Business Process Automation (BPA) Market Analysis North America, Europe, APAC, Middle East and Africa, South America - US, China, Japan, UK, Germany - Size and Forecast 2023-2027

Global Business Process Automation (BPA) Market Forecast 2023-2027 

The Global Business Process Automation (BPA) Market size is estimated to grow by USD 9.95 billion at a CAGR of 14.47% between 2022 and 2027. The growth of the Global Business Process Automation Market is fueled by several key factors shaping modern business practices. This includes the rising demand for efficiency and productivity, prompting organizations to seek streamlined solutions. Additionally, the focus on customer journey automation and the adoption of low-code and no-code platforms are driving forces behind market expansion. These factors collectively highlight the market's crucial role in enhancing operational efficiency and competitiveness in today's dynamic business landscape. This market analysis and report includes in-depth information about the key market drivers, trends, and challenges during the forecast period.  

What will be the Size of the Market During the Forecast Period?

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Market Segmentation By End-user

The large enterprises segment is estimated to witness significant growth during the forecast period. This segment plays a  major role in the market as these organizations are increasingly recognizing the benefits of implementing automation solutions to streamline their operations, improve efficiency, and reduce costs. The main factor that fuels the growth of this segment is the need to enhance efficiency and productivity. 

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The large enterprises segment was the largest segment and was valued at USD 4.17 billion in 2017. Moreover, by automating repetitive and manual tasks, such as data entry, document processing, and inventory management, these enterprises can free up their employees' time for more strategic and value-added activities. In addition, this leads to increased productivity, faster turnaround times, and improved operational efficiency. For instance, an international logistics company can implement automation solutions to streamline its supply chain processes, enabling real-time tracking of shipments, optimizing inventory levels, and reducing manual errors, leading to improved overall efficiency and cost savings. Hence, such factors are fuelling the growth of this segment which in turn drives the market growth during the forecast period.

Market Segmentation By Deployment

The numerous advantages offered by the on-premise segment will increase the market growth during the forecast period. On-premises solutions comprise systems and software that are installed and operated within an organization's physical infrastructure rather than being hosted on external servers or in the cloud.  The main advantage of this segment is the greater control and security of on-premises solutions offered to organizations. In addition, this segment enables full ownership and control over their systems and data. Furthermore, it allows them to implement customized security measures, such as firewalls, intrusion detection systems, and access controls, to protect sensitive information. Hence, such factors are fuelling the growth of this segment which in turn drives the market growth during the forecast period.

Regional Overview

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North America is estimated to contribute 45% to the growth of the global market during the forecast period. Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period. The main factor fuelling the growth of the market in North America is the early adoption of automation with the large integration of automation in industries such as financial, telecommunication, automotive, and various others. In addition, several countries such as Pfizer Inc. (Pfizer), KPMG International Ltd. (KPMG), Williams Grand Prix Engineering Ltd (Williams F1), and Ascension Health Alliance d/b/a (Ascension Health) have adopted business process automation in their business operations, resulting in enhanced service delivery and streamlined operations. Moreover, the integration of a scalable digital workforce is allowing industries to reduce their business complexities. Furthermore, North American industries are focused on improving cognitive automation throughout their business operations, where business process automation has displayed viable integration and improvement in productivity. Hence, such factors drive the market growth in the region during the forecast period.

Market Dynamics and Customer Landscape

During the forecast period, organizations are increasingly turning to BPA solutions for resource optimization, streamlining processes, reducing overhead time, and minimizing manual quality assurance tasks. These solutions automate execution steps, enhance business resource utilization, and generate comprehensive reports, leveraging platforms like Smartsheet to onboard employees, track performance, and maintain time and attendance across offices in different regions, thus mitigating wastage of time on repetitive jobs.

Key Market Driver

One of the key factors driving market growth is the rising demand for efficiency and productivity. Resource optimization and BPA solutions emerge as pivotal drivers propelling market growth, responding to the escalating demand for efficiency and productivity across various organizations operating globally. This surge in demand is fueled by the imperative to streamline processes, trim overhead time, and mitigate manual quality assurance efforts. Businesses, spanning diverse sectors like finance, telecommunications, and automotive, increasingly recognize the transformative potential of automating repetitive tasks, reducing wastage of time on mundane activities, and empowering employees to focus on strategic endeavors.

Through the deployment of automation solutions, organizations stand to eliminate manual errors, compress process cycle times, and amplify productivity levels. For instance, within the manufacturing realm, leveraging business process automation optimizes inventory management workflows, furnishing real-time insights into stock levels and enhancing inventory control mechanisms. The adoption of platforms such as Smartsheet facilitates seamless onboarding of employees, efficient tracking of performance metrics, and meticulous maintenance of time and attendance records across multiple offices spanning different regions. As a result, these concerted efforts are anticipated to fuel market growth during the forecast period.

Significant Market Trends

A key factor shaping the market growth is the rising strategic partnerships among market players. Strategic alliances can help market players explore additional opportunities without incurring a considerable financial burden.  In addition, such alliances for product development and product commercialization provide companies with multiple benefits, including cost containment, extended product lines, and increased geographical reach. 

Moreover, the increasing number of partnerships and collaborations is likely to fuel the growth of the global market. In addition, market players are opting for business strategies such as partnerships and collaborations with end-users to expand their global presence. For example, in March 2021, Nintex UK Ltd (Nintex) announced a collaboration with Zoom Video Communications Inc (Zoom Video Communications). With this partnership, Nintex Workflow Cloud, the cloud-first platform, aims to help Zoom Video Communications enhance its channel order process. Hence, such factors positively impact the market. Therefore, it is expected to drive market growth and trends during the forecast period.

Major Market Restrain

The growing cultural barrier to adopting advanced solutions over traditional systems is one of the key challenges hindering market growth. The main reason for this global cultural barrier is the fear of job loss. There is an increasing perception among employees regarding automation as a threat to their job security, leading to resistance and reluctance to adopt advanced solutions.

Moreover, this fear is particularly prevalent in industries where manual labor is traditionally a significant part of the workforce. For instance, in the manufacturing sector, employees might resist adopting robotic automation systems due to concerns about being replaced by machines. Hence, such factors are negatively impacting the market. Therefore, it is expected to hinder the market growth during the forecast period.

Customer Landscape

The market trends and analysis report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the market forecasting report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies.

Customer Landscape

Who are the Major Business Process Automation Market Companies?

Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.

Appian Corp: The company offers solutions namely Appian AI Process Platform to improve workflows, unify data, and optimize operations.

Automation Anywhere Inc: The company offers solutions, namely the Automation Anywhere Platform, to improve operational efficiency and accelerate businesses.

Bizagi Group Ltd: The company offers solutions that boost enterprise efficiency by analyzing, optimizing, and automating processes to gain visibility and transform operations.

The market growth and forecasting report also includes detailed analyses of the competitive landscape of the market and information about 20 market companies, including:

• AgilePoint Inc.
• BONITASOFT SA
• BP Logix Inc.
• CMW Lab Inc.
• Compulink Management Center Inc.
• Genpact Ltd.
• International Business Machines Corp.
• Kissflow Inc.
• Kofax Inc.
• Microsoft Corp.
• Nintex Global Ltd.
• Oracle Corp.
• Pegasystems Inc.
• SAP SE
• ServiceNow Inc.
• SS and C Technologies Holdings Inc.
• UiPath Inc.

Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.

Market Analyst Overview

The Business Process Automation (BPA) market, essential for resource optimization, addresses challenges such as overhead time and manual tasks. BPA solutions, like Smartsheet, streamline execution steps, minimizing wastage and enhancing business resource utilization. Across global organizations, BPA technology revolutionizes offices, automating repetitive jobs and optimizing processes. Tools like collaboration platforms aid distributed teams in HR functions, including onboarding, performance tracking, and benefit administration. Employers, guided by firms like Wynhurst Group, implement structured onboarding programs, fostering motivation and engagement.

Digital transformation drives data generation, prompting the integration of AI technology and Machine Learning (ML) to digitalize and formalize operations, augmenting human expertise. This facilitates data-driven improvements, enhancing operational performance and customer-facing applications while also mitigating security hazards and protecting sensitive data, thus safeguarding companies' profits, shareholder value, and reputation in an evolving business landscape. Maintenance and support services from software vendors ensure customer satisfaction, offering post-deployment assistance and securing data integrity in both on-premises and cloud-based deployment models.

In today's fast-paced business landscape, manual quality assurance processes often result in wastage of time for organizations operating in the global market. To address this challenge, businesses are increasingly turning to business process automation (BPA) solutions. These platforms streamline HR functions by automating tasks such as onboarding employees, tracking employee performance, and maintaining employees' time and attendance. Collaboration tools integrated into BPA systems facilitate continuous improvement by enabling efficient communication and coordination across teams. As the globalization of businesses continues, BPA systems play a crucial role in optimizing business functions and generating valuable data for informed decision-making. Embracing BPA represents a strategic investment in efficiency and competitiveness in today's dynamic marketplace.

Segment Overview

The market research and growth report forecasts market growth by revenue at global, regional & country levels and provides an analysis of the latest trends and growth opportunities from 2017 - 2021.

• End-user Outlook
  • Large enterprises
  • SMEs
• Deployment Outlook
  • On-premises
  • Cloud-based
• Geography Outlook
  • North America
    • The U.S.
    • Canada
  • Europe
    • The U.K.
    • Germany
    • France
    • Rest of Europe
  • APAC
    • China
    • India
  • South America
    • Chile
    • Argentina
    • Brazil
  • Middle East & Africa
    • Saudi Arabia
    • South Africa
    • Rest of the Middle East & Africa

Business Process Automation Market Scope
Market Report Coverage	Details
Page number	171
Base year	2022
Historic period	2017 - 2021
Forecast period	2023-2027
Growth momentum & CAGR	Accelerate at a CAGR of 14.47%
Market growth 2023-2027	USD 9.95 billion
Market structure	Fragmented
YoY growth 2022-2023(%)	13.44
Regional analysis	North America, Europe, APAC, Middle East and Africa, and South America
Performing market contribution	North America at 45%
Key countries	US, China, Japan, UK, and Germany
Competitive landscape	Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks
Key companies profiled	AgilePoint Inc., Appian Corp., Automation Anywhere Inc., Bizagi Group Ltd., BONITASOFT SA, BP Logix Inc., CMW Lab Inc., Compulink Management Center Inc., Genpact Ltd., International Business Machines Corp., Kissflow Inc., Kofax Inc., Microsoft Corp., Nintex Global Ltd., Oracle Corp., Pegasystems Inc., SAP SE, ServiceNow Inc., SS and C Technologies Holdings Inc., and UiPath Inc.
Market dynamics	Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, and Market condition analysis for the forecast period.
Customization purview	If our market growth analysis report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

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What are the Key Data Covered in this Market Research Report?

• CAGR of the market during the forecast period
• Detailed information on factors that will drive the growth of the market between 2023 and 2027
• Precise estimation of the market size and its contribution to the market in focus on the parent market
• Accurate predictions about upcoming trends and changes in consumer behavior
• Growth of the market across North America, Europe, APAC, Middle East and Africa, and South America
• A thorough analysis of the market’s competitive landscape and detailed information about companies
• Comprehensive analysis of factors that will challenge the growth of market companies

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