Retail Banking IT Spending Market by Type and Geography - Forecast and Analysis 2022-2026

Published: Mar 2022 Pages: 146 SKU: IRTNTR72816

The retail banking IT spending market share is expected to increase by USD 15.69 billion from 2021 to 2026, and the market's growth momentum will accelerate at a CAGR of 5.15%.

This retail banking IT spending market research report provides valuable insights on the post COVID-19 impact on the market, which will help companies evaluate their business approaches. Furthermore, this report extensively covers retail banking IT spending market segmentation by type (IT services, IT hardware, and IT software) and geography (North America, Europe, APAC, Middle East and Africa, and South America). The retail banking IT spending market report also offers information on several market vendors, including Accenture Plc, Atos SE, Capgemini SE, CGI Inc., Cisco Systems Inc., Cognizant Technology Solutions Corp., Dell Technologies Inc., Fidelity National Information Services Inc., Fujitsu Ltd., Genpact Ltd., HCL Technologies Ltd., Hitachi Ltd., HP Inc., Infosys Ltd., Intel Corp., International Business Machines Corp., Microsoft Corp., NetApp Inc., Oracle Corp., SAP SE, Wipro Ltd., and WNS Holdings Ltd. among others.

What will the Retail Banking IT Spending Market Size be During the Forecast Period?

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Retail Banking IT Spending Market: Key Drivers, Trends, and Challenges

The growing need for greater customer satisfaction is notably driving the retail banking IT spending market growth, although factors such as issues related to data privacy and security may impede the market growth. Our research analysts have studied the historical data and deduced the key market drivers and the COVID-19 pandemic impact on the retail banking IT spending industry. The holistic analysis of the drivers will help in deducing end goals and refining marketing strategies to gain a competitive edge.

Key Retail Banking IT Spending Market Driver

The growing need for greater customer satisfaction is one of the key drivers supporting the retail banking IT spending market growth. Banking software enables enterprises in the banking industry to provide better customer services. With the help of banking software, customers can access their bank accounts from any interconnected branch across the world. It also provides them with an option for managing their bank accounts from anywhere and anytime. Also, it enables enterprises to manage customer data systematically and securely and build customers' trust. This helps enterprises to retain current customers and attract new customers. Hence, the growing need for customer satisfaction is expected to increase the demand for retail banking IT spending during the forecast period.

Key Retail Banking IT Spending Market Trend

The incorporation of analytics into third-party banking software is one of the key trends contributing to the retail banking IT spending market growth. Third-party banking software provides a streamlined way to manage a complex set of processes for the enterprises in the banking industry. This industry deals with customers having different types of service requirements, and addressing these requirements through a manual process can lead to an increase in cycle time and customer dissatisfaction. Hence, various technology solutions such as financial software platforms help enterprises in providing various services to multiple customers simultaneously, which, in turn, help in improving the efficiency of banking operations. Moreover, it enables information exchange among employees of an enterprise across different branches seamlessly and quickly. Therefore, end-users are actively spending in the development of various software solutions, which, in turn, will drive the growth of the market during the forecast period.

Key Retail Banking IT Spending Market Challenge

Issues related to data privacy and security are some of the factors hindering the retail banking IT spending market growth. Since a large volume of financial data of customers is being digitized, crucial aspects such as security, liability, privacy, and protection of intellectual property have emerged in the retail banking sector to avoid fraud. Data security and data privacy are major concerns in the market. As vendors are handling susceptible customer information, many financial enterprises are concerned about their data being misused. Therefore, numerous organizations are skeptical about deploying banking software for their operations, which is limiting the growth of the market. Therefore, limited adoption of banking software due to data privacy and security reasons may negatively impact the growth of the market during the forecast period.

This retail banking IT spending market analysis report also provides detailed information on other upcoming trends and challenges that will have a far-reaching effect on the market growth. The actionable insights on the trends and challenges will help companies evaluate and develop growth strategies for 2022-2026.

Parent Market Analysis

Technavio categorizes the global retail banking IT spending market as a part of the global information technology (IT) spending market. Our research report has extensively covered external factors influencing the parent market growth potential in the coming years, which will determine the levels of growth of the retail banking IT spending market during the forecast period.

Who are the Major Retail Banking IT Spending Market Vendors?

The report analyzes the market's competitive landscape and offers information on several market vendors, including:

 

  • Accenture Plc
  • Atos SE
  • Capgemini SE
  • CGI Inc.
  • Cisco Systems Inc.
  • Cognizant Technology Solutions Corp.
  • Dell Technologies Inc.
  • Fidelity National Information Services Inc.
  • Fujitsu Ltd.
  • Genpact Ltd.
  • HCL Technologies Ltd.
  • Hitachi Ltd.
  • HP Inc.
  • Infosys Ltd.
  • Intel Corp.
  • International Business Machines Corp.
  • Microsoft Corp.
  • NetApp Inc.
  • Oracle Corp.
  • SAP SE
  • Wipro Ltd.
  • WNS Holdings Ltd.

 

This statistical study of the retail banking IT spending market encompasses successful business strategies deployed by the key vendors. The retail banking IT spending market is fragmented and the vendors are deploying growth strategies such as product launches to compete in the market.

Product Insights and News

  • Accenture Plc - Through the North American segment, the company sells and delivers full range of its services and capabilities to clients across North America.
  • Accenture Plc - The company offers wide range of banking services such as payments, core banking, credit, banking cloud, open banking and sustainable banking. 

To make the most of the opportunities and recover from post COVID-19 impact, market vendors should focus more on the growth prospects in the fast-growing segments, while maintaining their positions in the slow-growing segments.

The retail banking IT spending market forecast report offers in-depth insights into key vendor profiles. The profiles include information on the production, sustainability, and prospects of the leading companies.

Retail Banking IT Spending Market Value Chain Analysis

Our report provides extensive information on the value chain analysis for the retail banking IT spending market, which vendors can leverage to gain a competitive advantage during the forecast period. The end-to-end understanding of the value chain is essential in profit margin optimization and evaluation of business strategies. The data available in our value chain analysis segment can help vendors drive costs and enhance customer services during the forecast period.

Which are the Key Regions for Retail Banking IT Spending Market?

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37% of the market's growth will originate from North America during the forecast period. US and Canada are the key markets for retail banking IT spending market in North America. Market growth in this region will be slower than the growth of the market in Europe and APAC.

The rapid growth of the banking sector, including retail banking will facilitate the retail banking IT spending market growth in North America over the forecast period. This market research report entails detailed information on the competitive intelligence, marketing gaps, and regional opportunities in store for vendors, which will assist in creating efficient business plans.

COVID Impact and Recovery Analysis

In 2020, the outbreak of COVID-19 positively impacted the growth of the market in North America. Moreover, with the growing number of retail banking consumers, IT spending increased in 2021. Thus, with the increasing adoption of digital technologies in the BFSI sector, the regional market is expected to grow during the forecast period.

What are the Revenue-generating Type Segments in the Retail Banking IT Spending Market?

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The retail banking IT spending market share growth by the IT services segment will be significant during the forecast period.  IT consulting services help companies implement the IT strategies and solutions that would aid them to achieve business-IT alignment and further drive IT initiatives in business processes. Moreover, the developments in IT consulting services by key vendors, such as Microsoft, have enhanced the adoption of IT consulting service operating models. For instance, in July 2021, Microsoft launched a new consulting services organization by replacing the current Microsoft services organization. The organization mainly focuses on technical domains such as Azure Cloud and AI, which further include secure infrastructure, data, and AI applications. Such developments will accelerate the demand for services, which, in turn, will drive the growth of the segment during the forecast period.

This report provides an accurate prediction of the contribution of all the segments to the growth of the retail banking IT spending market size and actionable market insights on post COVID-19 impact on each segment.

 

Retail Banking IT Spending Market Scope

Report Coverage

Details

Page number

120

Base year

2021

Forecast period

2022-2026

Growth momentum & CAGR

Accelerate at a CAGR of 5.15%

Market growth 2022-2026

$ 15.69 billion

Market structure

Fragmented

YoY growth (%)

4.27

Regional analysis

North America, Europe, APAC, Middle East and Africa, and South America

Performing market contribution

North America at 37%

Key consumer countries

US, Canada, China, Germany, and UK

Competitive landscape

Leading companies, Competitive strategies, Consumer engagement scope

Key companies profiled

Accenture Plc, Atos SE, Capgemini SE, CGI Inc., Cisco Systems Inc., Cognizant Technology Solutions Corp., Dell Technologies Inc., Fidelity National Information Services Inc., Fujitsu Ltd., Genpact Ltd., HCL Technologies Ltd., Hitachi Ltd., HP Inc., Infosys Ltd., Intel Corp., International Business Machines Corp., Microsoft Corp., NetApp Inc., Oracle Corp., SAP SE, Wipro Ltd., and WNS Holdings Ltd.

Market dynamics

Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID 19 impact and recovery analysis and future consumer dynamics, Market condition analysis for forecast period

Customization purview

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What are the Key Data Covered in this Retail Banking IT Spending Market Report?

  • CAGR of the market during the forecast period 2022-2026
  • Detailed information on factors that will drive retail banking IT spending market growth during the next five years
  • Precise estimation of the retail banking IT spending market size and its contribution to the parent market
  • Accurate predictions on upcoming trends and changes in consumer behavior
  • The growth of the retail banking IT spending industry across North America, Europe, APAC, Middle East and Africa, and South America
  • A thorough analysis of the market's competitive landscape and detailed information on vendors
  • Comprehensive details of factors that will challenge the growth of retail banking IT spending market vendors

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1 Executive Summary

  • 1.1 Market overview
    • Exhibit 01: Executive Summary – Chart on Market Overview
    • Exhibit 02: Executive Summary – Data Table on Market Overview
    • Exhibit 03: Executive Summary – Chart on Global Market Characteristics
    • Exhibit 04: Executive Summary – Chart on Market by Geography
    • Exhibit 05: Executive Summary – Chart on Market Segmentation by Type
    • Exhibit 06: Executive Summary – Chart on Incremental Growth
    • Exhibit 07: Executive Summary – Data Table on Incremental Growth
    • Exhibit 08: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem
    • Exhibit 09: Parent market
    • Exhibit 10: Market Characteristics

3 Market Sizing

  • 3.1 Market definition
    • Exhibit 11: Offerings of vendors included in the market definition
  • 3.2 Market segment analysis
    • Exhibit 12: Market segments
  • 3.3 Market size 2021
    • 3.4 Market outlook: Forecast for 2021-2026
      • Exhibit 13: Chart on Global - Market size and forecast 2021-2026 ($ million)
      • Exhibit 14: Data Table on Global - Market size and forecast 2021-2026 ($ million)
      • Exhibit 15: Chart on Global Market: Year-over-year growth 2021-2026 (%)
      • Exhibit 16: Data Table on Global Market: Year-over-year growth 2021-2026 (%)

    4 Five Forces Analysis

    • 4.1 Five forces summary
      • Exhibit 17: Five forces analysis - Comparison between 2021 and 2026
    • 4.2 Bargaining power of buyers
      • Exhibit 18: Bargaining power of buyers – Impact of key factors in 2021 and 2026
    • 4.3 Bargaining power of suppliers
      • Exhibit 19: Bargaining power of suppliers – Impact of key factors in 2021 and 2026
    • 4.4 Threat of new entrants
      • Exhibit 20: Threat of new entrants – Impact of key factors in 2021 and 2026
    • 4.5 Threat of substitutes
      • Exhibit 21: Threat of substitutes – Impact of key factors in 2021 and 2026
    • 4.6 Threat of rivalry
      • Exhibit 22: Threat of rivalry – Impact of key factors in 2021 and 2026
    • 4.7 Market condition
      • Exhibit 23: Chart on Market condition - Five forces 2021 and 2026

    5 Market Segmentation by Type

    • 5.1 Market segments
      • Exhibit 24: Chart on Type - Market share 2021-2026 (%)
      • Exhibit 25: Data Table on Type - Market share 2021-2026 (%)
    • 5.2 Comparison by Type
      • Exhibit 26: Chart on Comparison by Type
      • Exhibit 27: Data Table on Comparison by Type
    • 5.3 IT services - Market size and forecast 2021-2026
      • Exhibit 28: Chart on IT services - Market size and forecast 2021-2026 ($ million)
      • Exhibit 29: Data Table on IT services - Market size and forecast 2021-2026 ($ million)
      • Exhibit 30: Chart on IT services - Year-over-year growth 2021-2026 (%)
      • Exhibit 31: Data Table on IT services - Year-over-year growth 2021-2026 (%)
    • 5.4 IT hardware - Market size and forecast 2021-2026
      • Exhibit 32: Chart on IT hardware - Market size and forecast 2021-2026 ($ million)
      • Exhibit 33: Data Table on IT hardware - Market size and forecast 2021-2026 ($ million)
      • Exhibit 34: Chart on IT hardware - Year-over-year growth 2021-2026 (%)
      • Exhibit 35: Data Table on IT hardware - Year-over-year growth 2021-2026 (%)
    • 5.5 IT software - Market size and forecast 2021-2026
      • Exhibit 36: Chart on IT software - Market size and forecast 2021-2026 ($ million)
      • Exhibit 37: Data Table on IT software - Market size and forecast 2021-2026 ($ million)
      • Exhibit 38: Chart on IT software - Year-over-year growth 2021-2026 (%)
      • Exhibit 39: Data Table on IT software - Year-over-year growth 2021-2026 (%)
    • 5.6 Market opportunity by Type
      • Exhibit 40: Market opportunity by Type ($ million)

    6 Customer Landscape

    • 6.1 Customer landscape overview
      • Exhibit 41: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

    7 Geographic Landscape

    • 7.1 Geographic segmentation
      • Exhibit 42: Chart on Market share by geography 2021-2026 (%)
      • Exhibit 43: Data Table on Market share by geography 2021-2026 (%)
    • 7.2 Geographic comparison
      • Exhibit 44: Chart on Geographic comparison
      • Exhibit 45: Data Table on Geographic comparison
    • 7.3 North America - Market size and forecast 2021-2026
      • Exhibit 46: Chart on North America - Market size and forecast 2021-2026 ($ million)
      • Exhibit 47: Data Table on North America - Market size and forecast 2021-2026 ($ million)
      • Exhibit 48: Chart on North America - Year-over-year growth 2021-2026 (%)
      • Exhibit 49: Data Table on North America - Year-over-year growth 2021-2026 (%)
    • 7.4 Europe - Market size and forecast 2021-2026
      • Exhibit 50: Chart on Europe - Market size and forecast 2021-2026 ($ million)
      • Exhibit 51: Data Table on Europe - Market size and forecast 2021-2026 ($ million)
      • Exhibit 52: Chart on Europe - Year-over-year growth 2021-2026 (%)
      • Exhibit 53: Data Table on Europe - Year-over-year growth 2021-2026 (%)
    • 7.5 APAC - Market size and forecast 2021-2026
      • Exhibit 54: Chart on APAC - Market size and forecast 2021-2026 ($ million)
      • Exhibit 55: Data Table on APAC - Market size and forecast 2021-2026 ($ million)
      • Exhibit 56: Chart on APAC - Year-over-year growth 2021-2026 (%)
      • Exhibit 57: Data Table on APAC - Year-over-year growth 2021-2026 (%)
    • 7.6 Middle East and Africa - Market size and forecast 2021-2026
      • Exhibit 58: Chart on Middle East and Africa - Market size and forecast 2021-2026 ($ million)
      • Exhibit 59: Data Table on Middle East and Africa - Market size and forecast 2021-2026 ($ million)
      • Exhibit 60: Chart on Middle East and Africa - Year-over-year growth 2021-2026 (%)
      • Exhibit 61: Data Table on Middle East and Africa - Year-over-year growth 2021-2026 (%)
    • 7.7 South America - Market size and forecast 2021-2026
      • Exhibit 62: Chart on South America - Market size and forecast 2021-2026 ($ million)
      • Exhibit 63: Data Table on South America - Market size and forecast 2021-2026 ($ million)
      • Exhibit 64: Chart on South America - Year-over-year growth 2021-2026 (%)
      • Exhibit 65: Data Table on South America - Year-over-year growth 2021-2026 (%)
    • 7.8 US - Market size and forecast 2021-2026
      • Exhibit 66: Chart on US - Market size and forecast 2021-2026 ($ million)
      • Exhibit 67: Data Table on US - Market size and forecast 2021-2026 ($ million)
      • Exhibit 68: Chart on US - Year-over-year growth 2021-2026 (%)
      • Exhibit 69: Data Table on US - Year-over-year growth 2021-2026 (%)
    • 7.9 Canada - Market size and forecast 2021-2026
      • Exhibit 70: Chart on Canada - Market size and forecast 2021-2026 ($ million)
      • Exhibit 71: Data Table on Canada - Market size and forecast 2021-2026 ($ million)
      • Exhibit 72: Chart on Canada - Year-over-year growth 2021-2026 (%)
      • Exhibit 73: Data Table on Canada - Year-over-year growth 2021-2026 (%)
    • 7.10 China - Market size and forecast 2021-2026
      • Exhibit 74: Chart on China - Market size and forecast 2021-2026 ($ million)
      • Exhibit 75: Data Table on China - Market size and forecast 2021-2026 ($ million)
      • Exhibit 76: Chart on China - Year-over-year growth 2021-2026 (%)
      • Exhibit 77: Data Table on China - Year-over-year growth 2021-2026 (%)
    • 7.11 Germany - Market size and forecast 2021-2026
      • Exhibit 78: Chart on Germany - Market size and forecast 2021-2026 ($ million)
      • Exhibit 79: Data Table on Germany - Market size and forecast 2021-2026 ($ million)
      • Exhibit 80: Chart on Germany - Year-over-year growth 2021-2026 (%)
      • Exhibit 81: Data Table on Germany - Year-over-year growth 2021-2026 (%)
    • 7.12 UK - Market size and forecast 2021-2026
      • Exhibit 82: Chart on UK - Market size and forecast 2021-2026 ($ million)
      • Exhibit 83: Data Table on UK - Market size and forecast 2021-2026 ($ million)
      • Exhibit 84: Chart on UK - Year-over-year growth 2021-2026 (%)
      • Exhibit 85: Data Table on UK - Year-over-year growth 2021-2026 (%)
    • 7.13 Market opportunity by geography
      • Exhibit 86: Market opportunity by geography ($ million)

    8 Drivers, Challenges, and Trends

    • 8.1 Market drivers
      • 8.2 Market challenges
        • 8.3 Impact of drivers and challenges
          • Exhibit 87: Impact of drivers and challenges in 2021 and 2026
        • 8.4 Market trends

          9 Vendor Landscape

          • 9.1 Overview
            • 9.2 Vendor landscape
              • Exhibit 88: Overview on Criticality of inputs and Factors of differentiation
            • 9.3 Landscape disruption
              • Exhibit 89: Overview on factors of disruption
            • 9.4 Industry risks
              • Exhibit 90: Impact of key risks on business

            10 Vendor Analysis

            • 10.1 Vendors covered
              • Exhibit 91: Vendors covered
            • 10.2 Market positioning of vendors
              • Exhibit 92: Matrix on vendor position and classification
            • 10.3 Accenture Plc
              • Exhibit 93: Accenture Plc - Overview
              • Exhibit 94: Accenture Plc - Business segments
              • Exhibit 95: Accenture Plc - Key news
              • Exhibit 96: Accenture Plc - Key offerings
              • Exhibit 97: Accenture Plc - Segment focus
            • 10.4 Atos SE
              • Exhibit 98: Atos SE - Overview
              • Exhibit 99: Atos SE - Business segments
              • Exhibit 100: Atos SE - Key news
              • Exhibit 101: Atos SE - Key offerings
              • Exhibit 102: Atos SE - Segment focus
            • 10.5 Capgemini SE
              • Exhibit 103: Capgemini SE - Overview
              • Exhibit 104: Capgemini SE - Business segments
              • Exhibit 105: Capgemini SE - Key news
              • Exhibit 106: Capgemini SE - Key offerings
              • Exhibit 107: Capgemini SE - Segment focus
            • 10.6 CGI Inc.
              • Exhibit 108: CGI Inc. - Overview
              • Exhibit 109: CGI Inc. - Business segments
              • Exhibit 110: CGI Inc. - Key news
              • Exhibit 111: CGI Inc. - Key offerings
              • Exhibit 112: CGI Inc. - Segment focus
            • 10.7 Cisco Systems Inc.
              • Exhibit 113: Cisco Systems Inc. - Overview
              • Exhibit 114: Cisco Systems Inc. - Business segments
              • Exhibit 115: Cisco Systems Inc. - Key news
              • Exhibit 116: Cisco Systems Inc. - Key offerings
              • Exhibit 117: Cisco Systems Inc. - Segment focus
            • 10.8 Cognizant Technology Solutions Corp.
              • Exhibit 118: Cognizant Technology Solutions Corp. - Overview
              • Exhibit 119: Cognizant Technology Solutions Corp. - Business segments
              • Exhibit 120: Cognizant Technology Solutions Corp. - Key news
              • Exhibit 121: Cognizant Technology Solutions Corp. - Key offerings
              • Exhibit 122: Cognizant Technology Solutions Corp. - Segment focus
            • 10.9 Dell Technologies Inc.
              • Exhibit 123: Dell Technologies Inc. - Overview
              • Exhibit 124: Dell Technologies Inc. - Business segments
              • Exhibit 125: Dell Technologies Inc. - Key offerings
              • Exhibit 126: Dell Technologies Inc. - Segment focus
            • 10.10 HP Inc.
              • Exhibit 127: HP Inc. - Overview
              • Exhibit 128: HP Inc. - Business segments
              • Exhibit 129: HP Inc. - Key news
              • Exhibit 130: HP Inc. - Key offerings
              • Exhibit 131: HP Inc. - Segment focus
            • 10.11 International Business Machines Corp.
              • Exhibit 132: International Business Machines Corp. - Overview
              • Exhibit 133: International Business Machines Corp. - Business segments
              • Exhibit 134: International Business Machines Corp. - Key offerings
              • Exhibit 135: International Business Machines Corp. - Segment focus
            • 10.12 Microsoft Corp.
              • Exhibit 136: Microsoft Corp. - Overview
              • Exhibit 137: Microsoft Corp. - Business segments
              • Exhibit 138: Microsoft Corp. - Key news
              • Exhibit 139: Microsoft Corp. - Key offerings
              • Exhibit 140: Microsoft Corp. - Segment focus

            11 Appendix

            • 11.1 Scope of the report
              • 11.2 Inclusions and exclusions checklist
                • Exhibit 141: Inclusions checklist
                • Exhibit 142: Exclusions checklist
              • 11.3 Currency conversion rates for US$
                • Exhibit 143: Currency conversion rates for US$
              • 11.4 Research methodology
                • Exhibit 144: Research methodology
                • Exhibit 145: Validation techniques employed for market sizing
                • Exhibit 146: Information sources
              • 11.5 List of abbreviations
                • Exhibit 147: List of abbreviations

              Research Framework

              Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

              INFORMATION SOURCES

              Primary sources

              • Manufacturers and suppliers
              • Channel partners
              • Industry experts
              • Strategic decision makers

              Secondary sources

              • Industry journals and periodicals
              • Government data
              • Financial reports of key industry players
              • Historical data
              • Press releases

              DATA ANALYSIS

              Data Synthesis

              • Collation of data
              • Estimation of key figures
              • Analysis of derived insights

              Data Validation

              • Triangulation with data models
              • Reference against proprietary databases
              • Corroboration with industry experts

              REPORT WRITING

              Qualitative

              • Market drivers
              • Market challenges
              • Market trends
              • Five forces analysis

              Quantitative

              • Market size and forecast
              • Market segmentation
              • Geographical insights
              • Competitive landscape

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              Key Questions Answered

              • What are the key global market and the regional market share?
              • What are the revenue-generating key market segments?
              • What are the key factors driving and challenging this market’s growth?
              • Who are the key market vendors and their growth strategies?
              • What are the latest trends influencing the growth of this market?
              • What are the variables influencing the market growth in the primary regions?
              • What are the factors influencing the growth of the parent market?

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