Global IT Management as a Service Market 2016-2020

Global IT management as a service market outlook

Technavio’s research analyst predicts the global IT management as a service (ITMaaS) market to grow significantly at a CAGR of 38% during the forecast period. The increased need to reduce IT costs is the primary growth driver for this market. For most organizations, and specifically SMEs, the IT environment accounts for a significant portion of their investment budget. Also, a large amount is spent on the management of the IT environment. With ITMaaS, the software requirements associated with IT management and maintenance are shifted from internal IT departments to ITMaaS vendors or service providers. This reduces the burden on in-house IT departments and implementation costs.

The growing adoption of BYOD in this market is expected to boost market growth during the forecast period. BYOD poses a serious challenge to companies in terms of data security. Organizations, though aware of the potential risks, are working on their BYOD policies rather than restricting their employees to connect to the company networks through their own devices. This will lead to increased adoption of IT management solutions by companies that are embracing the BYOD policy.

Segmentation by application and the IT management as a service market analysis

• Systems and network monitoring and management
• Problem management
• Resource utilization, capacity planning, and billing

The systems and network monitoring and management segment dominated the market during 2015, with a market share of 53%. Additional features such as cloud analytics tools that run over performance monitoring products are gradually being used by many organizations. This helps in accurately measuring and interpreting performance data, which improves the performance of systems and networks through the predictive analysis.

Segmentation by end-user and the IT management as a service industry analysis

• IT and telecom
• BFSI
• Public sector
• Others

IT and telecom accounted for 29% of the market share during 2015. This sector collects a vast amount of customer data. Storing such information and using it effectively require efficient usage of the IT environment. Hence, the sector extensively uses cloud-based IT management solutions for effective management of its IT systems and networks.

Geographical segmentation and analysis of the IT management as a service market

• Americas
• APAC
• EMEA

The Americas accounted for 58% of the global IT management as a service market in 2015. The dominance of this region stems from the presence of major IT firms in the region. Being an early adopter, many companies have already, or are working to adopt, cloud-based IT management solutions. 

Competitive landscape and key vendors

The global IT management as a service market is highly competitive. Vendors are providing additional cloud application features to remain competitive in the market. Further, with many organizations now adopting a hybrid cloud infrastructure by utilizing the best of both private and public cloud models, the need for the ITMaaS is increasing. Large vendors are trying to increase their market share by acquiring small vendors.

The leading vendors in the market are -

• ServiceNow
• HP
• CA Technologies
• BMC Software

Other prominent vendors in the market include Absolute Software, Cherwell Software, EMC Infra, Epicor Software, FrontRange Solutions, Fujitsu, Hornbill, IBM, ManageEngine, Microsoft, Oracle, SAP, Serena Software, Sofigate, Sunrise Software, SunView Software, Symantec, SysAid Technologies, and VMware.

Key questions answered in the report include

• What will the IT management as a service market size and the growth rate be in 2020?
• What are the key factors driving the global IT management as a service market?
• What are the key market trends impacting the growth of the IT management as a service market?
• What are the challenges to the IT management as a service market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the vendors in the global IT management as a service market?
• Trending factors influencing the IT management as a service market shares of the Americas, APAC, and EMEA?
• What are the key outcomes of the five forces analysis of the IT management as a service market?

Technavio also offers customization on reports based on specific client requirement.

Related reports:

• Global Disaster Recovery Services Market 2015-2019
• IT Storage Services Market in APAC 2015-2019
• Global Managed Services Market 2015-2019
• Managed Services Market in Saudi Arabia 2015-2019