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The enterprise session border controller (SBC) market size is projected to increase by USD 159.99 million, at a CAGR of 8.14% between between 2023 and 2028. The growth momentum of the market relies on different factors, including the increasing number of mobile computing devices, the high operational flexibility associated with E-SBCs, and the convenience offered by plugin-free real-time communication systems.
The market growth and forecasting report includes key player's detailed analyses of the competitive landscape of the market and information about 20 market companies, including, Avaya LLC, Cisco Systems Inc., Huawei Technologies Co. Ltd., Ingate Systems, InnoMedia, Microsoft Corp., Nokia Corp., Oracle Corp., Patton LLC, Ribbon Communications Inc., SANGOMA TECHNOLOGIES CORP., Sansay, and ZTE Corp. . Additionally, Adtran Holdings Inc. company offers enterprise session border controller such as NetVanta 3000 Series, NetVanta 4000 Series, NetVanta 6200 Series.
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The market caters to diverse sectors including governments and call centers, facilitating secure IP and SIP trunks communication. E-SBC ensures interoperability and VoIP network security amidst evolving technological advancements and cyber-security threats. It safeguards enterprise security and data security while minimizing installation cost through cloud-based technologies. Embracing unified communication in the cloud market, it ensures compliance with regulations and caters to varying organization size and verticals. Key for voice over IP (VoIP) and unified communications (UC), Enterprise SBCs are pivotal in modern communication infrastructure. Our researchers analyzed the market research and growth data with 2023 as the base year, along with the key market growth analysis, trends, and challenges. A holistic analysis of drivers, trends, and challenges will help companies refine their marketing strategies to gain a competitive advantage.
The increasing number of mobile computing devices is notably driving market growth. The adoption of computing devices such as laptops and tablets has been increasing globally because of diverse connectivity options and superior performance while accessing applications such as e-mail, Voice over Internet Protocol (VoIP), and web browsing. The demand for these devices is growing among mobile users and business travelers who have a higher need for portability and connectivity.
Furthermore, the growth in mobile data traffic is driven by an increase in the number of data-capable devices and high-bandwidth applications. In addition, the availability of high-speed broadband networks will increase the market. Thus, such factors are expected to drive the growth of the global enterprise SBC market during the forecast period.
Increased adoption of the BYOD concept is the key trend in the market. Bring-your-own-device (BYOD) is the new trend at workplaces, which encourages employees to bring their own devices. More than one-third of employers across the world provide devices, such as smartphones and tablets, to their staff. More than half of employers around the world encourage employees to bring their own devices to work. New communication technologies like web real-time communication (WebRTC) solutions offer professional standards of interaction and workflows across numerous remote devices.
Moreover, regardless of the preferred mode of virtual transport (of the device), this technology ensures a high-quality experience for users. WebRTC solutions emphasize the lower-end processing power of a smartphone, which is required to send multiple signals to users involved in a conversation. Thus, WebRTC technology supports the BYOD trend, which enhances communication tools in small businesses. Such factors are expected to contribute to the market growth during the forecast period.
One of the major challenges impeding the market expansion is the signaling issues. Initiating an interactive communication session between users using a controlled signaling technique is a challenging task. Two standards have emerged, H.323 and SIP, for the signaling and monitoring of VoIP, and they provide similar signaling functionalities. However, these protocols do not provide support for Quality of Service (QoS) guarantees and resource reservations.
Additionally, VoIP apps must maintain active sessions with keep-alive messages to stay connected to incoming calls. These frequent keep-alive messages ultimately result in large signaling loads in the network. A VoLTE service requires additional signaling for setting up a dedicated channel to increase QoS, which further generates huge data volumes and signaling loads. Thus, such signaling issues can hinder market growth during the forecast period.
The market share by the large enterprises segment will be significant during the forecast period. E-SBC is used in communications to achieve high-speed, massive-volume communications. High-speed switching between communication pathways is also necessary for this kind of communication. Also, the large enterprise segment is being continuously driven by the need for digitization. The digitization of operations is mainly spurred by the demand for operational efficiency, cost reduction, and compliance with regulatory standards.
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The large enterprises segment showed a gradual increase in the market share of USD 149.31 million in 2018. Further, call centers, UCs, and collaborations can benefit from the protection provided by E-SBCs. In order to connect SIP trunks, on-premises enterprise telephony, UC as a Service (UCaaS), Communications Platform as a Service (CCaaS), and any other SIP service with security, reliability, quality, and scalability, E-SBCs can be placed in both networks and the largest public clouds. Further, the digitization of processes, the rising demand for the IoT, and workflow automation globally are the primary factors that drive the growth of the segment of the market during the forecast period.
The up-to-200-capacity segment is limited to a capacity of 200 users. Due to this, it is preferred by SMEs with private cloud computing models and is primarily designed to protect the internal data of enterprises. It is usually utilized on a subscription basis by companies that are focused mainly on data security. Further, E-SBC infrastructure services are designed specifically for small enterprises that want to have their own dedicated seamless and secured connectivity up to a capacity of 200 users. Thus, the increasing adoption of E-SBCs among SMEs is expected to increase the demand during the forecast period.
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North America is estimated to contribute 34% to the growth of the global market during the forecast period.
Technavio's analysts have provided extensive insight into the market forecast, detailing the regional trends and drivers influencing the market's trajectory throughout the forecast period. Countries like the US and Canada in North America are highly developed and adopt the latest technologies. The availability of high bandwidth Internet connections helps connect people. High disposable incomes have led to an increase in the demand for video and voice conferencing solutions for business operations. Small and medium-sized organizations are focusing on digitalization and product promotions through conferencing.
Moreover, market players in the region use Web Real-Time Communication (WebRTC) to develop affordable and platform-independent products. Technology majors are collaborating to exploit WebRTC solutions. Compared with the rest of the world, there is high adoption of WebRTC by SMEs across North America. Such factors are driving the demand for E-SBC solutions in the region during the forecast period.
The market forecasting report includes the adoption lifecycle of the market research and growth, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their market growth and trends strategies.
Global Market Customer Landscape
Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.
Market analysis and report of qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.
The market research report forecasts market growth by revenue at global, regional & country levels and provides an analysis of the latest trends and growth opportunities from 2018-2028
The global enterprise session border controller (SBC) market caters to governments and Small & Medium Enterprises (SMEs) and large enterprises, facilitating communication through Session Initiation Protocol (SIP) trunks and Public Switched Telephone Network (PSTN) integration. E-SBC ensures interoperability across IT and telecommunication sectors, providing VoIP network security against cybersecurity threats like Distributed Denial-of-Service (DDoS) attacks and toll fraud. With cloud-based services, cloud-based technologies and advanced solutions, it ensures secure communication networks and seamless communication across enterprise applications and mobile devices. Challenges include installation cost, technical expertise, and compliance with regulations, but the market continues to grow with the adoption of unified communications and collaboration solutions.
Further, the market caters to service providers and corporate providers, ensuring VoIP interoperability and SIP protocol media handling for seamless communication. With technological advancements driving market demand, it addresses the vulnerability of IP communication channels through robust enterprise security measures like encryption, authentication, and authorization. Supporting third-party applications and enhancing enterprise networks, SBC serves as a critical security element for both public and private networks in the telecom and IT sectors. Despite challenges such as high cost and complexity of the deployment model, it facilitates secure and reliable communication for organizations of all sizes and verticals, ensuring efficient implementation of voice over IP (VoIP), unified communications (UC), private branch exchange (PBX) and mobility initiatives while maintaining service quality and session capacity.
Market Scope |
|
Report Coverage |
Details |
Page number |
173 |
Base year |
2023 |
Historic period |
2018-2022 |
Forecast period |
2024-2028 |
Growth momentum & CAGR |
Accelerate at a CAGR of 8.14% |
Market Growth 2024-2028 |
USD 159.99 million |
Market structure |
Fragmented |
YoY growth 2023-2024(%) |
8.0 |
Regional analysis |
North America, Europe, APAC, South America, and Middle East and Africa |
Performing market contribution |
North America at 34% |
Key countries |
US, China, Japan, UK, and Germany |
Competitive landscape |
Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks |
Key companies profiled |
Adtran Holdings Inc., AudioCodes Ltd., Avaya LLC, Cisco Systems Inc., Huawei Technologies Co. Ltd., Ingate Systems, InnoMedia, Microsoft Corp., Nokia Corp., Oracle Corp., Patton LLC, Ribbon Communications Inc., SANGOMA TECHNOLOGIES CORP., Sansay, and ZTE Corp. |
Market dynamics |
Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, and market condition analysis for the forecast period. |
Customization purview |
If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized. |
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1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation by End-user
7 Market Segmentation by Capacity
8 Customer Landscape
9 Geographic Landscape
10 Drivers, Challenges, and Trends
11 Vendor Landscape
12 Vendor Analysis
13 Appendix
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