General and Administrative Outsourcing (GAO) Market Analysis North America, Europe, APAC, South America, Middle East and Africa - US, Canada, China, UK, Germany - Size and Forecast 2024-2028

Published: Dec 2023 Pages: 180 SKU: IRTNTR74600

General and Administrative Outsourcing (GAO) Market 2024-2028 :

The General and Administrative Outsourcing (GAO) Market size is forecast to increase by USD 29.05 billion, at a CAGR of 5.35% between 2023 and 2028. The growth rate of the market depends on several factors, including the high focus on reducing operational operating costs, the need to focus on core competencies and improve efficiency, and the increasing demand to standardize processes, technology, and governance. Outsourcing is a process in which a company assigns its specific tasks, such as business processes, to other companies on the basis of a contract that has been signed between them. Due to the rapidly changing nature of technological developments and the need for businesses to streamline their operations, outsourcing is becoming more common. General and administrative outsourcing (GAO) is the outsourcing of certain general and administrative processes, such as finance and accounting outsourcing (FAO), recruitment process outsourcing (RPO), payroll outsourcing, and procurement outsourcing, to an external service provider.

The report offers extensive research analysis on the General and Administrative Outsourcing (GAO) Market, with a categorization based on Type, including finance and accounting outsourcing, payroll outsourcing, recruitment outsourcing, and procurement outsourcing. It further segments the market by End-user, encompassing large enterprises and SMEs. Additionally, the report provides Region segmentation, covering APAC, Europe, North America, Middle East and Africa, and South America. Market size, historical data (2018-2022), and future projections are presented in terms of value (in USD billion) for all the mentioned segments

What will be the Size of the General And Administrative Outsourcing Market During the Forecast Period?

For More Highlights About this Report, Download Free Sample in a Minute 

General and Administrative Outsourcing Market Overview

General and Administrative Outsourcing Market  Driver

One of the key factors driving the general and administrative outsourcing market growth is the high focus on reducing operational operating costs. Operating costs can be referred to as the costs involved in manufacturing goods and services, maintenance, and administration on a regular basis. In addition, GAO helps minimize operating costs and enhances business efficiency. Furthermore, GAO involves service aid for different business processes such as procurement, payroll, F&A, and recruitment. 

Moreover, organizations need GAO services to increase market share, expand their customer base, and improve customer relationships. In addition, to set up an in-house business process team, an organization needs to bear 50%-70% extra costs in terms of the management of an extra workforce, infrastructure, and training for new employees. Furthermore, it is estimated that GAO services can yield between 30%-50% cost savings on operating costs for a company. Hence, such factors are positively impacting the market. Therefore, it is expected to drive the market growth during the forecast period.

General and Administrative Outsourcing Market Trends

A key factor shaping the general and administrative outsourcing market growth is the increasing number of startups partnering with BPOs and rising transparency. The number of startups has been increasing at a significant rate. In addition, startups are under a lot of pressure to compete with their contemporaries. Furthermore, these startups have small budgets and look for cost-effective labor. Thus, they depend on BPOs to provide talent at low costs and complete business processes such as finance, accounting, and recruitment.

Moreover, Infosys, Wipro, and TCS are among companies whose outsourcing services can improve business operations, as they use the latest technology platforms and widespread corporate networks. In addition,  emerging technologies such as cloud computing, AI, and social media services generally enhance the overall customer service experience, accelerate productivity, and maximize revenue. Hence, such factors are positively impacting the general and administrative outsourcing market. Therefore, it is expected to drive the market growth during the forecast period.

General and Administrative Outsourcing Market Restrain

Lack of quality standards in service-level agreements is one of the key challenges hindering the general and administrative outsourcing market growth. The main purpose of a service-level agreement (SLA) is to establish a contract between the service provider (either internal or external) and the end-user. In addition, the service provider covers all possible expected levels of services through such a contract. Furthermore, SLAs are output-based as they specifically define what benefits and support the customer will receive during the course of the agreement.

However, SLAs do not specify how services are delivered. In addition, end-users are also uninformed about full services to be included in SLAs to protect their businesses. Furthermore, they also lack experience in terms of negotiating SLAs before opting for GAO services, and most of the time, they realize the discrepancies later. Thus, service providers need to be clear and transparent about their SLAs to increase the adoption rate of GAO services. Hence, such factors are negatively impacting the general and administrative outsourcing market. Therefore, it is expected to hinder the market growth during the forecast period.

General and Administrative Outsourcing Market Segmentation By Type

The finance and accounting outsourcing segment is estimated to witness significant growth during the forecast period. Finance and accounting (F&A) are often used together since both of them cover the same general areas. In addition, organizations are outsourcing their F&A functions as a result of the fast-paced development of these functions. Furthermore, this makes the software and services accessible to businesses of all sizes.

Get a glance at the market contribution of various segments Download the PDF Sample

The finance and accounting outsourcing segment was the largest segment and was valued at USD 48.19 billion in 2018. Moreover, these services ensured that the company's regulatory and financial risks were appropriately controlled. The global economic crisis will increase the demand for FAO services in coming years as the service needs less customization when the process and technology are outsourced. In addition, companies are being pushed to standardize their FAO activities by rising transparency demands and more stringent rules. Furthermore, numerous F&A standards are regulated, which enables FAO service providers to roll out a single platform for different clients, decreasing customization, boosting margins, and enabling clients to take advantage of economies of scale. Hence, such factors are fuelling the growth of this segment which in turn drives the market growth during the forecast period.

General and Administrative Outsourcing Market Segmentation By End-user

The advantages offered by outsourcing in large enterprises segments will increase market growth. Large enterprises segment often outsource general and administrative functions to achieve cost efficiencies. In addition, outsourcing allows them to access skilled resources at a lower cost compared with maintaining in-house teams, leading to substantial cost savings. Moreover, outsourcing provides scalability, allowing large enterprises to adapt to changing business demands more effectively. In addition, it offers the flexibility to scale up or down operations based on business requirements without the complexities associated with managing internal workforce fluctuations. Furthermore, large enterprises benefit from the knowledge and experience of outsourcing providers in handling various administrative functions, ensuring efficiency and compliance with industry standards. Hence,  such factors are fuelling the growth of this segment which in turn drives the market growth during the forecast period.

Regional Overview

For more insights on the market share of various regions Download PDF Sample now!

APAC is estimated to contribute 32% to the growth of the global market during the forecast period. Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period. 

Another region offering significant growth opportunities to companies is North America. The region has always been a lucrative market for GAO as the region is an early adopter of advanced technologies. In addition, the strong presence and the penetration of top companies fuel market growth in North America. Moreover, some of the most advanced economies in the world are in North America, which increases the rate of data generation and consumption. Furthermore, the integration of cloud-based services, automation, and AI into the GAO process is expected to lead to the development of a new intelligent general and administrative outsourcing market in the region during the forecast period.

General And Administrative Outsourcing Market Customer Landscape

General and Administrative Outsourcing market forecasts include the adoption lifecycle of the market research and growth, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their general and administrative outsourcing market growth and trends strategies.

Global General and Administrative Outsourcing Market Customer Landscape

Who are the Major General and Administrative Outsourcing Market Companies?

Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.

Accenture Plc: The company offers general and administrative outsourcing services that includes intelligent finance operations, sourcing and procurement, and supply chain.

Aon plc: The company offers general and administrative outsourcing services that includes payroll and benefit administration, and also expertise in the areas of tax, accounting, law, actuarial science, and finance.

Automatic Data Processing Inc: The company offers general and administrative outsourcing services that handle hiring, engagement, employee issues, benefits and payroll outsourcing.

The General and Administrative Outsourcing market growth and Market forecasting report also includes detailed analyses of the competitive landscape of the market and information about 20 market companies, including:

  • Capgemini Service SAS
  • CGI Inc.
  • Cognizant Technology Solutions Corp.
  • Concentrix Corp.
  • CPEhr Inc.
  • ExlService Holdings Inc.
  • Genesys Telecommunications Laboratories Inc.
  • Genpact Ltd.
  • Hewlett Packard Enterprise Co.
  • Infosys Ltd.
  • International Business Machines Corp.
  • ISP GROUP
  • Kelly Services Inc.
  • RKCO Group
  • Tata Consultancy Services Ltd.
  • Wipro Ltd.
  • WNS Holdings Ltd.

general and administrative outsourcing market growth and forecasting analysis and report of qualitative and quantitative analysis of companies have been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.

Segment Overview

The general and administrative outsourcing market report forecasts market growth analysis by revenue at global, regional & country levels and provides an analysis of the latest trends and growth opportunities from 2018 to 2028

  •  Type Outlook
    • Finance and accounting outsourcing
    • Payroll outsourcing
    • Recruitment outsourcing
    • Procurement outsourcing
  • End-user Outlook
    • Large enterprises
    • SMEs
  • Geography Outlook
    • North America
      • The U.S.
      • Canada
    • Europe
      • The U.K.
      • Germany
      • France
      • Rest of Europe
    • APAC
      • China
      • India
    • South America
      • Chile
      • Argentina
      • Brazil
    • Middle East & Africa
      • Saudi Arabia
      • South Africa
      • Rest of the Middle East & Africa

General And Administrative Outsourcing Market Scope

Report Coverage

Details

Page number

180

Base year

2023

Historic period

2018-2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 5.35%

Market Growth 2024-2028

USD 29.05 billion

Market structure

Fragmented

YoY growth 2023-2024(%)

4.95

Regional analysis

North America, Europe, APAC, South America, and Middle East and Africa

Performing market contribution

APAC at 32%

Key countries

US, Canada, China, UK, and Germany

Competitive landscape

 Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks

Key companies profiled

Accenture Plc, Aon plc, Automatic Data Processing Inc., Capgemini Service SAS, CGI Inc., Cognizant Technology Solutions Corp., Concentrix Corp., CPEhr Inc., ExlService Holdings Inc., Genesys Telecommunications Laboratories Inc., Genpact Ltd., Hewlett Packard Enterprise Co., Infosys Ltd., International Business Machines Corp., ISP GROUP, Kelly Services Inc., RKCO Group, Tata Consultancy Services Ltd., Wipro Ltd., and WNS Holdings Ltd.

Market dynamics

Parent market analysis and report, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, and Market condition analysis for the forecast period.

Customization purview

If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

Download PDF Sample

What are the Key Data Covered in this General And Administrative Outsourcing Market Research Report?

  • CAGR of the market during the forecast period
  • Detailed information on factors that will drive the growth of the general and administrative outsourcing market growth  between 2023 and 2028
  • Precise estimation of the market size and its contribution to the market in focus on the parent market
  • Accurate predictions about upcoming market trends and analysis and changes in consumer behavior
  • Growth of the market across North America, Europe, APAC, South America, and Middle East and Africa
  • A thorough analysis of the market’s competitive landscape and detailed information about companies
  • Comprehensive analysis of factors that will challenge the growth of market companies 

We can help! Our analysts can customize this market research report to meet your requirements. 

Get in touch

1 Executive Summary

  • 1.1 Market overview
    • Exhibit 01: Executive Summary – Chart on Market Overview
    • Exhibit 02: Executive Summary – Data Table on Market Overview
    • Exhibit 03: Executive Summary – Chart on Global Market Characteristics
    • Exhibit 04: Executive Summary – Chart on Market by Geography
    • Exhibit 05: Executive Summary – Chart on Market Segmentation by Type
    • Exhibit 06: Executive Summary – Chart on Market Segmentation by End-user
    • Exhibit 07: Executive Summary – Chart on Incremental Growth
    • Exhibit 08: Executive Summary – Data Table on Incremental Growth
    • Exhibit 09: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem
    • Exhibit 10: Parent market
    • Exhibit 11: Market Characteristics

3 Market Sizing

  • 3.1 Market definition
    • Exhibit 12: Offerings of vendors included in the market definition
  • 3.2 Market segment analysis
    • Exhibit 13: Market segments
  • 3.3 Market size 2023
    • 3.4 Market outlook: Forecast for 2023-2028
      • Exhibit 14: Chart on Global - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 15: Data Table on Global - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 16: Chart on Global Market: Year-over-year growth 2023-2028 (%)
      • Exhibit 17: Data Table on Global Market: Year-over-year growth 2023-2028 (%)

    4 Historic Market Size

    • 4.1 Global general and administrative outsourcing market 2018 - 2022
      • Exhibit 18: Historic Market Size – Data Table on global general and administrative outsourcing market 2018 - 2022 ($ billion)
    • 4.2 Type Segment Analysis 2018 - 2022
      • Exhibit 19: Historic Market Size – Type Segment 2018 - 2022 ($ billion)
    • 4.3 End-user Segment Analysis 2018 - 2022
      • Exhibit 20: Historic Market Size – End-user Segment 2018 - 2022 ($ billion)
    • 4.4 Geography Segment Analysis 2018 - 2022
      • Exhibit 21: Historic Market Size – Geography Segment 2018 - 2022 ($ billion)
    • 4.5 Country Segment Analysis 2018 - 2022
      • Exhibit 22: Historic Market Size – Country Segment 2018 - 2022 ($ billion)

    5 Five Forces Analysis

    • 5.1 Five forces summary
      • Exhibit 23: Five forces analysis - Comparison between 2023 and 2028
    • 5.2 Bargaining power of buyers
      • Exhibit 24: Chart on Bargaining power of buyers – Impact of key factors 2023 and 2028
    • 5.3 Bargaining power of suppliers
      • Exhibit 25: Bargaining power of suppliers – Impact of key factors in 2023 and 2028
    • 5.4 Threat of new entrants
      • Exhibit 26: Threat of new entrants – Impact of key factors in 2023 and 2028
    • 5.5 Threat of substitutes
      • Exhibit 27: Threat of substitutes – Impact of key factors in 2023 and 2028
    • 5.6 Threat of rivalry
      • Exhibit 28: Threat of rivalry – Impact of key factors in 2023 and 2028
    • 5.7 Market condition
      • Exhibit 29: Chart on Market condition - Five forces 2023 and 2028

    6 Market Segmentation by Type

    • 6.1 Market segments
      • Exhibit 30: Chart on Type - Market share 2023-2028 (%)
      • Exhibit 31: Data Table on Type - Market share 2023-2028 (%)
    • 6.2 Comparison by Type
      • Exhibit 32: Chart on Comparison by Type
      • Exhibit 33: Data Table on Comparison by Type
    • 6.3 Finance and accounting outsourcing - Market size and forecast 2023-2028
      • Exhibit 34: Chart on Finance and accounting outsourcing - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 35: Data Table on Finance and accounting outsourcing - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 36: Chart on Finance and accounting outsourcing - Year-over-year growth 2023-2028 (%)
      • Exhibit 37: Data Table on Finance and accounting outsourcing - Year-over-year growth 2023-2028 (%)
    • 6.4 Payroll outsourcing - Market size and forecast 2023-2028
      • Exhibit 38: Chart on Payroll outsourcing - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 39: Data Table on Payroll outsourcing - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 40: Chart on Payroll outsourcing - Year-over-year growth 2023-2028 (%)
      • Exhibit 41: Data Table on Payroll outsourcing - Year-over-year growth 2023-2028 (%)
    • 6.5 Recruitment outsourcing - Market size and forecast 2023-2028
      • Exhibit 42: Chart on Recruitment outsourcing - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 43: Data Table on Recruitment outsourcing - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 44: Chart on Recruitment outsourcing - Year-over-year growth 2023-2028 (%)
      • Exhibit 45: Data Table on Recruitment outsourcing - Year-over-year growth 2023-2028 (%)
    • 6.6 Procurement outsourcing - Market size and forecast 2023-2028
      • Exhibit 46: Chart on Procurement outsourcing - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 47: Data Table on Procurement outsourcing - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 48: Chart on Procurement outsourcing - Year-over-year growth 2023-2028 (%)
      • Exhibit 49: Data Table on Procurement outsourcing - Year-over-year growth 2023-2028 (%)
    • 6.7 Market opportunity by Type
      • Exhibit 50: Market opportunity by Type ($ billion)
      • Exhibit 51: Data Table on Market opportunity by Type ($ billion)

    7 Market Segmentation by End-user

    • 7.1 Market segments
      • Exhibit 52: Chart on End-user - Market share 2023-2028 (%)
      • Exhibit 53: Data Table on End-user - Market share 2023-2028 (%)
    • 7.2 Comparison by End-user
      • Exhibit 54: Chart on Comparison by End-user
      • Exhibit 55: Data Table on Comparison by End-user
    • 7.3 Large enterprises - Market size and forecast 2023-2028
      • Exhibit 56: Chart on Large enterprises - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 57: Data Table on Large enterprises - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 58: Chart on Large enterprises - Year-over-year growth 2023-2028 (%)
      • Exhibit 59: Data Table on Large enterprises - Year-over-year growth 2023-2028 (%)
    • 7.4 SMEs - Market size and forecast 2023-2028
      • Exhibit 60: Chart on SMEs - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 61: Data Table on SMEs - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 62: Chart on SMEs - Year-over-year growth 2023-2028 (%)
      • Exhibit 63: Data Table on SMEs - Year-over-year growth 2023-2028 (%)
    • 7.5 Market opportunity by End-user
      • Exhibit 64: Market opportunity by End-user ($ billion)
      • Exhibit 65: Data Table on Market opportunity by End-user ($ billion)

    8 Customer Landscape

    • 8.1 Customer landscape overview
      • Exhibit 66: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

    9 Geographic Landscape

    • 9.1 Geographic segmentation
      • Exhibit 67: Chart on Market share by geography 2023-2028 (%)
      • Exhibit 68: Data Table on Market share by geography 2023-2028 (%)
    • 9.2 Geographic comparison
      • Exhibit 69: Chart on Geographic comparison
      • Exhibit 70: Data Table on Geographic comparison
    • 9.3 North America - Market size and forecast 2023-2028
      • Exhibit 71: Chart on North America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 72: Data Table on North America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 73: Chart on North America - Year-over-year growth 2023-2028 (%)
      • Exhibit 74: Data Table on North America - Year-over-year growth 2023-2028 (%)
    • 9.4 Europe - Market size and forecast 2023-2028
      • Exhibit 75: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 76: Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 77: Chart on Europe - Year-over-year growth 2023-2028 (%)
      • Exhibit 78: Data Table on Europe - Year-over-year growth 2023-2028 (%)
    • 9.5 APAC - Market size and forecast 2023-2028
      • Exhibit 79: Chart on APAC - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 80: Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 81: Chart on APAC - Year-over-year growth 2023-2028 (%)
      • Exhibit 82: Data Table on APAC - Year-over-year growth 2023-2028 (%)
    • 9.6 South America - Market size and forecast 2023-2028
      • Exhibit 83: Chart on South America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 84: Data Table on South America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 85: Chart on South America - Year-over-year growth 2023-2028 (%)
      • Exhibit 86: Data Table on South America - Year-over-year growth 2023-2028 (%)
    • 9.7 Middle East and Africa - Market size and forecast 2023-2028
      • Exhibit 87: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 88: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 89: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
      • Exhibit 90: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
    • 9.8 US - Market size and forecast 2023-2028
      • Exhibit 91: Chart on US - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 92: Data Table on US - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 93: Chart on US - Year-over-year growth 2023-2028 (%)
      • Exhibit 94: Data Table on US - Year-over-year growth 2023-2028 (%)
    • 9.9 UK - Market size and forecast 2023-2028
      • Exhibit 95: Chart on UK - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 96: Data Table on UK - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 97: Chart on UK - Year-over-year growth 2023-2028 (%)
      • Exhibit 98: Data Table on UK - Year-over-year growth 2023-2028 (%)
    • 9.10 China - Market size and forecast 2023-2028
      • Exhibit 99: Chart on China - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 100: Data Table on China - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 101: Chart on China - Year-over-year growth 2023-2028 (%)
      • Exhibit 102: Data Table on China - Year-over-year growth 2023-2028 (%)
    • 9.11 Canada - Market size and forecast 2023-2028
      • Exhibit 103: Chart on Canada - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 104: Data Table on Canada - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 105: Chart on Canada - Year-over-year growth 2023-2028 (%)
      • Exhibit 106: Data Table on Canada - Year-over-year growth 2023-2028 (%)
    • 9.12 Germany - Market size and forecast 2023-2028
      • Exhibit 107: Chart on Germany - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 108: Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 109: Chart on Germany - Year-over-year growth 2023-2028 (%)
      • Exhibit 110: Data Table on Germany - Year-over-year growth 2023-2028 (%)
    • 9.13 Market opportunity by geography
      • Exhibit 111: Market opportunity by geography ($ billion)
      • Exhibit 112: Data Tables on Market opportunity by geography ($ billion)

    10 Drivers, Challenges, and Trends

    • 10.1 Market drivers
      • 10.2 Market challenges
        • 10.3 Impact of drivers and challenges
          • Exhibit 113: Impact of drivers and challenges in 2023 and 2028
        • 10.4 Market trends

          11 Vendor Landscape

          • 11.1 Overview
            • 11.2 Vendor landscape
              • Exhibit 114: Overview on Criticality of inputs and Factors of differentiation
            • 11.3 Landscape disruption
              • Exhibit 115: Overview on factors of disruption
            • 11.4 Industry risks
              • Exhibit 116: Impact of key risks on business

            12 Vendor Analysis

            • 12.1 Vendors covered
              • Exhibit 117: Vendors covered
            • 12.2 Market positioning of vendors
              • Exhibit 118: Matrix on vendor position and classification
            • 12.3 Accenture Plc
              • Exhibit 119: Accenture Plc - Overview
              • Exhibit 120: Accenture Plc - Business segments
              • Exhibit 121: Accenture Plc - Key news
              • Exhibit 122: Accenture Plc - Key offerings
              • Exhibit 123: Accenture Plc - Segment focus
            • 12.4 Aon plc
              • Exhibit 124: Aon plc - Overview
              • Exhibit 125: Aon plc - Business segments
              • Exhibit 126: Aon plc - Key offerings
              • Exhibit 127: Aon plc - Segment focus
            • 12.5 Automatic Data Processing Inc.
              • Exhibit 128: Automatic Data Processing Inc. - Overview
              • Exhibit 129: Automatic Data Processing Inc. - Business segments
              • Exhibit 130: Automatic Data Processing Inc. - Key news
              • Exhibit 131: Automatic Data Processing Inc. - Key offerings
              • Exhibit 132: Automatic Data Processing Inc. - Segment focus
            • 12.6 Capgemini Service SAS
              • Exhibit 133: Capgemini Service SAS - Overview
              • Exhibit 134: Capgemini Service SAS - Business segments
              • Exhibit 135: Capgemini Service SAS - Key news
              • Exhibit 136: Capgemini Service SAS - Key offerings
              • Exhibit 137: Capgemini Service SAS - Segment focus
            • 12.7 CGI Inc.
              • Exhibit 138: CGI Inc. - Overview
              • Exhibit 139: CGI Inc. - Business segments
              • Exhibit 140: CGI Inc. - Key news
              • Exhibit 141: CGI Inc. - Key offerings
              • Exhibit 142: CGI Inc. - Segment focus
            • 12.8 Cognizant Technology Solutions Corp.
              • Exhibit 143: Cognizant Technology Solutions Corp. - Overview
              • Exhibit 144: Cognizant Technology Solutions Corp. - Business segments
              • Exhibit 145: Cognizant Technology Solutions Corp. - Key news
              • Exhibit 146: Cognizant Technology Solutions Corp. - Key offerings
              • Exhibit 147: Cognizant Technology Solutions Corp. - Segment focus
            • 12.9 ExlService Holdings Inc.
              • Exhibit 148: ExlService Holdings Inc. - Overview
              • Exhibit 149: ExlService Holdings Inc. - Business segments
              • Exhibit 150: ExlService Holdings Inc. - Key news
              • Exhibit 151: ExlService Holdings Inc. - Key offerings
              • Exhibit 152: ExlService Holdings Inc. - Segment focus
            • 12.10 Genesys Telecommunications Laboratories Inc.
              • Exhibit 153: Genesys Telecommunications Laboratories Inc. - Overview
              • Exhibit 154: Genesys Telecommunications Laboratories Inc. - Product / Service
              • Exhibit 155: Genesys Telecommunications Laboratories Inc. - Key offerings
            • 12.11 Hewlett Packard Enterprise Co.
              • Exhibit 156: Hewlett Packard Enterprise Co. - Overview
              • Exhibit 157: Hewlett Packard Enterprise Co. - Business segments
              • Exhibit 158: Hewlett Packard Enterprise Co. - Key news
              • Exhibit 159: Hewlett Packard Enterprise Co. - Key offerings
              • Exhibit 160: Hewlett Packard Enterprise Co. - Segment focus
            • 12.12 Infosys Ltd.
              • Exhibit 161: Infosys Ltd. - Overview
              • Exhibit 162: Infosys Ltd. - Business segments
              • Exhibit 163: Infosys Ltd. - Key news
              • Exhibit 164: Infosys Ltd. - Key offerings
              • Exhibit 165: Infosys Ltd. - Segment focus
            • 12.13 International Business Machines Corp.
              • Exhibit 166: International Business Machines Corp. - Overview
              • Exhibit 167: International Business Machines Corp. - Business segments
              • Exhibit 168: International Business Machines Corp. - Key news
              • Exhibit 169: International Business Machines Corp. - Key offerings
              • Exhibit 170: International Business Machines Corp. - Segment focus
            • 12.14 Kelly Services Inc.
              • Exhibit 171: Kelly Services Inc. - Overview
              • Exhibit 172: Kelly Services Inc. - Business segments
              • Exhibit 173: Kelly Services Inc. - Key offerings
              • Exhibit 174: Kelly Services Inc. - Segment focus
            • 12.15 Tata Consultancy Services Ltd.
              • Exhibit 175: Tata Consultancy Services Ltd. - Overview
              • Exhibit 176: Tata Consultancy Services Ltd. - Business segments
              • Exhibit 177: Tata Consultancy Services Ltd. - Key news
              • Exhibit 178: Tata Consultancy Services Ltd. - Key offerings
              • Exhibit 179: Tata Consultancy Services Ltd. - Segment focus
            • 12.16 Wipro Ltd.
              • Exhibit 180: Wipro Ltd. - Overview
              • Exhibit 181: Wipro Ltd. - Business segments
              • Exhibit 182: Wipro Ltd. - Key news
              • Exhibit 183: Wipro Ltd. - Key offerings
              • Exhibit 184: Wipro Ltd. - Segment focus
            • 12.17 WNS Holdings Ltd.
              • Exhibit 185: WNS Holdings Ltd. - Overview
              • Exhibit 186: WNS Holdings Ltd. - Business segments
              • Exhibit 187: WNS Holdings Ltd. - Key offerings
              • Exhibit 188: WNS Holdings Ltd. - Segment focus

            13 Appendix

            • 13.1 Scope of the report
              • 13.2 Inclusions and exclusions checklist
                • Exhibit 189: Inclusions checklist
                • Exhibit 190: Exclusions checklist
              • 13.3 Currency conversion rates for US$
                • Exhibit 191: Currency conversion rates for US$
              • 13.4 Research methodology
                • Exhibit 192: Research methodology
                • Exhibit 193: Validation techniques employed for market sizing
                • Exhibit 194: Information sources
              • 13.5 List of abbreviations
                • Exhibit 195: List of abbreviations

              Research Framework

              Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

              INFORMATION SOURCES

              Primary sources

              • Manufacturers and suppliers
              • Channel partners
              • Industry experts
              • Strategic decision makers

              Secondary sources

              • Industry journals and periodicals
              • Government data
              • Financial reports of key industry players
              • Historical data
              • Press releases

              DATA ANALYSIS

              Data Synthesis

              • Collation of data
              • Estimation of key figures
              • Analysis of derived insights

              Data Validation

              • Triangulation with data models
              • Reference against proprietary databases
              • Corroboration with industry experts

              REPORT WRITING

              Qualitative

              • Market drivers
              • Market challenges
              • Market trends
              • Five forces analysis

              Quantitative

              • Market size and forecast
              • Market segmentation
              • Geographical insights
              • Competitive landscape

              PURCHASE FULL REPORT OF

              general and administrative outsourcing market market

              QUICK BUY

              Key Questions Answered

              • What are the key global market and the regional market share?
              • What are the revenue-generating key market segments?
              • What are the key factors driving and challenging this market’s growth?
              • Who are the key market vendors and their growth strategies?
              • What are the latest trends influencing the growth of this market?
              • What are the variables influencing the market growth in the primary regions?
              • What are the factors influencing the growth of the parent market?

              Why should you prefer Technavio's market insights report?

              • Off-the-shelf research reports
              • Reports can be tailored to meet the customer's needs
              • Trusted by more than 100 fortune 500 organizations
              • Information about the market's key drivers, trends, and challenges
              • Parent market analysis
              • Every week, 50,000 people visit our subscription platform
              • Detailed vendors report with competitive landscape
              • Covid-19 impact and recovery analysis
              • Data on revenue-generating market segments
              • Details on the market shares of various regions
              • Five-force market analysis