EMEA - IT Professional Services Market by Type and End-user - Forecast and Analysis 2024-2028

Published: Oct 2023

Pages: 159

SKU: IRTNTR76606

Snapshot

EMEA - IT Professional Services Market 2024-2028

The EMEA - IT Professional Services Market size is estimated to grow at a CAGR of 8.74% between 2023 and 2028. The market size is forecast to increase by USD 167.43 billion. The growth of the market depends on several factors, including robust adoption of cloud-based solutions, growth in e-commerce and online services, and growing demand for IT professional services in the healthcare sector. IT professional services refer to a broad range of specialized services offered by professionals and IT service providers to help organizations leverage information technology (IT) effectively to achieve their business objectives. These services encompass various areas of information technology and are tailored to meet the unique needs and challenges of clients.

This EMEA IT professional services market report extensively covers market segmentation by type (project-oriented services, information technology outsourcing, IT supporting and training services, and enterprise cloud computing services) and end-user (large enterprises, small, and medium enterprises). It also includes an in-depth analysis of drivers, trends, and challenges. Furthermore, the report includes historic market data from 2018 to 2022.

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EMEA IT Professional Services Market Overview

Driver

Robust adoption of cloud-based solutions is notably driving the market growth. Companies in EMEA are increasingly migrating to the cloud, with a growing interest in hybrid and multi-cloud solutions. This trend was driven by the need for scalability, cost-efficiency, and flexibility. Cloud solutions eliminate the need for substantial upfront investments in hardware and infrastructure.

Moreover, cloud services enable IT professionals to quickly deploy applications, services, and infrastructure for their clients. This agility is crucial when clients need to respond rapidly to changing MEA (Europe, Middle East, Africa) - IT professional services market conditions. Thus, the growing adoption of cloud solutions will propel the growth of the market focus during the forecast period.

Trends

Digital transformation is an emerging trend shaping market growth. The demand for IT professional services remains strong in EMEA as businesses continue to invest in digital transformation initiatives. Companies are adopting cloud computing, big data analytics, AI, IoT, and other advanced technologies to enhance their operations and customer experiences which results in the MEA (Europe, Middle East, Africa) - IT professional services market expansion. As European businesses undertake digital transformation initiatives, there is a growing need for IT professionals with expertise in emerging technologies, such as cloud computing, artificial intelligence (AI), the Internet of Things (IoT), and big data analytics.

In addition, IT professionals are crucial for planning, executing, and managing cloud migration projects. With the expansion in digital operations, the importance of cybersecurity has surged. IT professionals who specialize in cybersecurity are essential for safeguarding data and systems in an increasingly interconnected world which creates new opportunities for the EMEA - IT professional services market. Thus, the growing digital transformation across industries will boost the growth of the market during the forecast period.

Restrain

Complex and time-consuming technology adoption is a significant challenge hindering market growth. Rapid technological advancements can create skill gaps in the workforce. IT professionals struggle to keep up with the latest developments, leading to a shortage of talent with the necessary expertise. As information technology becomes more advanced, IT services can become more complex. New technologies can introduce security-related vulnerabilities. Therefore, IT service providers need to invest in cybersecurity measures to protect their clients' data and systems, which can be costly and time-consuming. Onboarding clients to new technologies or platforms can be a complex process.

However, keeping up with technological advancements often involves substantial upfront costs for IT service providers, including investments in hardware, software, and training which can negatively impact the EMEA - IT professional services market growth. Thus, the risks associated with rapid technological changes may have a negative impact on the growth of the IT professional services market in EMEA during the forecast period.

EMEA IT Professional Services Market Segmentation By Type Segment

The market share growth by the project-oriented services segment will be significant during the forecast period. Project-oriented services are witnessing high demand across various industries due to several factors, including the need for specialized expertise, flexibility, and the desire to complete specific tasks or initiatives efficiently.

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The project-oriented services segment was the largest and was valued at USD 101.83 billion. Healthcare organizations require IT project services to implement electronic health records, telehealth solutions, and other information technology-related initiatives. The demand for project-oriented services is driven by the need for specialized skills, the desire to complete specific initiatives without hiring permanent staff, and the flexibility to scale up or down as needed. As businesses and industries evolve, the demand for project-oriented services is likely to continue to grow, which will have a positive impact on the EMEA - IT professional services market. Such factors are expected to fuel the segment which in turn drives the market growth during the forecast period.

EMEA IT Professional Services Market Segmentation By End-user Segment

Large enterprises often have a complex IT infrastructure with numerous systems, applications, and data centres. Managing and maintaining this complexity requires IT professionals with specialized skills. The increasing threat of cyberattacks has made robust cybersecurity measures a top priority for large enterprises in the MEA (Europe, Middle East, Africa) - IT professional services market. In November 2022, Wipro Limited launched a strategic cybersecurity consulting offering in Europe. IT professionals are needed to develop, implement, and maintain comprehensive cybersecurity solutions. Many large enterprises are undergoing digital transformation initiatives to stay competitive in the digital age. This includes adopting new technologies, automating processes, and enhancing customer experiences, all of which require the expertise of IT professionals, which, in turn, will boost the growth of the market in focus during the forecast period.

EMEA IT Professional Services Market Customer Landscape

The EMEA IT Professional Services Market report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies.

EMEA IT Professional Services Market Customer Landscape

Who are the Major EMEA IT Professional Services Market Companies?

Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.

Accenture Plc - The company offers IT professional services such as IT consulting, systems integration, and technology outsourcing services.

Amadeus IT Group SA - The company offers IT professional services such as Amadeus IT consulting and solutions, and data and business consulting services.

Atos SE - The company offers IT professional services such as digital transformation consulting services.

The research report also includes detailed analyses of the competitive landscape of the market and information about 20 market companies, including:

Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.

Segment Overview

The EMEA IT Professional Services Market report forecasts market growth by revenue and provides an analysis of the latest trends and growth opportunities from 2018 to 2028.

Type Outlook (USD Billion, 2018 - 2028)
- Project-oriented services
- Information technology outsourcing
- IT supporting and training services
- Enterprise cloud computing services

End-user Outlook (USD Billion, 2018 - 2028)
- Large Enterprise
- Small
- Medium Enterprise

EMEA IT Professional Services Market Scope
Report Coverage	Details
Page number	159
Base year	2023
Historic period	2018-2022
Forecast period	2024-2028
Growth momentum & CAGR	Accelerate at a CAGR of 8.74%
Market growth 2024-2028	USD 167.43 billion
Market structure	Fragmented
YoY growth 2023-2024(%)	8.26
Competitive landscape	Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks
Key companies profiled	Accenture Plc, Amadeus IT Group SA, Amazon.com Inc., Atos SE, Capgemini Service SAS, Dassault Systemes SE, Datto Holdings Corp., Deloitte Touche Tohmatsu Ltd., DXC Technology Co., Fujitsu Ltd., HCL Technologies Ltd., Hewlett Packard Enterprise Co., Hexagon AB, Infosys Ltd., International Business Machines Corp., Microsoft Corp., Oracle Corp., SAP SE, Siemens AG, and Tata Consultancy Services Ltd.
Market dynamics	Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, Market condition analysis for the forecast period.
Customization purview	If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

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What are the Key Data Covered in this EMEA IT Professional Services Market Research Report?

CAGR of the market during the forecast period
Detailed information on factors that will drive the growth of the market between 2024 and 2028
Precise estimation of the market size and its contribution to the market in focus on the parent market
Accurate predictions about upcoming trends and changes in consumer behavior
Growth of the market across EMEA
A thorough analysis of the market’s competitive landscape and detailed information about companies
Comprehensive analysis of factors that will challenge the growth of market companies

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Table of Contents

1 Executive Summary

1.1 Market overview
- Exhibit 01: Executive Summary – Chart on Market Overview
- Exhibit 02: Executive Summary – Data Table on Market Overview
- Exhibit 03: Executive Summary – Chart on Country Market Characteristics
- Exhibit 04: Executive Summary – Chart on Market by Geography
- Exhibit 05: Executive Summary – Chart on Market Segmentation by Type
- Exhibit 06: Executive Summary – Chart on Market Segmentation by End-user
- Exhibit 07: Executive Summary – Chart on Incremental Growth
- Exhibit 08: Executive Summary – Data Table on Incremental Growth
- Exhibit 09: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

2.1 Market ecosystem
- Exhibit 10: Parent market
- Exhibit 11: Market Characteristics

3 Market Sizing

3.1 Market definition
- Exhibit 12: Offerings of vendors included in the market definition

3.2 Market segment analysis
- Exhibit 13: Market segments

3.3 Market size 2023

3.4 Market outlook: Forecast for 2023-2028
- Exhibit 14: Chart on EMEA - Market size and forecast 2023-2028 ($ billion)
- Exhibit 15: Data Table on Regional - Market size and forecast 2023-2028 ($ billion)
- Exhibit 16: Chart on EMEA: Year-over-year growth 2023-2028 (%)
- Exhibit 17: Data Table on Regional - Market size and forecast 2023-2028 ($ billion)

4 Historic Market Size

4.1 IT professional services market in EMEA 2018 - 2022
- Exhibit 18: Historic Market Size – Data Table on it professional services market in EMEA 2018 - 2022 ($ billion)

4.2 Type Segment Analysis 2018 - 2022
- Exhibit 19: Historic Market Size – Type Segment 2018 - 2022 ($ billion)

4.3 End-user Segment Analysis 2018 - 2022
- Exhibit 20: Historic Market Size – End-user Segment 2018 - 2022 ($ billion)

4.4 Geography Segment Analysis 2018 - 2022
- Exhibit 21: Historic Market Size – Geography Segment 2018 - 2022 ($ billion)

5 Five Forces Analysis

5.1 Five forces summary
- Exhibit 22: Five forces analysis - Comparison between 2023 and 2028

5.2 Bargaining power of buyers
- Exhibit 23: Chart on Bargaining power of buyers – Impact of key factors 2023 and 2028

5.3 Bargaining power of suppliers
- Exhibit 24: Bargaining power of suppliers – Impact of key factors in 2023 and 2028

5.4 Threat of new entrants
- Exhibit 25: Threat of new entrants – Impact of key factors in 2023 and 2028

5.5 Threat of substitutes
- Exhibit 26: Threat of substitutes – Impact of key factors in 2023 and 2028

5.6 Threat of rivalry
- Exhibit 27: Threat of rivalry – Impact of key factors in 2023 and 2028

5.7 Market condition
- Exhibit 28: Chart on Market condition - Five forces 2023 and 2028

6 Market Segmentation by Type

6.1 Market segments
- Exhibit 29: Chart on Type - Market share 2023-2028 (%)
- Exhibit 30: Data Table on Type - Market share 2023-2028 (%)

6.2 Comparison by Type
- Exhibit 31: Chart on Comparison by Type
- Exhibit 32: Data Table on Comparison by Type

6.3 Project-oriented services - Market size and forecast 2023-2028
- Exhibit 33: Chart on Project-oriented services - Market size and forecast 2023-2028 ($ billion)
- Exhibit 34: Data Table on Project-oriented services - Market size and forecast 2023-2028 ($ billion)
- Exhibit 35: Chart on Project-oriented services - Year-over-year growth 2023-2028 (%)
- Exhibit 36: Data Table on Project-oriented services - Year-over-year growth 2023-2028 (%)

6.4 Information technology outsourcing - Market size and forecast 2023-2028
- Exhibit 37: Chart on Information technology outsourcing - Market size and forecast 2023-2028 ($ billion)
- Exhibit 38: Data Table on Information technology outsourcing - Market size and forecast 2023-2028 ($ billion)
- Exhibit 39: Chart on Information technology outsourcing - Year-over-year growth 2023-2028 (%)
- Exhibit 40: Data Table on Information technology outsourcing - Year-over-year growth 2023-2028 (%)

6.5 IT supporting and training services - Market size and forecast 2023-2028
- Exhibit 41: Chart on IT supporting and training services - Market size and forecast 2023-2028 ($ billion)
- Exhibit 42: Data Table on IT supporting and training services - Market size and forecast 2023-2028 ($ billion)
- Exhibit 43: Chart on IT supporting and training services - Year-over-year growth 2023-2028 (%)
- Exhibit 44: Data Table on IT supporting and training services - Year-over-year growth 2023-2028 (%)

6.6 Enterprise cloud computing services - Market size and forecast 2023-2028
- Exhibit 45: Chart on Enterprise cloud computing services - Market size and forecast 2023-2028 ($ billion)
- Exhibit 46: Data Table on Enterprise cloud computing services - Market size and forecast 2023-2028 ($ billion)
- Exhibit 47: Chart on Enterprise cloud computing services - Year-over-year growth 2023-2028 (%)
- Exhibit 48: Data Table on Enterprise cloud computing services - Year-over-year growth 2023-2028 (%)

6.7 Market opportunity by Type
- Exhibit 49: Market opportunity by Type ($ billion)
- Exhibit 50: Data Table on Market opportunity by Type ($ billion)

7 Market Segmentation by End-user

7.1 Market segments
- Exhibit 51: Chart on End-user - Market share 2023-2028 (%)
- Exhibit 52: Data Table on End-user - Market share 2023-2028 (%)

7.2 Comparison by End-user
- Exhibit 53: Chart on Comparison by End-user
- Exhibit 54: Data Table on Comparison by End-user

7.3 Large enterprises - Market size and forecast 2023-2028
- Exhibit 55: Chart on Large enterprises - Market size and forecast 2023-2028 ($ billion)
- Exhibit 56: Data Table on Large enterprises - Market size and forecast 2023-2028 ($ billion)
- Exhibit 57: Chart on Large enterprises - Year-over-year growth 2023-2028 (%)
- Exhibit 58: Data Table on Large enterprises - Year-over-year growth 2023-2028 (%)

7.4 Small and medium enterprises - Market size and forecast 2023-2028
- Exhibit 59: Chart on Small and medium enterprises - Market size and forecast 2023-2028 ($ billion)
- Exhibit 60: Data Table on Small and medium enterprises - Market size and forecast 2023-2028 ($ billion)
- Exhibit 61: Chart on Small and medium enterprises - Year-over-year growth 2023-2028 (%)
- Exhibit 62: Data Table on Small and medium enterprises - Year-over-year growth 2023-2028 (%)

7.5 Market opportunity by End-user
- Exhibit 63: Market opportunity by End-user ($ billion)
- Exhibit 64: Data Table on Market opportunity by End-user ($ billion)

8 Customer Landscape

8.1 Customer landscape overview
- Exhibit 65: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

9 Geographic Landscape

9.1 Geographic segmentation
- Exhibit 66: Chart on Market share by geography - 2023-2028 (%)
- Exhibit 67: Data Table on Market share by geography - 2023-2028 (%)

9.2 Geographic comparison
- Exhibit 68: Chart on Geographic comparison
- Exhibit 69: Data Table on Geographic comparison

9.3 Europe - Market size and forecast 2023-2028
- Exhibit 70: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
- Exhibit 71: Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
- Exhibit 72: Chart on Europe - Year-over-year growth 2023-2028 (%)
- Exhibit 73: Data Table on Europe - Year-over-year growth 2023-2028 (%)

9.4 Middle-East - Market size and forecast 2023-2028
- Exhibit 74: Chart on Middle-East - Market size and forecast 2023-2028 ($ billion)
- Exhibit 75: Data Table on Middle-East - Market size and forecast 2023-2028 ($ billion)
- Exhibit 76: Chart on Middle-East - Year-over-year growth 2023-2028 (%)
- Exhibit 77: Data Table on Middle-East - Year-over-year growth 2023-2028 (%)

9.5 Africa - Market size and forecast 2023-2028
- Exhibit 78: Chart on Africa - Market size and forecast 2023-2028 ($ billion)
- Exhibit 79: Data Table on Africa - Market size and forecast 2023-2028 ($ billion)
- Exhibit 80: Chart on Africa - Year-over-year growth 2023-2028 (%)
- Exhibit 81: Data Table on Africa - Year-over-year growth 2023-2028 (%)

9.6 Market opportunity by geography
- Exhibit 82: Market opportunity by geography ($ billion)
- Exhibit 83: Data Table on Market opportunity by geography ($ billion)

10 Drivers, Challenges, and Trends

10.1 Market drivers

10.2 Market challenges

10.3 Impact of drivers and challenges
- Exhibit 84: Impact of drivers and challenges in 2023 and 2028

10.4 Market trends

11 Vendor Landscape

11.1 Overview

11.2 Vendor landscape
- Exhibit 85: Overview on Criticality of inputs and Factors of differentiation

11.3 Landscape disruption
- Exhibit 86: Overview on factors of disruption

11.4 Industry risks
- Exhibit 87: Impact of key risks on business

12 Vendor Analysis

12.1 Vendors covered
- Exhibit 88: Vendors covered

12.2 Market positioning of vendors
- Exhibit 89: Matrix on vendor position and classification

12.3 Accenture Plc
- Exhibit 90: Accenture Plc - Overview
- Exhibit 91: Accenture Plc - Business segments
- Exhibit 92: Accenture Plc - Key news
- Exhibit 93: Accenture Plc - Key offerings
- Exhibit 94: Accenture Plc - Segment focus

12.4 Amadeus IT Group SA
- Exhibit 95: Amadeus IT Group SA - Overview
- Exhibit 96: Amadeus IT Group SA - Business segments
- Exhibit 97: Amadeus IT Group SA - Key news
- Exhibit 98: Amadeus IT Group SA - Key offerings
- Exhibit 99: Amadeus IT Group SA - Segment focus

12.5 Atos SE
- Exhibit 100: Atos SE - Overview
- Exhibit 101: Atos SE - Business segments
- Exhibit 102: Atos SE - Key news
- Exhibit 103: Atos SE - Key offerings
- Exhibit 104: Atos SE - Segment focus

12.6 Capgemini Service SAS
- Exhibit 105: Capgemini Service SAS - Overview
- Exhibit 106: Capgemini Service SAS - Business segments
- Exhibit 107: Capgemini Service SAS - Key news
- Exhibit 108: Capgemini Service SAS - Key offerings
- Exhibit 109: Capgemini Service SAS - Segment focus

12.7 Dassault Systemes SE
- Exhibit 110: Dassault Systemes SE - Overview
- Exhibit 111: Dassault Systemes SE - Product / Service
- Exhibit 112: Dassault Systemes SE - Key news
- Exhibit 113: Dassault Systemes SE - Key offerings

12.8 Datto Holdings Corp.
- Exhibit 114: Datto Holdings Corp. - Overview
- Exhibit 115: Datto Holdings Corp. - Product / Service
- Exhibit 116: Datto Holdings Corp. - Key offerings

12.9 Fujitsu Ltd.
- Exhibit 117: Fujitsu Ltd. - Overview
- Exhibit 118: Fujitsu Ltd. - Business segments
- Exhibit 119: Fujitsu Ltd. - Key news
- Exhibit 120: Fujitsu Ltd. - Key offerings
- Exhibit 121: Fujitsu Ltd. - Segment focus

12.10 HCL Technologies Ltd.
- Exhibit 122: HCL Technologies Ltd. - Overview
- Exhibit 123: HCL Technologies Ltd. - Business segments
- Exhibit 124: HCL Technologies Ltd. - Key news
- Exhibit 125: HCL Technologies Ltd. - Key offerings
- Exhibit 126: HCL Technologies Ltd. - Segment focus

12.11 Hewlett Packard Enterprise Co.
- Exhibit 127: Hewlett Packard Enterprise Co. - Overview
- Exhibit 128: Hewlett Packard Enterprise Co. - Business segments
- Exhibit 129: Hewlett Packard Enterprise Co. - Key news
- Exhibit 130: Hewlett Packard Enterprise Co. - Key offerings
- Exhibit 131: Hewlett Packard Enterprise Co. - Segment focus

12.12 Hexagon AB
- Exhibit 132: Hexagon AB - Overview
- Exhibit 133: Hexagon AB - Business segments
- Exhibit 134: Hexagon AB - Key news
- Exhibit 135: Hexagon AB - Key offerings
- Exhibit 136: Hexagon AB - Segment focus

12.13 Infosys Ltd.
- Exhibit 137: Infosys Ltd. - Overview
- Exhibit 138: Infosys Ltd. - Business segments
- Exhibit 139: Infosys Ltd. - Key news
- Exhibit 140: Infosys Ltd. - Key offerings
- Exhibit 141: Infosys Ltd. - Segment focus

12.14 International Business Machines Corp.
- Exhibit 142: International Business Machines Corp. - Overview
- Exhibit 143: International Business Machines Corp. - Business segments
- Exhibit 144: International Business Machines Corp. - Key news
- Exhibit 145: International Business Machines Corp. - Key offerings
- Exhibit 146: International Business Machines Corp. - Segment focus

12.15 Microsoft Corp.
- Exhibit 147: Microsoft Corp. - Overview
- Exhibit 148: Microsoft Corp. - Business segments
- Exhibit 149: Microsoft Corp. - Key news
- Exhibit 150: Microsoft Corp. - Key offerings
- Exhibit 151: Microsoft Corp. - Segment focus

12.16 Oracle Corp.
- Exhibit 152: Oracle Corp. - Overview
- Exhibit 153: Oracle Corp. - Business segments
- Exhibit 154: Oracle Corp. - Key news
- Exhibit 155: Oracle Corp. - Key offerings
- Exhibit 156: Oracle Corp. - Segment focus

12.17 Tata Consultancy Services Ltd.
- Exhibit 157: Tata Consultancy Services Ltd. - Overview
- Exhibit 158: Tata Consultancy Services Ltd. - Business segments
- Exhibit 159: Tata Consultancy Services Ltd. - Key news
- Exhibit 160: Tata Consultancy Services Ltd. - Key offerings
- Exhibit 161: Tata Consultancy Services Ltd. - Segment focus

13 Appendix

13.1 Scope of the report

13.2 Inclusions and exclusions checklist
- Exhibit 162: Inclusions checklist
- Exhibit 163: Exclusions checklist

13.3 Currency conversion rates for US$
- Exhibit 164: Currency conversion rates for US$

13.4 Research methodology
- Exhibit 165: Research methodology
- Exhibit 166: Validation techniques employed for market sizing
- Exhibit 167: Information sources

13.5 List of abbreviations
- Exhibit 168: List of abbreviations

Methodology

Research Framework

Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

INFORMATION SOURCES

Primary sources

Manufacturers and suppliers
Channel partners
Industry experts
Strategic decision makers

Secondary sources

Industry journals and periodicals
Government data
Financial reports of key industry players
Historical data
Press releases

DATA ANALYSIS

Data Synthesis

Collation of data
Estimation of key figures
Analysis of derived insights

Data Validation

Triangulation with data models
Reference against proprietary databases
Corroboration with industry experts

REPORT WRITING

Qualitative

Market drivers
Market challenges
Market trends
Five forces analysis

Quantitative

Market size and forecast
Market segmentation
Geographical insights
Competitive landscape

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Key Questions Answered

What are the key global market and the regional market share?
What are the revenue-generating key market segments?
What are the key factors driving and challenging this market’s growth?
Who are the key market vendors and their growth strategies?
What are the latest trends influencing the growth of this market?
What are the variables influencing the market growth in the primary regions?
What are the factors influencing the growth of the parent market?

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