Business Process Outsourcing Market 2024-2028
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overview_1
Incremental Growth2024-2028 (US$bn)

$ 84.4

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2024 Year-over-Year Growth

6.26%

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CAGR (2024-2028)

6.78%

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Report Coverage

Global

Business Process Outsourcing Market Segmentation

Market Segmentation & Scope
End-user
IT and telecommunication BFSI Retail Healthcare Others
Business Segment
Large enterprises SMEs

Geography

Europe

UK France Germany

APAC

China India Japan South Korea

North America

US Canada

South America

Brazil

Middle East and Africa

UAE

Market Segment by Geographic Landscape

regional_img

42%

of the growth will originate

from APAC

Global Market Size 2018 - 2028 (US$ Bn)

Market is segmented by End-user into IT and telecommunication, BFSI, Retail, Healthcare, Others

The IT and telecommunication is expected to be largest growing segment during 2024-2028

Largest Segment - It and telecommunication

US$ 461.30 Bn

Business Process Outsourcing Market by End-user into IT and telecommunication; 2018-2028 (US$ Bn)

IT and telecommunication Market Revenue and Forecast 2018-2028 (US$ Bn)

IT and telecommunication

  • IT and telecommunication Market Size and Forecast 2018 to 2028 (US$ Bn)

Business Process Outsourcing Market by End-user into BFSI; 2018-2028 (US$ Bn)

BFSI Market Revenue and Forecast 2018-2028 (US$ Bn)

BFSI

  • BFSI Market Size and Forecast 2018 to 2028 (US$ Bn)

Business Process Outsourcing Market by End-user into Retail; 2018-2028 (US$ Bn)

Retail Market Revenue and Forecast 2018-2028 (US$ Bn)

Retail

  • Retail Market Size and Forecast 2018 to 2028 (US$ Bn)

Business Process Outsourcing Market by End-user into Healthcare; 2018-2028 (US$ Bn)

Healthcare Market Revenue and Forecast 2018-2028 (US$ Bn)

Healthcare

  • Healthcare Market Size and Forecast 2018 to 2028 (US$ Bn)

Business Process Outsourcing Market by End-user into Others; 2018-2028 (US$ Bn)

Others Market Revenue and Forecast 2018-2028 (US$ Bn)

Others

  • Others Market Size and Forecast 2018 to 2028 (US$ Bn)

Market is segmented by Business Segment into Large enterprises, SMEs

The Large enterprises is expected to be largest growing segment during 2024-2028

Largest Segment - Large enterprises

US$ 502.70 Bn

Business Process Outsourcing Market Size by Segmentation, by Business Segment (US$ Bn)

Business Segment 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 CAGR (%)
Large enterprises 88.90 XX XX XX XX XX XX XX XX XX XX XX
SMEs XX XX XX XX XX XX XX XX XX XX XX XX

Business Process Outsourcing Market by Business Segment into Large enterprises; 2018-2028 (US$ Bn)

Large enterprises Market Revenue and Forecast 2018-2028 (US$ Bn)

Large enterprises

  • Large enterprises Market Size and Forecast 2018 to 2028 (US$ Bn)

Business Process Outsourcing Market by Business Segment into SMEs; 2018-2028 (US$ Bn)

SMEs Market Revenue and Forecast 2018-2028 (US$ Bn)

SMEs

  • SMEs Market Size and Forecast 2018 to 2028 (US$ Bn)

Market is segmented by Geography into North America, Europe, APAC, Middle East and Africa, South America

The APAC is estimated to contribute 42% to the growth of global market during the forecast period 2024-2028.

Largest Segment - APAC

42%

Regional share of different regions, including North America, Europe, APAC, Middle East and Africa

Region 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 CAGR (%)
North America 79.20 XX XX XX XX XX XX XX XX XX XX XX
Europe XX 33.40 XX XX XX XX XX XX XX XX XX XX
APAC XX XX 34.70 XX XX XX XX XX XX XX XX XX
Middle East and Africa XX XX XX 16.00 17.20 XX XX XX XX XX XX XX
South America XX XX XX XX XX XX XX XX XX XX XX XX

Business Process Outsourcing Market Size by Geography into North America; 2018-2028 (US$ Bn)

North America Market Revenue and Forecast 2018-2028 (US$ Bn)

Business Process Outsourcing Market Size by Country into US; 2018-2028 (US$ Bn)

US Market Revenue and Forecast 2018-2028 (US$ Bn)

Business Process Outsourcing Market Size by Geography into Europe; 2018-2028 (US$ Bn)

Europe Market Revenue and Forecast 2018-2028 (US$ Bn)

Business Process Outsourcing Market Size by Country into Germany; 2018-2028 (US$ Bn)

Germany Market Revenue and Forecast 2018-2028 (US$ Bn)

Business Process Outsourcing Market Size by Country into UK; 2018-2028 (US$ Bn)

UK Market Revenue and Forecast 2018-2028 (US$ Bn)

Business Process Outsourcing Market Size by Geography into APAC; 2018-2028 (US$ Bn)

APAC Market Revenue and Forecast 2018-2028 (US$ Bn)

Business Process Outsourcing Market Size by Country into China; 2018-2028 (US$ Bn)

China Market Revenue and Forecast 2018-2028 (US$ Bn)

Business Process Outsourcing Market Size by Country into India; 2018-2028 (US$ Bn)

India Market Revenue and Forecast 2018-2028 (US$ Bn)

Business Process Outsourcing Market Size by Geography into Middle East and Africa; 2018-2028 (US$ Bn)

Middle East and Africa Market Revenue and Forecast 2018-2028 (US$ Bn)

Business Process Outsourcing Market Size by Geography into South America; 2018-2028 (US$ Bn)

South America Market Revenue and Forecast 2018-2028 (US$ Bn)

Major Companies

Market Companies

Name Profile Employees Headquarters Website
Accenture PlcView Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Alight Solutions LLCView Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Amdocs Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Anderson Business Solutions Pvt. Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Automatic Data Processing Inc.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Capgemini Service SASView Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Cognizant Technology Solutions Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Concentrix Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Deloitte Touche Tohmatsu Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
HCL Technologies Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Infosys Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
International Business Machines Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
NEC Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
NTT DATA Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Oracle Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Sykes Enterprises Inc.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Tata Consultancy Services Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Tech Mahindra Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Wipro Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
WNS Holdings Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com

Business Process Outsourcing Market Scope

  1. By End-user
    1. Introduction / Key Findings
    2. Historical Market Size Value (US$ billion) Analysis By End-user, 2018 to 2022
    3. Current and Future Market Size Value (US$ billion) Analysis and Forecast By End-user, 2024 to 2028
      1. IT and telecommunication
      2. BFSI
      3. Retail
      4. Healthcare
      5. Others
    4. Y-o-Y Growth Trend Analysis By End-user, 2018 to 2022
    5. Absolute $ Opportunity Analysis By End-user, 2024 to 2028
  2. By Business Segment
    1. Introduction / Key Findings
    2. Historical Market Size Value (US$ billion) Analysis By Business Segment, 2018 to 2022
    3. Current and Future Market Size Value (US$ billion) Analysis and Forecast By Business Segment, 2024 to 2028
      1. Large enterprises
      2. SMEs
    4. Y-o-Y Growth Trend Analysis By Business Segment, 2018 to 2022
    5. Absolute $ Opportunity Analysis By Business Segment, 2024 to 2028
  3. By Region
    1. Introduction / Key Findings
    2. Historical Market Size Value (US$ billion) Analysis By Region, 2018 to 2022
    3. Current and Future Market Size Value (US$ billion) Analysis and Forecast By Region, 2024 to 2028
      1. North America
      2. Europe
      3. APAC
      4. Middle East and Africa
      5. South America
  4. North America Market Analysis 2018 to 2022 and Forecast 2024 to 2028, By Country
    1. Historical Market Size Value (US$ billion) Trend Analysis By Market, 2018 to 2022
    2. Market Size Value (US$ billion) Forecast By Market, 2024 to 2028
    3. By Country
      1. US
    4. By End-user
    5. By Business Segment
  5. Europe Market Analysis 2018 to 2022 and Forecast 2024 to 2028, By Country
    1. Historical Market Size Value (US$ billion) Trend Analysis By Market, 2018 to 2022
    2. Market Size Value (US$ billion) Forecast By Market, 2024 to 2028
    3. By Country
      1. Germany
      2. UK
    4. By End-user
    5. By Business Segment
  6. APAC Market Analysis 2018 to 2022 and Forecast 2024 to 2028, By Country
    1. Historical Market Size Value (US$ billion) Trend Analysis By Market, 2018 to 2022
    2. Market Size Value (US$ billion) Forecast By Market, 2024 to 2028
    3. By Country
      1. China
      2. India
    4. By End-user
    5. By Business Segment
  7. Middle East and Africa Market Analysis 2018 to 2022 and Forecast 2024 to 2028, By Country
    1. Historical Market Size Value (US$ billion) Trend Analysis By Market, 2018 to 2022
    2. Market Size Value (US$ billion) Forecast By Market, 2024 to 2028
    3. By End-user
    4. By Business Segment
  8. South America Market Analysis 2018 to 2022 and Forecast 2024 to 2028, By Country
    1. Historical Market Size Value (US$ billion) Trend Analysis By Market, 2018 to 2022
    2. Market Size Value (US$ billion) Forecast By Market, 2024 to 2028
    3. By End-user
    4. By Business Segment

Major Companies

Market companies

Name Profile Employees Headquarters Website
Accenture PlcView Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Alight Solutions LLCView Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Amdocs Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Anderson Business Solutions Pvt. Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Automatic Data Processing Inc.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Capgemini Service SASView Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Cognizant Technology Solutions Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Concentrix Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Deloitte Touche Tohmatsu Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
HCL Technologies Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Infosys Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
International Business Machines Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
NEC Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
NTT DATA Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Oracle Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Sykes Enterprises Inc.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Tata Consultancy Services Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Tech Mahindra Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Wipro Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
WNS Holdings Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
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