Outsourcing Market in the Philippines 2014-2018

Published: Jun 2014 Pages: 75 SKU: IRTNTR3742

About the Outsourcing Market in Philippines
The Philippines was a US colony from 1898 to 1946, which gives the country a heritage of being an English-speaking country. The privatization in the country has led to a wave of investments. The Philippines government has undertaken various initiatives and enhanced the investment competitiveness and taxation conditions in country. There are number of preferential regimes that have been introduced by the government such as tax and custom benefits and the creation of a special economic zone, PEZA, which gives investment opportunities to foreign investors. In addition, efforts to simplify regulations and reduce administrative barriers offer fast development opportunities for foreign companies. The country's affinity with Western culture and developed telecommunications infrastructure makes it a favorable location for outsourcing.
TechNavio's analysts forecast the Outsourcing market in the Philippines will grow at a CAGR of 13.97 percent  over the period 2013-2018.
Covered in this Report
The Outsourcing market in the Philippines can be divided into three segments based on the type of service into Voice BPO, Non-voice BPO, and IT Outsourcing and ESO.
TechNavio's report, the Outsourcing Market in the Philippines 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report focuses on the Outsourcing market in the Philippines landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.
Key Vendors
• Accenture plc
• Convergys Corp.
• JP Morgan Chase & Co.
• Teleperformance SA
Other Prominent Vendors
 
• Aegis Ltd.
• Blast Asia Inc.
• BPO International Inc.
• Computer Professional Inc.
• EACOMM Corp.
• IBM Corp.
• Point West Technologies Corp.
• ScopeWorks Asia Inc.
• Sencor
• Sitel Corp.
• SPI Global
• Stream Global Services Inc.
• Sykes Asia Inc.
• TeleTech Holdings Inc.

Key Market Driver
• Cost-Effectiveness
• For a full, detailed list, view our report.
Key Market Challenge
• Acquisition and Retention of Talent Pool
• For a full, detailed list, view our report.
Key Market Trend
• Growing Demand for Industry-specific Outsourcing Services
• For a full, detailed list, view our report.
Key Questions Answered in this Report
• What will the market size be in 2018 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?
You can request one free hour of our analyst’s time when you purchase this market report. Details are provided within the report.

01. Executive Summary
02. List of Abbreviations
03. Scope of the Report
03.1 Market Overview
03.2 Product Offerings
04. Market Research Methodology
04.1 Market Research Process
04.2 Research Methodology
05. Introduction
06. Country Profile - Philippines
06.1 Country Background:
06.2 Geography
06.3 People and Language
06.4 Key Economic Indicators
06.5 Business Overview
07. Doing Business in the Philippines
07.1 Key Indicators
07.2 Tax and Custom Benefits
07.2.1 PEZA
08. Market Landscape
08.1 Market Overview
08.1.1 ITO
08.1.2 BPO
08.1.3 IT-ESO
08.2 Market Size and Forecast
09. Outsourcing Market in the Philippines- Segmentation
09.1 Segmentation by Type of Services
09.2 Segmentation by Category
10. Competitiveness of Outsourcing Industry in the Philippines
10.1 Government Initiatives
10.2 Talent Pool of the Country
10.3 Telecom Infrastructure
11. Impact of Exchange Rates on Outsourcing in Philippines
12. Comparative Study of Popular Outsourcing Destinations
13. PEST Analysis
13.1 Five Forces Analysis
14. Export Distribution
14.1 Outsourcing market in the Philippines by Export Distribution, 2013
15. Buying Criteria
16. Market Growth Drivers
17. Drivers and their Impact
18. Market Challenges
19. Impact of Drivers and Challenges
20. Market Trends
21. Trends and their Impact
22. Vendor Landscape
22.1 Market Share Analysis 2013
22.2 Other Prominent Global Vendors
22.2.1 Sutherland Global Services Inc.
22.2.2 Stream Global Services Inc.
22.2.3 Sitel Corp.
22.2.4 Sykes Asia Inc.
22.2.5 IBM Corp.
22.2.6 Aegis Ltd.
22.2.7 TeleTech Holdings Inc.
22.3 Philippines based Outsourcing Providers
23. Key Vendor Analysis
23.1 Accenture plc
23.1.1 Business Overview
23.1.2 Business Segmentation
23.1.3 Key Information
23.1.4 SWOT Analysis
23.2 Convergys Corp.
23.2.1 Business Overview
23.2.2 Business Solutions Portfolio
23.2.3 Key Information
23.2.4 SWOT Analysis
23.3 JP Morgan Chase & Co.
23.3.1 Business Overview
23.3.2 Business Segmentation
23.3.3 Key Information
23.3.4 SWOT Analysis
23.4 Teleperformance SA
23.4.1 Business Overview
23.4.2 Business Services Portfolio
23.4.3 Key Information
23.4.4
23.4.5 SWOT Analysis
24. Other Reports in this Series

 

Research Framework

Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

INFORMATION SOURCES

Primary sources

  • Manufacturers and suppliers
  • Channel partners
  • Industry experts
  • Strategic decision makers

Secondary sources

  • Industry journals and periodicals
  • Government data
  • Financial reports of key industry players
  • Historical data
  • Press releases

DATA ANALYSIS

Data Synthesis

  • Collation of data
  • Estimation of key figures
  • Analysis of derived insights

Data Validation

  • Triangulation with data models
  • Reference against proprietary databases
  • Corroboration with industry experts

REPORT WRITING

Qualitative

  • Market drivers
  • Market challenges
  • Market trends
  • Five forces analysis

Quantitative

  • Market size and forecast
  • Market segmentation
  • Geographical insights
  • Competitive landscape

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Key Questions Answered

  • What are the key global market and the regional market share?
  • What are the revenue-generating key market segments?
  • What are the key factors driving and challenging this market’s growth?
  • Who are the key market vendors and their growth strategies?
  • What are the latest trends influencing the growth of this market?
  • What are the variables influencing the market growth in the primary regions?
  • What are the factors influencing the growth of the parent market?

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