Business Process Management (BPM) Training Market Analysis North America, APAC, Europe, South America, Middle East and Africa - US, China, India, UK, Germany - Size and Forecast 2023-2027

Business Process Management (BPM) Training Market Forecast 2023-2027

The business process management (BPM) training market size is forecast to increase by USD 1.95 billion at a CAGR of 12.77% between 2022 and 2027. This market research and growth report includes historic market data from 2017 to 2021.

Increased emphasis on additional skill training is notably driving the market growth. The BPM industry is undergoing a significant change in the profile of its employees. As a result, companies in the market are now seeking better-skilled professionals and learners who are proficient in coding, digital technologies, and business analytics. For instance, BPM Institute provides BPM training by incorporating software like Agile for Business Analysis. Leading IT companies like TCS, Infosys, and HCL already train their staff in the latest skills such as cloud and analytical technologies, and how they can apply them to BPM. The deployment of BPM software generates a large amount of data that can be used to optimize processes and improve performance by BPM providers. Therefore, individuals in the BPM industry should be aware of these technologies. The emphasis on additional training will have a positive impact on the growth of the global market during the forecast period.

What will be the Size of the Business Process Management (BPM) Training Market During the Forecast Period?

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The market is witnessing significant growth rates amidst an upswing in the adoption of BPM solutions across various industries. As organizations focus on development, internal market elements and external influences shape their strategies. Prevailing trends indicate a rising demand for BPM training, driven by emerging business ventures and investment opportunities. Market segmentations, including healthcare, manufacturing, transportation & logistics, energy & utilities, and BFSI, highlight diverse training needs. Cloud-Based BPM Software and Low-code/No-code BPM solutions are gaining traction, although security concerns persist. Effective training addresses process diversity and workflow complexities, offering comprehensive solutions for enhanced customer relationship management (CRM) and organizational efficiency.

Market Segmentation

It also extensively covers market segmentation by method (online and blended), type (corporate courses and general courses), and geography (North America, APAC, Europe, South America, and Middle East and Africa). This report also includes an in-depth analysis of drivers, trends, and challenges. The method segment of the market encompasses various strategies and approaches aimed at enhancing organizational efficiency and agility. Artificial Intelligence (AI) and Machine Learning (ML) technologies are leveraged to automate repetitive tasks and optimize business processes, while Cloud-based services provide flexible and scalable solutions for the implementation. Legacy systems are gradually replaced by digital transformation initiatives, enabling organizations to adapt to changing market dynamics and customer expectations. Automation technologies, such as Robotic Process Automation (RPA), streamline workflows and enhance cost optimization efforts, leading to improved process standardization and customer-centric operations. Emphasis on Customer Experience (CX) drives training initiatives focused on enhancing customer interactions and satisfaction. Despite internal constraints and external influences, such as prevailing trends and emerging business ventures, the market experiences significant growth rates, offering ample investment opportunities for development and upswing in the industry.

By Method

The market share growth by the online segment will be significant during the forecast period. The online training segment is expected to experience a rapid growth rate during the forecast period. The increased penetration of the Internet in both developed and developing economies, along with the rise in the number of mobile phone users and the advent of the eLearning environment in these economies are the major factors driving the growth of the market.

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The online segment was the largest and was valued at USD 847.42 million in 2017. During the COVID-19 pandemic, the online learning market experienced a boom. Strict lockdown measures were imposed by the governments of most of the countries due to the pandemic. As a result, schools, colleges, and offices were completely shut down. This made schools and colleges undertake online classes for students. This led to the trend of virtual classrooms and virtual instructor-led training is gaining traction in the online market and is anticipated to become mainstream. Companies such as Core Education Group provide virtual instructor-led training to learners, particularly in the corporate sector. Hence, the high adoption of online training will fuel the market growth during the forecast period.

Regional Insight

North America is estimated to contribute 38% to the growth of the global metal powders market during the forecast period. Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period. In North America, due to the increasing number of SMBs, the market is anticipated to grow at a steady rate.

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The growing consent for process advancements as a measure of saving cost and increasing the efficiency of the process is forcing many SMBs in the region to prefer advanced and more process-specific business processes.  In addition, many institutes have come up with courses that cater to both the corporate and public sectors. For example, the International BPM Institute, in Canada, provides training to learners. Such education institutions offer a variety of courses in multiple modes of learning, ranging from online BPM training to live BPM training and free BPM courses. Also, it offers professional Diploma BPM certification and Professional BPM certification to learners and has a strong presence in the US as well. These factors will augment the demand for markets in the region during the forecast period.

Market Dynamics and Customer Landscape

The market is witnessing robust growth driven by advancements in Artificial Intelligence (AI), Machine Learning (ML), and Cloud-based services. As organizations embrace digital transformation, there's a growing need to upskill employees in automation technologies like Robotic Process Automation (RPA) and Cloud-Based BPM Software. Training programs focus on customer-centric approaches, cost optimization, and process standardization to enhance Customer Experience (CX) and Customer Relationship Management (CRM). With healthcare, manufacturing, transportation & logistics, energy & utilities, and BFSI sectors adopting it, there's a surge in demand for specialized training catering to diverse market segmentations and addressing security concerns in workflow management. Our researchers analyzed the data with 2022 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.

Significant Market Trends

Increased emphasis on BPM analytics is an emerging trend shaping the market growth. Big data and analytics have brought about massive changes in the way organizations operate and provide training to their employees. The implementation of various learning technologies by corporations has necessitated the deployment of analytics. In addition, the deployment of BPM software generates an enormous amount of data that can be used for process optimization and performance improvement. BPM analytics is extensively used for decision-making, optimization of internal operations, and monitoring the performance of the process. Organizations can extract and analyze the data with the help of learning analytics tools.

Moreover, companies can also use technology to monitor the learning activities of their employees. It can track the progress of learners and evaluate their performance. Therefore, many employers are hiring employees with considerable knowledge of analytics. Companies like IBM have started providing Business Process Management analytics courses to individuals. Such an increase in importance and emphasis on Business Process Management analytics will positively impact the growth of the market during the forecast period.

Major Market Challenge

Emphasis on continuing education is a significant challenge hindering market growth. Business Process Management software's adoption and maturity lifecycle is short due to frequent technological advances. For example, at present, many organizations are developing roadmaps to use analytics and AI. Within organizations, business processes require a different development model along with various techniques that use Six Sigma and lean management. As a result, there is no one-size-fits-all approach applicable to the business process management training market. Due to these changes, there is a need for continuous training in this domain that includes training on updates and technological advances.

However, training institutes must focus more on innovative technologies emerging from research, include these technologies in their teaching curriculum, and develop content for the same. In such cases, many companies prefer customized training solutions, which are not only expensive but also result in additional training budget allocations. All these factors will have a negative impact on the growth of the global market during the forecast period.

Customer Landscape

The report includes the adoption lifecycle of the market, from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on market penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies. 

Market Customer Landscape

Who are the Major Market Companies?

Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.

AIIM International - The company offers a Business Process Management BPM training course that includes business analysis, redesign and modeling, implementation, monitoring, management, and automated processes.

The market report also includes detailed analyses of the competitive landscape of the market and information about 20 market companies, including:

• Asana Inc.
• Association of Business Process Management Professionals International
• Bizagi Group Ltd.
• BPMInstitute.org
• Charterhouse Systems Associates Ltd.
• Corporate Education Group
• Educate 360 LLC
• Global University Systems
• House of Six Sigma
• International Business Machines Corp.
• ITP Commerce AG
• Koenig Solutions Pvt. Ltd.
• NIIT Ltd.
• Object Management Group Inc.
• PRIME-BPM
• Q3edge Consulting Pvt. Ltd.
• Smartsheet Inc.
• StudyTree Education BV
• The Continuous Improvement Institute

Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.

Market Analyst Overview

The market is experiencing significant growth propelled by the increasing adoption of Artificial Intelligence (AI) and Machine Learning (ML) technologies. Cloud-based services are revolutionizing BPM training, while companies are transitioning from legacy systems to embrace digital transformation. Automation technologies, including Robotic Process Automation (RPA), are driving efficiency gains and cost optimization in BPM practices. Training programs are becoming increasingly customer-centric, focusing on enhancing Customer Experience (CX) and Customer Relationship Management (CRM) skills. Despite internal market elements and constraints, the market is witnessing an upswing, influenced by prevailing trends and emerging business ventures. To capitalize on this growth, organizations are investing in process standardization and adapting to external influences to meet evolving market demands.

The market is witnessing robust growth rates driven by investment opportunities across various market segmentations. Industries such as healthcare, manufacturing, transportation & logistics, energy & utilities, and BFSI are investing in BPM training to enhance operational efficiency. Cloud-Based BPM Software and Low-code/No-code BPM solutions are gaining traction due to their flexibility and scalability. However, security concerns remain a challenge, prompting organizations to prioritize training on process diversity and workflow management. With a focus on continuous improvement, the market is poised to capitalize on emerging opportunities and address evolving industry demands.

The market is witnessing significant growth driven by the increasing adoption of digital technology and the need for effective IT management. Companies like IBM Corporation and Oracle Corporation are leading the charge in providing BPM solutions and training programs. However, there remains a lack of BPM awareness among organizations, coupled with high costs of implementation and poor scalability. To address these challenges, businesses are investing in BPM training to enhance operational strategies and improve customer satisfaction levels. With the rise of remote contingencies and the work-from-home model, there is a growing emphasis on predictive analytics and training tailored for the public sector, BPOs, and retail industries.

Segment Overview

The market report forecasts market growth by revenue at global, regional & country levels and provides an analysis of the latest trends and growth opportunities from 2017 to 2027. 

• Method Outlook 
  • Online
  • Blended

• Type Outlook 
  • Corporate courses
  • General courses

• Region Outlook 
  • North America
    • The U.S.
    • Canada
  • South America
    • Brazil
    • Argentina 
  • Europe
    • U.K.
    • Germany
    • France
    • Rest of Europe
  • APAC
    • China
    • India
  • Middle East & Africa
    • Saudi Arabia
    • South Africa
    • Rest of the Middle East & Africa

Market Scope
Report Coverage	Details
Page number	158
Base year	2022
Historic period	2017-2021
Forecast period	2023-2027
Growth momentum & CAGR	Accelerate at a CAGR of 12.77%
Market growth 2023-2027	USD 1.95 billion
Market structure	Fragmented
YoY growth 2022-2023(%)	11.65
Regional analysis	North America, APAC, Europe, South America, and Middle East and Africa
Performing market contribution	North America at 38%
Key countries	US, China, India, UK, and Germany
Competitive landscape	Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks
Key companies profiled	AIIM International, Asana Inc., Association of Business Process Management Professionals International, Bizagi Group Ltd., BPMInstitute.org, Charterhouse Systems Associates Ltd., Corporate Education Group, Educate 360 LLC, Global University Systems, House of Six Sigma, International Business Machines Corp., ITP Commerce AG, Koenig Solutions Pvt. Ltd., NIIT Ltd., Object Management Group Inc., PRIME-BPM, Q3edge Consulting Pvt. Ltd., Smartsheet Inc., StudyTree Education BV, and The Continuous Improvement Institute
Market dynamics	Parent market trends and analysis, Market growth and trends and inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, and Market condition analysis for the forecast period.
Customization purview	If our market report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

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What are the Key Data Covered in this Market Research Report?

• CAGR of the market during the forecast period
• Detailed information on factors that will drive the market growth and forecasting between 2023 and 2027
• Precise estimation of the market size and its contribution to the market in focus on the parent market
• Accurate predictions about upcoming trends and changes in consumer behaviour
• Market growth analysis across North America, APAC, Europe, South America, and the Middle East and Africa
• A thorough market analysis and report of the market’s competitive landscape and detailed information about companies
• Market forecasting of factors that will challenge the growth of market companies

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