Knowledge Process Outsourcing Market Analysis North America,APAC,Europe,South America,Middle East and Africa - US,China,India,Germany,UK - Size and Forecast 2023-2027

Published: Oct 2023 Pages: 176 SKU: IRTNTR75231

Knowledge Process Outsourcing Market Forecast 2023-2027 

The knowledge process outsourcing market size is estimated to grow by USD 90.55 billion at a CAGR of 15.5% between 2022 and 2027. The growing digital transformation, driven by the need for businesses to stay competitive and agile in a digital world, is driving market growth by increasing the adoption of digital technologies and solutions. The focus on reducing operational costs, driven by economic pressures and the need for efficiency, is also boosting market expansion by creating demand for cost-effective solutions and services. Additionally, the increasing demand for specialized knowledge and expertise, driven by the complexity of modern business environments, is driving the development of specialized solutions and driving market growth. Overall, these factors are driving the growth of the market and driving innovations in digital transformation and operational efficiency.

What will be the Size of the Market During the Forecast Period?

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Market Segmentation

This market report extensively covers market segmentation by type (legal process outsourcing, financial process outsourcing, R&D outsourcing, publishing outsourcing, and others), end-user (BFSI, healthcare, IT and telecom, manufacturing, and others), and geography (North America, APAC, Europe, South America, and Middle East and Africa). It also includes an in-depth analysis of drivers, trends, and challenges. Furthermore, the report includes historic market data from 2017 to 2021.

By Type

The market share growth by the legal process outsourcing segment will be significant during the forecast period. The segment involves outsourcing legal services to third-party service providers. These services generally include legal research, contract drafting and management, document review, patent drafting and filing, intellectual property management, and litigation support.

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The legal process outsourcing segment was valued at USD 18.45 billion in 2017. LPO services help companies save significant costs, as they do not have to establish an in-house legal processing department. Legal processes can be outsourced to LPO service providers in countries such as India, the Philippines, and South Africa, which have low labor costs. Moreover, LPO service providers have a pool of lawyers and legal experts with diverse backgrounds. The growth of the LPO segment is attributed to factors such as the increasing demand for legal services from businesses and law firms worldwide.

By Region

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North America is estimated to contribute 39% to the growth of the global market during the forecast period. Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.

North America is a lucrative market, especially in the BFSI sector, as the region is an early adopter of advanced technologies. The presence of top companies fuels the market growth in the region. The KPO market in the region is expected to grow at a moderate rate during the forecast period, as the market is mature when compared with other regional markets. Various companies in the region are launching new technological platforms and are forming partnerships to ease business processes. For instance, In July 2021, Accenture acquired HRC Retail Advisory to strengthen its retail strategy capabilities. Thus, the increasing adoption of technologies, innovations with technological platforms, and partnerships across various industries are driving market growth in the region during the forecast period.

Market Dynamics and Customer Landscape

The market is witnessing significant growth driven by the need for operational efficiency and the use of third-party service providers for engineering design outsourcing. Companies are increasingly leveraging Engineering Services Outsourcing (ESO), particularly in automobile design and other industries requiring specialized expertise. The rise of data-driven organizations has led to a focus on data security and the adoption of cloud-based work platforms. The IT industry is a key player in this market, offering business intelligence and analytical tools to enhance KPO services. The market is characterized by its role in cost reduction and the outsourcing of labor-intensive tasks such as contract drafting. Clients benefit from access to skilled professionals in various fields, including engineers and architects, while protecting sensitive information and reducing real estate costs. Our researchers analyzed the data with 2022 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.

Key Market Driver

The growing digital transformation is notably driving the KPO market growth. Various companies are adopting advanced technologies such as AI, machine learning (ML), and robotics process automation. Implementing advanced technologies like AI, machine learning (ML), and robotics process automation effectively requires specialized knowledge and expertise. They involve outsourcing labor-intensive tasks, such as contract drafting, to specialized service providers. These providers have the necessary expertise and resources to handle sensitive information and deliver high-quality results. By outsourcing these processes, companies can access a pool of highly skilled professionals and advanced technologies.

Many companies use KPO to support their digital transformation efforts. For example, in 2020, Wipro partnered with Marelli to provide engineering services. Similarly, Accenture has assisted a leading healthcare company in developing and implementing a digital transformation strategy, emphasizing the importance of data-driven organizations and data security. Therefore, the increasing digital transformation across industries is expected to drive the growth of the market in the forecast period.

Significant Market Trends

The growing number of delivery centers is a key trend influencing the KPO market. The market has been growing in recent years due to the rising number of delivery centers. These centers provide cost-effective solutions to companies that are looking to outsource their back-office operations, R&D, and analytics activities. The availability of a skilled workforce drives the growth of delivery centers, especially in developing countries such as India, the Philippines, and China.

The use of advanced technologies such as ML and AI is also contributing to the growth of delivery centers. Companies can outsource complex knowledge-based tasks to service providers globally with the advent of cloud computing, artificial intelligence, and machine learning. This helps companies lower their operational costs and increase productivity. For instance, in 2021, Tata Consultancy Services (TCS) announced the launch of its new delivery center in Texas, US. Therefore, the growing number of delivery centers is supporting the growth of the market.

Major Market Challenge

The risk of data breaches may impede the KPO market growth. KPO involves the outsourcing of high-value, knowledge-intensive processes to specialized service providers. However, the outsourcing of knowledge processes can risk the confidentiality, integrity, and availability of sensitive data. Data breaches can lead to consequences such as financial loss, reputational damage, and legal issues. 

The risk of data breaches can prevent companies from outsourcing critical processes, which can slow down the knowledge process outsourcing (KPO) market. For instance, in 2021, Wipro faced a data breach that impacted several clients. The breach enabled attackers to access sensitive information, including financial data, intellectual property, and personal information. Similarly, in 2020, a ransomware attack on Cognizant resulted in data theft and service disruption. Therefore, the risk of data breaches might hinder the growth of the market during the forecast period.

Key Market Customer Landscape

The report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies.

Global Market Customer Landscape

Who are the Major Knowledge Process Outsourcing Market Companies?

Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.

HCL Technologies Ltd. - The company offers knowledge process outsourcing services, which serve industries such as insurance, healthcare, banking and financial services, media, retail, and others.

The report also includes detailed analyses of the competitive landscape of the market and information about 15 market companies, including:

  • Accenture Plc
  • Capgemini Service SAS
  • Cognizant Technology Solutions Corp.
  • CRISIL Ltd.
  • Ernst and Young Global Ltd.
  • Hexaware Technologies Ltd.
  • Infosys Ltd.
  • International Business Machines Corp.
  • McKinsey and Co.
  • Mphasis Ltd.
  • Oracle Corp.
  • SAP SE
  • Sutherland Global Services Inc.
  • Tata Consultancy Services Ltd.
  • Wipro Ltd.

Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.

Segment Overview

The market report forecasts market growth by revenue at global, regional, & country levels and provides an analysis of the latest trends and growth opportunities from 2017 to 2027. 

  • Type Outlook  
    • Legal process outsourcing
    • Financial process outsourcing
    • Research and development outsourcing
    • Publishing outsourcing
    • Others 
  • End-user Outlook 
    • BFSI 
    • Healthcare 
    • IT and telecom
    • Manufacturing 
    • Others 
  • Region Outlook 
    • North America
      • The U.S.
      • Canada
    • Europe
      • U.K.
      • Germany
      • France
      • Rest of Europe
    • APAC
      • China
      • India
    • Middle East & Africa
      • Saudi Arabia
      • South Africa
      • Rest of the Middle East & Africa
    • South America
      • Argentina
      • Brazil
      • Chile

Market Analyst Overview

The market is witnessing significant growth, driven by the demand for specialized talent in fields such as engineers, lawyers, and architects. KPO providers are focusing on reducing the product and service introduction cycle time and alleviating the employee burden by offering expertise in specific industries, particularly finance. This includes outsourcing financial processes, research & development, and leveraging technological advancements and new tools for knowledge-based services. Customers, including banks and financial analytics firms, benefit from improved data management and access to specialized expertise. The market is also seeing growth in off-shoring and professional services, attracting investors, consultants, and business strategists due to its promising Concentration Ratio.

Knowledge Process Outsourcing Market Scope

Report Coverage

Details

Page number

176

Base year

2022

Historic period

2017-2021

Forecast period

2023-2027

Growth momentum & CAGR

Accelerate at a CAGR of 15.5%

Market growth 2023-2027

USD 90.55 billion

Market structure

Fragmented

YoY growth 2022-2023(%)

14.56

Regional analysis

North America, APAC, Europe, South America, and Middle East and Africa

Performing market contribution

North America at 39%

Key countries

US, China, India, Germany, and UK

Competitive landscape

 Leading companies, market positioning of companies, competitive strategies, and industry risks

Key companies profiled

Accenture Plc, Capgemini Service SAS, Cognizant Technology Solutions Corp., CRISIL Ltd., Ernst and Young Global Ltd., HCL Technologies Ltd., Hexaware Technologies Ltd., Infosys Ltd., International Business Machines Corp., McKinsey and Co., Mphasis Ltd., Oracle Corp., SAP SE, Sutherland Global Services Inc., Tata Consultancy Services Ltd., Wipro Ltd., WNS Holdings Ltd., ExlService Holdings Inc., Genpact Ltd., and Moodys Corp.

Market dynamics

Parent market analysis, Market Forecasting, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, Market condition analysis for the forecast period

Customization purview

If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

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What are the Key Data Covered in this Market Research Report?

  • CAGR of the market during the forecast period
  • Detailed information on factors that will drive the market growth and forecasting of the market between 2023 and 2027
  • Precise estimation of the size of the market size and its contribution to the parent market
  • Accurate predictions about upcoming market trends and analysis and changes in consumer behavior
  • Growth of the market industry across Europe, North America, APAC, South America, and Middle East and Africa
  • Thorough market growth analysis of the market’s competitive landscape and detailed information about companies
  • Comprehensive market analysis and report on the factors that will challenge the market research and growth of market companies

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1 Executive Summary

  • 1.1 Market overview
    • Exhibit 01: Executive Summary – Chart on Market Overview
    • Exhibit 02: Executive Summary – Data Table on Market Overview
    • Exhibit 03: Executive Summary – Chart on Global Market Characteristics
    • Exhibit 04: Executive Summary – Chart on Market by Geography
    • Exhibit 05: Executive Summary – Chart on Market Segmentation by Type
    • Exhibit 06: Executive Summary – Chart on Market Segmentation by End-user
    • Exhibit 07: Executive Summary – Chart on Incremental Growth
    • Exhibit 08: Executive Summary – Data Table on Incremental Growth
    • Exhibit 09: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem
    • Exhibit 10: Parent market
    • Exhibit 11: Market Characteristics

3 Market Sizing

  • 3.1 Market definition
    • Exhibit 12: Offerings of vendors included in the market definition
  • 3.2 Market segment analysis
    • Exhibit 13: Market segments
  • 3.3 Market size 2022
    • 3.4 Market outlook: Forecast for 2022-2027
      • Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ million)
      • Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
      • Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
      • Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)

    4 Historic Market Size

    • 4.1 Global knowledge process outsourcing market 2017 - 2021
      • Exhibit 18: Historic Market Size – Data Table on global knowledge process outsourcing market 2017 - 2021 ($ million)
    • 4.2 Type Segment Analysis 2017 - 2021
      • Exhibit 19: Historic Market Size – Type Segment 2017 - 2021 ($ million)
    • 4.3 End-user Segment Analysis 2017 - 2021
      • Exhibit 20: Historic Market Size – End-user Segment 2017 - 2021 ($ million)
    • 4.4 Geography Segment Analysis 2017 - 2021
      • Exhibit 21: Historic Market Size – Geography Segment 2017 - 2021 ($ million)
    • 4.5 Country Segment Analysis 2017 - 2021
      • Exhibit 22: Historic Market Size – Country Segment 2017 - 2021 ($ million)

    5 Five Forces Analysis

    • 5.1 Five forces summary
      • Exhibit 23: Five forces analysis - Comparison between 2022 and 2027
    • 5.2 Bargaining power of buyers
      • Exhibit 24: Chart on Bargaining power of buyers – Impact of key factors 2022 and 2027
    • 5.3 Bargaining power of suppliers
      • Exhibit 25: Bargaining power of suppliers – Impact of key factors in 2022 and 2027
    • 5.4 Threat of new entrants
      • Exhibit 26: Threat of new entrants – Impact of key factors in 2022 and 2027
    • 5.5 Threat of substitutes
      • Exhibit 27: Threat of substitutes – Impact of key factors in 2022 and 2027
    • 5.6 Threat of rivalry
      • Exhibit 28: Threat of rivalry – Impact of key factors in 2022 and 2027
    • 5.7 Market condition
      • Exhibit 29: Chart on Market condition - Five forces 2022 and 2027

    6 Market Segmentation by Type

    • 6.1 Market segments
      • Exhibit 30: Chart on Type - Market share 2022-2027 (%)
      • Exhibit 31: Data Table on Type - Market share 2022-2027 (%)
    • 6.2 Comparison by Type
      • Exhibit 32: Chart on Comparison by Type
      • Exhibit 33: Data Table on Comparison by Type
    • 6.3 Legal process outsourcing - Market size and forecast 2022-2027
      • Exhibit 34: Chart on Legal process outsourcing - Market size and forecast 2022-2027 ($ million)
      • Exhibit 35: Data Table on Legal process outsourcing - Market size and forecast 2022-2027 ($ million)
      • Exhibit 36: Chart on Legal process outsourcing - Year-over-year growth 2022-2027 (%)
      • Exhibit 37: Data Table on Legal process outsourcing - Year-over-year growth 2022-2027 (%)
    • 6.4 Financial process outsourcing - Market size and forecast 2022-2027
      • Exhibit 38: Chart on Financial process outsourcing - Market size and forecast 2022-2027 ($ million)
      • Exhibit 39: Data Table on Financial process outsourcing - Market size and forecast 2022-2027 ($ million)
      • Exhibit 40: Chart on Financial process outsourcing - Year-over-year growth 2022-2027 (%)
      • Exhibit 41: Data Table on Financial process outsourcing - Year-over-year growth 2022-2027 (%)
    • 6.5 Research and development outsourcing - Market size and forecast 2022-2027
      • Exhibit 42: Chart on Research and development outsourcing - Market size and forecast 2022-2027 ($ million)
      • Exhibit 43: Data Table on Research and development outsourcing - Market size and forecast 2022-2027 ($ million)
      • Exhibit 44: Chart on Research and development outsourcing - Year-over-year growth 2022-2027 (%)
      • Exhibit 45: Data Table on Research and development outsourcing - Year-over-year growth 2022-2027 (%)
    • 6.6 Publishing outsourcing - Market size and forecast 2022-2027
      • Exhibit 46: Chart on Publishing outsourcing - Market size and forecast 2022-2027 ($ million)
      • Exhibit 47: Data Table on Publishing outsourcing - Market size and forecast 2022-2027 ($ million)
      • Exhibit 48: Chart on Publishing outsourcing - Year-over-year growth 2022-2027 (%)
      • Exhibit 49: Data Table on Publishing outsourcing - Year-over-year growth 2022-2027 (%)
    • 6.7 Others - Market size and forecast 2022-2027
      • Exhibit 50: Chart on Others - Market size and forecast 2022-2027 ($ million)
      • Exhibit 51: Data Table on Others - Market size and forecast 2022-2027 ($ million)
      • Exhibit 52: Chart on Others - Year-over-year growth 2022-2027 (%)
      • Exhibit 53: Data Table on Others - Year-over-year growth 2022-2027 (%)
    • 6.8 Market opportunity by Type
      • Exhibit 54: Market opportunity by Type ($ million)
      • Exhibit 55: Data Table on Market opportunity by Type ($ million)

    7 Market Segmentation by End-user

    • 7.1 Market segments
      • Exhibit 56: Chart on End-user - Market share 2022-2027 (%)
      • Exhibit 57: Data Table on End-user - Market share 2022-2027 (%)
    • 7.2 Comparison by End-user
      • Exhibit 58: Chart on Comparison by End-user
      • Exhibit 59: Data Table on Comparison by End-user
    • 7.3 BFSI - Market size and forecast 2022-2027
      • Exhibit 60: Chart on BFSI - Market size and forecast 2022-2027 ($ million)
      • Exhibit 61: Data Table on BFSI - Market size and forecast 2022-2027 ($ million)
      • Exhibit 62: Chart on BFSI - Year-over-year growth 2022-2027 (%)
      • Exhibit 63: Data Table on BFSI - Year-over-year growth 2022-2027 (%)
    • 7.4 Healthcare - Market size and forecast 2022-2027
      • Exhibit 64: Chart on Healthcare - Market size and forecast 2022-2027 ($ million)
      • Exhibit 65: Data Table on Healthcare - Market size and forecast 2022-2027 ($ million)
      • Exhibit 66: Chart on Healthcare - Year-over-year growth 2022-2027 (%)
      • Exhibit 67: Data Table on Healthcare - Year-over-year growth 2022-2027 (%)
    • 7.5 IT and telecom - Market size and forecast 2022-2027
      • Exhibit 68: Chart on IT and telecom - Market size and forecast 2022-2027 ($ million)
      • Exhibit 69: Data Table on IT and telecom - Market size and forecast 2022-2027 ($ million)
      • Exhibit 70: Chart on IT and telecom - Year-over-year growth 2022-2027 (%)
      • Exhibit 71: Data Table on IT and telecom - Year-over-year growth 2022-2027 (%)
    • 7.6 Manufacturing - Market size and forecast 2022-2027
      • Exhibit 72: Chart on Manufacturing - Market size and forecast 2022-2027 ($ million)
      • Exhibit 73: Data Table on Manufacturing - Market size and forecast 2022-2027 ($ million)
      • Exhibit 74: Chart on Manufacturing - Year-over-year growth 2022-2027 (%)
      • Exhibit 75: Data Table on Manufacturing - Year-over-year growth 2022-2027 (%)
    • 7.7 Others - Market size and forecast 2022-2027
      • Exhibit 76: Chart on Others - Market size and forecast 2022-2027 ($ million)
      • Exhibit 77: Data Table on Others - Market size and forecast 2022-2027 ($ million)
      • Exhibit 78: Chart on Others - Year-over-year growth 2022-2027 (%)
      • Exhibit 79: Data Table on Others - Year-over-year growth 2022-2027 (%)
    • 7.8 Market opportunity by End-user
      • Exhibit 80: Market opportunity by End-user ($ million)
      • Exhibit 81: Data Table on Market opportunity by End-user ($ million)

    8 Customer Landscape

    • 8.1 Customer landscape overview
      • Exhibit 82: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

    9 Geographic Landscape

    • 9.1 Geographic segmentation
      • Exhibit 83: Chart on Market share by geography 2022-2027 (%)
      • Exhibit 84: Data Table on Market share by geography 2022-2027 (%)
    • 9.2 Geographic comparison
      • Exhibit 85: Chart on Geographic comparison
      • Exhibit 86: Data Table on Geographic comparison
    • 9.3 North America - Market size and forecast 2022-2027
      • Exhibit 87: Chart on North America - Market size and forecast 2022-2027 ($ million)
      • Exhibit 88: Data Table on North America - Market size and forecast 2022-2027 ($ million)
      • Exhibit 89: Chart on North America - Year-over-year growth 2022-2027 (%)
      • Exhibit 90: Data Table on North America - Year-over-year growth 2022-2027 (%)
    • 9.4 APAC - Market size and forecast 2022-2027
      • Exhibit 91: Chart on APAC - Market size and forecast 2022-2027 ($ million)
      • Exhibit 92: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
      • Exhibit 93: Chart on APAC - Year-over-year growth 2022-2027 (%)
      • Exhibit 94: Data Table on APAC - Year-over-year growth 2022-2027 (%)
    • 9.5 Europe - Market size and forecast 2022-2027
      • Exhibit 95: Chart on Europe - Market size and forecast 2022-2027 ($ million)
      • Exhibit 96: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
      • Exhibit 97: Chart on Europe - Year-over-year growth 2022-2027 (%)
      • Exhibit 98: Data Table on Europe - Year-over-year growth 2022-2027 (%)
    • 9.6 South America - Market size and forecast 2022-2027
      • Exhibit 99: Chart on South America - Market size and forecast 2022-2027 ($ million)
      • Exhibit 100: Data Table on South America - Market size and forecast 2022-2027 ($ million)
      • Exhibit 101: Chart on South America - Year-over-year growth 2022-2027 (%)
      • Exhibit 102: Data Table on South America - Year-over-year growth 2022-2027 (%)
    • 9.7 Middle East and Africa - Market size and forecast 2022-2027
      • Exhibit 103: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
      • Exhibit 104: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
      • Exhibit 105: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
      • Exhibit 106: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
    • 9.8 US - Market size and forecast 2022-2027
      • Exhibit 107: Chart on US - Market size and forecast 2022-2027 ($ million)
      • Exhibit 108: Data Table on US - Market size and forecast 2022-2027 ($ million)
      • Exhibit 109: Chart on US - Year-over-year growth 2022-2027 (%)
      • Exhibit 110: Data Table on US - Year-over-year growth 2022-2027 (%)
    • 9.9 China - Market size and forecast 2022-2027
      • Exhibit 111: Chart on China - Market size and forecast 2022-2027 ($ million)
      • Exhibit 112: Data Table on China - Market size and forecast 2022-2027 ($ million)
      • Exhibit 113: Chart on China - Year-over-year growth 2022-2027 (%)
      • Exhibit 114: Data Table on China - Year-over-year growth 2022-2027 (%)
    • 9.10 Germany - Market size and forecast 2022-2027
      • Exhibit 115: Chart on Germany - Market size and forecast 2022-2027 ($ million)
      • Exhibit 116: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
      • Exhibit 117: Chart on Germany - Year-over-year growth 2022-2027 (%)
      • Exhibit 118: Data Table on Germany - Year-over-year growth 2022-2027 (%)
    • 9.11 India - Market size and forecast 2022-2027
      • Exhibit 119: Chart on India - Market size and forecast 2022-2027 ($ million)
      • Exhibit 120: Data Table on India - Market size and forecast 2022-2027 ($ million)
      • Exhibit 121: Chart on India - Year-over-year growth 2022-2027 (%)
      • Exhibit 122: Data Table on India - Year-over-year growth 2022-2027 (%)
    • 9.12 UK - Market size and forecast 2022-2027
      • Exhibit 123: Chart on UK - Market size and forecast 2022-2027 ($ million)
      • Exhibit 124: Data Table on UK - Market size and forecast 2022-2027 ($ million)
      • Exhibit 125: Chart on UK - Year-over-year growth 2022-2027 (%)
      • Exhibit 126: Data Table on UK - Year-over-year growth 2022-2027 (%)
    • 9.13 Market opportunity by geography
      • Exhibit 127: Market opportunity by geography ($ million)
      • Exhibit 128: Data Tables on Market opportunity by geography ($ million)

    10 Drivers, Challenges, and Trends

    • 10.1 Market drivers
      • 10.2 Market challenges
        • 10.3 Impact of drivers and challenges
          • Exhibit 129: Impact of drivers and challenges in 2022 and 2027
        • 10.4 Market trends

          11 Vendor Landscape

          • 11.1 Overview
            • 11.2 Vendor landscape
              • Exhibit 130: Overview on Criticality of inputs and Factors of differentiation
            • 11.3 Landscape disruption
              • Exhibit 131: Overview on factors of disruption
            • 11.4 Industry risks
              • Exhibit 132: Impact of key risks on business

            12 Vendor Analysis

            • 12.1 Vendors covered
              • Exhibit 133: Vendors covered
            • 12.2 Market positioning of vendors
              • Exhibit 134: Matrix on vendor position and classification
            • 12.3 Accenture Plc
              • Exhibit 135: Accenture Plc - Overview
              • Exhibit 136: Accenture Plc - Business segments
              • Exhibit 137: Accenture Plc - Key offerings
              • Exhibit 138: Accenture Plc - Segment focus
            • 12.4 Capgemini Service SAS
              • Exhibit 139: Capgemini Service SAS - Overview
              • Exhibit 140: Capgemini Service SAS - Business segments
              • Exhibit 141: Capgemini Service SAS - Key news
              • Exhibit 142: Capgemini Service SAS - Key offerings
              • Exhibit 143: Capgemini Service SAS - Segment focus
            • 12.5 Ernst and Young Global Ltd.
              • Exhibit 144: Ernst and Young Global Ltd. - Overview
              • Exhibit 145: Ernst and Young Global Ltd. - Product / Service
              • Exhibit 146: Ernst and Young Global Ltd. - Key offerings
            • 12.6 ExlService Holdings Inc.
              • Exhibit 147: ExlService Holdings Inc. - Overview
              • Exhibit 148: ExlService Holdings Inc. - Business segments
              • Exhibit 149: ExlService Holdings Inc. - Key news
              • Exhibit 150: ExlService Holdings Inc. - Key offerings
              • Exhibit 151: ExlService Holdings Inc. - Segment focus
            • 12.7 Genpact Ltd.
              • Exhibit 152: Genpact Ltd. - Overview
              • Exhibit 153: Genpact Ltd. - Business segments
              • Exhibit 154: Genpact Ltd. - Key news
              • Exhibit 155: Genpact Ltd. - Key offerings
              • Exhibit 156: Genpact Ltd. - Segment focus
            • 12.8 HCL Technologies Ltd.
              • Exhibit 157: HCL Technologies Ltd. - Overview
              • Exhibit 158: HCL Technologies Ltd. - Business segments
              • Exhibit 159: HCL Technologies Ltd. - Key news
              • Exhibit 160: HCL Technologies Ltd. - Key offerings
              • Exhibit 161: HCL Technologies Ltd. - Segment focus
            • 12.9 International Business Machines Corp.
              • Exhibit 162: International Business Machines Corp. - Overview
              • Exhibit 163: International Business Machines Corp. - Business segments
              • Exhibit 164: International Business Machines Corp. - Key news
              • Exhibit 165: International Business Machines Corp. - Key offerings
              • Exhibit 166: International Business Machines Corp. - Segment focus
            • 12.10 McKinsey and Co.
              • Exhibit 167: McKinsey and Co. - Overview
              • Exhibit 168: McKinsey and Co. - Product / Service
              • Exhibit 169: McKinsey and Co. - Key offerings
            • 12.11 Moodys Corp.
              • Exhibit 170: Moodys Corp. - Overview
              • Exhibit 171: Moodys Corp. - Business segments
              • Exhibit 172: Moodys Corp. - Key offerings
              • Exhibit 173: Moodys Corp. - Segment focus
            • 12.12 Mphasis Ltd.
              • Exhibit 174: Mphasis Ltd. - Overview
              • Exhibit 175: Mphasis Ltd. - Product / Service
              • Exhibit 176: Mphasis Ltd. - Key offerings
            • 12.13 Oracle Corp.
              • Exhibit 177: Oracle Corp. - Overview
              • Exhibit 178: Oracle Corp. - Business segments
              • Exhibit 179: Oracle Corp. - Key news
              • Exhibit 180: Oracle Corp. - Key offerings
              • Exhibit 181: Oracle Corp. - Segment focus
            • 12.14 SAP SE
              • Exhibit 182: SAP SE - Overview
              • Exhibit 183: SAP SE - Business segments
              • Exhibit 184: SAP SE - Key news
              • Exhibit 185: SAP SE - Key offerings
              • Exhibit 186: SAP SE - Segment focus
            • 12.15 Tata Consultancy Services Ltd.
              • Exhibit 187: Tata Consultancy Services Ltd. - Overview
              • Exhibit 188: Tata Consultancy Services Ltd. - Business segments
              • Exhibit 189: Tata Consultancy Services Ltd. - Key news
              • Exhibit 190: Tata Consultancy Services Ltd. - Key offerings
              • Exhibit 191: Tata Consultancy Services Ltd. - Segment focus
            • 12.16 Wipro Ltd.
              • Exhibit 192: Wipro Ltd. - Overview
              • Exhibit 193: Wipro Ltd. - Business segments
              • Exhibit 194: Wipro Ltd. - Key news
              • Exhibit 195: Wipro Ltd. - Key offerings
              • Exhibit 196: Wipro Ltd. - Segment focus
            • 12.17 WNS Holdings Ltd.
              • Exhibit 197: WNS Holdings Ltd. - Overview
              • Exhibit 198: WNS Holdings Ltd. - Business segments
              • Exhibit 199: WNS Holdings Ltd. - Key offerings
              • Exhibit 200: WNS Holdings Ltd. - Segment focus

            13 Appendix

            • 13.1 Scope of the report
              • 13.2 Inclusions and exclusions checklist
                • Exhibit 201: Inclusions checklist
                • Exhibit 202: Exclusions checklist
              • 13.3 Currency conversion rates for US$
                • Exhibit 203: Currency conversion rates for US$
              • 13.4 Research methodology
                • Exhibit 204: Research methodology
                • Exhibit 205: Validation techniques employed for market sizing
                • Exhibit 206: Information sources
              • 13.5 List of abbreviations
                • Exhibit 207: List of abbreviations

                Research Framework

                Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

                INFORMATION SOURCES

                Primary sources

                • Manufacturers and suppliers
                • Channel partners
                • Industry experts
                • Strategic decision makers

                Secondary sources

                • Industry journals and periodicals
                • Government data
                • Financial reports of key industry players
                • Historical data
                • Press releases

                DATA ANALYSIS

                Data Synthesis

                • Collation of data
                • Estimation of key figures
                • Analysis of derived insights

                Data Validation

                • Triangulation with data models
                • Reference against proprietary databases
                • Corroboration with industry experts

                REPORT WRITING

                Qualitative

                • Market drivers
                • Market challenges
                • Market trends
                • Five forces analysis

                Quantitative

                • Market size and forecast
                • Market segmentation
                • Geographical insights
                • Competitive landscape

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                Key Questions Answered

                • What are the key global market and the regional market share?
                • What are the revenue-generating key market segments?
                • What are the key factors driving and challenging this market’s growth?
                • Who are the key market vendors and their growth strategies?
                • What are the latest trends influencing the growth of this market?
                • What are the variables influencing the market growth in the primary regions?
                • What are the factors influencing the growth of the parent market?

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