Enjoy complimentary customisation on priority with our Enterprise License!
The enterprise content management market size is estimated to grow at a CAGR of 16.21% between 2022 and 2027. The market size is forecast to increase by USD 2.06 billion. The growth of the market depends on several factors, including the growing need to enhance content security and optimize business processes with automated workflows, the growing adoption of enterprise content management for backup and disaster recovery, and the compelling need to drive corporate social responsibility with green business practices. Enterprise content management is the strategy, processes, and tools used to capture, manage, store, preserve, and deliver content and documents related to a company's processes and operations. Enterprise content management systems provide a centralized platform for organizing and accessing business-critical information, facilitating collaboration and knowledge sharing among employees, and ensuring consistent compliance with records management and regulatory requirements.
This enterprise content management market report extensively covers market segmentation by deployment (on-premises and cloud), end-user (BFSI, manufacturing, healthcare, retail, and others), and geography (North America, Europe, APAC, South America, and Middle East and Africa). It also includes an in-depth analysis of drivers, trends, and challenges. Furthermore, the report includes historic market data from 2017 to 2021.
To learn more about this report, View Report Sample
Our researchers analyzed the data with 2022 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.
The growing need to enhance content security and optimize business processes with automated workflows is the key factor driving the growth of the global enterprise content management (ECM) market. There are several reasons why content security has become such a critical issue in today's business environment. First, the rise of cyber threats has made it more difficult than ever to keep sensitive information protected. Cybercriminals are constantly looking for new ways to breach security systems and steal data, putting companies at risk of financial loss and reputational damage. Second, businesses are increasingly reliant on digital communication and collaboration tools. This means that there are more opportunities for employees to inadvertently expose sensitive information or share it with unauthorized parties.
Without effective content security measures in place, these risks can quickly spiral out of control. To address these challenges, many companies are turning to enterprise content management solutions that offer advanced content security features. These include encryption, access controls, and data loss prevention tools that help prevent unauthorized access and protect against data breaches. By implementing these measures, businesses can be confident that their digital assets are well protected, and their operations are secure. Thus, such factors are expected to increase the demand for enterprise content management, which will drive the growth of the global enterprise content management market during the forecast period.
The rise in the adoption of AI-based enterprise content management is the primary trend in the global enterprise content management (ECM) market. The adoption of AI-based enterprise content management has witnessed a significant increase in recent years. Companies across different industries are integrating AI into their content management systems to streamline their operations and gain a competitive edge in the market. One example of AI-based content management is the use of machine learning algorithms to analyze large volumes of data to identify patterns and insights. Companies can use these insights to improve their marketing strategies, identify new business opportunities, and make data-driven decisions. For instance, a retail company can use machine learning to analyze customer data to identify purchasing patterns and tailor their advertising campaigns accordingly.
Moreover, the AI-based content management systems can also assist with document management tasks. Companies can use AI to automate the categorization and tagging of documents, making it easier to retrieve relevant files when needed. This can save time and improve the efficiency of document management processes. In addition to these examples, AI-based enterprise content management can also be applied to other areas, such as fraud detection, risk management, and compliance. AI can help companies identify potential security risks, fraudulent activities, and non-compliance issues proactively and take corrective action before they become a bigger problem. Thus, such factors are expected to increase the demand for AI-based enterprise content management, which will drive the growth of the global enterprise content management market during the forecast period.
Difficulties with integration and implementation of enterprise content management with current applications is a major challenge to the growth of the global enterprise content management (ECM) market. Enterprise content management is an essential tool for businesses to manage, organize, and store their digital content. However, many businesses face difficulties when it comes to integrating and implementing enterprise content management with their current applications. These challenges can range from technical limitations to a lack of preparatory work. One of the most significant challenges faced by businesses is the technical limitations of their existing technology infrastructure. Many legacy systems simply do not have the capabilities to support modern enterprise content management solutions.
For example, an outdated database system may not be compatible with the database management component of an enterprise content management system. As a result, businesses must invest in new infrastructure to support enterprise content management, which can be expensive and time-consuming. Thus, such factors are expected to hamper the growth of the global enterprise content management market during the forecast period.
The market share growth by the on-premises segment will be significant during the forecast period. The on-premise segment refers to the deployment of software or applications within a company's network infrastructure or physical hardware. This approach offers increased control and customization options for businesses, making it a preferred option for many organizations. One of the primary advantages of on-premise deployment is enhanced security.
Get a glance at the market contribution of various segments View the PDF Sample
The on-premises segment was valued at USD 5.89 billion in 2017 and continue to grow by 2021. On-premise deployment is customization. Companies can customize their workflows, integrations, and user roles to suit their specific needs. This flexibility is crucial when dealing with sensitive data or complex business processes, as companies need to configure their content management systems to handle specific scenarios. Lastly, on-premise deployment can also offer performance benefits since resources are dedicated exclusively to the system. This approach eliminates the lag time associated with cloud-based systems or web applications that rely on Internet connectivity. Thus, such factors are expected to drive the growth of the on-premise segment in the global market during the forecast period.
For more insights on the market share of various regions Download PDF Sample now!
North America is estimated to contribute 41% to the growth of the global market during the forecast period. Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period. The region has a strong market presence due to the high adoption rate of technology across various businesses. With the growth of big data and the need for efficient document management, enterprise content management in North America has seen substantial development. Moreover, the use of enterprise content management software, particularly in the healthcare industry, has also surged in North America. With the digitization of health records, there has been a significant need for effective document management. Enterprise content management solutions have been instrumental in the successful implementation of electronic health records (EHRs), which allow healthcare providers to access patient information conveniently, securely, and efficiently. Thus, such factors are expected to increase the demand for enterprise content management software, which is expected to drive the growth of the regional market during the forecast period.
In 2020, the outbreak of COVID-19 severely impacted the economic conditions across countries in the region, which, in turn, adversely impacted the growth of different end-user industries, including BFSI, telecom, IT, and retail, among others. However, in 2021, with the initiation of large-scale COVID-19 vaccination drives and the lifting of the COVID-19-induced lockdowns, end-user industries in North America such as energy and utilities, manufacturing, telecom, and retail resumed their operations in compliance with all the safety measures to contain the spread of the disease and were in recovery mode. Therefore, the adoption of enterprise content management is expected to grow in the region. Thus, such factors will propel the growth of the regional market during the forecast period.v
The market report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies.
Global Enterprise Content Management Market Customer Landscape
Vendors are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.
Adobe Inc.: The company offers enterprise content management system architecture to scale content without losing the personality of brand.
The research report also includes detailed analyses of the competitive landscape of the market and information about 15 market vendors, including:
Qualitative and quantitative analysis of vendors has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize vendors as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize vendors as dominant, leading, strong, tentative, and weak.
The enterprise content management market report forecasts market growth by revenue at global, regional & country levels and provides an analysis of the latest trends and growth opportunities from 2017 to 2027.
Enterprise Content Management Market Scope |
|
Report Coverage |
Details |
Page number |
173 |
Base year |
2022 |
Historic period |
2017-2021 |
Forecast period |
2023-2027 |
Growth momentum & CAGR |
Accelerate at a CAGR of 16.21% |
Market growth 2023-2027 |
USD 2.06 billion |
Market structure |
Fragmented |
YoY growth 2022-2023(%) |
15.54 |
Regional analysis |
North America, Europe, APAC, South America, and Middle East and Africa |
Performing market contribution |
North America at 41% |
Key countries |
US, Canada, Germany, UK, and France |
Competitive landscape |
Leading Vendors, Market Positioning of Vendors, Competitive Strategies, and Industry Risks |
Key companies profiled |
Acquia Inc., Adobe Inc., Alfresco Software Ltd., Capgemini Service SAS, Compulink Management Center Inc., Datamatics Global Services Ltd., DNN Corp., Epicor Software Corp., HP Inc., Hyland Software Inc., International Business Machines Corp., M Files, Microsoft Corp., Newgen Software Technologies Ltd., Open Text Corp., Optimizely Inc., Oracle Corp., Ricoh Co. Ltd., Salesforce Inc., and Xerox Holdings Corp. |
Market dynamics |
Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, Market condition analysis for forecast period. |
Customization purview |
If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized. |
We can help! Our analysts can customize this market research report to meet your requirements.
Get lifetime access to our
Technavio Insights
Cookie Policy
The Site uses cookies to record users' preferences in relation to the functionality of accessibility. We, our Affiliates, and our Vendors may store and access cookies on a device, and process personal data including unique identifiers sent by a device, to personalise content, tailor, and report on advertising and to analyse our traffic. By clicking “I’m fine with this”, you are allowing the use of these cookies. Please refer to the help guide of your browser for further information on cookies, including how to disable them. Review our Privacy & Cookie Notice.