Data Center Managed Services Market Analysis North America, Europe, APAC, South America, Middle East and Africa - US, China, Japan, Germany, UK - Size and Forecast 2024-2028

Published: Feb 2024 Pages: 175 SKU: IRTNTR77518

Data Center Managed Services Market Forecast 2024-2028

The data center managed services market size is projected to increase by USD 57.63 billion, at a CAGR of 10.14% between 2023 and 2028. The growth rate of the market depends on several factors, including growing data storage and processing needs, the growing importance of security and compliance, and the rising operational costs of managing this internally. The data center managed services refers to a type of model in which the data center is deployed, managed, and monitored by a third party. These services are designed to help organizations optimize the performance, reliability, security, and efficiency of their environments. Network management, infrastructure management, and storage management are some of the common services included in these services.

The market growth and forecasting report includes key player's detailed analyses of the competitive landscape of the market and information about 20 market companies, including Accenture Plc, Atos SE, Capgemini Service SAS, Cisco Systems Inc., Cognizant Technology Solutions Corp., Dell Technologies Inc., DXC Technology Co., Fujitsu Ltd., HCL Technologies Ltd., Hewlett Packard Enterprise Co., Huawei Technologies Co. Ltd., Infosys Ltd., International Business Machines Corp., Lumen Technologies Inc., Microsoft Corp., NTT DATA Corp., Tata Consultancy Services Ltd., Telefonaktiebolaget LM Ericsson, Unisys Corp., and Verizon Communications Inc. . Additionally, Accenture Plc provides comprehensive services, delivering stability, optimization, and efficient management of IT operations. These services seamlessly integrate infrastructure, figure, and applications, ensuring the robust support of a resilient digital enterprise.

What will be the Size of the Market During the Forecast Period?

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Market Overview

Market  Growth Analysis Driver

Growing data storage and processing needs are notably driving the market. The growing storage and processing needs of various organizations demand reliable and scalable solutions for storage and processing infrastructure, which raises the demand for these services. Factors such as digital transformation, an increase in figure generation, and the emergence of analytics are some of the major factors that are resulting in the growing data storage and processing needs. Organizations across various industries are undergoing digital transformation initiatives to stay competitive in the digital economy. 

Moreover, big data analytics play a major role in deriving insights into market conditions, making decisions, and gaining a competitive edge. Healthcare, retail, manufacturing, and transportation sectors are heavily relying on analytics, which is increasing the need for storing and processing large datasets from diverse sources, including structured, semi-structured, and unstructured figures. Therefore, such factors are growing the storage and processing needs, which simultaneously will increase the market during the forecast period.

Market Growth and Trends

Expansion in edge computing is an emerging trend-shaping market. The expansion in edge computing is one of the major trends driving of the market. Edge computing refers to an emerging computing paradigm that refers to a range of networks and devices that bring computation and storage closer or near the user. Edge computing is increasingly being adopted by telecommunications, healthcare, transport and logistics, and other industries. As such industries increasingly deploy edge computing infrastructure closer to the point of generation, there is a growing demand for edge centers to support these distributed computing environments.

However, edge computing brings data processing and analysis closer to the source of data generation, minimizing the distance needed to travel and reducing latency. It also enhances reliability and resilience by distributing computing resources across multiple edge nodes and ensuring the continuity of operations. Moreover, edge computing is cost-effective, which increases the adoption of edge computing in retail, healthcare, transport and logistics, and other industries for enhancing operations. Therefore, such factors will drive the market during the forecast period.

Market Restrain

Complexities in the integration of data center-managed services are a significant challenge hindering market development. The integration of these services undergoes certain challenges with the legacy systems and infrastructure, heterogeneous IT (information technology) environments, requirements for customization, migration and synchronization, and others. The usage of outdated hardware, software, and protocols creates compatibility challenges with modern technologies or standards. Integrating legacy systems with new managed services requires custom development or middleware solutions to facilitate communication and data exchange. 

Further, Different organizations may have unique business processes, workflows, and requirements that require customization of managed services. Customizing managed services to meet specific requirements of the organization requirements can introduce complexity into service delivery and management. Each customization may require additional development, testing, and validation efforts, increasing the overall complexity of the managed environment. Therefore, such complexities in the integration of these services will hinder the market during the forecast period.

Market Segmentation By End-user

The market share by the retail segment will be significant during the forecast period. The retail sector refers to the sale of goods and services to consumers for personal or household use. It encompasses a wide range of businesses, from small local shops to large multinational chains, that engage in the buying, merchandising, and selling of products directly to end-consumers.

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The retail segment was the largest and was valued at USD 15.59 billion in 2018.  The retail segment is experiencing growth owing to the rise in the e-commerce and omnichannel retailing aspects. Advancements in technology, such as the integration of customer relationship management services, help retailers manage customer interactions, track customer preferences, and personalize marketing campaigns. Moreover, the increase in consumer disposable income and changes in consumer preferences drive the retail segment. These services in the retail segment provide efficient supply chain integration solutions and inventory management, enhance customer experiences, and play a vital role in the demand of the retail segment. Therefore, such factors will drive the growth of the retail segment and the market during the forecast period.

Market Segmentation By Deployment

The cloud segment holds a significant role in the market. Cloud computing offers organizations scalable, flexible, and cost-effective solutions to manage the information technologies in the infrastructure and operations of these services. Cloud deployment allows organizations to scale their IT resources based on the requirements. Cloud infrastructure in the managed service assists in delivering scalable solutions that can accommodate fluctuating workloads, seasonal spikes, and growing requirements without the need for upfront investments in hardware or infrastructure upgrades. Deployment of cloud assists in managing service portfolio, including infrastructure management, application hosting, data analytics, cybersecurity, and disaster recovery in this service. Therefore, such factors will drive the cloud segment in the market during the forecast period.

Regional Overview

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North America is estimated to contribute 32% to the growth of the global market during the forecast period.  Technavio's analysts have provided extensive insight into the market forecast, detailing the regional market trends and drivers influencing the market's trajectory throughout the forecast period. The increasing demand for data centers and servers is one of the major reasons for the growing demand for these services in this region. The need for the centers and servers is increasing because of higher investments by hyperscale cloud providers. The rising demand for data centers in the region can be attributed to the exponential growth in traffic from enterprises and individual consumers. Industries across the world, including North America, are implementing automation technologies to reduce cycle time, increase operational efficiency, and enhance product quality by minimizing manufacturing errors. 

Moreover, the regulatory environment in North America, particularly in the US, plays a significant role in driving the market in the region. Compliance with data protection regulations, privacy laws, industry standards, and security frameworks is a priority for organizations operating in regulated industries, influencing their choice of managed service providers and solutions. Therefore, factors such as robust growth in the IT infrastructure, the increase in investments, and technological innovations are driving the growth of the market in the region during the forecast period.

Market Customer Landscape

The market forecasting report includes the adoption lifecycle of the market research and growth, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their market growth and trends strategies.

Global Market Customer Landscape

Market Companies 

Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.

Atos SE - The company offers data center managed services which provides a secure, scalable, and agile multi cloud platform capable of managing even the heaviest workloads.

Market analysis and report of qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.

Segment Overview

The market research report forecasts market growth by revenue at global, regional & country levels and provides an analysis of the latest trends and growth opportunities from 2018 to 2028. 

  • End-user Outlook
    • Retail
    • Energy
    • BFSI
    • Healthcare
    • Others
  • Application Outlook
    • Cloud
    • On-premises
  • Region Outlook
    • North America
      • The U.S.
      • Canada
    • South America
      • Chile
      • Brazil
      • Argentina 
    • Europe
      • The U.K.
      • Germany
      • France
      • Rest of Europe
    • APAC
      • China
      • India
    • Middle East & Africa
      • Saudi Arabia
      • South Africa
      • Rest of the Middle East & Africa

Market Analyst Overview 

The market is undergoing significant transformations, as indicated by the AFCOM State of this industry study. This evolution is particularly evident across sectors such as Healthcare, Pharmaceuticals, Education, and Enterprises, where reliance on data management is crucial. With the emergence of the Metaverse, the demand for robust services is escalating, emphasizing the need for enhanced security against cyber threats and prevention of data leakage through advanced measures like replication and cyber hardening. Ensuring business continuity and maintaining data availability are paramount, driving the DCaaS industry. Major players like Rackspace Technology and Google Cloud are at the forefront, offering tailored solutions to diverse sectors, including the ever-expanding Retail Industry and booming E-commerce platforms.

Data Center Managed Services Market Scope

Report Coverage

Details

Page number

175

Base year

2023

Historic period

 2018-2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 10.14%

Market growth 2024-2028

USD 57.63 billion

Market structure

Fragmented

YoY growth 2023-2024(%)

9.64

Regional analysis

North America, Europe, APAC, South America, and Middle East and Africa

Performing market contribution

North America at 32%

Key countries

US, China, Japan, Germany, and UK

Competitive landscape

 Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks

Key companies profiled

Accenture Plc, Atos SE, Capgemini Service SAS, Cisco Systems Inc., Cognizant Technology Solutions Corp., Dell Technologies Inc., DXC Technology Co., Fujitsu Ltd., HCL Technologies Ltd., Hewlett Packard Enterprise Co., Huawei Technologies Co. Ltd., Infosys Ltd., International Business Machines Corp., Lumen Technologies Inc., Microsoft Corp., NTT DATA Corp., Tata Consultancy Services Ltd., Telefonaktiebolaget LM Ericsson, Unisys Corp., and Verizon Communications Inc.

Market dynamics

Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, Market condition analysis for the forecast period. 

Customization purview

If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

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What are the Key Data Covered in this Market Research Report?

  • CAGR of the market report forecast during the forecast period
  • Detailed information on factors that will drive the market  between 2024 and 2028
  • Precise estimation of the market  size and its contribution of the market in focus to the parent market
  • Accurate predictions about upcoming trends and changes in consumer behavior
  • Growth of the market across North America, Europe, APAC, South America, and Middle East and Africa
  • Thorough market analysis and report of the market’s competitive landscape and detailed information about companies
  • Comprehensive analysis of factors that will challenge the Industry companies

 

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1 Executive Summary

  • 1.1 Market overview
    • Exhibit 01: Executive Summary – Chart on Market Overview
    • Exhibit 02: Executive Summary – Data Table on Market Overview
    • Exhibit 03: Executive Summary – Chart on Global Market Characteristics
    • Exhibit 04: Executive Summary – Chart on Market by Geography
    • Exhibit 05: Executive Summary – Chart on Market Segmentation by End-user
    • Exhibit 06: Executive Summary – Chart on Market Segmentation by Deployment
    • Exhibit 07: Executive Summary – Chart on Incremental Growth
    • Exhibit 08: Executive Summary – Data Table on Incremental Growth
    • Exhibit 09: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem
    • Exhibit 10: Parent market
    • Exhibit 11: Market Characteristics

3 Market Sizing

  • 3.1 Market definition
    • Exhibit 12: Offerings of vendors included in the market definition
  • 3.2 Market segment analysis
    • Exhibit 13: Market segments
  • 3.3 Market size 2023
    • 3.4 Market outlook: Forecast for 2023-2028
      • Exhibit 14: Chart on Global - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 15: Data Table on Global - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 16: Chart on Global Market: Year-over-year growth 2023-2028 (%)
      • Exhibit 17: Data Table on Global Market: Year-over-year growth 2023-2028 (%)

    4 Historic Market Size

    • 4.1 Global data center managed services market 2018 - 2022
      • Exhibit 18: Historic Market Size – Data Table on global data center managed services market 2018 - 2022 ($ billion)
    • 4.2 End-user Segment Analysis 2018 - 2022
      • Exhibit 19: Historic Market Size – End-user Segment 2018 - 2022 ($ billion)
    • 4.3 Deployment Segment Analysis 2018 - 2022
      • Exhibit 20: Historic Market Size – Deployment Segment 2018 - 2022 ($ billion)
    • 4.4 Geography Segment Analysis 2018 - 2022
      • Exhibit 21: Historic Market Size – Geography Segment 2018 - 2022 ($ billion)
    • 4.5 Country Segment Analysis 2018 - 2022
      • Exhibit 22: Historic Market Size – Country Segment 2018 - 2022 ($ billion)

    5 Five Forces Analysis

    • 5.1 Five forces summary
      • Exhibit 23: Five forces analysis - Comparison between 2023 and 2028
    • 5.2 Bargaining power of buyers
      • Exhibit 24: Chart on Bargaining power of buyers – Impact of key factors 2023 and 2028
    • 5.3 Bargaining power of suppliers
      • Exhibit 25: Bargaining power of suppliers – Impact of key factors in 2023 and 2028
    • 5.4 Threat of new entrants
      • Exhibit 26: Threat of new entrants – Impact of key factors in 2023 and 2028
    • 5.5 Threat of substitutes
      • Exhibit 27: Threat of substitutes – Impact of key factors in 2023 and 2028
    • 5.6 Threat of rivalry
      • Exhibit 28: Threat of rivalry – Impact of key factors in 2023 and 2028
    • 5.7 Market condition
      • Exhibit 29: Chart on Market condition - Five forces 2023 and 2028

    6 Market Segmentation by End-user

    • 6.1 Market segments
      • Exhibit 30: Chart on End-user - Market share 2023-2028 (%)
      • Exhibit 31: Data Table on End-user - Market share 2023-2028 (%)
    • 6.2 Comparison by End-user
      • Exhibit 32: Chart on Comparison by End-user
      • Exhibit 33: Data Table on Comparison by End-user
    • 6.3 Retail - Market size and forecast 2023-2028
      • Exhibit 34: Chart on Retail - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 35: Data Table on Retail - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 36: Chart on Retail - Year-over-year growth 2023-2028 (%)
      • Exhibit 37: Data Table on Retail - Year-over-year growth 2023-2028 (%)
    • 6.4 Energy - Market size and forecast 2023-2028
      • Exhibit 38: Chart on Energy - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 39: Data Table on Energy - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 40: Chart on Energy - Year-over-year growth 2023-2028 (%)
      • Exhibit 41: Data Table on Energy - Year-over-year growth 2023-2028 (%)
    • 6.5 BFSI - Market size and forecast 2023-2028
      • Exhibit 42: Chart on BFSI - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 43: Data Table on BFSI - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 44: Chart on BFSI - Year-over-year growth 2023-2028 (%)
      • Exhibit 45: Data Table on BFSI - Year-over-year growth 2023-2028 (%)
    • 6.6 Healthcare - Market size and forecast 2023-2028
      • Exhibit 46: Chart on Healthcare - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 47: Data Table on Healthcare - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 48: Chart on Healthcare - Year-over-year growth 2023-2028 (%)
      • Exhibit 49: Data Table on Healthcare - Year-over-year growth 2023-2028 (%)
    • 6.7 Others - Market size and forecast 2023-2028
      • Exhibit 50: Chart on Others - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 51: Data Table on Others - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 52: Chart on Others - Year-over-year growth 2023-2028 (%)
      • Exhibit 53: Data Table on Others - Year-over-year growth 2023-2028 (%)
    • 6.8 Market opportunity by End-user
      • Exhibit 54: Market opportunity by End-user ($ billion)
      • Exhibit 55: Data Table on Market opportunity by End-user ($ billion)

    7 Market Segmentation by Deployment

    • 7.1 Market segments
      • Exhibit 56: Chart on Deployment - Market share 2023-2028 (%)
      • Exhibit 57: Data Table on Deployment - Market share 2023-2028 (%)
    • 7.2 Comparison by Deployment
      • Exhibit 58: Chart on Comparison by Deployment
      • Exhibit 59: Data Table on Comparison by Deployment
    • 7.3 Cloud - Market size and forecast 2023-2028
      • Exhibit 60: Chart on Cloud - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 61: Data Table on Cloud - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 62: Chart on Cloud - Year-over-year growth 2023-2028 (%)
      • Exhibit 63: Data Table on Cloud - Year-over-year growth 2023-2028 (%)
    • 7.4 On-premises - Market size and forecast 2023-2028
      • Exhibit 64: Chart on On-premises - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 65: Data Table on On-premises - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 66: Chart on On-premises - Year-over-year growth 2023-2028 (%)
      • Exhibit 67: Data Table on On-premises - Year-over-year growth 2023-2028 (%)
    • 7.5 Market opportunity by Deployment
      • Exhibit 68: Market opportunity by Deployment ($ billion)
      • Exhibit 69: Data Table on Market opportunity by Deployment ($ billion)

    8 Customer Landscape

    • 8.1 Customer landscape overview
      • Exhibit 70: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

    9 Geographic Landscape

    • 9.1 Geographic segmentation
      • Exhibit 71: Chart on Market share by geography 2023-2028 (%)
      • Exhibit 72: Data Table on Market share by geography 2023-2028 (%)
    • 9.2 Geographic comparison
      • Exhibit 73: Chart on Geographic comparison
      • Exhibit 74: Data Table on Geographic comparison
    • 9.3 North America - Market size and forecast 2023-2028
      • Exhibit 75: Chart on North America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 76: Data Table on North America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 77: Chart on North America - Year-over-year growth 2023-2028 (%)
      • Exhibit 78: Data Table on North America - Year-over-year growth 2023-2028 (%)
    • 9.4 Europe - Market size and forecast 2023-2028
      • Exhibit 79: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 80: Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 81: Chart on Europe - Year-over-year growth 2023-2028 (%)
      • Exhibit 82: Data Table on Europe - Year-over-year growth 2023-2028 (%)
    • 9.5 APAC - Market size and forecast 2023-2028
      • Exhibit 83: Chart on APAC - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 84: Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 85: Chart on APAC - Year-over-year growth 2023-2028 (%)
      • Exhibit 86: Data Table on APAC - Year-over-year growth 2023-2028 (%)
    • 9.6 South America - Market size and forecast 2023-2028
      • Exhibit 87: Chart on South America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 88: Data Table on South America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 89: Chart on South America - Year-over-year growth 2023-2028 (%)
      • Exhibit 90: Data Table on South America - Year-over-year growth 2023-2028 (%)
    • 9.7 Middle East and Africa - Market size and forecast 2023-2028
      • Exhibit 91: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 92: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 93: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
      • Exhibit 94: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
    • 9.8 US - Market size and forecast 2023-2028
      • Exhibit 95: Chart on US - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 96: Data Table on US - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 97: Chart on US - Year-over-year growth 2023-2028 (%)
      • Exhibit 98: Data Table on US - Year-over-year growth 2023-2028 (%)
    • 9.9 China - Market size and forecast 2023-2028
      • Exhibit 99: Chart on China - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 100: Data Table on China - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 101: Chart on China - Year-over-year growth 2023-2028 (%)
      • Exhibit 102: Data Table on China - Year-over-year growth 2023-2028 (%)
    • 9.10 Germany - Market size and forecast 2023-2028
      • Exhibit 103: Chart on Germany - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 104: Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 105: Chart on Germany - Year-over-year growth 2023-2028 (%)
      • Exhibit 106: Data Table on Germany - Year-over-year growth 2023-2028 (%)
    • 9.11 Japan - Market size and forecast 2023-2028
      • Exhibit 107: Chart on Japan - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 108: Data Table on Japan - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 109: Chart on Japan - Year-over-year growth 2023-2028 (%)
      • Exhibit 110: Data Table on Japan - Year-over-year growth 2023-2028 (%)
    • 9.12 UK - Market size and forecast 2023-2028
      • Exhibit 111: Chart on UK - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 112: Data Table on UK - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 113: Chart on UK - Year-over-year growth 2023-2028 (%)
      • Exhibit 114: Data Table on UK - Year-over-year growth 2023-2028 (%)
    • 9.13 Market opportunity by geography
      • Exhibit 115: Market opportunity by geography ($ billion)
      • Exhibit 116: Data Tables on Market opportunity by geography ($ billion)

    10 Drivers, Challenges, and Trends

    • 10.1 Market drivers
      • 10.2 Market challenges
        • 10.3 Impact of drivers and challenges
          • Exhibit 117: Impact of drivers and challenges in 2023 and 2028
        • 10.4 Market trends

          11 Vendor Landscape

          • 11.1 Overview
            • 11.2 Vendor landscape
              • Exhibit 118: Overview on Criticality of inputs and Factors of differentiation
            • 11.3 Landscape disruption
              • Exhibit 119: Overview on factors of disruption
            • 11.4 Industry risks
              • Exhibit 120: Impact of key risks on business

            12 Vendor Analysis

            • 12.1 Vendors covered
              • Exhibit 121: Vendors covered
            • 12.2 Market positioning of vendors
              • Exhibit 122: Matrix on vendor position and classification
            • 12.3 Accenture Plc
              • Exhibit 123: Accenture Plc - Overview
              • Exhibit 124: Accenture Plc - Business segments
              • Exhibit 125: Accenture Plc - Key news
              • Exhibit 126: Accenture Plc - Key offerings
              • Exhibit 127: Accenture Plc - Segment focus
            • 12.4 Atos SE
              • Exhibit 128: Atos SE - Overview
              • Exhibit 129: Atos SE - Business segments
              • Exhibit 130: Atos SE - Key news
              • Exhibit 131: Atos SE - Key offerings
              • Exhibit 132: Atos SE - Segment focus
            • 12.5 Capgemini Service SAS
              • Exhibit 133: Capgemini Service SAS - Overview
              • Exhibit 134: Capgemini Service SAS - Business segments
              • Exhibit 135: Capgemini Service SAS - Key news
              • Exhibit 136: Capgemini Service SAS - Key offerings
              • Exhibit 137: Capgemini Service SAS - Segment focus
            • 12.6 Cisco Systems Inc.
              • Exhibit 138: Cisco Systems Inc. - Overview
              • Exhibit 139: Cisco Systems Inc. - Business segments
              • Exhibit 140: Cisco Systems Inc. - Key news
              • Exhibit 141: Cisco Systems Inc. - Key offerings
              • Exhibit 142: Cisco Systems Inc. - Segment focus
            • 12.7 Dell Technologies Inc.
              • Exhibit 143: Dell Technologies Inc. - Overview
              • Exhibit 144: Dell Technologies Inc. - Business segments
              • Exhibit 145: Dell Technologies Inc. - Key offerings
              • Exhibit 146: Dell Technologies Inc. - Segment focus
            • 12.8 Fujitsu Ltd.
              • Exhibit 147: Fujitsu Ltd. - Overview
              • Exhibit 148: Fujitsu Ltd. - Business segments
              • Exhibit 149: Fujitsu Ltd. - Key news
              • Exhibit 150: Fujitsu Ltd. - Key offerings
              • Exhibit 151: Fujitsu Ltd. - Segment focus
            • 12.9 Hewlett Packard Enterprise Co.
              • Exhibit 152: Hewlett Packard Enterprise Co. - Overview
              • Exhibit 153: Hewlett Packard Enterprise Co. - Business segments
              • Exhibit 154: Hewlett Packard Enterprise Co. - Key news
              • Exhibit 155: Hewlett Packard Enterprise Co. - Key offerings
              • Exhibit 156: Hewlett Packard Enterprise Co. - Segment focus
            • 12.10 Huawei Technologies Co. Ltd.
              • Exhibit 157: Huawei Technologies Co. Ltd. - Overview
              • Exhibit 158: Huawei Technologies Co. Ltd. - Business segments
              • Exhibit 159: Huawei Technologies Co. Ltd. - Key news
              • Exhibit 160: Huawei Technologies Co. Ltd. - Key offerings
              • Exhibit 161: Huawei Technologies Co. Ltd. - Segment focus
            • 12.11 Infosys Ltd.
              • Exhibit 162: Infosys Ltd. - Overview
              • Exhibit 163: Infosys Ltd. - Business segments
              • Exhibit 164: Infosys Ltd. - Key news
              • Exhibit 165: Infosys Ltd. - Key offerings
              • Exhibit 166: Infosys Ltd. - Segment focus
            • 12.12 International Business Machines Corp.
              • Exhibit 167: International Business Machines Corp. - Overview
              • Exhibit 168: International Business Machines Corp. - Business segments
              • Exhibit 169: International Business Machines Corp. - Key news
              • Exhibit 170: International Business Machines Corp. - Key offerings
              • Exhibit 171: International Business Machines Corp. - Segment focus
            • 12.13 Microsoft Corp.
              • Exhibit 172: Microsoft Corp. - Overview
              • Exhibit 173: Microsoft Corp. - Business segments
              • Exhibit 174: Microsoft Corp. - Key news
              • Exhibit 175: Microsoft Corp. - Key offerings
              • Exhibit 176: Microsoft Corp. - Segment focus
            • 12.14 NTT DATA Corp.
              • Exhibit 177: NTT DATA Corp. - Overview
              • Exhibit 178: NTT DATA Corp. - Product / Service
              • Exhibit 179: NTT DATA Corp. - Key offerings
            • 12.15 Telefonaktiebolaget LM Ericsson
              • Exhibit 180: Telefonaktiebolaget LM Ericsson - Overview
              • Exhibit 181: Telefonaktiebolaget LM Ericsson - Business segments
              • Exhibit 182: Telefonaktiebolaget LM Ericsson - Key news
              • Exhibit 183: Telefonaktiebolaget LM Ericsson - Key offerings
              • Exhibit 184: Telefonaktiebolaget LM Ericsson - Segment focus
            • 12.16 Unisys Corp.
              • Exhibit 185: Unisys Corp. - Overview
              • Exhibit 186: Unisys Corp. - Business segments
              • Exhibit 187: Unisys Corp. - Key news
              • Exhibit 188: Unisys Corp. - Key offerings
              • Exhibit 189: Unisys Corp. - Segment focus
            • 12.17 Verizon Communications Inc.
              • Exhibit 190: Verizon Communications Inc. - Overview
              • Exhibit 191: Verizon Communications Inc. - Business segments
              • Exhibit 192: Verizon Communications Inc. - Key news
              • Exhibit 193: Verizon Communications Inc. - Key offerings
              • Exhibit 194: Verizon Communications Inc. - Segment focus

            13 Appendix

            • 13.1 Scope of the report
              • 13.2 Inclusions and exclusions checklist
                • Exhibit 195: Inclusions checklist
                • Exhibit 196: Exclusions checklist
              • 13.3 Currency conversion rates for US$
                • Exhibit 197: Currency conversion rates for US$
              • 13.4 Research methodology
                • Exhibit 198: Research methodology
                • Exhibit 199: Validation techniques employed for market sizing
                • Exhibit 200: Information sources
              • 13.5 List of abbreviations
                • Exhibit 201: List of abbreviations

              Research Framework

              Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

              INFORMATION SOURCES

              Primary sources

              • Manufacturers and suppliers
              • Channel partners
              • Industry experts
              • Strategic decision makers

              Secondary sources

              • Industry journals and periodicals
              • Government data
              • Financial reports of key industry players
              • Historical data
              • Press releases

              DATA ANALYSIS

              Data Synthesis

              • Collation of data
              • Estimation of key figures
              • Analysis of derived insights

              Data Validation

              • Triangulation with data models
              • Reference against proprietary databases
              • Corroboration with industry experts

              REPORT WRITING

              Qualitative

              • Market drivers
              • Market challenges
              • Market trends
              • Five forces analysis

              Quantitative

              • Market size and forecast
              • Market segmentation
              • Geographical insights
              • Competitive landscape

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              Key Questions Answered

              • What are the key global market and the regional market share?
              • What are the revenue-generating key market segments?
              • What are the key factors driving and challenging this market’s growth?
              • Who are the key market vendors and their growth strategies?
              • What are the latest trends influencing the growth of this market?
              • What are the variables influencing the market growth in the primary regions?
              • What are the factors influencing the growth of the parent market?

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