Human Resource Outsourcing (HRO) Market by End-user, Service and Geography - Forecast and Analysis 2023-2027

Published: Jul 2023 Pages: 176 SKU: IRTNTR73129

Human Resource Outsourcing (HRO) Market Analysis Report 2023-2027:

The human resource outsourcing (HRO) market size is estimated to grow at a CAGR of 5.65% between 2022 and 2027. The market size is forecast to increase by USD 13.65 billion. The growth of the market depends on several factors, including the digitization of human resource outsourcing, the growing demand for neo-sourcing, and the need to improve the HR value chain. Human resource outsourcing is the process of subcontracting human resource functions to an external supplier. The market size is calculated based on the revenue generated from services, including multi-process human resource outsourcing (MPHRO), recruitment process outsourcing (RPO), benefits administration outsourcing (BAO), payroll outsourcing (PO), and learning services outsourcing (LSO).  

This human resource outsourcing market report extensively covers market segmentation by end-user (large enterprises and SMEs), service (PO, BAO, MPHRO, RPO, and LSO), and geography (North America, Europe, APAC, South America, and Middle East and Africa). It also includes an in-depth analysis of drivers, trends, and challenges. Furthermore, the report includes historic market data from 2017 to 2021.

What will be the Size of the Human Resource Outsourcing Market During the Forecast Period?

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Human Resource Outsourcing Market Overview

Human Resource Outsourcing Market Driver

The digitization of human resource outsourcing is driving market growth. Various industries such as BFSI, IT, healthcare, retail, hospitality, and manufacturing are using RPO, PO, and LSO services offered by vendors in the HR outsourcing market. Using RPO HR helps enhance operational efficiency using various tools and techniques such as advanced analytics and 360-degree feedback. Moreover, they also offer the ability to find the right talent for tasks that are carried out in real-time. Such operational improvements offer great scope for companies in the HR outsourcing market.

Moreover, the integration of advanced technologies, including IoT, cloud computing, big data, analytics, and augmented reality into industrial processes help to integrate the horizontal and vertical structures of organizations. Due to such features, it also results in cost reductions such as per-person access costs, improving overall productivity. Hence such factors will propel the market growth during the forecast period. 

 Human Resource Outsourcing Market Trends

The rise in the adoption of recruitment analytics is a key trend in the market. Massive volumes of data with a wide variety are compelling various organizations to outsource their HR functions, showing a positive sign for the human resource outsourcing (HRO) market. If analytical tools and solutions are used, they can generate valuable insights regarding recruitment which can help ensure the recruitment of top talent. Moreover, such tools by companies in the HRO market also help to generate insights rapidly, which is increasingly important considering the prevalent velocity of data.

Hence, several firms are using statistical and scientific methods such as big data for deriving insights. Proactive recruitment and the wide-ranging use of big data and social media are gaining momentum in the human resource outsourcing industry. Moreover, this can be extremely valuable while engaging in active recruitment for executive profiles. Additionally, innovations are also seen in both the interviewing and testing parts of the recruitment process, which will boost market growth during the forecast period.  

Human Resource Outsourcing Market Restrain

The increased dependence on outsourcing agencies is challenging market growth. Various companies are shifting towards outsourcing agencies for all their HR functions, showing promise for the HR outsourcing market. This has the limitations of lack of alignment with existing business standards and missions and the possibility of unnecessary demands. This can result in actions that cause a high level of dissatisfaction among employees. This will deteriorate the growth of the HRO market in focus during the forecast period.

Moreover, service-level agreements (SLAs) may not cover all the management decisions, resulting in potential conflicts between client organizations and third-party service providers. Despite the wide scope of the human resource outsourcing (HRO) market, few outsourcing companies that are profit-motivated might attempt to provide low-quality services in an effort to reduce expenses. This can result in a negative impact on the client's end goals. Moreover, this method also results in a loss of control of sensitive information, and due to high dependency companies might not be able to work independently. Such factors hinder the growth of the market in focus during the forecast period.

Human Resource Outsourcing Market Segmentation By End-user

The market share growth by the large enterprises segment will be significant during the forecast period. Large enterprises comprise more than 5000 employees. Moreover, they constantly seek opportunities for collaboration and hire industry leaders. Additionally, they ensure that they hire individuals from diverse organizations with operational footprints in the Americas, Europe, and Asia. 

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The large enterprises segment showed a gradual increase in the market share of USD 30.50 billion in 2017 and continued to grow by 2021.  These act as a vibrant pathway for human resource outsourcing to drive innovation into the enterprise which allows more companies to participate in the human resource outsourcing provided by these large organizations. This will further increase the popularity of this segment in the human resource outsourcing market and accelerate segment growth during the forecast period. 

Human Resource Outsourcing Market Segmentation By Service

The PO segment dominated the global human outsourcing market in 2021. This is primarily due to better control and visibility of payroll operations with the use of analytics, compliance with regulations, and cost-effectiveness. Moreover, multi-country payroll services will expand further during the forecast period primarily because of the enhanced process efficiency to support increased productivity, link of payroll suppliers, the perceptibility of the global workforce, and analytics. Moreover, investments into the improvement of integration abilities and middleware products will result in ease of control regarding compliance and risk, as well as provide a seamless payroll system. Such factors are expected to propel the growth of this segment during the forecast period. 

Regional Overview

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North America is estimated to contribute 43% to the growth of the global market during the forecast period. Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period. The North American region is expected to witness steady growth during the forecast period primarily due to companies in the region being among the most advanced globally and generating vast volumes of data regularly. Moreover, the integration of cloud-based services and social media will also provide greater potential for companies in the human resource outsourcing (HRO) market to expand their services.

However, regional vendors in the HRO market face challenges such as the US anti-outsourcing legislation. It directs the call center workforce of public sector organizations that operate in foreign countries to disclose their location to US end-consumers in the US and gives them the option to shift to a US-based call center if requested. However, providing this option requires a great degree of investment in automated call transfer technology. Such factors will hinder regional market growth during the forecast period.

The COVID-19 outbreak had a negative impact on the market due to reduced demand from end-user industries such as BFSI, energy and utilities, telecom, IT, and retail. However, large-scale vaccination drives resulted in the resumption of operations and those industries which heavily use HR services returned to outsourcing HR services. Moreover, they ensure compliance with safety protocols and due to such factors, the market growth in the region is expected to grow during the forecast period. 

Human Resource Outsourcing Market Customer Landscape

The Human Resource Outsourcing Market industry report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies.

Global Human Resource Outsourcing Market Customer Landscape

Who are the Major Human Resource Outsourcing Market Companies?

Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.

Adecco Group AG - The company offers human resource outsourcing which provides innovative solutions that enable employers to optimize their workforces and employees to take control of their careers.

Aon plc - The company offers human resource outsourcing services such as payroll, benefits administration, talent management, and retirement planning.

Automatic Data Processing Inc. - The company offers human resource outsourcing that provides payroll, time and attendance, talent, benefits and insurance, HR services, HR outsourcing, and PEO, integrations, and app marketplace.

The research report also includes detailed analyses of the competitive landscape of the market and information about 20 market companies, including:

  • Accenture Plc
  • Capgemini Service SAS
  • Capita Plc
  • Ceridian HCM Inc.
  • CGI Inc.
  • FMR LLC
  • Genpact Ltd.
  • HCL Technologies Ltd.
  • Hewlett Packard Enterprise Co.
  • Hexaware Technologies Ltd.
  • Infosys Ltd.
  • International Business Machines Corp.
  • ManpowerGroup Inc.
  • MHR International UK Ltd.
  • Randstad NV
  • UKG Inc.
  • Wipro Ltd.

Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.

Segment Overview

The human resource outsourcing market report forecasts market growth by revenue at global, regional & country levels and provides an analysis of the latest trends and growth opportunities from 2017 to 2027. 

  • End-user Outlook (USD Billion, 2017 - 2027)
    • Large enterprises
    • SMEs
  • Service Outlook (USD Billion, 2017 - 2027)
    • PA
    • BAO
    • MPHRO
    • RPO
    • LSO
  • Region Outlook (USD Billion, 2017 - 2027)
    • North America
      • The U.S.
      • Canada
    • Europe
      • U.K.
      • Germany
      • France
      • Rest of Europe
    • APAC
      • China
      • India
    • Middle East & Africa
      • Saudi Arabia
      • South Africa
      • Rest of the Middle East & Africa
    • South America
      • Argentina
      • Brazil
      • Chile

Human Resource Outsourcing Market Scope

Report Coverage

Details

Page number

176

Base year

2022

Historic period

2017-2021

Forecast period

2023-2027

Growth momentum & CAGR

Accelerate at a CAGR of 5.65%

Market growth 2023-2027

USD 13.65 billion

Market structure

Fragmented

YoY growth 2022-2023(%)

4.79

Regional analysis

North America, Europe, APAC, South America, and Middle East and Africa

Performing market contribution

North America at 43%

Key countries

US, China, Japan, Germany, and UK

Competitive landscape

 Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks

Key companies profiled

Accenture Plc, Adecco Group AG, Aon plc, Automatic Data Processing Inc., Capgemini Service SAS, Capita Plc, Ceridian HCM Inc., CGI Inc., FMR LLC, Genpact Ltd., HCL Technologies Ltd., Hewlett Packard Enterprise Co., Hexaware Technologies Ltd., Infosys Ltd., International Business Machines Corp., ManpowerGroup Inc., MHR International UK Ltd., Randstad NV, UKG Inc., and Wipro Ltd.

Market dynamics

Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, and Market condition analysis for the forecast period.

Customization purview

If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

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What are the Key Data Covered in this Human Resource Outsourcing Market Research Report?

  • CAGR of the market during the forecast period
  • Detailed information on factors that will drive the growth of the market between 2023 and 2027
  • Precise estimation of the size of the market and its contribution to the market in focus on the parent market
  • Accurate predictions about upcoming trends and changes in consumer behavior
  • Growth of the market across North America, Europe, APAC, South America, and Middle East and Africa
  • A thorough analysis of the market’s competitive landscape and detailed information about companies
  • Comprehensive analysis of factors that will challenge the growth of market companies

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1 Executive Summary

  • 1.1 Market overview
    • Exhibit 01: Executive Summary – Chart on Market Overview
    • Exhibit 02: Executive Summary – Data Table on Market Overview
    • Exhibit 03: Executive Summary – Chart on Global Market Characteristics
    • Exhibit 04: Executive Summary – Chart on Market by Geography
    • Exhibit 05: Executive Summary – Chart on Market Segmentation by End-user
    • Exhibit 06: Executive Summary – Chart on Market Segmentation by Service
    • Exhibit 07: Executive Summary – Chart on Incremental Growth
    • Exhibit 08: Executive Summary – Data Table on Incremental Growth
    • Exhibit 09: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem
    • Exhibit 10: Parent market
    • Exhibit 11: Market Characteristics

3 Market Sizing

  • 3.1 Market definition
    • Exhibit 12: Offerings of vendors included in the market definition
  • 3.2 Market segment analysis
    • Exhibit 13: Market segments
  • 3.3 Market size 2022
    • 3.4 Market outlook: Forecast for 2022-2027
      • Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
      • Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)

    4 Historic Market Size

    • 4.1 Global human resource outsourcing market 2017 - 2021
      • Exhibit 18: Historic Market Size – Data Table on global human resource outsourcing market 2017 - 2021 ($ million)
    • 4.2 End-user Segment Analysis 2017 - 2021
      • Exhibit 19: Historic Market Size – End-user Segment 2017 - 2021 ($ million)
    • 4.3 Services Segment Analysis 2017 - 2021
      • Exhibit 20: Historic Market Size – Services Segment 2017 - 2021 ($ million)
    • 4.4 Geography Segment Analysis 2017 - 2021
      • Exhibit 21: Historic Market Size – Geography Segment 2017 - 2021 ($ million)
    • 4.5 Country Segment Analysis 2017 - 2021
      • Exhibit 22: Historic Market Size – Country Segment 2017 - 2021 ($ million)

    5 Five Forces Analysis

    • 5.1 Five forces summary
      • Exhibit 23: Five forces analysis - Comparison between 2022 and 2027
    • 5.2 Bargaining power of buyers
      • Exhibit 24: Chart on Bargaining power of buyers – Impact of key factors 2022 and 2027
    • 5.3 Bargaining power of suppliers
      • Exhibit 25: Bargaining power of suppliers – Impact of key factors in 2022 and 2027
    • 5.4 Threat of new entrants
      • Exhibit 26: Threat of new entrants – Impact of key factors in 2022 and 2027
    • 5.5 Threat of substitutes
      • Exhibit 27: Threat of substitutes – Impact of key factors in 2022 and 2027
    • 5.6 Threat of rivalry
      • Exhibit 28: Threat of rivalry – Impact of key factors in 2022 and 2027
    • 5.7 Market condition
      • Exhibit 29: Chart on Market condition - Five forces 2022 and 2027

    6 Market Segmentation by End-user

    • 6.1 Market segments
      • Exhibit 30: Chart on End-user - Market share 2022-2027 (%)
      • Exhibit 31: Data Table on End-user - Market share 2022-2027 (%)
    • 6.2 Comparison by End-user
      • Exhibit 32: Chart on Comparison by End-user
      • Exhibit 33: Data Table on Comparison by End-user
    • 6.3 Large enterprises - Market size and forecast 2022-2027
      • Exhibit 34: Chart on Large enterprises - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 35: Data Table on Large enterprises - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 36: Chart on Large enterprises - Year-over-year growth 2022-2027 (%)
      • Exhibit 37: Data Table on Large enterprises - Year-over-year growth 2022-2027 (%)
    • 6.4 SMEs - Market size and forecast 2022-2027
      • Exhibit 38: Chart on SMEs - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 39: Data Table on SMEs - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 40: Chart on SMEs - Year-over-year growth 2022-2027 (%)
      • Exhibit 41: Data Table on SMEs - Year-over-year growth 2022-2027 (%)
    • 6.5 Market opportunity by End-user
      • Exhibit 42: Market opportunity by End-user ($ billion)
      • Exhibit 43: Data Table on Market opportunity by End-user ($ billion)

    7 Market Segmentation by Service

    • 7.1 Market segments
      • Exhibit 44: Chart on Service - Market share 2022-2027 (%)
      • Exhibit 45: Data Table on Service - Market share 2022-2027 (%)
    • 7.2 Comparison by Service
      • Exhibit 46: Chart on Comparison by Service
      • Exhibit 47: Data Table on Comparison by Service
    • 7.3 PO - Market size and forecast 2022-2027
      • Exhibit 48: Chart on PO - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 49: Data Table on PO - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 50: Chart on PO - Year-over-year growth 2022-2027 (%)
      • Exhibit 51: Data Table on PO - Year-over-year growth 2022-2027 (%)
    • 7.4 BAO - Market size and forecast 2022-2027
      • Exhibit 52: Chart on BAO - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 53: Data Table on BAO - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 54: Chart on BAO - Year-over-year growth 2022-2027 (%)
      • Exhibit 55: Data Table on BAO - Year-over-year growth 2022-2027 (%)
    • 7.5 MPHRO - Market size and forecast 2022-2027
      • Exhibit 56: Chart on MPHRO - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 57: Data Table on MPHRO - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 58: Chart on MPHRO - Year-over-year growth 2022-2027 (%)
      • Exhibit 59: Data Table on MPHRO - Year-over-year growth 2022-2027 (%)
    • 7.6 RPO - Market size and forecast 2022-2027
      • Exhibit 60: Chart on RPO - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 61: Data Table on RPO - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 62: Chart on RPO - Year-over-year growth 2022-2027 (%)
      • Exhibit 63: Data Table on RPO - Year-over-year growth 2022-2027 (%)
    • 7.7 LSO - Market size and forecast 2022-2027
      • Exhibit 64: Chart on LSO - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 65: Data Table on LSO - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 66: Chart on LSO - Year-over-year growth 2022-2027 (%)
      • Exhibit 67: Data Table on LSO - Year-over-year growth 2022-2027 (%)
    • 7.8 Market opportunity by Service
      • Exhibit 68: Market opportunity by Service ($ billion)
      • Exhibit 69: Data Table on Market opportunity by Service ($ billion)

    8 Customer Landscape

    • 8.1 Customer landscape overview
      • Exhibit 70: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

    9 Geographic Landscape

    • 9.1 Geographic segmentation
      • Exhibit 71: Chart on Market share by geography 2022-2027 (%)
      • Exhibit 72: Data Table on Market share by geography 2022-2027 (%)
    • 9.2 Geographic comparison
      • Exhibit 73: Chart on Geographic comparison
      • Exhibit 74: Data Table on Geographic comparison
    • 9.3 North America - Market size and forecast 2022-2027
      • Exhibit 75: Chart on North America - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 76: Data Table on North America - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 77: Chart on North America - Year-over-year growth 2022-2027 (%)
      • Exhibit 78: Data Table on North America - Year-over-year growth 2022-2027 (%)
    • 9.4 Europe - Market size and forecast 2022-2027
      • Exhibit 79: Chart on Europe - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 80: Data Table on Europe - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 81: Chart on Europe - Year-over-year growth 2022-2027 (%)
      • Exhibit 82: Data Table on Europe - Year-over-year growth 2022-2027 (%)
    • 9.5 APAC - Market size and forecast 2022-2027
      • Exhibit 83: Chart on APAC - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 84: Data Table on APAC - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 85: Chart on APAC - Year-over-year growth 2022-2027 (%)
      • Exhibit 86: Data Table on APAC - Year-over-year growth 2022-2027 (%)
    • 9.6 South America - Market size and forecast 2022-2027
      • Exhibit 87: Chart on South America - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 88: Data Table on South America - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 89: Chart on South America - Year-over-year growth 2022-2027 (%)
      • Exhibit 90: Data Table on South America - Year-over-year growth 2022-2027 (%)
    • 9.7 Middle East and Africa - Market size and forecast 2022-2027
      • Exhibit 91: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 92: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 93: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
      • Exhibit 94: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
    • 9.8 US - Market size and forecast 2022-2027
      • Exhibit 95: Chart on US - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 96: Data Table on US - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 97: Chart on US - Year-over-year growth 2022-2027 (%)
      • Exhibit 98: Data Table on US - Year-over-year growth 2022-2027 (%)
    • 9.9 China - Market size and forecast 2022-2027
      • Exhibit 99: Chart on China - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 100: Data Table on China - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 101: Chart on China - Year-over-year growth 2022-2027 (%)
      • Exhibit 102: Data Table on China - Year-over-year growth 2022-2027 (%)
    • 9.10 Germany - Market size and forecast 2022-2027
      • Exhibit 103: Chart on Germany - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 104: Data Table on Germany - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 105: Chart on Germany - Year-over-year growth 2022-2027 (%)
      • Exhibit 106: Data Table on Germany - Year-over-year growth 2022-2027 (%)
    • 9.11 UK - Market size and forecast 2022-2027
      • Exhibit 107: Chart on UK - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 108: Data Table on UK - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 109: Chart on UK - Year-over-year growth 2022-2027 (%)
      • Exhibit 110: Data Table on UK - Year-over-year growth 2022-2027 (%)
    • 9.12 Japan - Market size and forecast 2022-2027
      • Exhibit 111: Chart on Japan - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 112: Data Table on Japan - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 113: Chart on Japan - Year-over-year growth 2022-2027 (%)
      • Exhibit 114: Data Table on Japan - Year-over-year growth 2022-2027 (%)
    • 9.13 Market opportunity by geography
      • Exhibit 115: Market opportunity by geography ($ billion)
      • Exhibit 116: Data Tables on Market opportunity by geography ($ billion)

    10 Drivers, Challenges, and Trends

    • 10.1 Market drivers
      • 10.2 Market challenges
        • 10.3 Impact of drivers and challenges
          • Exhibit 117: Impact of drivers and challenges in 2022 and 2027
        • 10.4 Market trends

          11 Vendor Landscape

          • 11.1 Overview
            • 11.2 Vendor landscape
              • Exhibit 118: Overview on Criticality of inputs and Factors of differentiation
            • 11.3 Landscape disruption
              • Exhibit 119: Overview on factors of disruption
            • 11.4 Industry risks
              • Exhibit 120: Impact of key risks on business

            12 Vendor Analysis

            • 12.1 Vendors covered
              • Exhibit 121: Vendors covered
            • 12.2 Market positioning of vendors
              • Exhibit 122: Matrix on vendor position and classification
            • 12.3 Accenture Plc
              • Exhibit 123: Accenture Plc - Overview
              • Exhibit 124: Accenture Plc - Business segments
              • Exhibit 125: Accenture Plc - Key news
              • Exhibit 126: Accenture Plc - Key offerings
              • Exhibit 127: Accenture Plc - Segment focus
            • 12.4 Adecco Group AG
              • Exhibit 128: Adecco Group AG - Overview
              • Exhibit 129: Adecco Group AG - Business segments
              • Exhibit 130: Adecco Group AG - Key offerings
              • Exhibit 131: Adecco Group AG - Segment focus
            • 12.5 Aon plc
              • Exhibit 132: Aon plc - Overview
              • Exhibit 133: Aon plc - Business segments
              • Exhibit 134: Aon plc - Key offerings
              • Exhibit 135: Aon plc - Segment focus
            • 12.6 Automatic Data Processing Inc.
              • Exhibit 136: Automatic Data Processing Inc. - Overview
              • Exhibit 137: Automatic Data Processing Inc. - Business segments
              • Exhibit 138: Automatic Data Processing Inc. - Key news
              • Exhibit 139: Automatic Data Processing Inc. - Key offerings
              • Exhibit 140: Automatic Data Processing Inc. - Segment focus
            • 12.7 Capgemini Service SAS
              • Exhibit 141: Capgemini Service SAS - Overview
              • Exhibit 142: Capgemini Service SAS - Business segments
              • Exhibit 143: Capgemini Service SAS - Key news
              • Exhibit 144: Capgemini Service SAS - Key offerings
              • Exhibit 145: Capgemini Service SAS - Segment focus
            • 12.8 Capita Plc
              • Exhibit 146: Capita Plc - Overview
              • Exhibit 147: Capita Plc - Business segments
              • Exhibit 148: Capita Plc - Key offerings
              • Exhibit 149: Capita Plc - Segment focus
            • 12.9 Ceridian HCM Inc.
              • Exhibit 150: Ceridian HCM Inc. - Overview
              • Exhibit 151: Ceridian HCM Inc. - Product / Service
              • Exhibit 152: Ceridian HCM Inc. - Key news
              • Exhibit 153: Ceridian HCM Inc. - Key offerings
            • 12.10 CGI Inc.
              • Exhibit 154: CGI Inc. - Overview
              • Exhibit 155: CGI Inc. - Business segments
              • Exhibit 156: CGI Inc. - Key news
              • Exhibit 157: CGI Inc. - Key offerings
              • Exhibit 158: CGI Inc. - Segment focus
            • 12.11 FMR LLC
              • Exhibit 159: FMR LLC - Overview
              • Exhibit 160: FMR LLC - Product / Service
              • Exhibit 161: FMR LLC - Key offerings
            • 12.12 HCL Technologies Ltd.
              • Exhibit 162: HCL Technologies Ltd. - Overview
              • Exhibit 163: HCL Technologies Ltd. - Business segments
              • Exhibit 164: HCL Technologies Ltd. - Key news
              • Exhibit 165: HCL Technologies Ltd. - Key offerings
              • Exhibit 166: HCL Technologies Ltd. - Segment focus
            • 12.13 Infosys Ltd.
              • Exhibit 167: Infosys Ltd. - Overview
              • Exhibit 168: Infosys Ltd. - Business segments
              • Exhibit 169: Infosys Ltd. - Key news
              • Exhibit 170: Infosys Ltd. - Key offerings
              • Exhibit 171: Infosys Ltd. - Segment focus
            • 12.14 International Business Machines Corp.
              • Exhibit 172: International Business Machines Corp. - Overview
              • Exhibit 173: International Business Machines Corp. - Business segments
              • Exhibit 174: International Business Machines Corp. - Key news
              • Exhibit 175: International Business Machines Corp. - Key offerings
              • Exhibit 176: International Business Machines Corp. - Segment focus
            • 12.15 ManpowerGroup Inc.
              • Exhibit 177: ManpowerGroup Inc. - Overview
              • Exhibit 178: ManpowerGroup Inc. - Business segments
              • Exhibit 179: ManpowerGroup Inc. - Key news
              • Exhibit 180: ManpowerGroup Inc. - Key offerings
              • Exhibit 181: ManpowerGroup Inc. - Segment focus
            • 12.16 Randstad NV
              • Exhibit 182: Randstad NV - Overview
              • Exhibit 183: Randstad NV - Business segments
              • Exhibit 184: Randstad NV - Key offerings
              • Exhibit 185: Randstad NV - Segment focus
            • 12.17 Wipro Ltd.
              • Exhibit 186: Wipro Ltd. - Overview
              • Exhibit 187: Wipro Ltd. - Business segments
              • Exhibit 188: Wipro Ltd. - Key news
              • Exhibit 189: Wipro Ltd. - Key offerings
              • Exhibit 190: Wipro Ltd. - Segment focus

            13 Appendix

            • 13.1 Scope of the report
              • 13.2 Inclusions and exclusions checklist
                • Exhibit 191: Inclusions checklist
                • Exhibit 192: Exclusions checklist
              • 13.3 Currency conversion rates for US$
                • Exhibit 193: Currency conversion rates for US$
              • 13.4 Research methodology
                • Exhibit 194: Research methodology
                • Exhibit 195: Validation techniques employed for market sizing
                • Exhibit 196: Information sources
              • 13.5 List of abbreviations
                • Exhibit 197: List of abbreviations

                Research Framework

                Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

                INFORMATION SOURCES

                Primary sources

                • Manufacturers and suppliers
                • Channel partners
                • Industry experts
                • Strategic decision makers

                Secondary sources

                • Industry journals and periodicals
                • Government data
                • Financial reports of key industry players
                • Historical data
                • Press releases

                DATA ANALYSIS

                Data Synthesis

                • Collation of data
                • Estimation of key figures
                • Analysis of derived insights

                Data Validation

                • Triangulation with data models
                • Reference against proprietary databases
                • Corroboration with industry experts

                REPORT WRITING

                Qualitative

                • Market drivers
                • Market challenges
                • Market trends
                • Five forces analysis

                Quantitative

                • Market size and forecast
                • Market segmentation
                • Geographical insights
                • Competitive landscape

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                Key Questions Answered

                • What are the key global market and the regional market share?
                • What are the revenue-generating key market segments?
                • What are the key factors driving and challenging this market’s growth?
                • Who are the key market vendors and their growth strategies?
                • What are the latest trends influencing the growth of this market?
                • What are the variables influencing the market growth in the primary regions?
                • What are the factors influencing the growth of the parent market?

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