Business Process Management (BPM) Market by Deployment, End-user and Geography- Forecast and Analysis 2023-2027

Business Process Management (BPM) Market Forecast 2023-2027

The Business Process Management (BPM) Market size is estimated to grow by USD 8.91 billion at a CAGR of 10.1% between 2022 and 2027. The growth of the market depends on several factors, including increasing demand for automation and digital transformation, demand for efficient workflow of businesses, and increasing adoption of cloud-based services. BPM is a practice in operations management that includes analyzing and modeling them to work in different scenarios, executing improvements, and monitoring and optimizing the improved continuously. This market research and analysis report also includes an in-depth analysis of drivers, trends, and challenges. Furthermore, the report includes historic market data from 2017 to 2021.

What will be the Size of the Business Process Management Market During the Forecast Period?

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Business Process Management (BPM) is a critical aspect of modern enterprise operations. Depository institutions, in particular, have embraced BPM to enhance efficiency and effectiveness in their operations. BPM involves the use of technology to automate and streamline business processes, enabling organizations to reduce costs, improve productivity, and deliver better customer experiences. Enterprise resources planning (ERP) systems and custom applications are often used to manage and monitor business processes. The time required for BPM implementation requires a cultural shift towards process-centric thinking and a focus on continuous improvement. Organizations can benefit from BPM in various ways, including increased agility, improved compliance, and enhanced collaboration between departments. Organizations like Cultural, Custom, Depository institutions, and Robotic process automation (RPA) are key players in the market. Effective marketing of BPM solutions requires a deep understanding of the business challenges faced by organizations and the ability to demonstrate the value of BPM implementation in addressing those challenges. Efficiency, customization, and integration are essential features of these solutions that should be highlighted in marketing efforts. Additionally, the importance of employee training and change management should not be overlooked in marketing campaigns.

Market Dynamics and Customer Landscape

Business Process Management is a critical aspect of modern organizations, focusing on Instrumenting and improving their operational processes through the application of technology. Machines, IT, systems, and technology play a pivotal role, enabling automation and streamlining of workflows. Intelligent automation and learning are key components, with Machine Learning algorithms and Artificial Intelligence used to analyze data and optimize processes. It also includes Telecommuting and remote work, allowing businesses to operate more efficiently and effectively. BPMs are essential for organizations looking to stay competitive in today's market. They help to Manage and optimize business processes, reducing costs, improving efficiency, and enhancing customer experience. These solutions, such as BPM software, provide a platform for organizations to design, automate, and monitor their business processes, enabling them to respond quickly to changing market conditions and customer demands. BPMs are also crucial for large enterprise, like Machines and Plants, where complex workflows and large volumes of data require efficient management. With the increasing adoption of digital technologies, BPM is becoming an essential tool for businesses of all sizes and industries.

Key Market Driver

One of the key factors driving the market growth is the increasing demand for process automation and digital transformation. The emergence of automation has revolutionized this landscape with digitalization across enterprises. One of the main advantages of automation is that it eliminates the manual intervention in complex and repetitive cycles which in turn accelerates business workflow and thereby increases efficiency.

Moreover, there is increasing adoption of technologies such as Business Process Management, RPA, and AI  across enterprises due to the rising need for automation to meet evolving customer demands. Some of the key industries, such as BFSI, retail, and manufacturing, are implementing automation across their internal and external stakeholders, including customers, partners, or suppliers and self-service applications. Hence, such developments are expected to positively impact the market. Thus, it is expected to drive the market growth during the forecast period.

Significant Market Trends

A key factor shaping the market growth is the emergence of mobile BPM solutions. Several technological advancements have facilitated the increasing adoption of connected devices for real-time data sharing needs to make fast and reliable business decisions. This has led to the growing shift in business models toward implementing digital technologies and catering to consumers globally which, in turn, has fuelled the need for executing business tasks from anywhere and at any time. 

As a result, this has significantly changed this landscape with the integration of smart devices such as mobiles, tablets, laptops, and other digital assets. Hence, the rising integration of smart devices has fuelled the adoption of mobile Business Process Management systems that enable employees with the ability to work from anywhere to stay connected to corporate data in real-time. Thus, such factors are expected to drive market growth during the forecast period.

Major Market Restrain

Data security and privacy issues are one of the key challenges hindering the market growth. There is increasing adoption of technologies, including IoT and big data analytics, across industries such as  BFSI, healthcare, retail, and manufacturing to increase productivity and reduce operational complexities.  Additionally, there is a rising deployment of a high number of digital sensors across enterprises in their production and manufacturing facilities.   

Hence, such integration has led to the generation of large volumes of data which includes sensitive business data, such as client information, asset value, and production equipment monitoring data. These sensitive data are highly prone to cyber security threats and data leakage. These concerns can negatively impact the market growth. Hence, such factors are expected to hinder the market growth during the forecast period.           

Customer Landscape

The market report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies.

Global Market Customer Landscape

Market Segmentation

The market is driven by large enterprises with global presence, particularly in telecommunications, to streamline operations and maintain control over their IT infrastructure. On-premises Business Process Management deployment offers organizations better data security and access, mitigating the threat of substitutes. Workforce productivity is enhanced through automated workflows and improved process efficiency. Benefits include data ownership, customization, and integration capabilities. Organizations can optimize their operations, reduce costs, and ensure regulatory compliance with on-premises BPM solutions.

By Deployment

The on-premise segment is estimated to witness significant growth during the forecast period. There is an increasing adoption of the on-premise segment across large enterprises. Hence, several enterprises which have a global presence are expected to fuel the growth of this segment. One of the main reasons for the increasing demand for on-premises Business Process Management (BPM) solutions is that it enables control and ownership over their operations and processes, as well as the data generated and stored within the business applications.

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The on-premise segment was the largest segment and was valued at USD 6.13 billion in 2017. Some of the main benefits of the on-premise segment include control and security. The on-premise segment offers enterprises control over their IT infrastructure, access to data, and a better understanding of their data security. In terms of security, the on-premises deployment of Business Process Management solutions enables data to be stored in private data centers, which ensures that sensitive business data is safe and secure. Additionally, the on-premise deployment of solutions has a one-time initial cost followed by a monthly fee for managed services. Hence, such factors are expected to fuel the growth of this segment which in turn will drive the market growth during the forecast period.

Regional Overview

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North America is estimated to contribute 44% to the growth of the global market during the forecast period. Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period. The markets in North America are experiencing growth due to the increasing adoption of automation solutions. Organizations are automating manual tasks to enhance operational efficiency and effectiveness, particularly in industries such as telecommunication, manufacturing, healthcare, and retail. Business Process Management platform and software enable agility and flexibility in business functions, allowing for real-time analysis of data and customer experience optimization. Emerging technologies like Blockchain, Machine Learning, and Robotic Process Automation are integral components of Business Process Management solutions. Digital transformation initiatives, including digitization and digitalization, require cultural shifts to overcome resistance to change. BPM solutions provide scalability, expert support, and compliance with regulations. Large enterprises in various industry verticals are deploying on-premise and cloud-based BPM systems to improve the efficiency of workforce, operational resilience, and adherence to compliance and regulations. Low-code App Development further enhances the flexibility of BPM software.

Who are the Major Business Process Management Market Companies?

Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.

Appian Corp: The company offers a solution, namely Appian Platform, for process automation and process mining.

Bizagi Group Ltd: The company offers business process management, which boosts enterprise efficiency by analyzing, optimizing, and automating processes to gain visibility and transform operations.

CREATIO EMEA Ltd: The company offers process modeling, execution, monitoring, and analysis.

The research report also includes detailed analyses of the competitive landscape of the market and information about 20 market companies, including:

• BONITASOFT SA
• Compulink Management Center Inc.
• DXC Technology Co.
• FlowForma
• Genpact Ltd.
• International Business Machines Corp.
• Kissflow Inc.
• Microsoft Corp.
• Newgen Software Technologies Ltd.
• Nintex Global Ltd.
• Open Text Corp.
• Oracle Corp.
• Pegasystems Inc.
• Salesforce Inc.
• Software AG
• Thoma Bravo LP
• Vista Equity Partners Management LLC

Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.

Market Analyst Overview

Business Process Management is a critical practice for organizations seeking to streamline operations, improve efficiency, and gain a competitive edge. The market is experiencing significant growth due to the increasing adoption of digital transformation initiatives. Companies are leveraging these solutions to automate and optimize workflows, reduce manual processes, and enhance customer experience. Workforce management is a key area where BPM plays a pivotal role. This software enables organizations to manage tasks, assignments, and workflows more effectively, leading to increased productivity and reduced costs. Additionally, it can help organizations comply with regulatory requirements and ensure consistent processes across the enterprise. The companies like Appian, IBM, and Pegasystems offer comprehensive solutions that cater to various industries and business needs. These solutions provide features such as process modeling, workflow automation, analytics, and integration with other systems. With the growing demand for digital transformation and process optimization, the market is expected to continue its growth trajectory in the coming years.

The market is witnessing significant growth driven by the need for operational effectiveness and agility across various industries, including healthcare and life sciences, retail and consumer goods, and small and medium-sized enterprises (SMEs). BPM solutions leverage artificial intelligence and analytics and reporting features to automate manual tasks and streamline administrative work and business functions. Cloud based BPM solutions offer scalability and flexibility, catering to diverse industry verticals and enabling personalized services and improved patient care. With transparency of business processes and human in the loop services, BPM enhances efficiency and ensures compliance while addressing the threat of new entrants. This market's evolution reflects the demand for optimized processes and enhanced productivity across global industries.

Segment Overview

The market analysis and report forecasts market growth by revenue at global, regional & country levels and provides an analysis of the market growth and trends opportunities from 2017 to 2027. 

• Deployment Outlook 
  • On-premises
  • Cloud-based
• End-user Outlook 
  • BFSI
  • Government and defense
  • Healthcare
  • IT and telecommunication
  • Retail
• Geography Outlook 
  • North America
    • The U.S.
    • Canada
  • Europe
    • The U.K.
    • Germany
    • France
    • Rest of Europe
  • APAC
    • China
    • India
  • South America
    • Chile
    • Argentina
    • Brazil
  • Middle East & Africa
    • Saudi Arabia
    • South Africa
    • Rest of the Middle East & Africa

Market Scope
Report Coverage	Details
Page number	173
Base year	2022
Historic period	2017 - 2021
Forecast period	2023-2027
Growth momentum & CAGR	Accelerate at a CAGR of 10.1%
Market growth 2023-2027	USD 8.91 billion
Market structure	USD Fragmented
YoY growth 2022-2023(%)	9.26
Regional analysis	North America, Europe, APAC, Middle East and Africa, and South America
Performing market contribution	North America at 44%
Key countries	US, China, Japan, Germany, and UK
Competitive landscape	Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks
Key companies profiled	Appian Corp., Bizagi Group Ltd., BONITASOFT SA, Compulink Management Center Inc., CREATIO EMEA Ltd., DXC Technology Co., FlowForma, Genpact Ltd., International Business Machines Corp., Kissflow Inc., Microsoft Corp., Newgen Software Technologies Ltd., Nintex Global Ltd., Open Text Corp., Oracle Corp., Pegasystems Inc., Salesforce Inc., Software AG, Thoma Bravo LP, and Vista Equity Partners Management LLC
Market dynamics	Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, Market growth and Forecasting, COVID 19 impact and recovery analysis and future consumer dynamics, Market condition analysis for forecast period
Customization purview	If our market report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

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What are the Key Data Covered in this Market Research Report?

• CAGR of the market during the forecast period
• Detailed information on factors that will drive the market growth and forecasting of the market between 2023 and 2027
• Precise estimation of the size of the market size and its contribution to the parent market
• Accurate predictions about upcoming market trends and analysis and changes in consumer behavior
• Growth of the market industry across Europe, North America, APAC, South America, and Middle East and Africa
• Thorough market growth analysis of the market’s competitive landscape and detailed information about companies
• Market forecasting analysis and report on the factors that will challenge the market research and growth of market companies

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