SMB Telecom Voice and Data Services Market in the US 2017-2021

Overview of the SMB telecom voice and data services market in the US

Technavio's market research report identifies that the increasing demand for mobile unified communication (UC) will be one of the primary growth drivers for the small and medium business (SMB) telecom voice and data services market in the US till 2021. Mobile and cloud unified communication (UC) solutions provide fast network speeds. This in turn, encourages mobile network operators to deliver UC applications through long-term evolution (LTE). Consequently, the popularity of voice over LTE (VoLTE) services is increasing among enterprises because it enables HD voice calling services. Additionally, the integration of VoLTE with enterprise private branch exchange (PBX) systems enhances the end-user experience by offering better quality of services at an optimum price. This benefits the SMB segment of the US enterprises that rely on voice and data services. Technavio's market research analysts predict that this market will grow at a CAGR of more than 6% by 2021.

The development of next-generation wireless infrastructure drives the number of users accessing the Internet because it enables them to access the Internet from anywhere at any time. This will boost the demand for voice and data services among consumers and business enterprises. According to our analysts, the emergence of next-generation wireless networks such as 3G, 4G, and 5G is identified as one of the key trends that will gain traction in the SMB communications market for US SMB telecom voice and data services during the predicted period.

Competitive landscape and key vendors

The SMB telecom voice and data services market in the US is highly competitive and concentrated. Carriers in the US are trying to capture a higher market share by offering postpaid service plans to the enterprise segment. The increasing focus on the product pricing, product and service offerings, and network investment and quality will strengthen the competition among SMB telecom voice and data services market key players. The carriers in the wireless telecommunications industry are witnessing intense competition due to the availability of additional spectrum licenses, deployment of technologies, and regulatory changes.

Key vendors in this market are -

• AT&T
• T-Mobile
• Verizon

Other prominent vendors in the market include CenturyLink, Comcast, Convergia, Sprint, TelePacific, US Cellular, and Windstream Communications.

Segmentation by product and analysis of the SMB telecom voice and data services market in the US

• Broadband connections
• Bundled Internet and telephone services

Verizon and Comcast are the Internet service providers in the US that provide broadband services. The broadband connections segment accounted for the majority market share during 2016 due to the low cost and better services offered by broadband operators. The broadband service is supported by the enhanced speed and higher bandwidth, which enables operators to provide an uninterrupted service.

Growth drivers, challenges, and upcoming trends: Growing popularity of IoT

Consumers are motivated to buy devices that can connect to each other in a network and share information due to the various benefits of Internet of Things (IoT) such as the optimized decision-making, cost cutting, and remote control access. This in turn, will boost the adoption of voice and data services over traditional services in smart cities.

This report provides a number of factors contributing to the adoption, limitations, and opportunities of the SMB telecom voice and data services market in the US. It also offers an analysis of each factor and an estimation of the extent to which the factors are likely to impact the overall market growth.

Key questions answered in the report include

• What will the market size and the growth rate be in 2021?
• What are the key factors driving the SMB telecom voice and data services market in the US?
• What are the key market trends impacting the growth of the SMB telecom voice and data services market in the US?
• What are the challenges to market growth?
• Who are the key vendors in the SMB telecom voice and data services market in the US?
• What are the market opportunities and threats faced by the vendors in the SMB telecom voice and data services market in the US?
• What are the trending factors influencing the market shares of the US?
• What are the key outcomes of the five forces analysis of the SMB telecom voice and data services market in the US?

Technavio also offers customization on reports based on specific client requirement.

A thorough data collection methodology is followed by our market research reports for the ICT industry to provide an analysis of fast growing market segments like machine to machine (M2M) and connected devices. This upcoming industry research report on the SMB telecom voice and data services market in the US offers insights into the key trends and developing drivers influencing the growth of the machine to machine (M2M) and connected devices industry.

This upcoming industry report on the SMB telecom voice and data services market in the US also considers the growth of the similar markets such as the connected car M2M, which is expected to grow at a CAGR of around 27% by 2021.

By considering the increasing demand, market forecast, and market size for the various machine to machine (M2M) and connected devices, the market research professionals at Technavio offer a clear picture of the SMB telecom voice and data services market in the US for the projected period of 2017 to 2021. Additionally, our research practices help clients to keep up with the constantly changing market landscape and develop effective growth strategies. Also, based on the interpretation of the information gathered from specific resources such as channel partners and market stakeholders this market study offers a complete analysis of the market's growth prospects over the next couple of years.

The upcoming market research report on the SMB telecom voice and data services market in the US also classifies the major drivers, key trends, as well as the constraints that the machine to machine (M2M) and connected devices sector currently experiences. It also presents insights into the rapidly altering competitive scenario to give clients a precise picture of the upcoming events within the ICT industry. Technavio also provides deep-dive market assessments into the sectors such as product lifecycle management and IT professional services.

Technavio also offers clients the option to customize every report to suit their specific requirements and offers attractive discounts on all upcoming reports and future purchases.