Europe - Call Center Outsourcing Market by Type and End-user - Forecast and Analysis 2024-2028

Published: Dec 2023 Pages: 157 SKU: IRTNTR45296

Europe - Call Center Outsourcing Market 2024-2028

The Europe - call center outsourcing market size is estimated to grow at a CAGR of 4.21% between 2023 and 2028. The market size is forecast to increase by USD 5.47 billion. The growth of the market depends on several factors, including the increase in call center outsourcing by IT and telecom service providers, the rising use of automated technologies in call centers, and the focus on reducing operating costs of businesses. Call center outsourcing refers to the business process through which organizations provide call center services, such as customer relationship management, to enterprises. Enterprises outsource their in-house customer support functionalities to call center organizations to gain cost benefits and focus on their core business. Call centers handle incoming and outgoing voice calls for various business processes, such as customer service and order management.

The report includes a comprehensive outlook on the Europe Call Center Outsourcing Market, offering forecasts for the industry segmented by Type, which comprises .inbound and outbound Additionally, it categorizes End-user into IT and telecom, BFSI, healthcare, retail, and others. The report provides market size, historical data spanning from 2018 to 2022, and future projections, all presented in terms of value in USD billion for each of the mentioned segments.

What will be the size of the Europe Call Center Outsourcing Market During the Forecast Period?

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Europe Call Center Outsourcing Market Overview

Driver

An increase in call center outsourcing by IT and telecom service providers is the key factor driving market growth. Telecom players focus on core technical objectives such as tackling security issues, innovating new offerings for the latest devices and technology patterns, and catering to the growing demand for connectivity and, consequently, benefit from outsourcing their customer services to BPO companies. Call center outsourcing allows telecom companies to manage cost pressures, optimize investments, and get specialized resources while establishing a flexible strategy to retain their existing customers and acquire new customers.

Furthermore, emerging technologies have enhanced the productivity of business processes. For example, RPA helps telecom companies manage various tasks, such as managing complicated and unstructured datasets. AI enables the analysis and prioritization of customer queries, which leads to faster resolutions. The RPA technology improves customer services for telecom companies. Thus, such technologies will boost the performance of telecom operators and drive market growth during the forecast period.

Trends

The emergence of voice bots in call center outsourcing services is the primary trend shaping the market growth. The development of voice bots or voice-enabled chatbots, which make use of conversational AI to provide a better customer experience, is anticipated to simplify call center processes. Their higher availability and lower cost have been significant factors in driving their adoption in the Europe - call center outsourcing market. Some companies have developed voice bot applications that can easily converse with customers in different languages.

Furthermore, the primary reason for the deployment of voice bots is they help agents attend to critical issues, while moderate and common issues can be resolved quickly and effectively by voice bots. So, the adoption of voice bots is expected to help the call center outsourcer in reducing the overall cost, thereby offering high growth opportunities to the vendors in the call center outsourcing market in Europe during the forecast period. 

Restrain

The increasing cost of call center outsourcing services is a challenge that affects market growth. Call center outsourcing services help in reducing operating costs and increasing efficiencies for the company that has outsourced these services. Moreover, market players use skilled professionals to get their work done quickly. However, call center jobs are considered monotonous and stressful, as call center agents must handle high volumes of customer calls while adhering to rigid scripts. Furthermore, third-party service providers are expected to use the latest technologies to finish jobs on time.

Moreover, emerging technologies such as social media management tools, process automation tools, such as AI and RPA, and growing investments in cloud computing will simplify business processes and enhance productivity. Nevertheless, ongoing investments in technology, process improvement, and infrastructure will increase the cost of BPO. The rising costs of BPO while also maintaining the profitability of the business will somewhat hinder the growth of the market during the forecast period.

Europe Call Center Outsourcing Market Segmentation By Type 

The market share growth by the inbound segment will be significant during the forecast period. There is a growing adoption of the inbound call segment owing to the growing trend to provide top-of-the-competition customer service among companies. Moreover, inbound call centers enable organizations to create a good and positive image for their brand. Inbound call centers focus on resolving customers' concerns, answering their questions, and dealing with complaints from customers.

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The inbound segments showed a gradual increase in the market share of USD 13.37 billion in 2018. The inbound call segment offers various advantages to enterprises, such as boosting customer loyalty, improving customer service, increasing efficiency, and giving cost-effective support to businesses. Thus, such factors will drive the growth of the inbound segment of the Europe - call center outsourcing market during the forecast period.

Europe Call Center Outsourcing Market Segmentation By End-user

IT and telecom organizations outsource their customer-relationship management functions to service providers to focus on their key offerings, reduce turnaround times, and improve customer services. Also, maintaining in-house call centers requires considerable investments and human resources. Thus, to decrease the turnaround time and offer enhanced customer services, organizations in the IT and telecom sectors are increasingly outsourcing customer query management and other operations to call center service providers. Furthermore, several telecom organizations have been focusing on developing and launching 5G-related products and services and are bidding on airwaves to support their 5G devices. Thus, such factors are expected to drive market growth during the forecast period.

Europe Call Center Outsourcing Market Customer Landscape

The Europe Call Center Outsourcing Market report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies.

Europe Call Center Outsourcing Market Customer Landscape

Who are the Major Europe Call Center Outsourcing Market Companies?

Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.

  • Alorica Inc.: The company offers call center outsourcing solutions such as customer service, technical support to third party providers.
  • Atento SA: The company offers call center outsourcing solutions through Consulting Cx.
  • Bertelsmann SE and Co. KGaA: The company offers call center outsourcing solutions such as Contact Centre Solutions through its subsidiary Arvato.

The research report also includes detailed analyses of the competitive landscape of the market and information about 20 market companies, including:

  • CIENCE Technologies
  • Computer Generated Solutions Inc.
  • Concentrix Corp.
  • Conduent Inc.
  • Foundever Group
  • Helpware Inc.
  • Hinduja Global Solutions Ltd.
  • LLC Simply Contact International
  • MCI LC
  • StarTek Inc.
  • Stroer SE and Co. KGaA
  • Sutherland Global Services Inc.
  • TDS Global Solutions
  • Teleperformance SE
  • TELUS Corp.
  • Transcom Holding AB
  • TTEC Holdings Inc.

Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.

Segment Overview

The call center outsourcing market in Europe report forecasts market growth by revenue and provides an analysis of the latest trends and growth opportunities from 2018-2028

  • Type Outlook
    • Inbound
    • Outbound
  • End-user Outlook
    • IT and telecom
    • BFSI
    • Healthcare
    • Retail
    • Others

Europe Call Center Outsourcing Market Scope

Report Coverage

Details

Page number

157

Base year

2023

Historic period

2018-2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 4.21%

Market Growth 2024-2028

USD 5.47 billion

Market structure

Fragmented

YoY growth 2023-2024(%)

3.52

Competitive landscape

 Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks

Key companies profiled

Alorica Inc., Atento SA, Bertelsmann SE and Co. KGaA, CIENCE Technologies, Computer Generated Solutions Inc., Concentrix Corp., Conduent Inc., Foundever Group, Helpware Inc., Hinduja Global Solutions Ltd., LLC Simply Contact International, MCI LC, StarTek Inc., Stroer SE and Co. KGaA, Sutherland Global Services Inc., TDS Global Solutions, Teleperformance SE, TELUS Corp., Transcom Holding AB, and TTEC Holdings Inc.

Market dynamics

Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, and market condition analysis for the forecast period.

Customization purview

If our report has not included the data you are looking for, you can reach out to our analysts and get customized segments.

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What are the Key Data Covered in this Europe Call Center Outsourcing Market Report?

  • CAGR of the market during the forecast period
  • Detailed information on factors that will drive the growth of the market between 2024 and 2028
  • Precise estimation of the market size and its contribution to the market in focus on the parent market
  • Accurate predictions about upcoming trends and changes in consumer behavior
  • Growth of the market across Europe
  • A thorough analysis of the market’s competitive landscape and detailed information about companies
  • Comprehensive analysis of factors that will challenge the growth of market companies 

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1 Executive Summary

  • 1.1 Market overview
    • Exhibit 01: Executive Summary – Chart on Market Overview
    • Exhibit 02: Executive Summary – Data Table on Market Overview
    • Exhibit 03: Executive Summary – Chart on Country Market Characteristics
    • Exhibit 04: Executive Summary – Chart on Market by Geography
    • Exhibit 05: Executive Summary – Chart on Market Segmentation by Type
    • Exhibit 06: Executive Summary – Chart on Market Segmentation by End-user
    • Exhibit 07: Executive Summary – Chart on Incremental Growth
    • Exhibit 08: Executive Summary – Data Table on Incremental Growth
    • Exhibit 09: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem
    • Exhibit 10: Parent market
    • Exhibit 11: Market Characteristics

3 Market Sizing

  • 3.1 Market definition
    • Exhibit 12: Offerings of vendors included in the market definition
  • 3.2 Market segment analysis
    • Exhibit 13: Market segments
  • 3.3 Market size 2023
    • 3.4 Market outlook: Forecast for 2023-2028
      • Exhibit 14: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 15: Data Table on Regional - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 16: Chart on Europe: Year-over-year growth 2023-2028 (%)
      • Exhibit 17: Data Table on Regional - Market size and forecast 2023-2028 ($ billion)

    4 Historic Market Size

    • 4.1 Call center outsourcing market in Europe 2018 - 2022
      • Exhibit 18: Historic Market Size – Data Table on call center outsourcing market in Europe 2018 - 2022 ($ billion)
    • 4.2 Type Segment Analysis 2018 - 2022
      • Exhibit 19: Historic Market Size – Type Segment 2018 - 2022 ($ billion)
    • 4.3 End-user Segment Analysis 2018 - 2022
      • Exhibit 20: Historic Market Size – End-user Segment 2018 - 2022 ($ billion)
    • 4.4 Geography Segment Analysis 2018 - 2022
      • Exhibit 21: Historic Market Size – Geography Segment 2018 - 2022 ($ billion)

    5 Five Forces Analysis

    • 5.1 Five forces summary
      • Exhibit 22: Five forces analysis - Comparison between 2023 and 2028
    • 5.2 Bargaining power of buyers
      • Exhibit 23: Chart on Bargaining power of buyers – Impact of key factors 2023 and 2028
    • 5.3 Bargaining power of suppliers
      • Exhibit 24: Bargaining power of suppliers – Impact of key factors in 2023 and 2028
    • 5.4 Threat of new entrants
      • Exhibit 25: Threat of new entrants – Impact of key factors in 2023 and 2028
    • 5.5 Threat of substitutes
      • Exhibit 26: Threat of substitutes – Impact of key factors in 2023 and 2028
    • 5.6 Threat of rivalry
      • Exhibit 27: Threat of rivalry – Impact of key factors in 2023 and 2028
    • 5.7 Market condition
      • Exhibit 28: Chart on Market condition - Five forces 2023 and 2028

    6 Market Segmentation by Type

    • 6.1 Market segments
      • Exhibit 29: Chart on Type - Market share 2023-2028 (%)
      • Exhibit 30: Data Table on Type - Market share 2023-2028 (%)
    • 6.2 Comparison by Type
      • Exhibit 31: Chart on Comparison by Type
      • Exhibit 32: Data Table on Comparison by Type
    • 6.3 Inbound - Market size and forecast 2023-2028
      • Exhibit 33: Chart on Inbound - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 34: Data Table on Inbound - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 35: Chart on Inbound - Year-over-year growth 2023-2028 (%)
      • Exhibit 36: Data Table on Inbound - Year-over-year growth 2023-2028 (%)
    • 6.4 Outbound - Market size and forecast 2023-2028
      • Exhibit 37: Chart on Outbound - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 38: Data Table on Outbound - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 39: Chart on Outbound - Year-over-year growth 2023-2028 (%)
      • Exhibit 40: Data Table on Outbound - Year-over-year growth 2023-2028 (%)
    • 6.5 Market opportunity by Type
      • Exhibit 41: Market opportunity by Type ($ billion)
      • Exhibit 42: Data Table on Market opportunity by Type ($ billion)

    7 Market Segmentation by End-user

    • 7.1 Market segments
      • Exhibit 43: Chart on End-user - Market share 2023-2028 (%)
      • Exhibit 44: Data Table on End-user - Market share 2023-2028 (%)
    • 7.2 Comparison by End-user
      • Exhibit 45: Chart on Comparison by End-user
      • Exhibit 46: Data Table on Comparison by End-user
    • 7.3 IT and telecom - Market size and forecast 2023-2028
      • Exhibit 47: Chart on IT and telecom - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 48: Data Table on IT and telecom - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 49: Chart on IT and telecom - Year-over-year growth 2023-2028 (%)
      • Exhibit 50: Data Table on IT and telecom - Year-over-year growth 2023-2028 (%)
    • 7.4 BFSI - Market size and forecast 2023-2028
      • Exhibit 51: Chart on BFSI - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 52: Data Table on BFSI - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 53: Chart on BFSI - Year-over-year growth 2023-2028 (%)
      • Exhibit 54: Data Table on BFSI - Year-over-year growth 2023-2028 (%)
    • 7.5 Healthcare - Market size and forecast 2023-2028
      • Exhibit 55: Chart on Healthcare - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 56: Data Table on Healthcare - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 57: Chart on Healthcare - Year-over-year growth 2023-2028 (%)
      • Exhibit 58: Data Table on Healthcare - Year-over-year growth 2023-2028 (%)
    • 7.6 Retail - Market size and forecast 2023-2028
      • Exhibit 59: Chart on Retail - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 60: Data Table on Retail - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 61: Chart on Retail - Year-over-year growth 2023-2028 (%)
      • Exhibit 62: Data Table on Retail - Year-over-year growth 2023-2028 (%)
    • 7.7 Others - Market size and forecast 2023-2028
      • Exhibit 63: Chart on Others - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 64: Data Table on Others - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 65: Chart on Others - Year-over-year growth 2023-2028 (%)
      • Exhibit 66: Data Table on Others - Year-over-year growth 2023-2028 (%)
    • 7.8 Market opportunity by End-user
      • Exhibit 67: Market opportunity by End-user ($ billion)
      • Exhibit 68: Data Table on Market opportunity by End-user ($ billion)

    8 Customer Landscape

    • 8.1 Customer landscape overview
      • Exhibit 69: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

    9 Geographic Landscape

    • 9.1 Geographic segmentation
      • Exhibit 70: Chart on Market share by geography - 2023-2028 (%)
      • Exhibit 71: Data Table on Market share by geography - 2023-2028 (%)
    • 9.2 Geographic comparison
      • Exhibit 72: Chart on Geographic comparison
      • Exhibit 73: Data Table on Geographic comparison
    • 9.3 UK - Market size and forecast 2023-2028
      • Exhibit 74: Chart on UK - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 75: Data Table on UK - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 76: Chart on UK - Year-over-year growth 2023-2028 (%)
      • Exhibit 77: Data Table on UK - Year-over-year growth 2023-2028 (%)
    • 9.4 Germany - Market size and forecast 2023-2028
      • Exhibit 78: Chart on Germany - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 79: Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 80: Chart on Germany - Year-over-year growth 2023-2028 (%)
      • Exhibit 81: Data Table on Germany - Year-over-year growth 2023-2028 (%)
    • 9.5 France - Market size and forecast 2023-2028
      • Exhibit 82: Chart on France - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 83: Data Table on France - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 84: Chart on France - Year-over-year growth 2023-2028 (%)
      • Exhibit 85: Data Table on France - Year-over-year growth 2023-2028 (%)
    • 9.6 The Netherlands - Market size and forecast 2023-2028
      • Exhibit 86: Chart on The Netherlands - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 87: Data Table on The Netherlands - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 88: Chart on The Netherlands - Year-over-year growth 2023-2028 (%)
      • Exhibit 89: Data Table on The Netherlands - Year-over-year growth 2023-2028 (%)
    • 9.7 Rest of Europe - Market size and forecast 2023-2028
      • Exhibit 90: Chart on Rest of Europe - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 91: Data Table on Rest of Europe - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 92: Chart on Rest of Europe - Year-over-year growth 2023-2028 (%)
      • Exhibit 93: Data Table on Rest of Europe - Year-over-year growth 2023-2028 (%)
    • 9.8 Market opportunity by geography
      • Exhibit 94: Market opportunity by geography ($ billion)
      • Exhibit 95: Data Table on Market opportunity by geography ($ billion)

    10 Drivers, Challenges, and Trends

    • 10.1 Market drivers
      • 10.2 Market challenges
        • 10.3 Impact of drivers and challenges
          • Exhibit 96: Impact of drivers and challenges in 2023 and 2028
        • 10.4 Market trends

          11 Vendor Landscape

          • 11.1 Overview
            • 11.2 Vendor landscape
              • Exhibit 97: Overview on Criticality of inputs and Factors of differentiation
            • 11.3 Landscape disruption
              • Exhibit 98: Overview on factors of disruption
            • 11.4 Industry risks
              • Exhibit 99: Impact of key risks on business

            12 Vendor Analysis

            • 12.1 Vendors covered
              • Exhibit 100: Vendors covered
            • 12.2 Market positioning of vendors
              • Exhibit 101: Matrix on vendor position and classification
            • 12.3 Alorica Inc.
              • Exhibit 102: Alorica Inc. - Overview
              • Exhibit 103: Alorica Inc. - Product / Service
              • Exhibit 104: Alorica Inc. - Key offerings
            • 12.4 Atento SA
              • Exhibit 105: Atento SA - Overview
              • Exhibit 106: Atento SA - Business segments
              • Exhibit 107: Atento SA - Key offerings
              • Exhibit 108: Atento SA - Segment focus
            • 12.5 Bertelsmann SE and Co. KGaA
              • Exhibit 109: Bertelsmann SE and Co. KGaA - Overview
              • Exhibit 110: Bertelsmann SE and Co. KGaA - Business segments
              • Exhibit 111: Bertelsmann SE and Co. KGaA - Key news
              • Exhibit 112: Bertelsmann SE and Co. KGaA - Key offerings
              • Exhibit 113: Bertelsmann SE and Co. KGaA - Segment focus
            • 12.6 CIENCE Technologies
              • Exhibit 114: CIENCE Technologies - Overview
              • Exhibit 115: CIENCE Technologies - Product / Service
              • Exhibit 116: CIENCE Technologies - Key offerings
            • 12.7 Computer Generated Solutions Inc.
              • Exhibit 117: Computer Generated Solutions Inc. - Overview
              • Exhibit 118: Computer Generated Solutions Inc. - Product / Service
              • Exhibit 119: Computer Generated Solutions Inc. - Key offerings
            • 12.8 Concentrix Corp.
              • Exhibit 120: Concentrix Corp. - Overview
              • Exhibit 121: Concentrix Corp. - Product / Service
              • Exhibit 122: Concentrix Corp. - Key offerings
            • 12.9 Conduent Inc.
              • Exhibit 123: Conduent Inc. - Overview
              • Exhibit 124: Conduent Inc. - Business segments
              • Exhibit 125: Conduent Inc. - Key news
              • Exhibit 126: Conduent Inc. - Key offerings
              • Exhibit 127: Conduent Inc. - Segment focus
            • 12.10 Foundever Group
              • Exhibit 128: Foundever Group - Overview
              • Exhibit 129: Foundever Group - Product / Service
              • Exhibit 130: Foundever Group - Key offerings
            • 12.11 Helpware Inc.
              • Exhibit 131: Helpware Inc. - Overview
              • Exhibit 132: Helpware Inc. - Product / Service
              • Exhibit 133: Helpware Inc. - Key offerings
            • 12.12 StarTek Inc.
              • Exhibit 134: StarTek Inc. - Overview
              • Exhibit 135: StarTek Inc. - Business segments
              • Exhibit 136: StarTek Inc. - Key offerings
              • Exhibit 137: StarTek Inc. - Segment focus
            • 12.13 Sutherland Global Services Inc.
              • Exhibit 138: Sutherland Global Services Inc. - Overview
              • Exhibit 139: Sutherland Global Services Inc. - Product / Service
              • Exhibit 140: Sutherland Global Services Inc. - Key offerings
            • 12.14 Teleperformance SE
              • Exhibit 141: Teleperformance SE - Overview
              • Exhibit 142: Teleperformance SE - Product / Service
              • Exhibit 143: Teleperformance SE - Key offerings
            • 12.15 TELUS Corp.
              • Exhibit 144: TELUS Corp. - Overview
              • Exhibit 145: TELUS Corp. - Business segments
              • Exhibit 146: TELUS Corp. - Key offerings
              • Exhibit 147: TELUS Corp. - Segment focus
            • 12.16 Transcom Holding AB
              • Exhibit 148: Transcom Holding AB - Overview
              • Exhibit 149: Transcom Holding AB - Business segments
              • Exhibit 150: Transcom Holding AB - Key offerings
              • Exhibit 151: Transcom Holding AB - Segment focus
            • 12.17 TTEC Holdings Inc.
              • Exhibit 152: TTEC Holdings Inc. - Overview
              • Exhibit 153: TTEC Holdings Inc. - Business segments
              • Exhibit 154: TTEC Holdings Inc. - Key offerings
              • Exhibit 155: TTEC Holdings Inc. - Segment focus

            13 Appendix

            • 13.1 Scope of the report
              • 13.2 Inclusions and exclusions checklist
                • Exhibit 156: Inclusions checklist
                • Exhibit 157: Exclusions checklist
              • 13.3 Currency conversion rates for US$
                • Exhibit 158: Currency conversion rates for US$
              • 13.4 Research methodology
                • Exhibit 159: Research methodology
                • Exhibit 160: Validation techniques employed for market sizing
                • Exhibit 161: Information sources
              • 13.5 List of abbreviations
                • Exhibit 162: List of abbreviations

              Research Framework

              Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

              INFORMATION SOURCES

              Primary sources

              • Manufacturers and suppliers
              • Channel partners
              • Industry experts
              • Strategic decision makers

              Secondary sources

              • Industry journals and periodicals
              • Government data
              • Financial reports of key industry players
              • Historical data
              • Press releases

              DATA ANALYSIS

              Data Synthesis

              • Collation of data
              • Estimation of key figures
              • Analysis of derived insights

              Data Validation

              • Triangulation with data models
              • Reference against proprietary databases
              • Corroboration with industry experts

              REPORT WRITING

              Qualitative

              • Market drivers
              • Market challenges
              • Market trends
              • Five forces analysis

              Quantitative

              • Market size and forecast
              • Market segmentation
              • Geographical insights
              • Competitive landscape

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              Key Questions Answered

              • What are the key global market and the regional market share?
              • What are the revenue-generating key market segments?
              • What are the key factors driving and challenging this market’s growth?
              • Who are the key market vendors and their growth strategies?
              • What are the latest trends influencing the growth of this market?
              • What are the variables influencing the market growth in the primary regions?
              • What are the factors influencing the growth of the parent market?

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