Multichannel Order Management Market by Solution and Geography - Forecast and Analysis 2022-2026

The multichannel order management market share is expected to increase by USD 1.43 billion from 2021 to 2026 at a CAGR of 10.34%.

This multichannel order management market research report provides valuable insights on the post COVID-19 impact on the market, which will help companies evaluate their business approaches. Furthermore, this report extensively covers multichannel order management market segmentation by solution (software and services) and geography (North America, Europe, APAC, South America, and Middle East and Africa). The multichannel order management market report also offers information on several market vendors, including Algopix Holdings Ltd., Browntape Technologies Pvt. Ltd., Cloud Commerce Group Ltd., Constellation Software Inc., Delhivery Pvt. Ltd., GeekSeller LLC, HCL Technologies Ltd., International Business Machines Corp., Linnworks Software Inc., ManageEcom, nChannel, Newfold Digital Inc., Oracle Corp., Sage Group Plc, SalesWarp, SellerActive Inc., Selro Ltd., Vinculum Solutions Pvt. Ltd., Zoho Corp. Pvt. Ltd., and Salesforce.com Inc. among others.

What will the Multichannel Order Management Market Size be During the Forecast Period?

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Multichannel Order Management Market: Key Drivers, Trends, and Challenges

The convenience and easy accessibility of mobile payment systems is notably driving the multichannel order management market growth, although factors such as lack of quality standards in SLAs may impede market growth. Our research analysts have studied the historical data and deduced the key market drivers and the COVID-19 pandemic impact on the multichannel order management industry. The holistic analysis of the drivers will help in deducing end goals and refining marketing strategies to gain a competitive edge.

Key Multichannel Order Management Market Driver

One of the key factors driving the global multichannel order management market growth is the convenience and easy accessibility of mobile payment systems. With a view to extending banking and payment services to remote areas, governments across the globe are investing heavily in financial institutions to motivate them to extend their services in rural areas. Furthermore, mobile commerce vendors are partnering with retail and telecom companies to offer payment services as a built-in function. Therefore, mobility plays a crucial role in ensuring an uninterrupted data-sharing process. Financial inclusion can be achieved by mobility, and people without access to a bank can use mobile banking, m-commerce, and mobile money. Such factors will boost the adoption of multichannel order management solutions, thereby driving the market growth during the forecast period.

Key Multichannel Order Management Market Trend

Emergence of smart cities is one of the key multichannel order management market trends that is expected to impact the industry positively in the forecast period. This industry is playing a key role in smart cities as it is mostly connected to digital smart devices, such as mobile phones and tablets, in which different requirements exist. Efficient multichannel order management solutions are required to manage orders from these varied sources in different industries such as retail (wholesale and e-commerce), telecom (Internet provider), and housing and gated community management. The number of smart cities worldwide is expected to grow rapidly in the coming years. Hence, the need for analyzing the data that is collected from the devices installed in smart cities to improve business quality is an imminent one. 

Key Multichannel Order Management Market Challenge

One of the key challenges to the global multichannel order management market growth is the lack of quality standards in service-level agreements (SLAs). An SLA covers all possible expected levels of services from the service provider. However, SLAs do not cover the delivery process of services. End-users are also uninformed about the full services to be included in SLAs to protect their businesses. They also lack experience in terms of negotiating SLAs before opting for cloud or managed services, and most of the time, they may realize this too late. Therefore, service providers need to be clear and transparent regarding the SLAs to encourage the adoption of multichannel order management services. Thus, the lack of quality standards in SLAs is expected to negatively impact the market growth during the forecast period.

This multichannel order management market analysis report also provides detailed information on other upcoming trends and challenges that will have a far-reaching effect on the market growth. The actionable insights on the trends and challenges will help companies evaluate and develop growth strategies for 2022-2026.

Parent Market Analysis

Technavio categorizes the global multichannel order management market as a part of the global systems software market. Our research report has extensively covered external factors influencing the parent market growth potential in the coming years, which will determine the levels of growth of the multichannel order management market during the forecast period.

Who are the Major Multichannel Order Management Market Vendors?

The report analyzes the market's competitive landscape and offers information on several market vendors, including:

 

• Algopix Holdings Ltd.
• Browntape Technologies Pvt. Ltd.
• Cloud Commerce Group Ltd.
• Constellation Software Inc.
• Delhivery Pvt. Ltd.
• GeekSeller LLC
• HCL Technologies Ltd.
• International Business Machines Corp.
• Linnworks Software Inc.
• ManageEcom
• nChannel
• Newfold Digital Inc.
• Oracle Corp.
• Sage Group Plc
• SalesWarp
• SellerActive Inc.
• Selro Ltd.
• Vinculum Solutions Pvt. Ltd.
• Zoho Corp. Pvt. Ltd.
• Salesforce.com Inc.

 

This statistical study of the multichannel order management market encompasses successful business strategies deployed by the key vendors. The multichannel order management market is fragmented and the vendors are deploying growth strategies such as technological innovation to compete in the market.

Product Insights and News

• Algopix Holdings Ltd. - It is a privately held company headquartered in the US. It is a global company, with limited information regarding its financials and limited information regarding its employee strength is available. Its revenue from the global multichannel order management market contributes to its overall revenues along with its other offerings, but it is not a key revenue stream for the company.
• Algopix Holdings Ltd. - The company offers multichannel order management software namely Solid Commerce for bulk listings, order management, dynamic repricing, and shipping tools for sellers.

To make the most of the opportunities and recover from post COVID-19 impact, market vendors should focus more on the growth prospects in the fast-growing segments, while maintaining their positions in the slow-growing segments.

The multichannel order management market forecast report offers in-depth insights into key vendor profiles. The profiles include information on the production, sustainability, and prospects of the leading companies.

Multichannel Order Management Market Value Chain Analysis

Our report provides extensive information on the value chain analysis for the multichannel order management market, which vendors can leverage to gain a competitive advantage during the forecast period. The end-to-end understanding of the value chain is essential in profit margin optimization and evaluation of business strategies. The data available in our value chain analysis segment can help vendors drive costs and enhance customer services during the forecast period.

Which are the Key Regions for Multichannel Order Management Market?

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31% of the market's growth will originate from North America during the forecast period. US and Canada are the key markets for the multichannel order management in North America. However, market growth in this region will be slower than the growth of the market in other regions.

The presence of a large number of retail as well as healthcare and telecom vendors in the region, high adoption of online ordering technologies such as mobile apps, and the emergence of IoT analytics in end-user industries will facilitate the multichannel order management market growth in North America over the forecast period. This market research report entails detailed information on the competitive intelligence, marketing gaps, and regional opportunities in store for vendors, which will assist in creating efficient business plans.

COVID Impact and Recovery Analysis

The outbreak of COVID-19 led the e-commerce industry to temporarily halt its operations at the beginning of 2020. Despite the economic slowdown caused by the pandemic, the US industrial markets have continued to report healthy figures during 2020, benefitting from increased online shopping. This is driving the demand for last-mile, infill spaces and multi-storey warehouses, and e-commerce logistics near major population centers. Moreover, big investments are made by Canadian players in the automation and densification of warehouse facilities. Thus, such factors are expected to boost the demand for multichannel order management in the region during the forecast period.

What are the Revenue-generating Solution Segments in the Multichannel Order Management Market?

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The multichannel order management market share growth by the software segment will be significant during the forecast period. The growth is attributed to the increasing globalization along with the growing geographical reach of retail, telecom, BFSI, and IT companies. The demand for software solutions is also increasing in emerging economies such as China, India, Brazil, Indonesia, and Mexico due to the emergence of e-commerce. 

This report provides an accurate prediction of the contribution of all the segments to the growth of the multichannel order management market size and actionable market insights on post COVID-19 impact on each segment.

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Order Management market in Telecom Sector - The market size will grow by USD 1.19 billion during 2018-2022. 

Multichannel Order Management Market Scope
Report Coverage	Details
Page number	120
Base year	2021
Forecast period	2022-2026
Growth momentum & CAGR	Decelerate at a CAGR of 10.34%
Market growth 2022-2026	$ 1.43 billion
Market structure	Fragmented
YoY growth (%)	12.46
Regional analysis	North America, Europe, APAC, South America, and Middle East and Africa
Performing market contribution	North America at 31%
Key consumer countries	US, Canada, China, UK, and Germany
Competitive landscape	Leading companies, Competitive strategies, Consumer engagement scope
Key companies profiled	Algopix Holdings Ltd., Browntape Technologies Pvt. Ltd., Cloud Commerce Group Ltd., Constellation Software Inc., Delhivery Pvt. Ltd., GeekSeller LLC, HCL Technologies Ltd., International Business Machines Corp., Linnworks Software Inc., ManageEcom, nChannel, Newfold Digital Inc., Oracle Corp., Sage Group Plc, SalesWarp, SellerActive Inc., Selro Ltd., Vinculum Solutions Pvt. Ltd., Zoho Corp. Pvt. Ltd., and Salesforce.com Inc.
Market dynamics	Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID 19 impact and recovery analysis and future consumer dynamics, Market condition analysis for forecast period
Customization purview	If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

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What are the Key Data Covered in this Multichannel Order Management Market Report?

• CAGR of the market during the forecast period 2022-2026
• Detailed information on factors that will drive multichannel order management market growth during the next five years
• Precise estimation of the multichannel order management market size and its contribution to the parent market
• Accurate predictions on upcoming trends and changes in consumer behavior
• The growth of the multichannel order management industry across North America, Europe, APAC, South America, and Middle East and Africa
• A thorough analysis of the market's competitive landscape and detailed information on vendors
• Comprehensive details of factors that will challenge the growth of multichannel order management market vendors

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