Information Technology (IT) Services Market Analysis APAC, North America, Europe, South America, Middle East and Africa - US, China, Japan, UK, Germany - Size and Forecast 2024-2028

Published: Mar 2024 Pages: 185 SKU: IRTNTR70956

Information Technology (IT) Services Market Forecast 2024-2028 

The Information Technology (IT) Services market size is projected to increase by USD 685.91 billion at a CAGR of 8.74% between 2023 and 2028. The integration of AI in information management is improving data analysis and decision-making processes, leading to greater efficiency and competitiveness. The expanding BFSI sector is driving the adoption of advanced information management solutions to meet regulatory requirements and improve customer service. The increasing emphasis on eco-friendly initiatives is driving the adoption of sustainable information management practices, reducing environmental impact. Additionally, the rising demand for IoT and big data operations is driving the need for efficient information management solutions to handle large volumes of data generated by connected devices.

The market growth and forecasting report includes key players' detailed analyses of the competitive landscape of the market and information about 20 market companies, including Accenture Plc, Amazon.com Inc., Avaya LLC, Broadcom Inc., Cisco Systems Inc., Cognizant Technology Solutions Corp., Dell Technologies Inc., DXC Technology Co., Fortinet Inc., Fujitsu Ltd., Hewlett Packard Enterprise Co., Huawei Technologies Co. Ltd., International Business Machines Corp., Infosys Ltd., Juniper Networks Inc., Larsen and Toubro Ltd., Microsoft Corp., Nokia Corp., Oracle Corp., and Tata Consultancy Services Ltd. Additionally, Accenture Plc provides a range of IT services, including cybersecurity, data and artificial intelligence, digital engineering and manufacturing, and cloud solutions.

What will be the Size of the Market During the Forecast Period?

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Market Segmentation

This report extensively covers market segmentation by end-user (technology and telecommunication, BFSI, travel and hospitality, healthcare, media, and others) service (IT consulting and other services, internet services and infrastructure, and data processing and outsources services) and geography (APAC, North America, Europe, South America, and MEA).

By End-user

The market share growth by the technology and telecommunication segment will be significant during the forecast period. Information technology (IT) consulting and other services consist primarily of consulting, systems integration, information management, and education and training assistance. Consulting services are advisory assistance that assists clients in evaluating various technology and methodology strategies, thereby facilitating the alignment of their network strategies with their business or process strategies. 

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Technology and telecommunication was the largest segment and was valued at USD 282.65 billion in 2018. The adoption of advanced technologies such as big data analytics, artificial intelligence, and cloud computing to reduce costs and improve operational efficiencies is increasing the demand for other assistance. Several businesses, including small and medium-sized enterprises (SMEs), lack the in-house technical expertise necessary for the planning, design, and implementation of these advanced technologies, prompting them to hire IT consulting firms with experience in the field. Thus, the increase in integration of technologies in IT consulting and other services segment boosts the demand for IT services, further propelling the growth of the market during the forecast period.

By Service

Information technology (IT) consulting and other services consist primarily of consulting, systems integration, information management, and education and training services. Consulting services are advisory assistance that assists clients in evaluating various technology and methodology strategies, thereby facilitating the alignment of their network strategies with their business or process strategies. In addition, the advancements in IT consulting assistance made by major companies, such as Microsoft, Accenture, and IBM, have facilitated the adoption of IT consulting service operating models in healthcare sectors. For instance, in October 2023, Microsoft Cloud for Healthcare is a cloud-based platform designed to address the unique needs of the healthcare industry, providing organizations with tools and capabilities to improve patient outcomes, streamline operations, and enhance collaboration among healthcare professionals. Such developments are expected to increase the demand, thereby driving market expansion during the forecast period. 

By Region

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APAC is estimated to contribute 38% to the growth of the global market during the forecast period. Technavio's analysts have provided extensive insight into the market forecast, detailing the regional trends and drivers influencing the market's trajectory throughout the forecast period. Contracts for IT services in APAC are growing rapidly compared to other areas. The expansion of assistance such as IT consulting, data processing, and outsourcing assistance is mostly attributable to the increasing usage of modern technology, such as cloud computing and analytics, and the expanding customer base. Major companies are rapidly extending their IT service offerings through mergers and acquisitions (M and As) to remain competitive. Increasing demand for modern information and communications technology infrastructure, stabilizing economic conditions, and rising public sector investments in IT further contribute to the expansion of the market.

Additionally, in countries such as Singapore, Taiwan, South Korea, and Indonesia, the requirement to maintain IT governance and compliance with IT rules and solutions also contributes to the expansion of the industry. Several developing nations in APAC are adopting IT management technologies and assistance. The region includes some of the world's fastest-growing economies, such as India and China, where the IT industry is expanding considerably and surpassing worldwide growth. All of these factors are expected to contribute to the expansion of the regional market during the forecast period.

Market Dynamics and Customer Landscape

The market is driven by the increasing demand for AI, big data analytics, and cybersecurity solutions across diverse sectors like banking, financial services and insurance (BFSI), manufacturing, and telecom. Cloud computing, blockchain, and IoT innovations continue to shape the industry, emphasizing the importance of digital technologies. Challenges include navigating data privacy regulations and fostering innovation while addressing the evolving landscape of cyber threats. As the information technology assistance market trends toward automation and machine learning, IT service providers play a crucial role in system integration, consulting, and managing connected devices. Our researchers analyzed the market research and growth data with 2023  as the base year, along with the key market growth analysis, trends, and challenges. A holistic analysis of drivers, trends, and challenges will help companies refine their marketing strategies to gain a competitive advantage. 

Key Market  Driver

The emergence of AI in information management is significantly driving market growth in the IT services sector. Businesses across various industries, including Banking and BFSI, are integrating AI solutions to leverage data and enhance operational efficiency. Incorporating machine learning and data analytics, companies are navigating the complexities of the big data analytics segment. Moreover, with a surge in blockchain adoption and increased reliance on cloud computing and assistance, the IT sector is witnessing robust growth. Connected devices and innovations like IoT play a pivotal role in shaping the industry's future. Cybersecurity assistance and solutions are becoming paramount due to evolving data privacy regulations, ensuring robust cybersecurity in the digital era.

Moreover, as businesses embrace digital technologies, including E-commerce, the market is propelled by continuous innovation and automation. The integration of robotics and advanced technologies in manufacturing and supply chain operations is a testament to the industry's evolution. System integration & consulting services further contribute to the seamless adoption of new technologies in the telecommunication and IT & telecom segments. In this dynamic landscape, managed assistance is emerging as a strategic choice for businesses seeking comprehensive IT solutions. Such factors are expected to drive the market growth during the forecast period. 

Significant Market Trends

Integration of big data in information provider offerings is an emerging trend shaping market growth. IT service providers have access to vast amounts of data that are analyzed to provide organizations with a variety of solutions. Typically, enterprises conduct big data analytics on their internal customer and operational database as well as external social media sites to comprehend the reach and impact of their products. The assistance provided by IT service providers is utilized to generate quantitative and qualitative insights. The combination of big data analytics and information technology services market research analysis yields useful insights for businesses.

For instance, many businesses use big data tools to conduct predictive analytics on their customer information databases. The results of such analyses can be added to the market survey data to derive predictive segmentation values. In addition, information service providers use tools such as Facebook Insights, Google Analytics, Open Calais, and Konstanz Information Miner (KNIME) Analytics to add value to their offerings. Thus, the integration of big data in information provider offerings boosts the growth of the market during the forecast period.

Major Market Restrain

Shortage of domain expertise is a significant challenge hindering market growth. Organizations derive tremendous benefits from IT assistance. In addition to domain expertise, they require the assistance of educated and qualified professionals with experience in logical and analytical thinking. Mathematicians, statisticians, data scientists, and data analysts, for example, are in short supply. Greater demand exists for domain-specific professionals than supply. This may make it difficult for IT service providers to meet the expanding needs of their clientele, thereby impeding the growth of the IT services market.

Furthermore, it is difficult to acquire and retain key employees in outsourcing destinations such as India and China due to the higher pay scales in the United States and Canada. The migration of key personnel to higher-income nations may result in a shortage of qualified professionals in outsourcing destinations. This could limit the growth of the market during the forecast period.

Key Market Customer Landscape

The market forecasting report includes the adoption lifecycle of the market research and growth, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their market growth and trends strategies.

Global Market Customer Landscape

Market Companies

Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.

Amazon.com Inc - The company offers IT services such as Amazon Web Services that provide a comprehensive suite of services, including computer, storage, databases, analytics, networking, mobile, security, and other services.

Market analysis and report of qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.

Segment Overview

The market research report forecasts market growth by revenue at global, regional & country levels and provides an analysis of the latest trends and growth opportunities from 2018 to 2028

  • End-user Outlook
    • Technology and telecommunication
    • BFSI
    • Travel and hospitality
    • Healthcare
    • Media and others
  • Service Outlook
    • IT consulting and other services
    • Internet services and infrastructure
    • Data processing and outsources services
  • Region Outlook
    • North America
      • The U.S.
      • Canada
    • South America
      • Chile
      • Brazil
      • Argentina 
    • Europe
      • The U.K.
      • Germany
      • France
      • Rest of Europe
    • APAC
      • China
      • India
    • Middle East & Africa
      • Saudi Arabia
      • South Africa
      • Rest of the Middle East & Africa

Market Analyst Overview

The market is rapidly evolving with a focus on innovation & automation, data security, and privacy protection. Technologies like AI (Artificial Intelligence), machine learning (ML), and big data solutions are driving transformation across industries. SMEs (Small and Medium Enterprises) are increasingly leveraging IT support services and digital tools for digital transformation. Security strategies, including managed security services and network implementations, are crucial for IT companies. The market is also influenced by factors like lockdowns, social estrangement, and the shift towards remote working, driving demand for cloud-based IT services. Despite skills shortage, automation adoption and economic expansion are expected to propel the market forward.

The market is experiencing significant growth driven by key trends such as IoT (Internet of Things), AI and ML (Artificial Intelligence and Machine Learning), and innovation resources. Businesses are increasingly focusing on security strategies and network implementations to protect their data and systems. The market caters to a wide range of sectors, including IT & telecom, retail, and professional services, offering services like application management and data management. Large enterprises and SMEs (Small and Medium Enterprises) alike benefit from proactive IT services and on-premises deployment. With the rise of smart cities and environmental goals, the market is poised for further growth, especially in emerging countries.

Market Scope

Report Coverage

Details

Page number

185

Base year

2023

Historic period

2018-2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 8.74%

Market Growth 2024-2028

USD 685.91 billion

Market structure

Fragmented

YoY growth 2023-2024(%)

8.22

Regional analysis

APAC, North America, Europe, South America, and Middle East and Africa

Performing market contribution

APAC at 38%

Key countries

US, China, Japan, UK, and Germany

Competitive landscape

 Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks

Key companies profiled

Accenture Plc, Amazon.com Inc., Avaya LLC, Broadcom Inc., Cisco Systems Inc., Cognizant Technology Solutions Corp., Dell Technologies Inc., DXC Technology Co., Fortinet Inc., Fujitsu Ltd., Hewlett Packard Enterprise Co., Huawei Technologies Co. Ltd., International Business Machines Corp., Infosys Ltd., Juniper Networks Inc., Larsen and Toubro Ltd., Microsoft Corp., Nokia Corp., Oracle Corp., and Tata Consultancy Services Ltd.

Market dynamics

Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, and Market condition analysis for the forecast period. 

Customization purview

If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

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What are the Key Data Covered in this Market Research Report?

  • CAGR of the market report forecast during the forecast period
  • Detailed information on factors that will drive the growth of the market  between 2024 and 2028
  • Precise estimation of the market  size and its contribution of the market in focus to the parent market
  • Accurate predictions about upcoming trends and changes in consumer behavior
  • Growth of the market across APAC, North America, Europe, South America, and Middle East and Africa
  • Thorough market analysis and report of the market’s competitive landscape and detailed information about companies
  • Comprehensive analysis of factors that will challenge the growth of Industry companies

We can help! Our analysts can customize this market research report to meet your requirements. Get in touch

 

1 Executive Summary

  • 1.1 Market overview
    • Exhibit 01: Executive Summary – Chart on Market Overview
    • Exhibit 02: Executive Summary – Data Table on Market Overview
    • Exhibit 03: Executive Summary – Chart on Global Market Characteristics
    • Exhibit 04: Executive Summary – Chart on Market by Geography
    • Exhibit 05: Executive Summary – Chart on Market Segmentation by End-user
    • Exhibit 06: Executive Summary – Chart on Market Segmentation by Service
    • Exhibit 07: Executive Summary – Chart on Incremental Growth
    • Exhibit 08: Executive Summary – Data Table on Incremental Growth
    • Exhibit 09: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem
    • Exhibit 10: Parent market
    • Exhibit 11: Market Characteristics

3 Market Sizing

  • 3.1 Market definition
    • Exhibit 12: Offerings of vendors included in the market definition
  • 3.2 Market segment analysis
    • Exhibit 13: Market segments
  • 3.3 Market size 2023
    • 3.4 Market outlook: Forecast for 2023-2028
      • Exhibit 14: Chart on Global - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 15: Data Table on Global - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 16: Chart on Global Market: Year-over-year growth 2023-2028 (%)
      • Exhibit 17: Data Table on Global Market: Year-over-year growth 2023-2028 (%)

    4 Historic Market Size

    • 4.1 Global IT services market 2018 - 2022
      • Exhibit 18: Historic Market Size – Data Table on global it services market 2018 - 2022 ($ billion)
    • 4.2 End-user Segment Analysis 2018 - 2022
      • Exhibit 19: Historic Market Size – End-user Segment 2018 - 2022 ($ billion)
    • 4.3 Services Segment Analysis 2018 - 2022
      • Exhibit 20: Historic Market Size – Services Segment 2018 - 2022 ($ billion)
    • 4.4 Geography Segment Analysis 2018 - 2022
      • Exhibit 21: Historic Market Size – Geography Segment 2018 - 2022 ($ billion)
    • 4.5 Country Segment Analysis 2018 - 2022
      • Exhibit 22: Historic Market Size – Country Segment 2018 - 2022 ($ billion)

    5 Five Forces Analysis

    • 5.1 Five forces summary
      • Exhibit 23: Five forces analysis - Comparison between 2023 and 2028
    • 5.2 Bargaining power of buyers
      • Exhibit 24: Chart on Bargaining power of buyers – Impact of key factors 2023 and 2028
    • 5.3 Bargaining power of suppliers
      • Exhibit 25: Bargaining power of suppliers – Impact of key factors in 2023 and 2028
    • 5.4 Threat of new entrants
      • Exhibit 26: Threat of new entrants – Impact of key factors in 2023 and 2028
    • 5.5 Threat of substitutes
      • Exhibit 27: Threat of substitutes – Impact of key factors in 2023 and 2028
    • 5.6 Threat of rivalry
      • Exhibit 28: Threat of rivalry – Impact of key factors in 2023 and 2028
    • 5.7 Market condition
      • Exhibit 29: Chart on Market condition - Five forces 2023 and 2028

    6 Market Segmentation by End-user

    • 6.1 Market segments
      • Exhibit 30: Chart on End-user - Market share 2023-2028 (%)
      • Exhibit 31: Data Table on End-user - Market share 2023-2028 (%)
    • 6.2 Comparison by End-user
      • Exhibit 32: Chart on Comparison by End-user
      • Exhibit 33: Data Table on Comparison by End-user
    • 6.3 Technology and telecommunication - Market size and forecast 2023-2028
      • Exhibit 34: Chart on Technology and telecommunication - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 35: Data Table on Technology and telecommunication - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 36: Chart on Technology and telecommunication - Year-over-year growth 2023-2028 (%)
      • Exhibit 37: Data Table on Technology and telecommunication - Year-over-year growth 2023-2028 (%)
    • 6.4 BFSI - Market size and forecast 2023-2028
      • Exhibit 38: Chart on BFSI - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 39: Data Table on BFSI - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 40: Chart on BFSI - Year-over-year growth 2023-2028 (%)
      • Exhibit 41: Data Table on BFSI - Year-over-year growth 2023-2028 (%)
    • 6.5 Travel and hospitality - Market size and forecast 2023-2028
      • Exhibit 42: Chart on Travel and hospitality - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 43: Data Table on Travel and hospitality - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 44: Chart on Travel and hospitality - Year-over-year growth 2023-2028 (%)
      • Exhibit 45: Data Table on Travel and hospitality - Year-over-year growth 2023-2028 (%)
    • 6.6 Healthcare - Market size and forecast 2023-2028
      • Exhibit 46: Chart on Healthcare - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 47: Data Table on Healthcare - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 48: Chart on Healthcare - Year-over-year growth 2023-2028 (%)
      • Exhibit 49: Data Table on Healthcare - Year-over-year growth 2023-2028 (%)
    • 6.7 Media and others - Market size and forecast 2023-2028
      • Exhibit 50: Chart on Media and others - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 51: Data Table on Media and others - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 52: Chart on Media and others - Year-over-year growth 2023-2028 (%)
      • Exhibit 53: Data Table on Media and others - Year-over-year growth 2023-2028 (%)
    • 6.8 Market opportunity by End-user
      • Exhibit 54: Market opportunity by End-user ($ billion)
      • Exhibit 55: Data Table on Market opportunity by End-user ($ billion)

    7 Market Segmentation by Service

    • 7.1 Market segments
      • Exhibit 56: Chart on Service - Market share 2023-2028 (%)
      • Exhibit 57: Data Table on Service - Market share 2023-2028 (%)
    • 7.2 Comparison by Service
      • Exhibit 58: Chart on Comparison by Service
      • Exhibit 59: Data Table on Comparison by Service
    • 7.3 IT consulting and other services - Market size and forecast 2023-2028
      • Exhibit 60: Chart on IT consulting and other services - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 61: Data Table on IT consulting and other services - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 62: Chart on IT consulting and other services - Year-over-year growth 2023-2028 (%)
      • Exhibit 63: Data Table on IT consulting and other services - Year-over-year growth 2023-2028 (%)
    • 7.4 Internet services and infrastructure - Market size and forecast 2023-2028
      • Exhibit 64: Chart on Internet services and infrastructure - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 65: Data Table on Internet services and infrastructure - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 66: Chart on Internet services and infrastructure - Year-over-year growth 2023-2028 (%)
      • Exhibit 67: Data Table on Internet services and infrastructure - Year-over-year growth 2023-2028 (%)
    • 7.5 Data processing and outsources services - Market size and forecast 2023-2028
      • Exhibit 68: Chart on Data processing and outsources services - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 69: Data Table on Data processing and outsources services - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 70: Chart on Data processing and outsources services - Year-over-year growth 2023-2028 (%)
      • Exhibit 71: Data Table on Data processing and outsources services - Year-over-year growth 2023-2028 (%)
    • 7.6 Market opportunity by Service
      • Exhibit 72: Market opportunity by Service ($ billion)
      • Exhibit 73: Data Table on Market opportunity by Service ($ billion)

    8 Customer Landscape

    • 8.1 Customer landscape overview
      • Exhibit 74: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

    9 Geographic Landscape

    • 9.1 Geographic segmentation
      • Exhibit 75: Chart on Market share by geography 2023-2028 (%)
      • Exhibit 76: Data Table on Market share by geography 2023-2028 (%)
    • 9.2 Geographic comparison
      • Exhibit 77: Chart on Geographic comparison
      • Exhibit 78: Data Table on Geographic comparison
    • 9.3 APAC - Market size and forecast 2023-2028
      • Exhibit 79: Chart on APAC - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 80: Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 81: Chart on APAC - Year-over-year growth 2023-2028 (%)
      • Exhibit 82: Data Table on APAC - Year-over-year growth 2023-2028 (%)
    • 9.4 North America - Market size and forecast 2023-2028
      • Exhibit 83: Chart on North America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 84: Data Table on North America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 85: Chart on North America - Year-over-year growth 2023-2028 (%)
      • Exhibit 86: Data Table on North America - Year-over-year growth 2023-2028 (%)
    • 9.5 Europe - Market size and forecast 2023-2028
      • Exhibit 87: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 88: Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 89: Chart on Europe - Year-over-year growth 2023-2028 (%)
      • Exhibit 90: Data Table on Europe - Year-over-year growth 2023-2028 (%)
    • 9.6 South America - Market size and forecast 2023-2028
      • Exhibit 91: Chart on South America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 92: Data Table on South America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 93: Chart on South America - Year-over-year growth 2023-2028 (%)
      • Exhibit 94: Data Table on South America - Year-over-year growth 2023-2028 (%)
    • 9.7 Middle East and Africa - Market size and forecast 2023-2028
      • Exhibit 95: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 96: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 97: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
      • Exhibit 98: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
    • 9.8 US - Market size and forecast 2023-2028
      • Exhibit 99: Chart on US - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 100: Data Table on US - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 101: Chart on US - Year-over-year growth 2023-2028 (%)
      • Exhibit 102: Data Table on US - Year-over-year growth 2023-2028 (%)
    • 9.9 China - Market size and forecast 2023-2028
      • Exhibit 103: Chart on China - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 104: Data Table on China - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 105: Chart on China - Year-over-year growth 2023-2028 (%)
      • Exhibit 106: Data Table on China - Year-over-year growth 2023-2028 (%)
    • 9.10 UK - Market size and forecast 2023-2028
      • Exhibit 107: Chart on UK - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 108: Data Table on UK - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 109: Chart on UK - Year-over-year growth 2023-2028 (%)
      • Exhibit 110: Data Table on UK - Year-over-year growth 2023-2028 (%)
    • 9.11 Germany - Market size and forecast 2023-2028
      • Exhibit 111: Chart on Germany - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 112: Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 113: Chart on Germany - Year-over-year growth 2023-2028 (%)
      • Exhibit 114: Data Table on Germany - Year-over-year growth 2023-2028 (%)
    • 9.12 Japan - Market size and forecast 2023-2028
      • Exhibit 115: Chart on Japan - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 116: Data Table on Japan - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 117: Chart on Japan - Year-over-year growth 2023-2028 (%)
      • Exhibit 118: Data Table on Japan - Year-over-year growth 2023-2028 (%)
    • 9.13 Market opportunity by geography
      • Exhibit 119: Market opportunity by geography ($ billion)
      • Exhibit 120: Data Tables on Market opportunity by geography ($ billion)

    10 Drivers, Challenges, and Trends

    • 10.1 Market drivers
      • 10.2 Market challenges
        • 10.3 Impact of drivers and challenges
          • Exhibit 121: Impact of drivers and challenges in 2023 and 2028
        • 10.4 Market trends

          11 Vendor Landscape

          • 11.1 Overview
            • 11.2 Vendor landscape
              • Exhibit 122: Overview on Criticality of inputs and Factors of differentiation
            • 11.3 Landscape disruption
              • Exhibit 123: Overview on factors of disruption
            • 11.4 Industry risks
              • Exhibit 124: Impact of key risks on business

            12 Vendor Analysis

            • 12.1 Vendors covered
              • Exhibit 125: Vendors covered
            • 12.2 Market positioning of vendors
              • Exhibit 126: Matrix on vendor position and classification
            • 12.3 Accenture Plc
              • Exhibit 127: Accenture Plc - Overview
              • Exhibit 128: Accenture Plc - Business segments
              • Exhibit 129: Accenture Plc - Key news
              • Exhibit 130: Accenture Plc - Key offerings
              • Exhibit 131: Accenture Plc - Segment focus
            • 12.4 Amazon.com Inc.
              • Exhibit 132: Amazon.com Inc. - Overview
              • Exhibit 133: Amazon.com Inc. - Business segments
              • Exhibit 134: Amazon.com Inc. - Key news
              • Exhibit 135: Amazon.com Inc. - Key offerings
              • Exhibit 136: Amazon.com Inc. - Segment focus
            • 12.5 Avaya LLC
              • Exhibit 137: Avaya LLC - Overview
              • Exhibit 138: Avaya LLC - Product / Service
              • Exhibit 139: Avaya LLC - Key offerings
            • 12.6 Broadcom Inc.
              • Exhibit 140: Broadcom Inc. - Overview
              • Exhibit 141: Broadcom Inc. - Business segments
              • Exhibit 142: Broadcom Inc. - Key news
              • Exhibit 143: Broadcom Inc. - Key offerings
              • Exhibit 144: Broadcom Inc. - Segment focus
            • 12.7 Cisco Systems Inc.
              • Exhibit 145: Cisco Systems Inc. - Overview
              • Exhibit 146: Cisco Systems Inc. - Business segments
              • Exhibit 147: Cisco Systems Inc. - Key news
              • Exhibit 148: Cisco Systems Inc. - Key offerings
              • Exhibit 149: Cisco Systems Inc. - Segment focus
            • 12.8 Cognizant Technology Solutions Corp.
              • Exhibit 150: Cognizant Technology Solutions Corp. - Overview
              • Exhibit 151: Cognizant Technology Solutions Corp. - Business segments
              • Exhibit 152: Cognizant Technology Solutions Corp. - Key offerings
              • Exhibit 153: Cognizant Technology Solutions Corp. - Segment focus
            • 12.9 Dell Technologies Inc.
              • Exhibit 154: Dell Technologies Inc. - Overview
              • Exhibit 155: Dell Technologies Inc. - Business segments
              • Exhibit 156: Dell Technologies Inc. - Key offerings
              • Exhibit 157: Dell Technologies Inc. - Segment focus
            • 12.10 DXC Technology Co.
              • Exhibit 158: DXC Technology Co. - Overview
              • Exhibit 159: DXC Technology Co. - Business segments
              • Exhibit 160: DXC Technology Co. - Key offerings
              • Exhibit 161: DXC Technology Co. - Segment focus
            • 12.11 Fortinet Inc.
              • Exhibit 162: Fortinet Inc. - Overview
              • Exhibit 163: Fortinet Inc. - Product / Service
              • Exhibit 164: Fortinet Inc. - Key offerings
            • 12.12 Hewlett Packard Enterprise Co.
              • Exhibit 165: Hewlett Packard Enterprise Co. - Overview
              • Exhibit 166: Hewlett Packard Enterprise Co. - Business segments
              • Exhibit 167: Hewlett Packard Enterprise Co. - Key news
              • Exhibit 168: Hewlett Packard Enterprise Co. - Key offerings
              • Exhibit 169: Hewlett Packard Enterprise Co. - Segment focus
            • 12.13 Huawei Technologies Co. Ltd.
              • Exhibit 170: Huawei Technologies Co. Ltd. - Overview
              • Exhibit 171: Huawei Technologies Co. Ltd. - Business segments
              • Exhibit 172: Huawei Technologies Co. Ltd. - Key news
              • Exhibit 173: Huawei Technologies Co. Ltd. - Key offerings
              • Exhibit 174: Huawei Technologies Co. Ltd. - Segment focus
            • 12.14 International Business Machines Corp.
              • Exhibit 175: International Business Machines Corp. - Overview
              • Exhibit 176: International Business Machines Corp. - Business segments
              • Exhibit 177: International Business Machines Corp. - Key news
              • Exhibit 178: International Business Machines Corp. - Key offerings
              • Exhibit 179: International Business Machines Corp. - Segment focus
            • 12.15 Juniper Networks Inc.
              • Exhibit 180: Juniper Networks Inc. - Overview
              • Exhibit 181: Juniper Networks Inc. - Product / Service
              • Exhibit 182: Juniper Networks Inc. - Key news
              • Exhibit 183: Juniper Networks Inc. - Key offerings
            • 12.16 Microsoft Corp.
              • Exhibit 184: Microsoft Corp. - Overview
              • Exhibit 185: Microsoft Corp. - Business segments
              • Exhibit 186: Microsoft Corp. - Key news
              • Exhibit 187: Microsoft Corp. - Key offerings
              • Exhibit 188: Microsoft Corp. - Segment focus
            • 12.17 Oracle Corp.
              • Exhibit 189: Oracle Corp. - Overview
              • Exhibit 190: Oracle Corp. - Business segments
              • Exhibit 191: Oracle Corp. - Key news
              • Exhibit 192: Oracle Corp. - Key offerings
              • Exhibit 193: Oracle Corp. - Segment focus

            13 Appendix

            • 13.1 Scope of the report
              • 13.2 Inclusions and exclusions checklist
                • Exhibit 194: Inclusions checklist
                • Exhibit 195: Exclusions checklist
              • 13.3 Currency conversion rates for US$
                • Exhibit 196: Currency conversion rates for US$
              • 13.4 Research methodology
                • Exhibit 197: Research methodology
                • Exhibit 198: Validation techniques employed for market sizing
                • Exhibit 199: Information sources
              • 13.5 List of abbreviations
                • Exhibit 200: List of abbreviations

              Research Framework

              Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

              INFORMATION SOURCES

              Primary sources

              • Manufacturers and suppliers
              • Channel partners
              • Industry experts
              • Strategic decision makers

              Secondary sources

              • Industry journals and periodicals
              • Government data
              • Financial reports of key industry players
              • Historical data
              • Press releases

              DATA ANALYSIS

              Data Synthesis

              • Collation of data
              • Estimation of key figures
              • Analysis of derived insights

              Data Validation

              • Triangulation with data models
              • Reference against proprietary databases
              • Corroboration with industry experts

              REPORT WRITING

              Qualitative

              • Market drivers
              • Market challenges
              • Market trends
              • Five forces analysis

              Quantitative

              • Market size and forecast
              • Market segmentation
              • Geographical insights
              • Competitive landscape

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              Key Questions Answered

              • What are the key global market and the regional market share?
              • What are the revenue-generating key market segments?
              • What are the key factors driving and challenging this market’s growth?
              • Who are the key market vendors and their growth strategies?
              • What are the latest trends influencing the growth of this market?
              • What are the variables influencing the market growth in the primary regions?
              • What are the factors influencing the growth of the parent market?

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