Technical Support Outsourcing Market 2024-2028
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overview_1
Incremental Growth2024-2028 (US$bn)

$ 17.3

overview_2
2024 Year-over-Year Growth

7.32%

overview_3
CAGR (2024-2028)

7.99%

overview_4
Report Coverage

Global

Technical Support Outsourcing Market Segmentation

Market Segmentation & Scope
Type
Help desk Call center
Business Segment
Large enterprises SMEs

Geography

Europe

UK France Germany

APAC

China India Japan South Korea

North America

US Canada

South America

Brazil

Middle East and Africa

UAE

Market Segment by Geographic Landscape

regional_img

58%

of the growth will originate

from APAC

Global Market Size 2018 - 2028 (US$ Bn)

Market is segmented by Type into Help desk, Call center

The Help desk is expected to be largest growing segment during 2024-2028

Largest Segment - Help desk

US$ 84.70 Bn

Technical Support Outsourcing Market by Type into Help desk; 2018-2028 (US$ Bn)

Help desk Market Revenue and Forecast 2018-2028 (US$ Bn)

Help desk

  • Help desk Market Size and Forecast 2018 to 2028 (US$ Bn)

Technical Support Outsourcing Market by Type into Call center; 2018-2028 (US$ Bn)

Call center Market Revenue and Forecast 2018-2028 (US$ Bn)

Call center

  • Call center Market Size and Forecast 2018 to 2028 (US$ Bn)

Market is segmented by Business Segment into Large enterprises, SMEs

The Large enterprises is expected to be largest growing segment during 2024-2028

Largest Segment - Large enterprises

US$ 82.80 Bn

Technical Support Outsourcing Market Size by Segmentation, by Business Segment (US$ Bn)

Business Segment 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 CAGR (%)
Large enterprises 14.30 XX XX XX XX XX XX XX XX XX XX XX
SMEs XX XX XX XX XX XX XX XX XX XX XX XX

Technical Support Outsourcing Market by Business Segment into Large enterprises; 2018-2028 (US$ Bn)

Large enterprises Market Revenue and Forecast 2018-2028 (US$ Bn)

Large enterprises

  • Large enterprises Market Size and Forecast 2018 to 2028 (US$ Bn)

Technical Support Outsourcing Market by Business Segment into SMEs; 2018-2028 (US$ Bn)

SMEs Market Revenue and Forecast 2018-2028 (US$ Bn)

SMEs

  • SMEs Market Size and Forecast 2018 to 2028 (US$ Bn)

Market is segmented by Geography into APAC, South America, Europe, North America, Middle East and Africa

The APAC is estimated to contribute 58% to the growth of global market during the forecast period 2024-2028.

Largest Segment - APAC

58%

Regional share of different regions, including APAC, South America, Europe, North America

Region 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 CAGR (%)
APAC 14.00 XX XX XX XX XX XX XX XX XX XX XX
South America XX 6.20 XX XX XX XX XX XX XX XX XX XX
Europe XX XX 5.80 XX XX XX XX XX XX XX XX XX
North America XX XX XX 1.10 1.20 XX XX XX XX XX XX XX
Middle East and Africa XX XX XX XX XX XX XX XX XX XX XX XX

Technical Support Outsourcing Market Size by Geography into APAC; 2018-2028 (US$ Bn)

APAC Market Revenue and Forecast 2018-2028 (US$ Bn)

Technical Support Outsourcing Market Size by Country into China; 2018-2028 (US$ Bn)

China Market Revenue and Forecast 2018-2028 (US$ Bn)

Technical Support Outsourcing Market Size by Country into India; 2018-2028 (US$ Bn)

India Market Revenue and Forecast 2018-2028 (US$ Bn)

Technical Support Outsourcing Market Size by Geography into South America; 2018-2028 (US$ Bn)

South America Market Revenue and Forecast 2018-2028 (US$ Bn)

Technical Support Outsourcing Market Size by Country into Brazil; 2018-2028 (US$ Bn)

Brazil Market Revenue and Forecast 2018-2028 (US$ Bn)

Technical Support Outsourcing Market Size by Country into Argentina; 2018-2028 (US$ Bn)

Argentina Market Revenue and Forecast 2018-2028 (US$ Bn)

Technical Support Outsourcing Market Size by Geography into Europe; 2018-2028 (US$ Bn)

Europe Market Revenue and Forecast 2018-2028 (US$ Bn)

Technical Support Outsourcing Market Size by Country into Germany; 2018-2028 (US$ Bn)

Germany Market Revenue and Forecast 2018-2028 (US$ Bn)

Technical Support Outsourcing Market Size by Geography into North America; 2018-2028 (US$ Bn)

North America Market Revenue and Forecast 2018-2028 (US$ Bn)

Technical Support Outsourcing Market Size by Geography into Middle East and Africa; 2018-2028 (US$ Bn)

Middle East and Africa Market Revenue and Forecast 2018-2028 (US$ Bn)

Major Companies

Market Companies

Name Profile Employees Headquarters Website
Aress Software and Education Technologies P Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Computer Generated Solutions Inc.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
CSS Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Essentiel Outsourcing S.L.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Flatworld Solutions Pvt. Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Genpact Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Global response Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
HCL Technologies Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
IBN Technologies Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Infosys Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
International Business Machines Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Invensis Technologies Pvt. Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
ISPL Support ServicesView Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Qcom Outsourcing Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
StarTek Inc.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Suma Soft Pvt. Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Tata Consultancy Services Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Telegenisys Inc.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Wipro Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Worldwide Call Centers Inc.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com

Technical Support Outsourcing Market Scope

  1. By Type
    1. Introduction / Key Findings
    2. Historical Market Size Value (US$ billion) Analysis By Type, 2018 to 2022
    3. Current and Future Market Size Value (US$ billion) Analysis and Forecast By Type, 2024 to 2028
      1. Help desk
      2. Call center
    4. Y-o-Y Growth Trend Analysis By Type, 2018 to 2022
    5. Absolute $ Opportunity Analysis By Type, 2024 to 2028
  2. By Business Segment
    1. Introduction / Key Findings
    2. Historical Market Size Value (US$ billion) Analysis By Business Segment, 2018 to 2022
    3. Current and Future Market Size Value (US$ billion) Analysis and Forecast By Business Segment, 2024 to 2028
      1. Large enterprises
      2. SMEs
    4. Y-o-Y Growth Trend Analysis By Business Segment, 2018 to 2022
    5. Absolute $ Opportunity Analysis By Business Segment, 2024 to 2028
  3. By Region
    1. Introduction / Key Findings
    2. Historical Market Size Value (US$ billion) Analysis By Region, 2018 to 2022
    3. Current and Future Market Size Value (US$ billion) Analysis and Forecast By Region, 2024 to 2028
      1. APAC
      2. South America
      3. Europe
      4. North America
      5. Middle East and Africa
  4. APAC Market Analysis 2018 to 2022 and Forecast 2024 to 2028, By Country
    1. Historical Market Size Value (US$ billion) Trend Analysis By Market, 2018 to 2022
    2. Market Size Value (US$ billion) Forecast By Market, 2024 to 2028
    3. By Country
      1. China
      2. India
    4. By Type
    5. By Business Segment
  5. South America Market Analysis 2018 to 2022 and Forecast 2024 to 2028, By Country
    1. Historical Market Size Value (US$ billion) Trend Analysis By Market, 2018 to 2022
    2. Market Size Value (US$ billion) Forecast By Market, 2024 to 2028
    3. By Country
      1. Brazil
      2. Argentina
    4. By Type
    5. By Business Segment
  6. Europe Market Analysis 2018 to 2022 and Forecast 2024 to 2028, By Country
    1. Historical Market Size Value (US$ billion) Trend Analysis By Market, 2018 to 2022
    2. Market Size Value (US$ billion) Forecast By Market, 2024 to 2028
    3. By Country
      1. Germany
    4. By Type
    5. By Business Segment
  7. North America Market Analysis 2018 to 2022 and Forecast 2024 to 2028, By Country
    1. Historical Market Size Value (US$ billion) Trend Analysis By Market, 2018 to 2022
    2. Market Size Value (US$ billion) Forecast By Market, 2024 to 2028
    3. By Type
    4. By Business Segment
  8. Middle East and Africa Market Analysis 2018 to 2022 and Forecast 2024 to 2028, By Country
    1. Historical Market Size Value (US$ billion) Trend Analysis By Market, 2018 to 2022
    2. Market Size Value (US$ billion) Forecast By Market, 2024 to 2028
    3. By Type
    4. By Business Segment

Major Companies

Market companies

Name Profile Employees Headquarters Website
Aress Software and Education Technologies P Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Computer Generated Solutions Inc.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
CSS Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Essentiel Outsourcing S.L.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Flatworld Solutions Pvt. Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Genpact Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Global response Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
HCL Technologies Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
IBN Technologies Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Infosys Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
International Business Machines Corp.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Invensis Technologies Pvt. Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
ISPL Support ServicesView Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Qcom Outsourcing Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
StarTek Inc.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Suma Soft Pvt. Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Tata Consultancy Services Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Telegenisys Inc.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Wipro Ltd.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
Worldwide Call Centers Inc.View Profiletable_profile101-250Santa Clara, California, United States, North Americaavinetworks.com
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