Global BPO Market 2011-2015
TechNavio's analysts forecast the Global Business Process Outsourcing (BPO) market to grow at a CAGR of 5.1 percent over the period 2011-2015. One of the key factors contributing to this market growth is the considerable reduction in operational costs. The Global BPO market has also been witnessing changing pricing models. Shortage of talent could pose a challenge to the growth of this market.
TechNavio's report, the Global BPO Market 2011-2015, has been prepared based on an in-depth analysis of the market with inputs from industry experts. The report covers the Americas, and the EMEA and APAC regions; it also covers the Global BPO market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.
Key vendors dominating this market space include IBM Corp., Xerox Corp., HP Co., and Convergys Corp. Other vendors mentioned in the report: Accenture, AON Corp., NCO Financial, Cap Gemini S.A, Genpact Ltd., TCS Ltd., Stream Global Services Inc., Wipro Ltd., WNS Ltd., Aegis, and Infosys Ltd.
Key questions answered in this report:
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TechNavio's research portfolio in the IT Services series includes reports on the IT Market, IT in Retail Industry, IT in Banking Industry, IT in Healthcare Industry, IT in Telecom Industry, IT Outcourcing Market, IT Spending, BPO Market, Software Testing Market, BFSI Industry
Table of Contents
Table of Contents:
01. Executive Summary
03. Market Coverage
04. Market Landscape
05. Geographical Segmentation
06. Key Leading Countries
07. Vendor Landscape
08. Buying Criteria
09. Market Growth Drivers
10. Drivers and their Impact
11. Market Challenges
12. Impact of Drivers and Challenges
13. Market Trends
14. Key Vendor Analysis
14.1 IBM Corp.
14.2 Xerox Corp.
14.3 Hewlett-Packard Co.
14.4 Convergys Corp.
15. Other Reports in this Series
List of Exhibits:
Exhibit 1: Global BPO Market 2011-2015 (US$ billion)
Exhibit 2: Global BPO Market by Macro Area Wise Segmentation 2011
Exhibit 3: Global Human Resource Outsourcing Segment 2011-2015 (US$ billion)
Exhibit 4: Global Finance and Accounting Segment 2011-2015 (US$ billion)
Exhibit 5: Global Customer Management Segment 2011-2015 (US$ billion)
Exhibit 6: Global BPO Market by Geographical Segmentation 2011
Exhibit 7: Global BPO Market by Vendor Segmentation 2011
Published June 08, 2012