Global Office and Contact Center Headsets Market Analysis North America, APAC, Europe, South America, Middle East and Africa - US, China, India, Germany, UK - Size and Forecast 2024-2028

Published: Jan 2024 Pages: 185 SKU: IRTNTR43260

Office and Contact Center Headsets Market Forecast 2024-2028 

The office and contact center headsets market size is forecast to increase by USD 2.04 billion, at a CAGR of 12.01% between 2023 and 2028. The growth of the market depends on several factors such as increased user productivity in offices and call centers, the low risk of health complications while using headsets, and the growing popularity of wireless headsets.

The report offers extensive research analysis on the Market, with a categorization based on Application, including contact center and office. It further segments the market by Type, encompassing wired and wireless. In addition, it further segments the market by Connectivity, comprising USB, 3.5-mm plug, registered jack, QD, and 2.5-mm plug. Additionally, the report provides Region segmentation, covering APAC, Europe, North America, Middle East and Africa, and South America. Market size, historical data (2018-2022), and future projections are presented in terms of value (in USD billion) for all the mentioned segments.

What will be the Size of the Market During the Forecast Period?

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Market Key Drivers, Trends and Challenges

Our researchers analyzed the data with 2023 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.

Key Market Driver

One of the key factors driving the market growth is the increased user productivity in offices and call centers. The increasing use of headsets in offices and call centers boost employee efficiency and productivity. In addition,  headsets allow users to multitask while also attending calls or listening to music. Furthermore, headsets largely aim at helping users keep their hands free so that they can engage themselves in other tasks, such as taking notes or performing other daily office tasks, without any interruption.

Moreover, cordless headsets provide users the freedom to move around the perimeter of their workspace during phone calls. In addition, this allows users to gather related material and resources that may be important for calls. Hence, such factors are positively impacting the market. Therefore, it is expected to drive the market growth during the forecast period.

Key Market Trends

A key factor shaping the market growth is the growing adoption of over-ear headsets. Call center operators usually prefer over-ear headsets as they offer better audio quality.  In addition, the rise in the number of call centers, especially in developing countries, and the growing demand for high-quality headsets have led to increasing sales of over-ear headsets. Furthermore, there is also a great demand for wireless over-ear headphones that are equipped with Bluetooth and NFC technology and touch-sensing controls.

Moreover, over-ear headsets are becoming more and more common in call centers and offices due to their excellent audio quality, noise isolation, and comfort. In addition, these headphones are perfect for extended use because of their extended wearability and features such as noise-canceling technology, which improves communication clarity in noisy environments. Furthermore, their increasing popularity is also attributed to their polished appearance, wireless connectivity, and integration of communication technologies. Hence, such factors are driving the market growth during the forecast period.

Major Market Challenge

Perceived health hazards of using wireless headphones are one of the key challenges hindering market growth. The popularity of wireless headphones is increasing rapidly due to the changing consumer patterns for wire-free listening and the adoption of smartphones. In addition, many consumers are cautious about the health hazards pertaining to wireless headphones. 

Moreover, Bluetooth functions at lower radio frequency (2400 to 2483.5 MHz) in comparison to cellular signals, it leads to several biological effects due to the alternating electromagnetic fields (EMF). In addition, the regular use and increased contact time with EMF radiations may affect head and brain tissues. Therefore, the electromagnetic waves produced by wireless headphones may lead to serious brain damage. Hence, such factors are hindering market growth during the forecast period.

Market Customer Landscape

The market research report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies.

 Customer Landscape

Who are the Major Market Companies?

Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.

Audio Technica US Inc: The company offers office and contact center headsets such as StreamSet, and M Series to experience high-fidelity audio, comfort, and long battery life.

The research report also includes detailed analyses of the competitive landscape of the market and information about 21 market companies, including:

  1. Avaya LLC
  2. beyerdynamic GmbH and Co. KG
  3. BigPassport
  4. Cyber Acoustics Inc.
  5. EPOS
  6. GN Store Nord AS
  7. HP Inc.
  8. Koninklijke Philips N.V.
  9. LG Electronics Inc.
  10. Logitech International SA
  11. Microsoft Corp.
  12. Panasonic Holdings Corp.
  13. RHA Technologies Ltd.
  14. Roland Corp.
  15. Samsung Electronics Co. Ltd.
  16. Sennheiser Electronic GmbH and Co. KG
  17. Shure Inc.
  18. Sony Group Corp.
  19. Xiaomi Communications Co. Ltd.
  20. Zebronics India Pvt. Ltd.

Qualitative and quantitative market growth analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.

What is the Largest-Growing Segments in the Market?

The contact center segment is estimated to witness significant growth during the forecast period. Business process improvement is a significant approach that is shaping the entire call center market. In addition, to satisfy customers, a large number of companies need to enhance the speed, quality, and flexibility of services provided by call centers.  Furthermore, business process improvement enables companies to analyze the existing client processes and identify opportunities to improve their operations.

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The contact center segment was the largest segment and was valued at USD 1.19 billion in 2018. Moreover, call centers require high-end equipment, such as advanced headsets, to collect data for analysis. In addition, companies have also started outsourcing call centers not only based on pricing but also based on technological advances and the ability to deliver effective solutions and add value to the overall customer experience. Therefore, this is leading to an increase in the demand for high-quality headsets. Hence, such factors are fuelling the growth of this segment which in turn drives the market growth during the forecast period.

Which are the Key Regions for the Market?

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North America is estimated to contribute 34% to the growth of the global market during the forecast period. Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period. The US is the largest country-specific market for headsets in the Americas due to the presence of many reputed vendors and a large target audience in the country. In addition, the high demand for headphones in North America contributes significantly to the growth of the headphones market in the Americas. Moreover, high disposable income levels, too, contribute to the growth of the Americas market. Furthermore, the increased penetration of smartphones, too, adds to the growth of the market in the region. In addition, the US and Canada are considered major contributors to the growth of the global wireless headphones market. Hence, such factors are driving the market growth in North America during the forecast period.

Segment Overview

The market report forecasts market growth by revenue at global, regional & country levels and provides a market research and growth analysis of the latest market trends and analysis and growth opportunities from 2018 to 2028. 

  • Application Outlook 
    • Contact center
    • Office
  • Type Outlook 
    • Wired
    • Wireless
  • Connectivity Outlook 
    • USB
    • 3.5-mm plug
    • Registered jack
    • QD
    • 2.5-mm plug
  • Region Outlook 
    • North America
      • The U.S.
      • Canada
    • Europe
      • The U.K.
      • Germany
      • France
      • Rest of Europe
    • APAC
      • China
      • India
    • South America
      • Chile
      • Argentina
      • Brazil
    • Middle East & Africa
      • Saudi Arabia
      • South Africa
      • Rest of the Middle East & Africa

Office and Contact Center Headsets Market Scope

Report Coverage

Details

Page number

185

Base year

2023

Historic period

 2018-2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 12.01%

Market Growth 2024-2028

USD 2.04 billion

Market structure

Fragmented

YoY growth 2023-2024(%)

11.1

Regional analysis

North America, APAC, Europe, South America, and Middle East and Africa

Performing market contribution

North America at 34%

Key countries

US, China, India, Germany, and UK

Competitive landscape

 Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks

Key companies profiled

Audio Technica US Inc., Avaya LLC, beyerdynamic GmbH and Co. KG, BigPassport, Cyber Acoustics Inc., EPOS, GN Store Nord AS, HP Inc., Koninklijke Philips N.V., LG Electronics Inc., Logitech International SA, Microsoft Corp., Panasonic Holdings Corp., RHA Technologies Ltd., Roland Corp., Samsung Electronics Co. Ltd., Sennheiser Electronic GmbH and Co. KG, Shure Inc., Sony Group Corp., Xiaomi Communications Co. Ltd., and Zebronics India Pvt. Ltd.

Market dynamics

Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, and Market condition analysis for the forecast period.

Customization purview

If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

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What are the Key Data Covered in this Office and Contact Center Headsets Market Research Report?

  • CAGR of the market during the forecast period
  • Detailed information on factors that will drive the growth of the market between 2024 and 2028
  • Precise estimation of the market size and its contribution to the market in focus on the parent market
  • Accurate market forecast about upcoming market growth and trends and changes in consumer behavior
  • Growth of the market across North America, APAC, Europe, South America, and the Middle East and Africa
  • A thorough market growth and forecasting analysis of the market’s competitive landscape and detailed information about companies
  • Comprehensive market analysis and report of factors that will challenge the growth of market companies

We can help! Our analysts can customize this market research report to meet your requirements. 

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1 Executive Summary

  • 1.1 Market overview
    • Exhibit 01: Executive Summary – Chart on Market Overview
    • Exhibit 02: Executive Summary – Data Table on Market Overview
    • Exhibit 03: Executive Summary – Chart on Global Market Characteristics
    • Exhibit 04: Executive Summary – Chart on Market by Geography
    • Exhibit 05: Executive Summary – Chart on Market Segmentation by Application
    • Exhibit 06: Executive Summary – Chart on Market Segmentation by Type
    • Exhibit 07: Executive Summary – Chart on Market Segmentation by Connectivity
    • Exhibit 08: Executive Summary – Chart on Incremental Growth
    • Exhibit 09: Executive Summary – Data Table on Incremental Growth
    • Exhibit 10: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem
    • Exhibit 11: Parent market
    • Exhibit 12: Market Characteristics

3 Market Sizing

  • 3.1 Market definition
    • Exhibit 13: Offerings of vendors included in the market definition
  • 3.2 Market segment analysis
    • Exhibit 14: Market segments
  • 3.3 Market size 2023
    • 3.4 Market outlook: Forecast for 2023-2028
      • Exhibit 15: Chart on Global - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 16: Data Table on Global - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 17: Chart on Global Market: Year-over-year growth 2023-2028 (%)
      • Exhibit 18: Data Table on Global Market: Year-over-year growth 2023-2028 (%)

    4 Historic Market Size

    • 4.1 Global office and contact center headsets market 2018 - 2022
      • Exhibit 19: Historic Market Size – Data Table on global office and contact center headsets market 2018 - 2022 ($ billion)
    • 4.2 Application Segment Analysis 2018 - 2022
      • Exhibit 20: Historic Market Size – Application Segment 2018 - 2022 ($ billion)
    • 4.3 Type Segment Analysis 2018 - 2022
      • Exhibit 21: Historic Market Size – Type Segment 2018 - 2022 ($ billion)
    • 4.4 Connectivity Segment Analysis 2018 - 2022
      • Exhibit 22: Historic Market Size – Connectivity Segment 2018 - 2022 ($ billion)
    • 4.5 Geography Segment Analysis 2018 - 2022
      • Exhibit 23: Historic Market Size – Geography Segment 2018 - 2022 ($ billion)
    • 4.6 Country Segment Analysis 2018 - 2022
      • Exhibit 24: Historic Market Size – Country Segment 2018 - 2022 ($ billion)

    5 Five Forces Analysis

    • 5.1 Five forces summary
      • Exhibit 25: Five forces analysis - Comparison between 2023 and 2028
    • 5.2 Bargaining power of buyers
      • Exhibit 26: Chart on Bargaining power of buyers – Impact of key factors 2023 and 2028
    • 5.3 Bargaining power of suppliers
      • Exhibit 27: Bargaining power of suppliers – Impact of key factors in 2023 and 2028
    • 5.4 Threat of new entrants
      • Exhibit 28: Threat of new entrants – Impact of key factors in 2023 and 2028
    • 5.5 Threat of substitutes
      • Exhibit 29: Threat of substitutes – Impact of key factors in 2023 and 2028
    • 5.6 Threat of rivalry
      • Exhibit 30: Threat of rivalry – Impact of key factors in 2023 and 2028
    • 5.7 Market condition
      • Exhibit 31: Chart on Market condition - Five forces 2023 and 2028

    6 Market Segmentation by Application

    • 6.1 Market segments
      • Exhibit 32: Chart on Application - Market share 2023-2028 (%)
      • Exhibit 33: Data Table on Application - Market share 2023-2028 (%)
    • 6.2 Comparison by Application
      • Exhibit 34: Chart on Comparison by Application
      • Exhibit 35: Data Table on Comparison by Application
    • 6.3 Contact center - Market size and forecast 2023-2028
      • Exhibit 36: Chart on Contact center - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 37: Data Table on Contact center - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 38: Chart on Contact center - Year-over-year growth 2023-2028 (%)
      • Exhibit 39: Data Table on Contact center - Year-over-year growth 2023-2028 (%)
    • 6.4 Office - Market size and forecast 2023-2028
      • Exhibit 40: Chart on Office - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 41: Data Table on Office - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 42: Chart on Office - Year-over-year growth 2023-2028 (%)
      • Exhibit 43: Data Table on Office - Year-over-year growth 2023-2028 (%)
    • 6.5 Market opportunity by Application
      • Exhibit 44: Market opportunity by Application ($ billion)
      • Exhibit 45: Data Table on Market opportunity by Application ($ billion)

    7 Market Segmentation by Type

    • 7.1 Market segments
      • Exhibit 46: Chart on Type - Market share 2023-2028 (%)
      • Exhibit 47: Data Table on Type - Market share 2023-2028 (%)
    • 7.2 Comparison by Type
      • Exhibit 48: Chart on Comparison by Type
      • Exhibit 49: Data Table on Comparison by Type
    • 7.3 Wired - Market size and forecast 2023-2028
      • Exhibit 50: Chart on Wired - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 51: Data Table on Wired - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 52: Chart on Wired - Year-over-year growth 2023-2028 (%)
      • Exhibit 53: Data Table on Wired - Year-over-year growth 2023-2028 (%)
    • 7.4 Wireless - Market size and forecast 2023-2028
      • Exhibit 54: Chart on Wireless - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 55: Data Table on Wireless - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 56: Chart on Wireless - Year-over-year growth 2023-2028 (%)
      • Exhibit 57: Data Table on Wireless - Year-over-year growth 2023-2028 (%)
    • 7.5 Market opportunity by Type
      • Exhibit 58: Market opportunity by Type ($ billion)
      • Exhibit 59: Data Table on Market opportunity by Type ($ billion)

    8 Market Segmentation by Connectivity

    • 8.1 Market segments
      • Exhibit 60: Chart on Connectivity - Market share 2023-2028 (%)
      • Exhibit 61: Data Table on Connectivity - Market share 2023-2028 (%)
    • 8.2 Comparison by Connectivity
      • Exhibit 62: Chart on Comparison by Connectivity
      • Exhibit 63: Data Table on Comparison by Connectivity
    • 8.3 USB - Market size and forecast 2023-2028
      • Exhibit 64: Chart on USB - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 65: Data Table on USB - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 66: Chart on USB - Year-over-year growth 2023-2028 (%)
      • Exhibit 67: Data Table on USB - Year-over-year growth 2023-2028 (%)
    • 8.4 3.5-mm plug - Market size and forecast 2023-2028
      • Exhibit 68: Chart on 3.5-mm plug - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 69: Data Table on 3.5-mm plug - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 70: Chart on 3.5-mm plug - Year-over-year growth 2023-2028 (%)
      • Exhibit 71: Data Table on 3.5-mm plug - Year-over-year growth 2023-2028 (%)
    • 8.5 Registered jack - Market size and forecast 2023-2028
      • Exhibit 72: Chart on Registered jack - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 73: Data Table on Registered jack - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 74: Chart on Registered jack - Year-over-year growth 2023-2028 (%)
      • Exhibit 75: Data Table on Registered jack - Year-over-year growth 2023-2028 (%)
    • 8.6 QD - Market size and forecast 2023-2028
      • Exhibit 76: Chart on QD - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 77: Data Table on QD - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 78: Chart on QD - Year-over-year growth 2023-2028 (%)
      • Exhibit 79: Data Table on QD - Year-over-year growth 2023-2028 (%)
    • 8.7 2.5-mm plug - Market size and forecast 2023-2028
      • Exhibit 80: Chart on 2.5-mm plug - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 81: Data Table on 2.5-mm plug - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 82: Chart on 2.5-mm plug - Year-over-year growth 2023-2028 (%)
      • Exhibit 83: Data Table on 2.5-mm plug - Year-over-year growth 2023-2028 (%)
    • 8.8 Market opportunity by Connectivity
      • Exhibit 84: Market opportunity by Connectivity ($ billion)
      • Exhibit 85: Data Table on Market opportunity by Connectivity ($ billion)

    9 Customer Landscape

    • 9.1 Customer landscape overview
      • Exhibit 86: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

    10 Geographic Landscape

    • 10.1 Geographic segmentation
      • Exhibit 87: Chart on Market share by geography 2023-2028 (%)
      • Exhibit 88: Data Table on Market share by geography 2023-2028 (%)
    • 10.2 Geographic comparison
      • Exhibit 89: Chart on Geographic comparison
      • Exhibit 90: Data Table on Geographic comparison
    • 10.3 North America - Market size and forecast 2023-2028
      • Exhibit 91: Chart on North America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 92: Data Table on North America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 93: Chart on North America - Year-over-year growth 2023-2028 (%)
      • Exhibit 94: Data Table on North America - Year-over-year growth 2023-2028 (%)
    • 10.4 APAC - Market size and forecast 2023-2028
      • Exhibit 95: Chart on APAC - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 96: Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 97: Chart on APAC - Year-over-year growth 2023-2028 (%)
      • Exhibit 98: Data Table on APAC - Year-over-year growth 2023-2028 (%)
    • 10.5 Europe - Market size and forecast 2023-2028
      • Exhibit 99: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 100: Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 101: Chart on Europe - Year-over-year growth 2023-2028 (%)
      • Exhibit 102: Data Table on Europe - Year-over-year growth 2023-2028 (%)
    • 10.6 South America - Market size and forecast 2023-2028
      • Exhibit 103: Chart on South America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 104: Data Table on South America - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 105: Chart on South America - Year-over-year growth 2023-2028 (%)
      • Exhibit 106: Data Table on South America - Year-over-year growth 2023-2028 (%)
    • 10.7 Middle East and Africa - Market size and forecast 2023-2028
      • Exhibit 107: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 108: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 109: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
      • Exhibit 110: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
    • 10.8 US - Market size and forecast 2023-2028
      • Exhibit 111: Chart on US - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 112: Data Table on US - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 113: Chart on US - Year-over-year growth 2023-2028 (%)
      • Exhibit 114: Data Table on US - Year-over-year growth 2023-2028 (%)
    • 10.9 China - Market size and forecast 2023-2028
      • Exhibit 115: Chart on China - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 116: Data Table on China - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 117: Chart on China - Year-over-year growth 2023-2028 (%)
      • Exhibit 118: Data Table on China - Year-over-year growth 2023-2028 (%)
    • 10.10 India - Market size and forecast 2023-2028
      • Exhibit 119: Chart on India - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 120: Data Table on India - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 121: Chart on India - Year-over-year growth 2023-2028 (%)
      • Exhibit 122: Data Table on India - Year-over-year growth 2023-2028 (%)
    • 10.11 Germany - Market size and forecast 2023-2028
      • Exhibit 123: Chart on Germany - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 124: Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 125: Chart on Germany - Year-over-year growth 2023-2028 (%)
      • Exhibit 126: Data Table on Germany - Year-over-year growth 2023-2028 (%)
    • 10.12 UK - Market size and forecast 2023-2028
      • Exhibit 127: Chart on UK - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 128: Data Table on UK - Market size and forecast 2023-2028 ($ billion)
      • Exhibit 129: Chart on UK - Year-over-year growth 2023-2028 (%)
      • Exhibit 130: Data Table on UK - Year-over-year growth 2023-2028 (%)
    • 10.13 Market opportunity by geography
      • Exhibit 131: Market opportunity by geography ($ billion)
      • Exhibit 132: Data Tables on Market opportunity by geography ($ billion)

    11 Drivers, Challenges, and Trends

    • 11.1 Market drivers
      • 11.2 Market challenges
        • 11.3 Impact of drivers and challenges
          • Exhibit 133: Impact of drivers and challenges in 2023 and 2028
        • 11.4 Market trends

          12 Vendor Landscape

          • 12.1 Overview
            • 12.2 Vendor landscape
              • Exhibit 134: Overview on Criticality of inputs and Factors of differentiation
            • 12.3 Landscape disruption
              • Exhibit 135: Overview on factors of disruption
            • 12.4 Industry risks
              • Exhibit 136: Impact of key risks on business

            13 Vendor Analysis

            • 13.1 Vendors covered
              • Exhibit 137: Vendors covered
            • 13.2 Market positioning of vendors
              • Exhibit 138: Matrix on vendor position and classification
            • 13.3 Audio Technica US Inc.
              • Exhibit 139: Audio Technica US Inc. - Overview
              • Exhibit 140: Audio Technica US Inc. - Product / Service
              • Exhibit 141: Audio Technica US Inc. - Key offerings
            • 13.4 Avaya LLC
              • Exhibit 142: Avaya LLC - Overview
              • Exhibit 143: Avaya LLC - Product / Service
              • Exhibit 144: Avaya LLC - Key offerings
            • 13.5 beyerdynamic GmbH and Co. KG
              • Exhibit 145: beyerdynamic GmbH and Co. KG - Overview
              • Exhibit 146: beyerdynamic GmbH and Co. KG - Product / Service
              • Exhibit 147: beyerdynamic GmbH and Co. KG - Key offerings
            • 13.6 BigPassport
              • Exhibit 148: BigPassport - Overview
              • Exhibit 149: BigPassport - Product / Service
              • Exhibit 150: BigPassport - Key offerings
            • 13.7 EPOS
              • Exhibit 151: EPOS - Overview
              • Exhibit 152: EPOS - Product / Service
              • Exhibit 153: EPOS - Key offerings
            • 13.8 GN Store Nord AS
              • Exhibit 154: GN Store Nord AS - Overview
              • Exhibit 155: GN Store Nord AS - Business segments
              • Exhibit 156: GN Store Nord AS - Key offerings
              • Exhibit 157: GN Store Nord AS - Segment focus
            • 13.9 HP Inc.
              • Exhibit 158: HP Inc. - Overview
              • Exhibit 159: HP Inc. - Business segments
              • Exhibit 160: HP Inc. - Key news
              • Exhibit 161: HP Inc. - Key offerings
              • Exhibit 162: HP Inc. - Segment focus
            • 13.10 Koninklijke Philips N.V.
              • Exhibit 163: Koninklijke Philips N.V. - Overview
              • Exhibit 164: Koninklijke Philips N.V. - Business segments
              • Exhibit 165: Koninklijke Philips N.V. - Key news
              • Exhibit 166: Koninklijke Philips N.V. - Key offerings
              • Exhibit 167: Koninklijke Philips N.V. - Segment focus
            • 13.11 LG Electronics Inc.
              • Exhibit 168: LG Electronics Inc. - Overview
              • Exhibit 169: LG Electronics Inc. - Product / Service
              • Exhibit 170: LG Electronics Inc. - Key offerings
            • 13.12 Logitech International SA
              • Exhibit 171: Logitech International SA - Overview
              • Exhibit 172: Logitech International SA - Business segments
              • Exhibit 173: Logitech International SA - Key news
              • Exhibit 174: Logitech International SA - Key offerings
              • Exhibit 175: Logitech International SA - Segment focus
            • 13.13 Microsoft Corp.
              • Exhibit 176: Microsoft Corp. - Overview
              • Exhibit 177: Microsoft Corp. - Business segments
              • Exhibit 178: Microsoft Corp. - Key news
              • Exhibit 179: Microsoft Corp. - Key offerings
              • Exhibit 180: Microsoft Corp. - Segment focus
            • 13.14 Panasonic Holdings Corp.
              • Exhibit 181: Panasonic Holdings Corp. - Overview
              • Exhibit 182: Panasonic Holdings Corp. - Product / Service
              • Exhibit 183: Panasonic Holdings Corp. - Key news
              • Exhibit 184: Panasonic Holdings Corp. - Key offerings
            • 13.15 Samsung Electronics Co. Ltd.
              • Exhibit 185: Samsung Electronics Co. Ltd. - Overview
              • Exhibit 186: Samsung Electronics Co. Ltd. - Business segments
              • Exhibit 187: Samsung Electronics Co. Ltd. - Key news
              • Exhibit 188: Samsung Electronics Co. Ltd. - Key offerings
              • Exhibit 189: Samsung Electronics Co. Ltd. - Segment focus
            • 13.16 Sennheiser Electronic GmbH and Co. KG
              • Exhibit 190: Sennheiser Electronic GmbH and Co. KG - Overview
              • Exhibit 191: Sennheiser Electronic GmbH and Co. KG - Business segments
              • Exhibit 192: Sennheiser Electronic GmbH and Co. KG - Key news
              • Exhibit 193: Sennheiser Electronic GmbH and Co. KG - Key offerings
              • Exhibit 194: Sennheiser Electronic GmbH and Co. KG - Segment focus
            • 13.17 Sony Group Corp.
              • Exhibit 195: Sony Group Corp. - Overview
              • Exhibit 196: Sony Group Corp. - Business segments
              • Exhibit 197: Sony Group Corp. - Key news
              • Exhibit 198: Sony Group Corp. - Key offerings
              • Exhibit 199: Sony Group Corp. - Segment focus

            14 Appendix

            • 14.1 Scope of the report
              • 14.2 Inclusions and exclusions checklist
                • Exhibit 200: Inclusions checklist
                • Exhibit 201: Exclusions checklist
              • 14.3 Currency conversion rates for US$
                • Exhibit 202: Currency conversion rates for US$
              • 14.4 Research methodology
                • Exhibit 203: Research methodology
                • Exhibit 204: Validation techniques employed for market sizing
                • Exhibit 205: Information sources
              • 14.5 List of abbreviations
                • Exhibit 206: List of abbreviations

              Research Framework

              Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

              INFORMATION SOURCES

              Primary sources

              • Manufacturers and suppliers
              • Channel partners
              • Industry experts
              • Strategic decision makers

              Secondary sources

              • Industry journals and periodicals
              • Government data
              • Financial reports of key industry players
              • Historical data
              • Press releases

              DATA ANALYSIS

              Data Synthesis

              • Collation of data
              • Estimation of key figures
              • Analysis of derived insights

              Data Validation

              • Triangulation with data models
              • Reference against proprietary databases
              • Corroboration with industry experts

              REPORT WRITING

              Qualitative

              • Market drivers
              • Market challenges
              • Market trends
              • Five forces analysis

              Quantitative

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