RPA and Hyperautomation Market - North America, Europe, EMEA, APAC : US, Canada, China, Germany, UK - Forecast 2023-2027

Published: Feb 2023 Pages: 158 SKU: IRTNTR75002

The RPA and hyperautomation market is estimated to grow at a CAGR of 23.59% between 2022 and 2027. The size of the market is forecasted to increase by USD 20,532.42 million. The growth of the market depends on several factors, including the rise in the need for automation within major industries, the use of advanced sophisticated techniques in RPA and hyperautomation, and the increase in demand for fast delivery of services.

This report extensively covers market segmentation by component (solutions and services), technology (RPA, business process management suites, decision management systems, and integration platform as a service), and geography (North America, Europe, APAC, South America, and Middle East & Africa). It also includes an in-depth analysis of drivers, trends, and challenges. Furthermore, the report includes historic market data from 2017 to 2021.

What will be the Size of the RPA and Hyperautomation Market During the Forecast Period?

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Parent Market Analysis

The reports categorize the global RPA and hyperautomation market as a part of the global application software market, which covers companies that are engaged in developing and producing application and system software. It also includes companies offering database management software. Our research report has extensively covered external factors influencing the parent market growth during the forecast period.

RPA and Hyperautomation Market: Key Drivers, Trends, Challenges, and Customer Landscape

The rise in the need for automation within major industries is notably driving the market growth, although factors such as lack of awareness regarding RPA and hyperautomation solutions may impede the market growth. Our researchers analyzed the data with 2022 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.

Key RPA and Hyperautomation Market Driver

The rise in the need for automation within major industries is notably driving the robotic process automation (RPA) and hyperautomation market growth. Most industries are trying to keep up with the changes related to the development of different technologies. For instance, businesses can use hyperautomation to find safety violations before they occur to prevent accidents or liabilities. Hyperautomation also ensures that job site employees follow pedestrian walking lanes and make sure that the equipment is safe and secure.

The integration and widespread use of automation in construction projects as well as other industries are expected to present opportunities for hyperautomation. This technology presents real-time data on job-site behavior, which enables companies to make modifications based on data rather than speculation. Thus, the rise in the need for automation among major industries is expected to drive the growth of the global robotic process automation and hyperautomation market during the forecast period.

Significant RPA and Hyperautomation Market Trend

Growing technological advancements are a key trend influencing the robotic process automation (RPA) and hyperautomation market growth. Major organizations in the automation sector are focusing on creating new technology solutions, such as a single platform for hyperautomation, to stay competitive in the market. For instance, in December 2020, US-based enterprise software and cloud computing provider Appian introduced a new iteration of its low-code automation platform. The latest version of the Appian platform combines process automation, low-code RPA, and AI.

Businesses can use the new-generation, robust, scalable, integrated enterprise automation technologies. Thus, the growing technological advancements are expected to support the growth of the global robotic process automation and hyperautomation market during the forecast period. 

Major RPA and Hyperautomation Market Challenge

The lack of awareness regarding RPA and hyperautomation solutions may impede the robotic process automation (RPA) and hyperautomation market growth. RPA and hyperautomation are different concepts that focus on the shift from a manual workforce to a virtual workforce in business process management. The robotic software deployed to standardize business processes is a new concept for industries, including small and medium enterprises. In addition, the awareness about RPA and hyperautomation software is low in regions such as APAC owing to the presence of low-cost industrial workers.

For the successful implementation of RPA and hyperautomation software, awareness about the implementation and advantages achieved through RPA and hyperautomation software over manual labor is necessary. However, due to low awareness, the adoption of RPA and hyperautomation market has been low in price-sensitive regions. Such factors are expected to hinder the growth of the global robotic process automation and hyperautomation market during the forecast period.

Key RPA and Hyperautomation Market Customer Landscape

The report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies.

Global RPA and Hyperautomation Market Customer Landscape

Who are the Major RPA and Hyperautomation Market Vendors?

Vendors are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.

  • Automation Anywhere Inc. - The company offers RPA and hyperautomation such as Automation 360.

The report also includes detailed analyses of the competitive landscape of the market and information about 15 market vendors, including:

  • Akabot
  • Alteryx Inc.
  • Appian Corp.
  • Celonis SE
  • Compulink Management Center Inc.
  • Datamatics Global Services Ltd.
  • Fortra LLC
  • International Business Machines Corp.
  • Juniper Networks Inc.
  • Microsoft Corp.
  • NICE Ltd.
  • PagerDuty Inc.
  • Pegasystems Inc.
  • ProcessMaker Inc.
  • SAP SE

Qualitative and quantitative analysis of vendors has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize vendors as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize vendors as dominant, leading, strong, tentative, and weak.

What are the Fastest-Growing Segments in the RPA and Hyperautomation Market?

The market share growth by the solutions segment will be significant during the forecast period. Solutions use RPA and hyperautomation to increase operational effectiveness and reduce human work processes. RPA and hyperautomation are the applications of AI and related emerging technologies, such as machine learning, cognitive automation, and computer vision. These solutions offer users cutting-edge technologies and exile procedures.

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The solutions segment was valued at USD 2,474.05 million in 2017 and continued to grow by 2021. With the use of RPA and hyperautomation solutions, organizations can reduce the time and cost needed to complete business operations and workflows. RPA and hyperautomation solutions enable effective and economical corporate operations by automating rule-based, manual, and back-office administrative tasks. Creating a virtual workforce increases accuracy while lowering implementation costs. Such factors are expected to drive the growth of the solution segment during the forecast period.

Which are the Key Regions for the RPA and Hyperautomation Market?

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North America is estimated to contribute 38% to the growth of the global market during the forecast period. Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.

Many industry verticals in North America have undergone a digital transformation. Businesses in the region have generated large amounts of data, which has created favorable opportunities for the deployment of RPA and hyperautomation solutions. Some of the industries that have adopted RPA and hyperautomation include BFSI, IT, telecom, transportation, logistics, manufacturing, and retail. These factors will drive the growth of the regional market during the forecast period. 

This report forecasts the contribution of all the segments to the growth of the market. In addition, we have included the COVID-19 impact and the recovery strategies for each segment. In 2020, the robotic process automation (RPA) and hyperautomation market in North America witnessed a temporary decline due to COVID-19. However, the initiation of large-scale vaccination drives resulted in the resumption of operations of production units of end-user industries. This boosted the demand for RPA and hyperautomation solutions for different applications in the first half of 2021. Therefore, the robotic process automation and hyperautomation market in North America is expected to grow during the forecast period. 

Segment Overview

The report forecasts market growth by revenue at global, regional, and country levels and provides an analysis of the latest trends and growth opportunities from 2017 to 2027. 

  • Component Outlook (USD Million, 2017 - 2027)
    • Solutions 
    • Services 
  • Technology Outlook (USD Million, 2017 - 2027)
    • RPA
    • Business process management suites 
    • Decision management systems 
    • Integration platform as a service 
  • Region Outlook (USD Million, 2017 - 2027)
    • North America
      • The U.S.
      • Canada
    • Europe
      • The U.K.
      • Germany
      • France
      • Rest of Europe
    • APAC
      • China
      • India
    • Middle East & Africa
      • Saudi Arabia
      • South Africa
      • Rest of the Middle East & Africa
    • South America
      • Argentina
      • Brazil
      • Chile

RPA and Hyperautomation Market Scope

Report Coverage

Details

Page number

158

Base year

2022

Historic period

2017-2021

Forecast period

2023-2027

Growth momentum & CAGR

Accelerate at a CAGR of 23.59%

Market growth 2023-2027

USD 20,532.42 million

Market structure

Fragmented

YoY growth 2022-2023(%)

20.68

Regional analysis

North America, Europe, APAC, South America, and Middle East & Africa

Performing market contribution

North America at 38%

Key countries

US, China, Japan, Germany, and UK

Competitive landscape

 Leading Vendors, Market Positioning of Vendors, Competitive Strategies, and Industry Risks

Key companies profiled

Automation Anywhere Inc., Akabot, Alteryx Inc., Appian Corp., Celonis SE, Compulink Management Center Inc., Datamatics Global Services Ltd., Fortra LLC, International Business Machines Corp., Juniper Networks Inc., Microsoft Corp., NICE Ltd., PagerDuty Inc., Pegasystems Inc., ProcessMaker Inc., SAP SE, SolveXia Pty Ltd., SS and C Technologies Holdings Inc., UiPath Inc., and Zendesk Inc.

Market dynamics

Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, and Market condition analysis for the forecast period.

Customization purview

If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

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What are the Key Data Covered in this RPA and Hyperautomation Market Report?

  • CAGR of the market during the forecast period
  • Detailed information on factors that will drive the growth of the robotic process automation (RPA) and hyperautomation market between 2023 and 2027
  • Precise estimation of the robotic process automation and hyperautomation market size and its contribution to the parent market
  • Accurate predictions about upcoming trends and changes in consumer behavior
  • Growth of the market across North America, Europe, APAC, South America, and Middle East & Africa
  • Thorough analysis of the market’s competitive landscape and detailed information about vendors
  • Comprehensive analysis of factors that will challenge the growth of RPA and hyperautomation market vendors

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1 Executive Summary

  • 1.1 Market overview
    • Exhibit 01: Executive Summary – Chart on Market Overview
    • Exhibit 02: Executive Summary – Data Table on Market Overview
    • Exhibit 03: Executive Summary – Chart on Global Market Characteristics
    • Exhibit 04: Executive Summary – Chart on Market by Geography
    • Exhibit 05: Executive Summary – Chart on Market Segmentation by Component
    • Exhibit 06: Executive Summary – Chart on Market Segmentation by Technology
    • Exhibit 07: Executive Summary – Chart on Incremental Growth
    • Exhibit 08: Executive Summary – Data Table on Incremental Growth
    • Exhibit 09: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem
    • Exhibit 10: Parent market
    • Exhibit 11: Market Characteristics

3 Market Sizing

  • 3.1 Market definition
    • Exhibit 12: Offerings of vendors included in the market definition
  • 3.2 Market segment analysis
    • Exhibit 13: Market segments
  • 3.3 Market size 2022
    • 3.4 Market outlook: Forecast for 2022-2027
      • Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ million)
      • Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
      • Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
      • Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)

    4 Historic Market Size

    • 4.1 Global RPA and hyperautomation market 2017 - 2021
      • Exhibit 18: Historic Market Size – Data Table on Global RPA and hyperautomation market 2017 - 2021 ($ million)
    • 4.2 Component Segment Analysis 2017 - 2021
      • Exhibit 19: Historic Market Size – Component Segment 2017 - 2021 ($ million)
    • 4.3 Technology Segment Analysis 2017 - 2021
      • Exhibit 20: Historic Market Size – Technology Segment 2017 - 2021 ($ million)
    • 4.4 Geography Segment Analysis 2017 - 2021
      • Exhibit 21: Historic Market Size – Geography Segment 2017 - 2021 ($ million)
    • 4.5 Country Segment Analysis 2017 - 2021
      • Exhibit 22: Historic Market Size – Country Segment 2017 - 2021 ($ million)

    5 Five Forces Analysis

    • 5.1 Five forces summary
      • Exhibit 23: Five forces analysis - Comparison between 2022 and 2027
    • 5.2 Bargaining power of buyers
      • Exhibit 24: Chart on Bargaining power of buyers – Impact of key factors 2022 and 2027
    • 5.3 Bargaining power of suppliers
      • Exhibit 25: Bargaining power of suppliers – Impact of key factors in 2022 and 2027
    • 5.4 Threat of new entrants
      • Exhibit 26: Threat of new entrants – Impact of key factors in 2022 and 2027
    • 5.5 Threat of substitutes
      • Exhibit 27: Threat of substitutes – Impact of key factors in 2022 and 2027
    • 5.6 Threat of rivalry
      • Exhibit 28: Threat of rivalry – Impact of key factors in 2022 and 2027
    • 5.7 Market condition
      • Exhibit 29: Chart on Market condition - Five forces 2022 and 2027

    6 Market Segmentation by Component

    • 6.1 Market segments
      • Exhibit 30: Chart on Component - Market share 2022-2027 (%)
      • Exhibit 31: Data Table on Component - Market share 2022-2027 (%)
    • 6.2 Comparison by Component
      • Exhibit 32: Chart on Comparison by Component
      • Exhibit 33: Data Table on Comparison by Component
    • 6.3 Solutions - Market size and forecast 2022-2027
      • Exhibit 34: Chart on Solutions - Market size and forecast 2022-2027 ($ million)
      • Exhibit 35: Data Table on Solutions - Market size and forecast 2022-2027 ($ million)
      • Exhibit 36: Chart on Solutions - Year-over-year growth 2022-2027 (%)
      • Exhibit 37: Data Table on Solutions - Year-over-year growth 2022-2027 (%)
    • 6.4 Services - Market size and forecast 2022-2027
      • Exhibit 38: Chart on Services - Market size and forecast 2022-2027 ($ million)
      • Exhibit 39: Data Table on Services - Market size and forecast 2022-2027 ($ million)
      • Exhibit 40: Chart on Services - Year-over-year growth 2022-2027 (%)
      • Exhibit 41: Data Table on Services - Year-over-year growth 2022-2027 (%)
    • 6.5 Market opportunity by Component
      • Exhibit 42: Market opportunity by Component ($ million)

    7 Market Segmentation by Technology

    • 7.1 Market segments
      • Exhibit 43: Chart on Technology - Market share 2022-2027 (%)
      • Exhibit 44: Data Table on Technology - Market share 2022-2027 (%)
    • 7.2 Comparison by Technology
      • Exhibit 45: Chart on Comparison by Technology
      • Exhibit 46: Data Table on Comparison by Technology
    • 7.3 RPA - Market size and forecast 2022-2027
      • Exhibit 47: Chart on RPA - Market size and forecast 2022-2027 ($ million)
      • Exhibit 48: Data Table on RPA - Market size and forecast 2022-2027 ($ million)
      • Exhibit 49: Chart on RPA - Year-over-year growth 2022-2027 (%)
      • Exhibit 50: Data Table on RPA - Year-over-year growth 2022-2027 (%)
    • 7.4 Business process management suites - Market size and forecast 2022-2027
      • Exhibit 51: Chart on Business process management suites - Market size and forecast 2022-2027 ($ million)
      • Exhibit 52: Data Table on Business process management suites - Market size and forecast 2022-2027 ($ million)
      • Exhibit 53: Chart on Business process management suites - Year-over-year growth 2022-2027 (%)
      • Exhibit 54: Data Table on Business process management suites - Year-over-year growth 2022-2027 (%)
    • 7.5 Decision management systems - Market size and forecast 2022-2027
      • Exhibit 55: Chart on Decision management systems - Market size and forecast 2022-2027 ($ million)
      • Exhibit 56: Data Table on Decision management systems - Market size and forecast 2022-2027 ($ million)
      • Exhibit 57: Chart on Decision management systems - Year-over-year growth 2022-2027 (%)
      • Exhibit 58: Data Table on Decision management systems - Year-over-year growth 2022-2027 (%)
    • 7.6 Integration platform as a service - Market size and forecast 2022-2027
      • Exhibit 59: Chart on Integration platform as a service - Market size and forecast 2022-2027 ($ million)
      • Exhibit 60: Data Table on Integration platform as a service - Market size and forecast 2022-2027 ($ million)
      • Exhibit 61: Chart on Integration platform as a service - Year-over-year growth 2022-2027 (%)
      • Exhibit 62: Data Table on Integration platform as a service - Year-over-year growth 2022-2027 (%)
    • 7.7 Market opportunity by Technology
      • Exhibit 63: Market opportunity by Technology ($ million)

    8 Customer Landscape

    • 8.1 Customer landscape overview
      • Exhibit 64: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

    9 Geographic Landscape

    • 9.1 Geographic segmentation
      • Exhibit 65: Chart on Market share by geography 2022-2027 (%)
      • Exhibit 66: Data Table on Market share by geography 2022-2027 (%)
    • 9.2 Geographic comparison
      • Exhibit 67: Chart on Geographic comparison
      • Exhibit 68: Data Table on Geographic comparison
    • 9.3 North America - Market size and forecast 2022-2027
      • Exhibit 69: Chart on North America - Market size and forecast 2022-2027 ($ million)
      • Exhibit 70: Data Table on North America - Market size and forecast 2022-2027 ($ million)
      • Exhibit 71: Chart on North America - Year-over-year growth 2022-2027 (%)
      • Exhibit 72: Data Table on North America - Year-over-year growth 2022-2027 (%)
    • 9.4 APAC - Market size and forecast 2022-2027
      • Exhibit 73: Chart on APAC - Market size and forecast 2022-2027 ($ million)
      • Exhibit 74: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
      • Exhibit 75: Chart on APAC - Year-over-year growth 2022-2027 (%)
      • Exhibit 76: Data Table on APAC - Year-over-year growth 2022-2027 (%)
    • 9.5 Europe - Market size and forecast 2022-2027
      • Exhibit 77: Chart on Europe - Market size and forecast 2022-2027 ($ million)
      • Exhibit 78: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
      • Exhibit 79: Chart on Europe - Year-over-year growth 2022-2027 (%)
      • Exhibit 80: Data Table on Europe - Year-over-year growth 2022-2027 (%)
    • 9.6 South America - Market size and forecast 2022-2027
      • Exhibit 81: Chart on South America - Market size and forecast 2022-2027 ($ million)
      • Exhibit 82: Data Table on South America - Market size and forecast 2022-2027 ($ million)
      • Exhibit 83: Chart on South America - Year-over-year growth 2022-2027 (%)
      • Exhibit 84: Data Table on South America - Year-over-year growth 2022-2027 (%)
    • 9.7 Middle East and Africa - Market size and forecast 2022-2027
      • Exhibit 85: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
      • Exhibit 86: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
      • Exhibit 87: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
      • Exhibit 88: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
    • 9.8 US - Market size and forecast 2022-2027
      • Exhibit 89: Chart on US - Market size and forecast 2022-2027 ($ million)
      • Exhibit 90: Data Table on US - Market size and forecast 2022-2027 ($ million)
      • Exhibit 91: Chart on US - Year-over-year growth 2022-2027 (%)
      • Exhibit 92: Data Table on US - Year-over-year growth 2022-2027 (%)
    • 9.9 China - Market size and forecast 2022-2027
      • Exhibit 93: Chart on China - Market size and forecast 2022-2027 ($ million)
      • Exhibit 94: Data Table on China - Market size and forecast 2022-2027 ($ million)
      • Exhibit 95: Chart on China - Year-over-year growth 2022-2027 (%)
      • Exhibit 96: Data Table on China - Year-over-year growth 2022-2027 (%)
    • 9.10 Germany - Market size and forecast 2022-2027
      • Exhibit 97: Chart on Germany - Market size and forecast 2022-2027 ($ million)
      • Exhibit 98: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
      • Exhibit 99: Chart on Germany - Year-over-year growth 2022-2027 (%)
      • Exhibit 100: Data Table on Germany - Year-over-year growth 2022-2027 (%)
    • 9.11 Japan - Market size and forecast 2022-2027
      • Exhibit 101: Chart on Japan - Market size and forecast 2022-2027 ($ million)
      • Exhibit 102: Data Table on Japan - Market size and forecast 2022-2027 ($ million)
      • Exhibit 103: Chart on Japan - Year-over-year growth 2022-2027 (%)
      • Exhibit 104: Data Table on Japan - Year-over-year growth 2022-2027 (%)
    • 9.12 UK - Market size and forecast 2022-2027
      • Exhibit 105: Chart on UK - Market size and forecast 2022-2027 ($ million)
      • Exhibit 106: Data Table on UK - Market size and forecast 2022-2027 ($ million)
      • Exhibit 107: Chart on UK - Year-over-year growth 2022-2027 (%)
      • Exhibit 108: Data Table on UK - Year-over-year growth 2022-2027 (%)
    • 9.13 Market opportunity by geography
      • Exhibit 109: Market opportunity by geography ($ million)

    10 Drivers, Challenges, and Trends

    • 10.1 Market drivers
      • 10.2 Market challenges
        • 10.3 Impact of drivers and challenges
          • Exhibit 110: Impact of drivers and challenges in 2022 and 2027
        • 10.4 Market trends

          11 Vendor Landscape

          • 11.1 Overview
            • 11.2 Vendor landscape
              • Exhibit 111: Overview on Criticality of inputs and Factors of differentiation
            • 11.3 Landscape disruption
              • Exhibit 112: Overview on factors of disruption
            • 11.4 Industry risks
              • Exhibit 113: Impact of key risks on business

            12 Vendor Analysis

            • 12.1 Vendors covered
              • Exhibit 114: Vendors covered
            • 12.2 Market positioning of vendors
              • Exhibit 115: Matrix on vendor position and classification
            • 12.3 Automation Anywhere Inc.
              • Exhibit 116: Automation Anywhere Inc. - Overview
              • Exhibit 117: Automation Anywhere Inc. - Product / Service
              • Exhibit 118: Automation Anywhere Inc. - Key offerings
            • 12.4 Alteryx Inc.
              • Exhibit 119: Alteryx Inc. - Overview
              • Exhibit 120: Alteryx Inc. - Product / Service
              • Exhibit 121: Alteryx Inc. - Key news
              • Exhibit 122: Alteryx Inc. - Key offerings
            • 12.5 Appian Corp.
              • Exhibit 123: Appian Corp. - Overview
              • Exhibit 124: Appian Corp. - Product / Service
              • Exhibit 125: Appian Corp. - Key news
              • Exhibit 126: Appian Corp. - Key offerings
            • 12.6 Celonis SE
              • Exhibit 127: Celonis SE - Overview
              • Exhibit 128: Celonis SE - Product / Service
              • Exhibit 129: Celonis SE - Key offerings
            • 12.7 International Business Machines Corp.
              • Exhibit 130: International Business Machines Corp. - Overview
              • Exhibit 131: International Business Machines Corp. - Business segments
              • Exhibit 132: International Business Machines Corp. - Key offerings
              • Exhibit 133: International Business Machines Corp. - Segment focus
            • 12.8 Juniper Networks Inc.
              • Exhibit 134: Juniper Networks Inc. - Overview
              • Exhibit 135: Juniper Networks Inc. - Product / Service
              • Exhibit 136: Juniper Networks Inc. - Key offerings
            • 12.9 Microsoft Corp.
              • Exhibit 137: Microsoft Corp. - Overview
              • Exhibit 138: Microsoft Corp. - Business segments
              • Exhibit 139: Microsoft Corp. - Key news
              • Exhibit 140: Microsoft Corp. - Key offerings
              • Exhibit 141: Microsoft Corp. - Segment focus
            • 12.10 NICE Ltd.
              • Exhibit 142: NICE Ltd. - Overview
              • Exhibit 143: NICE Ltd. - Business segments
              • Exhibit 144: NICE Ltd. - Key news
              • Exhibit 145: NICE Ltd. - Key offerings
              • Exhibit 146: NICE Ltd. - Segment focus
            • 12.11 PagerDuty Inc.
              • Exhibit 147: PagerDuty Inc. - Overview
              • Exhibit 148: PagerDuty Inc. - Product / Service
              • Exhibit 149: PagerDuty Inc. - Key offerings
            • 12.12 Pegasystems Inc.
              • Exhibit 150: Pegasystems Inc. - Overview
              • Exhibit 151: Pegasystems Inc. - Product / Service
              • Exhibit 152: Pegasystems Inc. - Key news
              • Exhibit 153: Pegasystems Inc. - Key offerings
            • 12.13 ProcessMaker Inc.
              • Exhibit 154: ProcessMaker Inc. - Overview
              • Exhibit 155: ProcessMaker Inc. - Product / Service
              • Exhibit 156: ProcessMaker Inc. - Key offerings
            • 12.14 SAP SE
              • Exhibit 157: SAP SE - Overview
              • Exhibit 158: SAP SE - Business segments
              • Exhibit 159: SAP SE - Key news
              • Exhibit 160: SAP SE - Key offerings
              • Exhibit 161: SAP SE - Segment focus
            • 12.15 SolveXia Pty Ltd.
              • Exhibit 162: SolveXia Pty Ltd. - Overview
              • Exhibit 163: SolveXia Pty Ltd. - Product / Service
              • Exhibit 164: SolveXia Pty Ltd. - Key offerings
            • 12.16 UiPath Inc.
              • Exhibit 165: UiPath Inc. - Overview
              • Exhibit 166: UiPath Inc. - Business segments
              • Exhibit 167: UiPath Inc. - Key offerings
              • Exhibit 168: UiPath Inc. - Segment focus
            • 12.17 Zendesk Inc.
              • Exhibit 169: Zendesk Inc. - Overview
              • Exhibit 170: Zendesk Inc. - Product / Service
              • Exhibit 171: Zendesk Inc. - Key offerings

            13 Appendix

            • 13.1 Scope of the report
              • 13.2 Inclusions and exclusions checklist
                • Exhibit 172: Inclusions checklist
                • Exhibit 173: Exclusions checklist
              • 13.3 Currency conversion rates for US$
                • Exhibit 174: Currency conversion rates for US$
              • 13.4 Research methodology
                • Exhibit 175: Research methodology
                • Exhibit 176: Validation techniques employed for market sizing
                • Exhibit 177: Information sources
              • 13.5 List of abbreviations
                • Exhibit 178: List of abbreviations

              Research Framework

              Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

              INFORMATION SOURCES

              Primary sources

              • Manufacturers and suppliers
              • Channel partners
              • Industry experts
              • Strategic decision makers

              Secondary sources

              • Industry journals and periodicals
              • Government data
              • Financial reports of key industry players
              • Historical data
              • Press releases

              DATA ANALYSIS

              Data Synthesis

              • Collation of data
              • Estimation of key figures
              • Analysis of derived insights

              Data Validation

              • Triangulation with data models
              • Reference against proprietary databases
              • Corroboration with industry experts

              REPORT WRITING

              Qualitative

              • Market drivers
              • Market challenges
              • Market trends
              • Five forces analysis

              Quantitative

              • Market size and forecast
              • Market segmentation
              • Geographical insights
              • Competitive landscape

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              Key Questions Answered

              • What are the key global market and the regional market share?
              • What are the revenue-generating key market segments?
              • What are the key factors driving and challenging this market’s growth?
              • Who are the key market vendors and their growth strategies?
              • What are the latest trends influencing the growth of this market?
              • What are the variables influencing the market growth in the primary regions?
              • What are the factors influencing the growth of the parent market?

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