Web Real Time Communication (webRTC) Market Analysis North America,Europe,APAC,South America,Middle East and Africa - US,Canada,India,UK,Germany - Size and Forecast 2023-2027

Published: Oct 2023 Pages: 176 SKU: IRTNTR43933

Global Web Real Time Communication (webRTC) Market Forecast 2023-2027

The web real time communication (webRTC) market size is estimated to grow by USD 66,579.72 million at a CAGR of 48.89% between 2022 and 2027. The growth of the market depends on several factors, including the growing popularity of video and audio conferencing, the increasing proliferation of WebRTC apps in social media, and the rise in the number of connected devices. This is an open-source project that embeds real-time voice, texts, and video communications capabilities in web browsers. The technology enables peer-to-peer communication (P2P) among browsers. It does not require specialized software applications or browser plugins for communication.

They use JavaScript, application programming interfaces (APIs), and hypertext markup language (HTML) 5 to embed communication technologies within the browser. This technology helps in the easy exchange of audio, video, and data through browsers. The Internet Engineering Task Force (IETF) and Web real-time Communications group work on improving WebRTC. Currently, this is available in Chrome, Opera, and Mozilla Firefox web browsers. It is also available for apps on iOS and Android.

What will be the Size of the Web Real Time Communication (webRTC) Market During the Forecast Period?

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Market Overview

Key Driver

The growing popularity of video and audio conferencing is notably driving the market growth. Voice and video conferencing are crucial for IT infrastructure and businesses to enhance communication and collaboration among employees, partners, and customers. This technology has developed considerably over the years and is available to the masses. 

This is an open-source platform that allows P2P connection for voice and video conferencing. WebRTC-enabled applications obtain audio or video or any other data stream. Web RTC allows clients to access the stream through a microphone or a webcam through a peer-to-peer data channel. More than 70% of business-to-consumer (B2C) marketers and 90% of business-to-business (B2B) marketers use videos for marketing. The rise in the demand will foster the growth of the Market during the forecast period. 

 MajorTrends

Increasing adoption of bring-your-own-device (BYOD) is the primary trend driving the market growth. BYOD encourages employees to bring their own devices to workplaces. More than one-third of the employers in the world provide devices, such as smartphones and tablets, to their staff. More than half of employers around the world encourage employees to bring their own devices to work. New communication technologies like WebRTC solutions offer professional standards of interactions and workflow across numerous remote devices. This technology ensures a high-quality experience for the users.

These solutions emphasize the lower-end processing power of a smartphone, which is required to send multiple signals to the users in a conversation. These solutions ease the burden by adjusting the frame rate and resolution supplied by the device. The technology also supports the BYOD trend that enhances communication tools in small businesses. Such factors are expected to contribute to Market growth during the forecast period.

Significant  Restrain

The lack of high-end video conferencing features is the primary factor impeding the Market growth. Since WebRTC technology is in the nascent stages, it lacks a few high-end video conferencing features, such as access to numerous devices and networks. There has been an increase in the number of Internet-supported devices over the past few years. They face central processing unit (CPU) overload issues as the processor decodes, encodes, and dispenses video and audio at the same time. 

The quality of the video and audio, and the sizes of the files create screen size issues. In cellular phones, the CPU stress (caused by numerous applications) leads to battery drain issues. Thus, the lack of sophisticated video conferencing features limits the use of WebRTC. Hence, the lack of these features is expected to challenge the growth of the market during the forecast period.

Market Segmentation By Mention Segment

The market share growth by the video segment will be significant during the forecast period. These solutions allow video conferencing wherein the users can communicate through instant streaming feeds without downloading extra software or plugins. The technology has various advantages, which include reliable and high-quality video conferencing capabilities. WebRTC solutions are popularly used for integrating these calls through the web or mobile applications. This technology is an extension of the browser., unlike Skype and FaceTime, which are separate applications. This technology uses the browser as a video conferencing endpoint. Video conferencing in WebRTC uses three HTML APIs, such as getUserMedia, RTCPeerConnection, and RTCDataChannel, that are built into the browser. These APIs help capture this information and locate users to communicate and transmit streaming data to another browser.

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The video segment was valued at USD 592.72 million in 2017 and continued to grow until 2021. This technology is open-source, and the WebRTC video conferencing data is transmitted in an encrypted form over WebRTC using a standardized protocol known as Datagram Transport Layer Security (DTLS). This protocol is available in all the browsers that support WebRTC. WebRTC video conferencing solutions provide superior, secure, and affordable video conferencing facilities, as compared with other options available in the market. Such factors will drive the segment during the forecast period. 

Market Segmentation By Platform

In 2022, mobile devices had the highest adoption of these solutions due to their increasing use. They focus on enhancing mobile platforms for efficient voice and video conferencing. Previously, implementing real-time voice and video on mobile devices was complicated, but WebRTC simplifies the process. It requires device tuning to reduce acoustic echo and utilizes voice and video codec licenses. Ericsson Research launched Bowser, the first WebRTC-enabled browser for mobile devices, compatible with hybrid applications across mobile platforms. WebRTC is available on Android and iOS devices, allowing real-time on web applications and instant communication with other devices. The global market on mobile platforms is expected to grow significantly due to the rising demand for web-based real-time communication.

Regional Overview

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North America is estimated to contribute 35% to the growth of the global market during the forecast period. Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.

North America, including countries like the US and Canada, is known for its advanced technological adoption. The region's high disposable income has driven the demand for conferencing for both personal and business purposes. Small and medium-sized organizations are focusing on digitalization and utilizing conferencing for product promotions. Web application vendors in North America leverage these to develop affordable and platform-independent products. Compared to other parts of the world, there is significant adoption of WebRTC by small and medium-sized enterprises in the region.

Market Customer Landscape

The Market research report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies.

Global Market Customer Landscape

Who are the Major Web Real Time Communication (webRTC) Market Companies?

Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.

Oracle- The company offers MiCollab and MiTeam Meetings.

Anthology- The company offers products under the brand Blackboard Inc. 

Apple- The company offers Apple Safari WebRTC.

The research report also includes detailed analyses of the competitive landscape of the market and information about 15 market companies, including:

  • ALE International
  • Alphabet Inc.
  • AT and T Inc.
  • CafeX Communications Inc.
  • Cisco Systems Inc.
  • Enghouse Systems Ltd.
  • Hewlett Packard Enterprise Co.
  • International Business Machines Corp.
  • Microsoft Corp.
  • Mitel Networks Corp.
  • Plivo Inc.
  • Quobis Networks SLU
  • Ribbon Communications Inc.
  • Sangoma Technologies Corp.
  • Telefonaktiebolaget LM Ericsson
  • Twilio Inc.
  • Avaya Inc.

Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.

Segment Overview

The market report forecasts market growth by revenue at global, regional & country levels and provides an analysis of the market growth and trends opportunities from 2017 to 2027. 

  • Application Outlook (USD Million, 2017 - 2027)
    • Video
    • Voice 
    • Data sharing
  • Platform Outlook (USD Million, 2017 - 2027)
    • Mobile
    • Browser
    • UC
  • Region Outlook (USD Million, 2017 - 2027)
    • North America
      • The U.S.
      • Canada
    • Europe
      • The U.K.
      • Germany
      • France
      • Rest of Europe
    • APAC
      • China
      • India
    • South America
      • Brazil
      • Argentina
      • Chile
    • Middle East & Africa
      • Saudi Arabia
      • South Africa
      • Rest of the Middle East & Africa

Market Analyst Overview

The Market faces challenges with interoperability issues but is bolstered by the adoption of Unified Communication and Collaboration (UCC) solutions. The integration of VoIP apps and IoT technologies enhances communication capabilities.

Companies like CP Communications offer innovative solutions such as the Virtual Media Center and FastReturn to address the needs of large enterprises. The messaging & file sharing solution segment caters to diverse communication needs. Industries like healthcare benefit from solutions like SimplyDoc, which leverages WebRTC for P2P connections, voice and video calling, and data transfers. The market also explores opportunities in Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR), indicating a dynamic future for these technologies.

Web Real Time Communication (webRTC) Market Scope

Report Coverage

Details

Page number

176

Base year

2022

Historic period

2017-2021

Forecast period

2023-2027

Growth momentum & CAGR

Accelerate at a CAGR of 48.89%

Market growth 2023-2027

USD 66,579.72 million

Market structure

Fragmented

YoY growth 2022-2023(%)

48.25

Regional analysis

North America, Europe, APAC, South America, and Middle East and Africa

Performing market contribution

North America at 35%

Key countries

US, Canada, India, UK, and Germany

Competitive landscape

 Leading Vendors, Market Positioning of Vendors, Competitive Strategies, and Industry Risks

Key companies profiled

ALE International, Alphabet Inc., Anthology Inc., Apple Inc., AT and T Inc., CafeX Communications Inc., Cisco Systems Inc., Enghouse Systems Ltd., Hewlett Packard Enterprise Co., International Business Machines Corp., Microsoft Corp., Mitel Networks Corp., Oracle Corp., Plivo Inc., Quobis Networks SLU, Ribbon Communications Inc., Sangoma Technologies Corp., Telefonaktiebolaget LM Ericsson, Twilio Inc., and Avaya Inc.

Market dynamics

Parent market analysis, Market  Forecasting, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, Market condition analysis for forecast period

Customization purview

If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

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What are the Key Data Covered in this Market Research Report?

  • CAGR of the market during the forecast period
  • Detailed information on factors that will drive the market growth and forecasting of the market between 2023 and 2027
  • Precise estimation of the size of the market size and its contribution to the parent market
  • Accurate predictions about upcoming market trends and analysis and changes in consumer behavior
  • Growth of the market industry across Europe, North America, APAC, South America, and Middle East and Africa
  • Thorough market growth analysis of the market’s competitive landscape and detailed information about companies
  • Comprehensive market analysis and report on the factors that will challenge the market research and growth of market companies

We can help! Our analysts can customize this market research report to meet your requirements. 

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1 Executive Summary

  • 1.1 Market overview
    • Exhibit 01: Executive Summary – Chart on Market Overview
    • Exhibit 02: Executive Summary – Data Table on Market Overview
    • Exhibit 03: Executive Summary – Chart on Global Market Characteristics
    • Exhibit 04: Executive Summary – Chart on Market by Geography
    • Exhibit 05: Executive Summary – Chart on Market Segmentation by Application
    • Exhibit 06: Executive Summary – Chart on Market Segmentation by Platform
    • Exhibit 07: Executive Summary – Chart on Incremental Growth
    • Exhibit 08: Executive Summary – Data Table on Incremental Growth
    • Exhibit 09: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem
    • Exhibit 10: Parent market
    • Exhibit 11: Market Characteristics

3 Market Sizing

  • 3.1 Market definition
    • Exhibit 12: Offerings of vendors included in the market definition
  • 3.2 Market segment analysis
    • Exhibit 13: Market segments
  • 3.3 Market size 2022
    • 3.4 Market outlook: Forecast for 2022-2027
      • Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ million)
      • Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
      • Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
      • Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)

    4 Historic Market Size

    • 4.1 Global web real time communication (webRTC) market 2017 - 2021
      • Exhibit 18: Historic Market Size – Data Table on global web real time communication (webrtc) market 2017 - 2021 ($ million)
    • 4.2 Application Segment Analysis 2017 - 2021
      • Exhibit 19: Historic Market Size – Application Segment 2017 - 2021 ($ million)
    • 4.3 Platform Segment Analysis 2017 - 2021
      • Exhibit 20: Historic Market Size – Platform Segment 2017 - 2021 ($ million)
    • 4.4 Geography Segment Analysis 2017 - 2021
      • Exhibit 21: Historic Market Size – Geography Segment 2017 - 2021 ($ million)
    • 4.5 Country Segment Analysis 2017 - 2021
      • Exhibit 22: Historic Market Size – Country Segment 2017 - 2021 ($ million)

    5 Five Forces Analysis

    • 5.1 Five forces summary
      • Exhibit 23: Five forces analysis - Comparison between 2022 and 2027
    • 5.2 Bargaining power of buyers
      • Exhibit 24: Chart on Bargaining power of buyers – Impact of key factors 2022 and 2027
    • 5.3 Bargaining power of suppliers
      • Exhibit 25: Bargaining power of suppliers – Impact of key factors in 2022 and 2027
    • 5.4 Threat of new entrants
      • Exhibit 26: Threat of new entrants – Impact of key factors in 2022 and 2027
    • 5.5 Threat of substitutes
      • Exhibit 27: Threat of substitutes – Impact of key factors in 2022 and 2027
    • 5.6 Threat of rivalry
      • Exhibit 28: Threat of rivalry – Impact of key factors in 2022 and 2027
    • 5.7 Market condition
      • Exhibit 29: Chart on Market condition - Five forces 2022 and 2027

    6 Market Segmentation by Application

    • 6.1 Market segments
      • Exhibit 30: Chart on Application - Market share 2022-2027 (%)
      • Exhibit 31: Data Table on Application - Market share 2022-2027 (%)
    • 6.2 Comparison by Application
      • Exhibit 32: Chart on Comparison by Application
      • Exhibit 33: Data Table on Comparison by Application
    • 6.3 Video - Market size and forecast 2022-2027
      • Exhibit 34: Chart on Video - Market size and forecast 2022-2027 ($ million)
      • Exhibit 35: Data Table on Video - Market size and forecast 2022-2027 ($ million)
      • Exhibit 36: Chart on Video - Year-over-year growth 2022-2027 (%)
      • Exhibit 37: Data Table on Video - Year-over-year growth 2022-2027 (%)
    • 6.4 Voice - Market size and forecast 2022-2027
      • Exhibit 38: Chart on Voice - Market size and forecast 2022-2027 ($ million)
      • Exhibit 39: Data Table on Voice - Market size and forecast 2022-2027 ($ million)
      • Exhibit 40: Chart on Voice - Year-over-year growth 2022-2027 (%)
      • Exhibit 41: Data Table on Voice - Year-over-year growth 2022-2027 (%)
    • 6.5 Data sharing - Market size and forecast 2022-2027
      • Exhibit 42: Chart on Data sharing - Market size and forecast 2022-2027 ($ million)
      • Exhibit 43: Data Table on Data sharing - Market size and forecast 2022-2027 ($ million)
      • Exhibit 44: Chart on Data sharing - Year-over-year growth 2022-2027 (%)
      • Exhibit 45: Data Table on Data sharing - Year-over-year growth 2022-2027 (%)
    • 6.6 Market opportunity by Application
      • Exhibit 46: Market opportunity by Application ($ million)
      • Exhibit 47: Data Table on Market opportunity by Application ($ million)

    7 Market Segmentation by Platform

    • 7.1 Market segments
      • Exhibit 48: Chart on Platform - Market share 2022-2027 (%)
      • Exhibit 49: Data Table on Platform - Market share 2022-2027 (%)
    • 7.2 Comparison by Platform
      • Exhibit 50: Chart on Comparison by Platform
      • Exhibit 51: Data Table on Comparison by Platform
    • 7.3 Mobile - Market size and forecast 2022-2027
      • Exhibit 52: Chart on Mobile - Market size and forecast 2022-2027 ($ million)
      • Exhibit 53: Data Table on Mobile - Market size and forecast 2022-2027 ($ million)
      • Exhibit 54: Chart on Mobile - Year-over-year growth 2022-2027 (%)
      • Exhibit 55: Data Table on Mobile - Year-over-year growth 2022-2027 (%)
    • 7.4 Browser - Market size and forecast 2022-2027
      • Exhibit 56: Chart on Browser - Market size and forecast 2022-2027 ($ million)
      • Exhibit 57: Data Table on Browser - Market size and forecast 2022-2027 ($ million)
      • Exhibit 58: Chart on Browser - Year-over-year growth 2022-2027 (%)
      • Exhibit 59: Data Table on Browser - Year-over-year growth 2022-2027 (%)
    • 7.5 UC - Market size and forecast 2022-2027
      • Exhibit 60: Chart on UC - Market size and forecast 2022-2027 ($ million)
      • Exhibit 61: Data Table on UC - Market size and forecast 2022-2027 ($ million)
      • Exhibit 62: Chart on UC - Year-over-year growth 2022-2027 (%)
      • Exhibit 63: Data Table on UC - Year-over-year growth 2022-2027 (%)
    • 7.6 Market opportunity by Platform
      • Exhibit 64: Market opportunity by Platform ($ million)
      • Exhibit 65: Data Table on Market opportunity by Platform ($ million)

    8 Customer Landscape

    • 8.1 Customer landscape overview
      • Exhibit 66: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

    9 Geographic Landscape

    • 9.1 Geographic segmentation
      • Exhibit 67: Chart on Market share by geography 2022-2027 (%)
      • Exhibit 68: Data Table on Market share by geography 2022-2027 (%)
    • 9.2 Geographic comparison
      • Exhibit 69: Chart on Geographic comparison
      • Exhibit 70: Data Table on Geographic comparison
    • 9.3 North America - Market size and forecast 2022-2027
      • Exhibit 71: Chart on North America - Market size and forecast 2022-2027 ($ million)
      • Exhibit 72: Data Table on North America - Market size and forecast 2022-2027 ($ million)
      • Exhibit 73: Chart on North America - Year-over-year growth 2022-2027 (%)
      • Exhibit 74: Data Table on North America - Year-over-year growth 2022-2027 (%)
    • 9.4 Europe - Market size and forecast 2022-2027
      • Exhibit 75: Chart on Europe - Market size and forecast 2022-2027 ($ million)
      • Exhibit 76: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
      • Exhibit 77: Chart on Europe - Year-over-year growth 2022-2027 (%)
      • Exhibit 78: Data Table on Europe - Year-over-year growth 2022-2027 (%)
    • 9.5 APAC - Market size and forecast 2022-2027
      • Exhibit 79: Chart on APAC - Market size and forecast 2022-2027 ($ million)
      • Exhibit 80: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
      • Exhibit 81: Chart on APAC - Year-over-year growth 2022-2027 (%)
      • Exhibit 82: Data Table on APAC - Year-over-year growth 2022-2027 (%)
    • 9.6 South America - Market size and forecast 2022-2027
      • Exhibit 83: Chart on South America - Market size and forecast 2022-2027 ($ million)
      • Exhibit 84: Data Table on South America - Market size and forecast 2022-2027 ($ million)
      • Exhibit 85: Chart on South America - Year-over-year growth 2022-2027 (%)
      • Exhibit 86: Data Table on South America - Year-over-year growth 2022-2027 (%)
    • 9.7 Middle East and Africa - Market size and forecast 2022-2027
      • Exhibit 87: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
      • Exhibit 88: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
      • Exhibit 89: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
      • Exhibit 90: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
    • 9.8 US - Market size and forecast 2022-2027
      • Exhibit 91: Chart on US - Market size and forecast 2022-2027 ($ million)
      • Exhibit 92: Data Table on US - Market size and forecast 2022-2027 ($ million)
      • Exhibit 93: Chart on US - Year-over-year growth 2022-2027 (%)
      • Exhibit 94: Data Table on US - Year-over-year growth 2022-2027 (%)
    • 9.9 UK - Market size and forecast 2022-2027
      • Exhibit 95: Chart on UK - Market size and forecast 2022-2027 ($ million)
      • Exhibit 96: Data Table on UK - Market size and forecast 2022-2027 ($ million)
      • Exhibit 97: Chart on UK - Year-over-year growth 2022-2027 (%)
      • Exhibit 98: Data Table on UK - Year-over-year growth 2022-2027 (%)
    • 9.10 India - Market size and forecast 2022-2027
      • Exhibit 99: Chart on India - Market size and forecast 2022-2027 ($ million)
      • Exhibit 100: Data Table on India - Market size and forecast 2022-2027 ($ million)
      • Exhibit 101: Chart on India - Year-over-year growth 2022-2027 (%)
      • Exhibit 102: Data Table on India - Year-over-year growth 2022-2027 (%)
    • 9.11 Canada - Market size and forecast 2022-2027
      • Exhibit 103: Chart on Canada - Market size and forecast 2022-2027 ($ million)
      • Exhibit 104: Data Table on Canada - Market size and forecast 2022-2027 ($ million)
      • Exhibit 105: Chart on Canada - Year-over-year growth 2022-2027 (%)
      • Exhibit 106: Data Table on Canada - Year-over-year growth 2022-2027 (%)
    • 9.12 Germany - Market size and forecast 2022-2027
      • Exhibit 107: Chart on Germany - Market size and forecast 2022-2027 ($ million)
      • Exhibit 108: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
      • Exhibit 109: Chart on Germany - Year-over-year growth 2022-2027 (%)
      • Exhibit 110: Data Table on Germany - Year-over-year growth 2022-2027 (%)
    • 9.13 Market opportunity by geography
      • Exhibit 111: Market opportunity by geography ($ million)
      • Exhibit 112: Data Tables on Market opportunity by geography ($ million)

    10 Drivers, Challenges, and Trends

    • 10.1 Market drivers
      • 10.2 Market challenges
        • 10.3 Impact of drivers and challenges
          • Exhibit 113: Impact of drivers and challenges in 2022 and 2027
        • 10.4 Market trends

          11 Vendor Landscape

          • 11.1 Overview
            • 11.2 Vendor landscape
              • Exhibit 114: Overview on Criticality of inputs and Factors of differentiation
            • 11.3 Landscape disruption
              • Exhibit 115: Overview on factors of disruption
            • 11.4 Industry risks
              • Exhibit 116: Impact of key risks on business

            12 Vendor Analysis

            • 12.1 Vendors covered
              • Exhibit 117: Vendors covered
            • 12.2 Market positioning of vendors
              • Exhibit 118: Matrix on vendor position and classification
            • 12.3 ALE International
              • Exhibit 119: ALE International - Overview
              • Exhibit 120: ALE International - Product / Service
              • Exhibit 121: ALE International - Key offerings
            • 12.4 Alphabet Inc.
              • Exhibit 122: Alphabet Inc. - Overview
              • Exhibit 123: Alphabet Inc. - Business segments
              • Exhibit 124: Alphabet Inc. - Key news
              • Exhibit 125: Alphabet Inc. - Key offerings
              • Exhibit 126: Alphabet Inc. - Segment focus
            • 12.5 Anthology Inc.
              • Exhibit 127: Anthology Inc. - Overview
              • Exhibit 128: Anthology Inc. - Product / Service
              • Exhibit 129: Anthology Inc. - Key offerings
            • 12.6 Apple Inc.
              • Exhibit 130: Apple Inc. - Overview
              • Exhibit 131: Apple Inc. - Business segments
              • Exhibit 132: Apple Inc. - Key news
              • Exhibit 133: Apple Inc. - Key offerings
              • Exhibit 134: Apple Inc. - Segment focus
            • 12.7 AT and T Inc.
              • Exhibit 135: AT and T Inc. - Overview
              • Exhibit 136: AT and T Inc. - Business segments
              • Exhibit 137: AT and T Inc. - Key news
              • Exhibit 138: AT and T Inc. - Key offerings
              • Exhibit 139: AT and T Inc. - Segment focus
            • 12.8 Avaya Inc.
              • Exhibit 140: Avaya Inc. - Overview
              • Exhibit 141: Avaya Inc. - Business segments
              • Exhibit 142: Avaya Inc. - Key offerings
              • Exhibit 143: Avaya Inc. - Segment focus
            • 12.9 CafeX Communications Inc.
              • Exhibit 144: CafeX Communications Inc. - Overview
              • Exhibit 145: CafeX Communications Inc. - Product / Service
              • Exhibit 146: CafeX Communications Inc. - Key offerings
            • 12.10 Cisco Systems Inc.
              • Exhibit 147: Cisco Systems Inc. - Overview
              • Exhibit 148: Cisco Systems Inc. - Business segments
              • Exhibit 149: Cisco Systems Inc. - Key news
              • Exhibit 150: Cisco Systems Inc. - Key offerings
              • Exhibit 151: Cisco Systems Inc. - Segment focus
            • 12.11 Enghouse Systems Ltd.
              • Exhibit 152: Enghouse Systems Ltd. - Overview
              • Exhibit 153: Enghouse Systems Ltd. - Business segments
              • Exhibit 154: Enghouse Systems Ltd. - Key offerings
              • Exhibit 155: Enghouse Systems Ltd. - Segment focus
            • 12.12 International Business Machines Corp.
              • Exhibit 156: International Business Machines Corp. - Overview
              • Exhibit 157: International Business Machines Corp. - Business segments
              • Exhibit 158: International Business Machines Corp. - Key news
              • Exhibit 159: International Business Machines Corp. - Key offerings
              • Exhibit 160: International Business Machines Corp. - Segment focus
            • 12.13 Microsoft Corp.
              • Exhibit 161: Microsoft Corp. - Overview
              • Exhibit 162: Microsoft Corp. - Business segments
              • Exhibit 163: Microsoft Corp. - Key news
              • Exhibit 164: Microsoft Corp. - Key offerings
              • Exhibit 165: Microsoft Corp. - Segment focus
            • 12.14 Mitel Networks Corp.
              • Exhibit 166: Mitel Networks Corp. - Overview
              • Exhibit 167: Mitel Networks Corp. - Product / Service
              • Exhibit 168: Mitel Networks Corp. - Key offerings
            • 12.15 Ribbon Communications Inc.
              • Exhibit 169: Ribbon Communications Inc. - Overview
              • Exhibit 170: Ribbon Communications Inc. - Business segments
              • Exhibit 171: Ribbon Communications Inc. - Key offerings
              • Exhibit 172: Ribbon Communications Inc. - Segment focus
            • 12.16 Sangoma Technologies Corp.
              • Exhibit 173: Sangoma Technologies Corp. - Overview
              • Exhibit 174: Sangoma Technologies Corp. - Product / Service
              • Exhibit 175: Sangoma Technologies Corp. - Key offerings
            • 12.17 Telefonaktiebolaget LM Ericsson
              • Exhibit 176: Telefonaktiebolaget LM Ericsson - Overview
              • Exhibit 177: Telefonaktiebolaget LM Ericsson - Business segments
              • Exhibit 178: Telefonaktiebolaget LM Ericsson - Key news
              • Exhibit 179: Telefonaktiebolaget LM Ericsson - Key offerings
              • Exhibit 180: Telefonaktiebolaget LM Ericsson - Segment focus

            13 Appendix

            • 13.1 Scope of the report
              • 13.2 Inclusions and exclusions checklist
                • Exhibit 181: Inclusions checklist
                • Exhibit 182: Exclusions checklist
              • 13.3 Currency conversion rates for US$
                • Exhibit 183: Currency conversion rates for US$
              • 13.4 Research methodology
                • Exhibit 184: Research methodology
                • Exhibit 185: Validation techniques employed for market sizing
                • Exhibit 186: Information sources
              • 13.5 List of abbreviations
                • Exhibit 187: List of abbreviations

              Research Framework

              Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

              INFORMATION SOURCES

              Primary sources

              • Manufacturers and suppliers
              • Channel partners
              • Industry experts
              • Strategic decision makers

              Secondary sources

              • Industry journals and periodicals
              • Government data
              • Financial reports of key industry players
              • Historical data
              • Press releases

              DATA ANALYSIS

              Data Synthesis

              • Collation of data
              • Estimation of key figures
              • Analysis of derived insights

              Data Validation

              • Triangulation with data models
              • Reference against proprietary databases
              • Corroboration with industry experts

              REPORT WRITING

              Qualitative

              • Market drivers
              • Market challenges
              • Market trends
              • Five forces analysis

              Quantitative

              • Market size and forecast
              • Market segmentation
              • Geographical insights
              • Competitive landscape

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              Key Questions Answered

              • What are the key global market and the regional market share?
              • What are the revenue-generating key market segments?
              • What are the key factors driving and challenging this market’s growth?
              • Who are the key market vendors and their growth strategies?
              • What are the latest trends influencing the growth of this market?
              • What are the variables influencing the market growth in the primary regions?
              • What are the factors influencing the growth of the parent market?

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              • Detailed vendors report with competitive landscape
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