Finance Accounting Business Process Outsourcing Market Analysis North America,Europe,APAC,South America,Middle East and Africa - US,Canada,China,UK,Germany - Size and Forecast 2024-2028

Published: Dec 2023 Pages: 171 SKU: IRTNTR77167

Finance Accounting Business Process Outsourcing Market Forecast 2024-2028 

The Global Finance Accounting Business Process Outsourcing Market size is forecast to increase by USD 27.30 billion, at a compound annual growth rate (CAGR) of 7.85% between 2023 and 2028. The growth rate of the market depends on several factors, including the increasing focus on reducing operational costs, the surge in the number of finance accounting BPOs, and the increased need to improve the agility of accounting. 

What will be the Size of the Market During the Forecast Period?

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Market Overview

Key Driver

One of the key factors driving the market is the increasing focus on reducing operational costs. Operational costs mainly comprise the cost involved in manufacturing goods and services, maintenance, and administration on a regular basis. In addition, finance accounting business process outsourcing helps minimize operating costs and enhances business efficiency.

Moreover, finance accounting involves service aid for different business processes such as loan claims, accounting, payroll, and financing. Thus, organizations have started outsourcing their finance and accounting business processes and operations. In addition, organizations need finance accounting business process outsourcing to increase market share, expand their customer base, and improve customer relationships. Hence, such factors are driving the market during the forecast period.

Significant Trends

A key factor shaping the market is the rising number of acquisitions and partnerships by market players. Competition between the existing companies in the global market is increasing. Thus, the companies are opting for strategic partnerships and acquisitions with various providers of services and platforms. In addition, through acquisitions and strategic partnerships, companies have strengthened their technological competence, process portfolio, and geographical reach.

Moreover, collaborations enable companies to explore new opportunities for their products and services and generate revenue through a large customer base. For example, in September 2020, Accenture Plc collaborated with Oracle Corp. to transform Nickel Banks finance functions. In addition, Accenture Plc helped Nickel to deploy a centralized accounting processes system in order to provide broad functional coverage and integrate core banking, payroll, and other applications of Nickel. Therefore, these market growth and trends continue to impact the market positively. Hence, such market trends are driving the market during the forecast period.

Major Restraints

The inability to offer proven finance accounting services is one of the key challenges hindering market. Finance accounting business process outsourcing players that have never dealt with unique aspects of finance and accounting functions might unknowingly include errors in the system, which will lead to administrative problems. In addition, companies must be capable enough to precisely access and understand the risks of engaging in a long-term contract.

Moreover, instead of focusing on revenue and profitability, companies need to establish a long-term strategy that focuses on offering additional features across the same infrastructure. Therefore, failing to meet such expectations can tarnish a firm's reputation. Furthermore, players offer all-inclusive packages to entice businesses which increases the overall cost of outsourcing. Hence, such factors are hindering the market during the forecast period.

Market Segmentation By End-user

The large enterprises segment is estimated to witness significant growth during the forecast period. The large enterprise segment is the most important end-user of business accounting software in the global market. In addition, large enterprises have many operations, a large number of resources, and a complex set of financial management requirements. Therefore, they need finance accounting business process outsourcing that is able to manage large transactions, provide comprehensive financial reports, and offer sophisticated financial analysis and forecasting capabilities. 

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The large enterprises segment was the largest segment and was valued at USD 29.88 billion in 2018. Moreover, one of the main reasons why large enterprises automate financial processes and minimize manual mistakes. In addition, these large enterprises handle hundreds of transactions every day, such as sales, procurement, and payroll. Furthermore, finance accounting business process outsourcing helps assist these large enterprises in accounting and payroll, among other services in finance. Hence, such factors are fuelling the growth of this segment which in turn drives the market during the forecast period.

Market Segmentation By Application

The growing focus on operational efficiency in the BFSI segment will increase the market. Several companies in the BFSI industry are transforming operations with the help of AI. In addition, AI plays a major role in optimizing costs while improving operations and performing critical functions such as fraud prevention and regulatory compliance. Moreover, technologies such as robotic process automation and machine learning (ML) are helping banks replace labor-intensive, manual workflows with highly reliable, cost-efficient, and fast robotic operations. Furthermore, several market players are partnering with business process outsourcing to be able to provide cloud services for digital transformations and enhance operational efficiencies. Hence, such factors are fuelling the growth of this segment which in turn drives the market growth during the forecast period.

Regional Overview

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North America is estimated to contribute 31% to the growth of the global market during the forecast period. Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period. As per the Market forecasting, North America is an early adopter of advanced technologies, the region has been a lucrative market. In addition, the strong presence and penetration of top companies fuel the market growth in North America. Moreover, according to the market forecast, the adoption of finance accounting business process outsourcing in North America is comparatively high in small and medium enterprises (SMEs) compared with large enterprises. Furthermore, banking, financial services, insurance (BFSI), health care, manufacturing, travel, and logistics, among other sectors are the major adopters in the market. Hence, such factors are driving the market in North America during the forecast period.

Key Customer Landscape

The market forecasts include the adoption lifecycle of the market research and growth, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their market growth and forecasting as well as market trends and analysis strategies.

Customer Landscape

Who are the Major Finance Accounting Business Process Outsourcing Market Companies?

Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.

Accenture Plc: The company offers finance and accounting process outsourcing services which helps organisation to increase operational efficieny and improve liquidity management.

The market growth and forecasting report also includes detailed analyses of the competitive landscape of the market and information about 20 market companies, including:

  • Alight Solutions LLC
  • Amdocs Ltd.
  • Anderson Business Solutions Pvt. Ltd.
  • Cognizant Technology Solutions Corp.
  • Deloitte Touche Tohmatsu Ltd.
  • ExlService Holdings Inc.
  • Genpact Ltd.
  • HCL Technologies Ltd.
  • Infosys Ltd.
  • International Business Machines Corp.
  • NTT DATA Corp.
  • Oracle Corp.
  • Tata Consultancy Services Ltd.
  • Tech Mahindra Ltd.
  • Wipro Ltd.
  • WNS Holdings Ltd.
  • Datamatics Global Services Ltd.

The market analysis and report include the qualitative and quantitative analysis of companies that have been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.

Market Analyst Overview

The global finance and accounting business process outsourcing (BPO) market continues to witness significant growth, driven by the expansion of the BPO industry and the increasing demand for operational efficiencies. Emerging economies are becoming key players, leveraging their operational capabilities to attract service providers and secure contractual agreements with buyers from developed nations. This shift towards developing nations is reshaping business operations, leading to standardized processes and reduced fixed operational expenses.

Services ranging from record to report, insurance claim processing, to account and booking services are outsourced, with a rising trend towards Knowledge Process Outsourcing (KPO) for strategic level functions like consulting, market intelligence, and legal services. Cloud computing, business analytics, and process automation technologies are revolutionizing BPO service delivery, enhancing operational efficiencies, especially in CRM services and customer interactions. Non-core back-office and front-office functions including call center operations, IT services, and recruitment are increasingly outsourced to third-party providers, leveraging information and communication technology (ICT) innovations. The market landscape is witnessing a transformation with fragmented production processes being streamlined for optimal performance.

Segment Overview

The market research report forecasts market growth analysis by revenue at global, regional & country levels and provides an analysis of the latest trends and growth opportunities from 2018 to 2028.

  • End-user Outlook
    • Large enterprises
    • SMEs
  • Application Outlook
    • BFSI
    • IT and telecommunications
    • Manufacturing
    • Healthcare
    • Others
  • Geography Outlook
    • North America
      • The U.S.
      • Canada
    • Europe
      • The U.K.
      • Germany
      • France
      • Rest of Europe
    • APAC
      • China
      • India
    • South America
      • Chile
      • Argentina
      • Brazil
    • Middle East & Africa
      • Saudi Arabia
      • South Africa
      • Rest of the Middle East & Africa

Finance Accounting Business Process Outsourcing Market Scope

Report Coverage

Details

Page number

171

Base year

2023

Historic period

2018-2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 7.85%

Market Growth 2024-2028

USD 27.30 billion

Market structure

Fragmented

YoY growth 2023-2024(%)

7.45

Regional analysis

North America, Europe, APAC, South America, and Middle East and Africa

Performing market contribution

North America at 31%

Key countries

US, Canada, China, UK, and Germany

Competitive landscape

Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks

Key companies profiled

Accenture Plc, Alight Solutions LLC, Amdocs Ltd., Anderson Business Solutions Pvt. Ltd., Capgemini Service SAS, Cognizant Technology Solutions Corp., Concentrix Corp., Deloitte Touche Tohmatsu Ltd., ExlService Holdings Inc., Genpact Ltd., HCL Technologies Ltd., Infosys Ltd., International Business Machines Corp., NTT DATA Corp., Oracle Corp., Tata Consultancy Services Ltd., Tech Mahindra Ltd., Wipro Ltd., WNS Holdings Ltd., and Datamatics Global Services Ltd.

Market dynamics

Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, and Market condition analysis for the forecast period.

Customization purview

If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

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What are the Key Data Covered in this Market Research Report?

  • CAGR of the market during the forecast period
  • Detailed information on factors that will drive the growth of the market  between 2023 and 2028
  • Precise estimation of the market size and its contribution to the market in focus on the parent market
  • Accurate predictions about upcoming trends and changes in consumer behavior
  • Growth of the market across North America, Europe, APAC, South America, and Middle East and Africa
  • A thorough analysis of the market’s competitive landscape and detailed information about companies in market report.
  • Comprehensive analysis of factors that will challenge the growth of market companies 

We can help! Our analysts can customize this market research report to meet your requirements. 

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1 Executive Summary

  • 1.1 Market overview
    • Exhibit 01: Executive Summary – Chart on Market Overview
    • Exhibit 02: Executive Summary – Data Table on Market Overview
    • Exhibit 03: Executive Summary – Chart on Global Market Characteristics
    • Exhibit 04: Executive Summary – Chart on Market by Geography
    • Exhibit 05: Executive Summary – Chart on Market Segmentation by End-user
    • Exhibit 06: Executive Summary – Chart on Market Segmentation by Application
    • Exhibit 07: Executive Summary – Chart on Incremental Growth
    • Exhibit 08: Executive Summary – Data Table on Incremental Growth
    • Exhibit 09: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem
    • Exhibit 10: Parent market
    • Exhibit 11: Market Characteristics

3 Market Sizing

  • 3.1 Market definition
    • Exhibit 12: Offerings of vendors included in the market definition
  • 3.2 Market segment analysis
    • Exhibit 13: Market segments
  • 3.3 Market size 2023
    • 3.4 Market outlook: Forecast for 2023-2028
      • Exhibit 14: Chart on Global - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 15: Data Table on Global - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 16: Chart on Global Market: Year-over-year growth 2023-2028 (%)
      • Exhibit 17: Data Table on Global Market: Year-over-year growth 2023-2028 (%)

    4 Historic Market Size

    • 4.1 Global finance accounting business process outsourcing market 2018 - 2022
      • Exhibit 18: Historic Market Size – Data Table on global finance accounting business process outsourcing market 2018 - 2022 ($ billion)
    • 4.2 End-user Segment Analysis 2018 - 2022
      • Exhibit 19: Historic Market Size – End-user Segment 2018 - 2022 ($ billion)
    • 4.3 Application Segment Analysis 2018 - 2022
      • Exhibit 20: Historic Market Size – Application Segment 2018 - 2022 ($ billion)
    • 4.4 Geography Segment Analysis 2018 - 2022
      • Exhibit 21: Historic Market Size – Geography Segment 2018 - 2022 ($ billion)
    • 4.5 Country Segment Analysis 2018 - 2022
      • Exhibit 22: Historic Market Size – Country Segment 2018 - 2022 ($ billion)

    5 Five Forces Analysis

    • 5.1 Five forces summary
      • Exhibit 23: Five forces analysis - Comparison between 2023 and 2028
    • 5.2 Bargaining power of buyers
      • Exhibit 24: Chart on Bargaining power of buyers – Impact of key factors 2023 and 2028
    • 5.3 Bargaining power of suppliers
      • Exhibit 25: Bargaining power of suppliers – Impact of key factors in 2023 and 2028
    • 5.4 Threat of new entrants
      • Exhibit 26: Threat of new entrants – Impact of key factors in 2023 and 2028
    • 5.5 Threat of substitutes
      • Exhibit 27: Threat of substitutes – Impact of key factors in 2023 and 2028
    • 5.6 Threat of rivalry
      • Exhibit 28: Threat of rivalry – Impact of key factors in 2023 and 2028
    • 5.7 Market condition
      • Exhibit 29: Chart on Market condition - Five forces 2023 and 2028

    6 Market Segmentation by End-user

    • 6.1 Market segments
      • Exhibit 30: Chart on End-user - Market share 2023-2028 (%)
      • Exhibit 31: Data Table on End-user - Market share 2023-2028 (%)
    • 6.2 Comparison by End-user
      • Exhibit 32: Chart on Comparison by End-user
      • Exhibit 33: Data Table on Comparison by End-user
    • 6.3 Large enterprises - Market size and forecast 2023-2028
      • Exhibit 34: Chart on Large enterprises - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 35: Data Table on Large enterprises - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 36: Chart on Large enterprises - Year-over-year growth 2023-2028 (%)
      • Exhibit 37: Data Table on Large enterprises - Year-over-year growth 2023-2028 (%)
    • 6.4 SMEs - Market size and forecast 2023-2028
      • Exhibit 38: Chart on SMEs - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 39: Data Table on SMEs - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 40: Chart on SMEs - Year-over-year growth 2023-2028 (%)
      • Exhibit 41: Data Table on SMEs - Year-over-year growth 2023-2028 (%)
    • 6.5 Market opportunity by End-user
      • Exhibit 42: Market opportunity by End-user ($ billion)
      • Exhibit 43: Data Table on Market opportunity by End-user ($ billion)

    7 Market Segmentation by Application

    • 7.1 Market segments
      • Exhibit 44: Chart on Application - Market share 2023-2028 (%)
      • Exhibit 45: Data Table on Application - Market share 2023-2028 (%)
    • 7.2 Comparison by Application
      • Exhibit 46: Chart on Comparison by Application
      • Exhibit 47: Data Table on Comparison by Application
    • 7.3 BFSI - Market size and forecast 2023-2028
      • Exhibit 48: Chart on BFSI - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 49: Data Table on BFSI - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 50: Chart on BFSI - Year-over-year growth 2023-2028 (%)
      • Exhibit 51: Data Table on BFSI - Year-over-year growth 2023-2028 (%)
    • 7.4 IT and telecommunications - Market size and forecast 2023-2028
      • Exhibit 52: Chart on IT and telecommunications - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 53: Data Table on IT and telecommunications - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 54: Chart on IT and telecommunications - Year-over-year growth 2023-2028 (%)
      • Exhibit 55: Data Table on IT and telecommunications - Year-over-year growth 2023-2028 (%)
    • 7.5 Manufacturing - Market size and forecast 2023-2028
      • Exhibit 56: Chart on Manufacturing - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 57: Data Table on Manufacturing - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 58: Chart on Manufacturing - Year-over-year growth 2023-2028 (%)
      • Exhibit 59: Data Table on Manufacturing - Year-over-year growth 2023-2028 (%)
    • 7.6 Healthcare - Market size and forecast 2023-2028
      • Exhibit 60: Chart on Healthcare - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 61: Data Table on Healthcare - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 62: Chart on Healthcare - Year-over-year growth 2023-2028 (%)
      • Exhibit 63: Data Table on Healthcare - Year-over-year growth 2023-2028 (%)
    • 7.7 Others - Market size and forecast 2023-2028
      • Exhibit 64: Chart on Others - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 65: Data Table on Others - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 66: Chart on Others - Year-over-year growth 2023-2028 (%)
      • Exhibit 67: Data Table on Others - Year-over-year growth 2023-2028 (%)
    • 7.8 Market opportunity by Application
      • Exhibit 68: Market opportunity by Application ($ billion)
      • Exhibit 69: Data Table on Market opportunity by Application ($ billion)

    8 Customer Landscape

    • 8.1 Customer landscape overview
      • Exhibit 70: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

    9 Geographic Landscape

    • 9.1 Geographic segmentation
      • Exhibit 71: Chart on Market share by geography 2023-2028 (%)
      • Exhibit 72: Data Table on Market share by geography 2023-2028 (%)
    • 9.2 Geographic comparison
      • Exhibit 73: Chart on Geographic comparison
      • Exhibit 74: Data Table on Geographic comparison
    • 9.3 North America - Market size and forecast 2023-2028
      • Exhibit 75: Chart on North America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 76: Data Table on North America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 77: Chart on North America - Year-over-year growth 2023-2028 (%)
      • Exhibit 78: Data Table on North America - Year-over-year growth 2023-2028 (%)
    • 9.4 Europe - Market size and forecast 2023-2028
      • Exhibit 79: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 80: Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 81: Chart on Europe - Year-over-year growth 2023-2028 (%)
      • Exhibit 82: Data Table on Europe - Year-over-year growth 2023-2028 (%)
    • 9.5 APAC - Market size and forecast 2023-2028
      • Exhibit 83: Chart on APAC - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 84: Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 85: Chart on APAC - Year-over-year growth 2023-2028 (%)
      • Exhibit 86: Data Table on APAC - Year-over-year growth 2023-2028 (%)
    • 9.6 South America - Market size and forecast 2023-2028
      • Exhibit 87: Chart on South America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 88: Data Table on South America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 89: Chart on South America - Year-over-year growth 2023-2028 (%)
      • Exhibit 90: Data Table on South America - Year-over-year growth 2023-2028 (%)
    • 9.7 Middle East and Africa - Market size and forecast 2023-2028
      • Exhibit 91: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 92: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 93: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
      • Exhibit 94: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
    • 9.8 US - Market size and forecast 2023-2028
      • Exhibit 95: Chart on US - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 96: Data Table on US - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 97: Chart on US - Year-over-year growth 2023-2028 (%)
      • Exhibit 98: Data Table on US - Year-over-year growth 2023-2028 (%)
    • 9.9 UK - Market size and forecast 2023-2028
      • Exhibit 99: Chart on UK - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 100: Data Table on UK - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 101: Chart on UK - Year-over-year growth 2023-2028 (%)
      • Exhibit 102: Data Table on UK - Year-over-year growth 2023-2028 (%)
    • 9.10 China - Market size and forecast 2023-2028
      • Exhibit 103: Chart on China - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 104: Data Table on China - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 105: Chart on China - Year-over-year growth 2023-2028 (%)
      • Exhibit 106: Data Table on China - Year-over-year growth 2023-2028 (%)
    • 9.11 Canada - Market size and forecast 2023-2028
      • Exhibit 107: Chart on Canada - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 108: Data Table on Canada - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 109: Chart on Canada - Year-over-year growth 2023-2028 (%)
      • Exhibit 110: Data Table on Canada - Year-over-year growth 2023-2028 (%)
    • 9.12 Germany - Market size and forecast 2023-2028
      • Exhibit 111: Chart on Germany - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 112: Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 113: Chart on Germany - Year-over-year growth 2023-2028 (%)
      • Exhibit 114: Data Table on Germany - Year-over-year growth 2023-2028 (%)
    • 9.13 Market opportunity by geography
      • Exhibit 115: Market opportunity by geography ($ billion)
      • Exhibit 116: Data Tables on Market opportunity by geography ($ billion)

    10 Drivers, Challenges, and Trends

    • 10.1 Market drivers
      • 10.2 Market challenges
        • 10.3 Impact of drivers and challenges
          • Exhibit 117: Impact of drivers and challenges in 2023 and 2028
        • 10.4 Market trends

          11 Vendor Landscape

          • 11.1 Overview
            • 11.2 Vendor landscape
              • Exhibit 118: Overview on Criticality of inputs and Factors of differentiation
            • 11.3 Landscape disruption
              • Exhibit 119: Overview on factors of disruption
            • 11.4 Industry risks
              • Exhibit 120: Impact of key risks on business

            12 Vendor Analysis

            • 12.1 Vendors covered
              • Exhibit 121: Vendors covered
            • 12.2 Market positioning of vendors
              • Exhibit 122: Matrix on vendor position and classification
            • 12.3 Accenture Plc
              • Exhibit 123: Accenture Plc - Overview
              • Exhibit 124: Accenture Plc - Business segments
              • Exhibit 125: Accenture Plc - Key news
              • Exhibit 126: Accenture Plc - Key offerings
              • Exhibit 127: Accenture Plc - Segment focus
            • 12.4 Capgemini Service SAS
              • Exhibit 128: Capgemini Service SAS - Overview
              • Exhibit 129: Capgemini Service SAS - Business segments
              • Exhibit 130: Capgemini Service SAS - Key news
              • Exhibit 131: Capgemini Service SAS - Key offerings
              • Exhibit 132: Capgemini Service SAS - Segment focus
            • 12.5 Concentrix Corp.
              • Exhibit 133: Concentrix Corp. - Overview
              • Exhibit 134: Concentrix Corp. - Product / Service
              • Exhibit 135: Concentrix Corp. - Key offerings
            • 12.6 Deloitte Touche Tohmatsu Ltd.
              • Exhibit 136: Deloitte Touche Tohmatsu Ltd. - Overview
              • Exhibit 137: Deloitte Touche Tohmatsu Ltd. - Business segments
              • Exhibit 138: Deloitte Touche Tohmatsu Ltd. - Key offerings
              • Exhibit 139: Deloitte Touche Tohmatsu Ltd. - Segment focus
            • 12.7 ExlService Holdings Inc.
              • Exhibit 140: ExlService Holdings Inc. - Overview
              • Exhibit 141: ExlService Holdings Inc. - Business segments
              • Exhibit 142: ExlService Holdings Inc. - Key news
              • Exhibit 143: ExlService Holdings Inc. - Key offerings
              • Exhibit 144: ExlService Holdings Inc. - Segment focus
            • 12.8 Genpact Ltd.
              • Exhibit 145: Genpact Ltd. - Overview
              • Exhibit 146: Genpact Ltd. - Business segments
              • Exhibit 147: Genpact Ltd. - Key news
              • Exhibit 148: Genpact Ltd. - Key offerings
              • Exhibit 149: Genpact Ltd. - Segment focus
            • 12.9 HCL Technologies Ltd.
              • Exhibit 150: HCL Technologies Ltd. - Overview
              • Exhibit 151: HCL Technologies Ltd. - Business segments
              • Exhibit 152: HCL Technologies Ltd. - Key news
              • Exhibit 153: HCL Technologies Ltd. - Key offerings
              • Exhibit 154: HCL Technologies Ltd. - Segment focus
            • 12.10 Infosys Ltd.
              • Exhibit 155: Infosys Ltd. - Overview
              • Exhibit 156: Infosys Ltd. - Business segments
              • Exhibit 157: Infosys Ltd. - Key news
              • Exhibit 158: Infosys Ltd. - Key offerings
              • Exhibit 159: Infosys Ltd. - Segment focus
            • 12.11 International Business Machines Corp.
              • Exhibit 160: International Business Machines Corp. - Overview
              • Exhibit 161: International Business Machines Corp. - Business segments
              • Exhibit 162: International Business Machines Corp. - Key news
              • Exhibit 163: International Business Machines Corp. - Key offerings
              • Exhibit 164: International Business Machines Corp. - Segment focus
            • 12.12 NTT DATA Corp.
              • Exhibit 165: NTT DATA Corp. - Overview
              • Exhibit 166: NTT DATA Corp. - Product / Service
              • Exhibit 167: NTT DATA Corp. - Key offerings
            • 12.13 Oracle Corp.
              • Exhibit 168: Oracle Corp. - Overview
              • Exhibit 169: Oracle Corp. - Business segments
              • Exhibit 170: Oracle Corp. - Key news
              • Exhibit 171: Oracle Corp. - Key offerings
              • Exhibit 172: Oracle Corp. - Segment focus
            • 12.14 Tata Consultancy Services Ltd.
              • Exhibit 173: Tata Consultancy Services Ltd. - Overview
              • Exhibit 174: Tata Consultancy Services Ltd. - Business segments
              • Exhibit 175: Tata Consultancy Services Ltd. - Key news
              • Exhibit 176: Tata Consultancy Services Ltd. - Key offerings
              • Exhibit 177: Tata Consultancy Services Ltd. - Segment focus
            • 12.15 Tech Mahindra Ltd.
              • Exhibit 178: Tech Mahindra Ltd. - Overview
              • Exhibit 179: Tech Mahindra Ltd. - Business segments
              • Exhibit 180: Tech Mahindra Ltd. - Key offerings
              • Exhibit 181: Tech Mahindra Ltd. - Segment focus
            • 12.16 Wipro Ltd.
              • Exhibit 182: Wipro Ltd. - Overview
              • Exhibit 183: Wipro Ltd. - Business segments
              • Exhibit 184: Wipro Ltd. - Key news
              • Exhibit 185: Wipro Ltd. - Key offerings
              • Exhibit 186: Wipro Ltd. - Segment focus
            • 12.17 WNS Holdings Ltd.
              • Exhibit 187: WNS Holdings Ltd. - Overview
              • Exhibit 188: WNS Holdings Ltd. - Business segments
              • Exhibit 189: WNS Holdings Ltd. - Key offerings
              • Exhibit 190: WNS Holdings Ltd. - Segment focus

            13 Appendix

            • 13.1 Scope of the report
              • 13.2 Inclusions and exclusions checklist
                • Exhibit 191: Inclusions checklist
                • Exhibit 192: Exclusions checklist
              • 13.3 Currency conversion rates for US$
                • Exhibit 193: Currency conversion rates for US$
              • 13.4 Research methodology
                • Exhibit 194: Research methodology
                • Exhibit 195: Validation techniques employed for market sizing
                • Exhibit 196: Information sources
              • 13.5 List of abbreviations
                • Exhibit 197: List of abbreviations

                Research Framework

                Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

                INFORMATION SOURCES

                Primary sources

                • Manufacturers and suppliers
                • Channel partners
                • Industry experts
                • Strategic decision makers

                Secondary sources

                • Industry journals and periodicals
                • Government data
                • Financial reports of key industry players
                • Historical data
                • Press releases

                DATA ANALYSIS

                Data Synthesis

                • Collation of data
                • Estimation of key figures
                • Analysis of derived insights

                Data Validation

                • Triangulation with data models
                • Reference against proprietary databases
                • Corroboration with industry experts

                REPORT WRITING

                Qualitative

                • Market drivers
                • Market challenges
                • Market trends
                • Five forces analysis

                Quantitative

                • Market size and forecast
                • Market segmentation
                • Geographical insights
                • Competitive landscape

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                finance accounting business process outsourcing market market

                Key Questions Answered

                • What are the key global market and the regional market share?
                • What are the revenue-generating key market segments?
                • What are the key factors driving and challenging this market’s growth?
                • Who are the key market vendors and their growth strategies?
                • What are the latest trends influencing the growth of this market?
                • What are the variables influencing the market growth in the primary regions?
                • What are the factors influencing the growth of the parent market?

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