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The quality management software market size is estimated to grow by USD 5.89 billion at a CAGR of 10% between 2022 and 2027. The market's growth depends on several factors, including the Rise in the adoption of cloud-based quality management software offerings, rapid advances in technologies driving demand for scalable telecom management solutions, and rising spending on IT technologies. This is an enterprise platform that automates the process of monitoring and controlling product defects. End-users can utilize the software to check the final quality and ensure enhancements in production, processes, and revenue. The software allows them to isolate, identify, and correct unexpected defects in products, which could fail to fulfill customer requirements. In addition, this offers different tools for evaluating the effectiveness of repair attempts and supports end-users in ensuring that products meet compliance requirements based on international regulations.
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This market report extensively covers market segmentation by Application (IT and telecom, transportation and logistics, consumer goods and retail, healthcare, and banking), Deployment (on-premise and cloud-based), and Geography (North America, Europe, APAC, Middle East and Africa, and South America). It also includes an in-depth analysis of drivers, trends, and challenges.
The market is categorized into several segments based on application, including IT and telecom, transportation and logistics, consumer goods and retail, healthcare, and banking. Notably, the IT and telecom segment is expected to experience significant market share growth throughout the forecast period. Within this segment, IT and telecommunication companies are intensifying their efforts to attract, recruit, develop, and retain skilled professionals to achieve organizational objectives. These companies recognize the value of quality management technologies in optimizing human capital to meet both short-term and long-term goals. The rapid adoption of telecom and IT organizations is driven by the need for expertise in advanced technologies to effectively manage business operations.
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The IT and telecom segment was valued at USD 4.06 billion in 2017. This enables telecom and IT companies to analyze, identify, and address workforce gaps. Predictive analytics and statistical modeling are used to prioritize recruitment workflows, conduct workforce planning, and evaluate different recruiting sources to improve hiring quality. The need to identify, hire, and retain skilled technical experts fuels the adoption of in the telecom and IT industries. Continuous growth and advancement are expected to meet the demand for managing the potential workforce and achieving long-term and short-term goals in IT and telecom companies. These factors contribute to the increasing demand in the IT and telecom segment during the forecast period.
Based on deployment, the market is segmented into on-premise and cloud-based segments. On-premise segment is expected to hold the largest market share. However, the on-premises model is expected to grow slower than the global average during the forecast period. It requires significant investments in product purchases, installation, maintenance, and upgrades, along with training an in-house IT workforce. However, it offers enhanced security compared to cloud-based solutions. Large organizations dominate this market segment, prioritizing functionality over cost, especially for handling critical data. The growth of the on-premises model is influenced by the high costs associated with transitioning to the cloud model. The rise of SMEs, advancements in data security, cost-effectiveness, and flexibility of the cloud model will drive the adoption of cloud technologies, gradually eroding the market share of the on-premises model over time.
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North America is estimated to contribute 32% to the growth of the global market during the forecast period. Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.
North America stands out as an attractive market for quality management software, driven by its early adoption of advanced technologies and the presence of thriving industries such as IT, healthcare, BFSI, manufacturing, retail, and e-commerce. These sectors require sophisticated quality management systems to support their technologically mature operations. The region benefits from the strong market presence and penetration of top companies, contributing to overall market growth.
Stringent compliance with quality management standards and international technical specifications, including AS9100 Rev.D, IATF 16949, and ISO 9001, is a key driver for the implementation across various industries in North America. Regulatory initiatives like the Patient Protection and Accountable Care Act (PPACA) have mandated the delivery of quality healthcare services, further emphasizing the importance of compliance. Moreover, organizations are aligning their quality management efforts with strategic business objectives, leveraging methods such as Six Sigma and ISO standards to enhance productivity, process efficiency, and customer satisfaction. This underscores the increasing focus on supplier quality assurance, quality process automation, and compliance management among end-users in the region.
The market is witnessing significant growth, driven by the adoption of the Six Sigma approach by industries like pharmaceuticals and automobiles. Pharma companies are integrating QMS solutions to meet stringent quality standards and enhance customer satisfaction. In the IT sector and telecom sector, QMS software is optimizing operations and improving service quality. The rise of industrial robotics, 3D printing, and machine learning is also driving the demand for QMS solutions, ensuring quality improvement across manufacturing practices. As customer expectations rise, businesses are leveraging QMS to maintain high standards and drive customer happiness. The Information and Communication Technology (ICT) Manufacturer practise involves incorporating machine learning techniques to tackle spine degeneration.
The rise in adoption of cloud-based quality management software offerings is a major factor driving the market growth. The global adoption of cloud computing is rapidly increasing due to its flexible nature and cost benefits. Organizations of all sizes, including small-scale companies and startups, are leveraging cloud solutions to scale their operations without the need for costly infrastructure. They offer swift implementation, reduce processing time and paperwork, and provide easy access to centralized documents. Market companies are responding to the demand by offering cloud-based solutions and forming strategic partnerships to enhance document management capabilities. As a result, the market is poised for significant growth, driven by the accessibility and scalability it offers to end-user industries.
The growing adoption of SaaS-based quality management software solutions is a major market trend. The surging popularity of SaaS-based solutions drives their adoption. SMEs opt for SaaS-based solutions for faster implementation, cost-effectiveness, and enhanced data security. With no software installation needed, users access the software via vendor data centers on a subscription basis. Monthly fees cover maintenance and upgrades. SaaS deployment appeals to SMEs, eliminating acquisition and long-term upgrade costs. Its economical nature propels market growth for SMEs and other users.
Threat from open-source quality management software providers is a major factor hindering market growth. The abundance of open-source providers poses a significant challenge in the global market. Notably, software like FlinkISO and Odoo offers free access to quality management functionality. Open-source companies offer a wide range of tools and applications, allowing end-users to cover functionalities provided by on-premises or cloud companies. These companies cater to desktop (Linux, Mac, Windows) and mobile (Android, iOS) platforms. This finds favor among SMEs with limited purchasing power and IT budgets. Developing countries like India and China, witness increased adoption due to affordability constraints. Consequently, this trend negatively impacts the revenue and market share of commercial companies in the forecast period.
Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.
The research report also includes detailed analyses of the competitive landscape of the market and information about 15 market companies, including:
Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.
The market research report provides comprehensive data (region wise segment analysis), with forecasts and estimates in "USD Billion" for the period 2023 to 2027, as well as historical data from 2017 to 2022 for the following segments
The market is evolving rapidly, driven by the need for administration efficiency and business disruptions. Companies, especially in the automobile and healthcare provider sectors, are embracing QMS solutions to address challenges with customization and scalability. Cloud technology is playing a pivotal role, with cloud-based deployment and cloud-based solutions becoming the norm. QMS systems are enhancing data protection and data security concerns, ensuring the privacy of sensitive information. With digitalization and the Internet of Things (IoT) shaping industries, QMS is crucial for monitoring and measurement. The market's future lies in addressing regulatory compliance, supplier management, and treatment effectiveness while offering real-time monitoring and uniform quality.
Furthermore, the market is transforming with the integration of artificial intelligence and the adoption of cloud-based deployment and Cloud-Based Solutions. Industries such as healthcare providers are leveraging QMS to streamline processes and enhance patient happiness. QMS solutions are addressing data access and data movement challenges while ensuring data security and preventing Data theft. The market emphasizes quality control and product safety, driving the need for Monitoring & measurement and real-time monitoring capabilities. Despite challenges like Opposition to Change and resistance to change, QMS is optimizing processes, enhancing operational effectiveness, and improving product quality. The market's future lies in catering to unique requirements and supporting technically challenging environments, especially in Underdeveloped nations.
Market Scope |
|
Report Coverage |
Details |
Page number |
177 |
Base year |
2022 |
Historic period |
2017-2021 |
Forecast period |
2023-2027 |
Growth momentum & CAGR |
Accelerate at a CAGR of 10% |
Market growth 2023-2027 |
USD 5.89 billion |
Market structure |
Fragmented |
YoY growth 2022-2023(%) |
9.08 |
Regional analysis |
North America, Europe, APAC, Middle East and Africa, and South America |
Performing market contribution |
North America at 32% |
Key countries |
US, China, Japan, Germany, and UK |
Competitive landscape |
Leading companies, Market Positioning of companies, Competitive Strategies, and Industry Risks |
Key companies profiled |
Aras Corp., Cority Software Inc., Dassault Systemes SE, Hewlett Packard Enterprise Co., Hexagon AB, Honeywell International Inc., Intelex Technologies ULC, IQVIA Holdings Inc., MasterControl Inc., MetricStream Inc., Microsoft Corp., Oracle Corp., Parasoft Corp., PSC Software, QT9 Software Inc., Siemens AG, UniPoint Software Inc., Autodesk Inc., SAP SE, and Wolters Kluwer NV |
Market dynamics |
Parent market analysis, Market Forecasting, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, Market condition analysis for market forecast period |
Customization purview |
If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized. |
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1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation by Application
7 Market Segmentation by Deployment
8 Customer Landscape
9 Geographic Landscape
10 Drivers, Challenges, and Trends
11 Vendor Landscape
12 Vendor Analysis
13 Appendix
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