E-mails are expected to deliver messages and serve as an integration platform for communication and collaboration technologies such as instant messaging, team collaboration, social networking, and social collaboration. E-mail is either deployed on-premise by enterprises or on-demand as a service offered by service providers. E-mail platforms can be deployed either by:

  • Enterprise E-mail Platforms: These are platforms deployed by enterprises through the on-premise model.
  • E-mail Platforms for Service Providers: These are the platforms deployed by service providers to offer E-mail services to subscribers through an on-demand model.

E-mails platforms are used by many types of E-mail clients:

  • Desktop Clients: Provide users access to E-mails, calendaring, and task management features installed on the user's desktop.
  • Webmail Clients: Provide access to E-mails, calendaring, and task management features from the web browser.
  • Mobile Clients: Provide access to E-mails, calendaring, and task management features through mobile phones and tablets.

​TechNavio analysts have pinpointed the top 13 email service providers expected to fuel Global Email Market growth at a CAGR of over 7.5 percent for the 2013-2018 period:


IBM Corp.

“IBM® Notes® and Domino® (formerly IBM Lotus Notes and Domino) invented the groupware and enterprise collaboration market over 20 years ago. Since then, IBM has been a market share leader in providing security-rich messaging and business applications to organizations of all shapes and sizes. In a social-, mobile- and cloud-enabled workplace, IBM continues to innovate, with the new IBM Notes and Domino 9.0.1 Social Edition. Move from email to social email experiences. Create a more effective workforce. Speed adoption of newer tools. Reduce costs.”


Microsoft Corp.

“Outlook 2013® has a brand new look. It’s cleaner. It’s designed to help you focus on what’s important with a clear view of email, calendars, and contacts. You'll be able to communicate more effectively by connecting efficiently with others. See everything you need to know at a glance. Preview messages in the message list, so you'll know which ones to read and act on first. Reply with just a click—you can type your response right in the reading pane.”


Novell Inc.

“Novell® GroupWise® 2012 gives you a truly “plugged in” collaborative work environment that tackles information overload, mobilizes your productivity, transforms your contacts into valuable business currency, and lets you collaborate and interact across virtual and organizational boundaries. GroupWise 2012 brings customer focus to the forefront with the collaboration environment and tools you need to be more productive, more mobile, more connected, and more in control of your interactions and workload.”



Openwave Messaging Inc.

“Email Mx is at the heart of the Mx Messaging Platform of the Universal Messaging Suite™. Its features include out-of-the box administration tools, support for large storage volumes, extensive sort and search capabilities, configurable integration with billing, provisioning and other network functions, and Active/Active Geo-redundancy that provides simultaneous access to a mailbox from multiple data centers.  With Email Mx, subscribers can enjoy a feature-rich messaging product with comprehensive abuse protection from unwanted advertising, dangerous viruses and phishing attacks.”



Atmail Pty Ltd.

“Atmail pioneered one of the first commercial webmail applications in 1998 and has been an innovator in the email industry ever since. Industry leading companies turn to Atmail for their messaging needs, we strive ourselves on developing a premium platform, provide amazing support and building our vision for the future of email. Deploy Atmail in the cloud, on your own hardware or with your highly optimised Atmail appliance. The Atmail Cloud offers a complete out-sourced messaging platform, designed specifically for SMB, resellers and ISPs looking to simplify their messaging infrastructure.”


CommuniGate Systems

“CommuniGate Systems develops the world’s most efficient and secure Unified Messaging technology, enabling businesses of any size to better connect and collaborate. An evolution of email, CommuniGate Pro provides unprecedented security to Internet Communications for web and mobile users. The unique multi-threaded technology holds all known world records and has un-challenged performance delivering the best value to organizations that take security and efficiency seriously.”


Axigen Messaging (Gecad Technologies SA)

“Axigen is an easy, secure and powerful mail server based on an innovative technology, providing unmatched manageability for system administrators. Integrating all modules in a robust messaging solution, Axigen is developed for demanding users, from small businesses to large ISPs and HSPs. In addition, The Axigen Free Mail Server is a great alternative to open source: it is a turnkey messaging solution with an amazing number of free email users.”



IceWarp Inc.

“IceWarp Email Server is at the core of IceWarp Unified Communications Server. Time-tested and robust, it provides unsurpassed power and unparalleled flexibility. For over a decade, companies that demand stability, security, speed, power and ease-of-use have deployed IceWarp Email Server on over 50,000 servers around the globe, supporting 50 million users.”



Ipswitch Inc.

“Ipswitch Messaging, a division of Ipswitch, Inc., develops messaging software for small to mid-size businesses worldwide. Founded in 1991, Ipswitch became a pioneer in the development of IT solutions and in 1994 began selling IMail Server, a Windows mail server. Today, Ipswitch Messaging provides an award-winning email platform with integrated anti-spam and anti-virus protection from respected companies such as Commtouch and Symantec. Supported by an industry-leading team of technical engineers and customer service representatives, Ipswitch Messaging is proud to celebrate over 15 years of technology leadership and customer loyalty.”



Kerio Technologies Inc.

“Kerio Connect is the award-winning, leading alternative to Microsoft Exchange for businesses and organizations that prefer a simple approach to IT. Kerio Connect mail server brings business-class email, instant messaging with group chat, delegation, shared calendars, and contact management to most email clients, IM clients, web browsers and mobile devices at a fraction of the cost and IT overhead.”

Open-Xchange Inc.

“The OX App Suite: a central, user-friendly portal is the beating heart of the solution. This is where users come for an at-a-glance view of their digital activities.  This is the hub to all other OX App Suite functionality including Email, Calendar, Contacts, Tasks and Files. OX App Suite enables people to take control of their digital lives – spread over multiple locations, devices, cloud-based services and social sites. By centralizing their email and digital media, documents, music, and photos, it reduces clutter and other time-consuming activities.”



Oracle Corp.

“Oracle RightNow Email Management Cloud Service ensures quality communication, such as chat and timely resolution of customer inquiries. Email Management is integrated with the self-learning knowledge base and across customer interaction channels, and it’s optimized for today’s smartphones and mobile web devices. Start transforming your disruptive email volumes into rich interaction opportunities.”


VMware Inc.

“Organizations are increasingly virtualizing more of their Tier 1 mission-critical business applications and platforms, such as databases, ERP, CRM, email, collaboration, Java middleware, business intelligence and many others. With the VMware Tier 1 Application Virtualization solution built on VMware vCloud® Suite™, you can enhance the quality of IT services delivered, while simplifying your infrastructure, maximizing efficiency and eliminating costly over-provisioning.”