Business Process Outsourcing Market 2025-2029

What We Offer in this Sample:

Business Process Outsourcing Market 2025-2029

Base Year: 2024

What We Offer in this Sample:

1. INTRODUCTION

1.1 Research Objective

1.2 Market Scope

2. Market Segmentation

2.1 End-user

2.1.2 IT and telecommunication

2.2 Geography

3. Market Landscape

3.1 Market Overview

3.2 Market Sizing

3.3 Drivers, Trends, & Challenges

3.4 Market Characteristics

3.5 Porter’s Five Summary & Analysis

4. Customer Landscape

4.1 Customer Landscape Overview

5. Competitive Landscape

5.1 Companies Covered

5.2 Company Positioning

5.2.1 Nttdata com

5.2.2 Overview on factors of disruption

6. Research Methodology

6.1 Value Chain Analysis

6.2 Research Approach

6.3 Information Sources

6.4 Validation Techniques

7. Appendix

7.1 Key Questions Answered

7.2 TOC & LOE

7.3 Customization Available

7.4 About Technavio & Disclaimer

SAMPLE - Business Process Outsourcing Market 2025-2029

1.1 Research Objective

Research Objective

  • Define, depict, and forecast the worldwide Business Process Outsourcing, categorized by end-user and business segment, with in-depth analysis of regional and national markets with their historic region wise segment data.
  • Understand market dynamics, including historical data, factual insights, current market size, and future growth projections, while addressing key benefits and industry-specific challenges.
  • Identify primary drivers, challenges, and emerging trends to help businesses navigate market shifts effectively and seize new opportunities.
  • Evaluate the competitive landscape and company positioning, offering actionable insights for strategic collaborations and maintaining a competitive edge.
  • Monitor and analyze competitive advancements, such as partnerships, mergers, acquisitions, product innovations, market expansions, AI Impact of Market Trends and R&D activities shaping the Business Process Outsourcing.

1.2 Market Scope

Page number 213
List of Charts & Table 245
Historic period 2019 - 2023
Forecast period 2025-2029
Market growth 2025-2029 USD 88.8 billion
YoY growth 2022-2023 (%) 6.2






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SAMPLE - Business Process Outsourcing Market 2025-2029
Regional Analysis
  • North America
  • Europe
  • APAC
  • Middle East and Africa
  • South America
Regional Contribution
  • APAC at 41%
Segment Overview
  • End-user
    • IT and telecommunication
    • BFSI
    • Retail
    • Healthcare
    • Others
  • Business Segment
    • Large enterprises
    • SMEs
  • Geography
    • North America
    • Europe
    • APAC
    • Middle East and Africa
    • South America
Exclusive Research on Customer Landscape
  • Drivers of Price Sensitivity
    • Purchases are undifferentiated
    • Purchase is a key cost to the buyer
    • Quality is not important
    • Price sensitivity
  • Adoption Lifecycle
    • Adoption lifecycle
    • Innovator
    • Early adopters
    • Late majority
    • Laggards
  • Adoption Rates
    • North America
    • APAC
    • Europe
    • South America
  • Key Purchase Criteria
    • Price
    • Quality
    • Service
    • Reliability
    • Innovation
    • Regulatory compliance






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02

Market Segmentation

2.1 End-user

2.1.2 IT and telecommunication

2.2 Geography

SAMPLE - Business Process Outsourcing Market 2025-2029

2.1 End-user

Graph on End-user - Market share 2019 - 2023 (%)

  • The Market is divided into different segment such as end-user, business segment and geography .The end-user segment is further segmented into, it and telecommunication, bfsi, retail, healthcare, and others.




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SAMPLE - Business Process Outsourcing Market 2025-2029

2.1.2 IT and telecommunication

IT and telecommunication - Market size and forecast 2019 - 2029 (USD Bn)

2019: USD 87.10 Bn

This segment has captured most of the market share of the global BPO market. The growth of this segment can be attributed to technological advances, fast growth in data traffic, and growing demand for digital content and communication by consumers. The telecom services industry is expected to witness steady growth with the advent of the 5G spectrum. Several telecom organizations focus on developing and launching 5G-related products and services. For instance, Bharti Airtel Limited, an Indian multinational telecommunications services company, and Tech Mahindra, an Indian multinational information technology and BPO services provider, announced a strategic partnership in March 2022 to jointly develop and market enterprise-grade digital solutions across 5G, private networks, and cloud, with the goal of expanding their service offerings to clients throughout industries such as automobiles, aviation, ports, utilities, chemicals, oil and gas, and others.




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SAMPLE - Business Process Outsourcing Market 2025-2029

2.2 Geography

Market share by geography % (USD Bn)

  • Technavio reports covers the major region contributing to the market growth such as north america, europe, apac, middle east and africa and south america.
  • The region market share is widely explained from 2019 to 2029 along with highest region contributor mentioned in our reports.​
  • Region and country wise segment analysis; historic (2019 to 2023) and forecast 2025-2029
  • Furthermost our reports explain pandemic, recession and AI impact on the market.​






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SAMPLE - Business Process Outsourcing Market 2025-2029

2.3.1 APAC

Chart on APAC - Market size and forecast 2019 - 2029 (USD bn)

2019: USD 83.40 Bn

North America has always been a lucrative market for BPO, especially in the IT sector, as North America is an early adopter of advanced technologies. The strong presence and penetration of top vendors fuel the market growth in North America. Thus, it is beneficial to outsource operations to countries with lower income taxes. For instance, the US is also one of the main consumers of Indias ITES-BPO services, with approximately 66% share of the market.




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SAMPLE - Business Process Outsourcing Market 2025-2029

2.3.2 China

China - Year-over-year growth 2024 - 2029 period.​ (%)

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  • China being the largest country sharing in market size for the forecast period 2024 - 2029.​
  • The chart provide the forecast of CAGR and the incremental growth value for the 2024 - 2029 period.​



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03

Market Landscape

3.1 Market Overview

3.2 Market Sizing

3.3 Drivers, Trends, & Challenges

3.4 Market Characteristics

3.5 Porter’s Five Summary & Analysis

SAMPLE - Business Process Outsourcing Market 2025-2029

3.1 Market Overview

  • The report provides a forecast and historical analysis for the global Business Process Outsourcing with precise information on countries involved during the 2025-2029 period. The market is expected to grow at a CAGR of 6.8% by 2029.
  • Our reports covers in-depth forecast and historical geographical segment analysis with major regions such as North America,Europe,APAC,Middle East and Africa,South America showing the highest market size​.
  • The market is fragmentation with several players involved and expected to change the market structure if the industry consolidation or some vendors exit from the market.
  • To assess the supply side and the demand side challenges faced by vendors in the market, the interplay of inputs for vendors with the differentiated product and service outputs as presented to the customer are analyzed. The most important inputs for vendors in the Business Process Outsourcing are capex and technology.



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SAMPLE - Business Process Outsourcing Market 2025-2029

3.2 Market Sizing

Chart on Global - Market size and forecast 2019-2029 (USD bn)

Historic Data 2019 - 2023 (USD bn ) Forecasted Data 2024 - 2029 (USD bn )

Business Process Outsourcing (BPO) involves companies contracting external service providers to manage specific business functions or processes. This practice aims to reduce costs, enhance efficiency, and enable organizations to concentrate on their core competencies. Functions commonly outsourced include customer service, payroll, human resources, and technical support. Telecommunication, human resource services, and adoption of Internet of Things (IoT) and Artificial Intelligence (AI) technologies are significant trends driving BPO market growth. Technical improvements and investment in power transmission are also contributing factors. Awareness and understanding of BPO benefits continue to increase, leading to the expansion of various outsourcing types, including offshore. Key factors fueling this growth include the need for cost savings, improved operational efficiency, and access to specialized expertise.

  • Technavio reports elaborately highlights the historic market size from 2019 to 2024. Furthermost we also provide the forecast till 2029 with in-depth market share and their CAGR.​
  • We also have 10+ specific vendor with their key offering and product/service segments in specific.​​



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SAMPLE - Business Process Outsourcing Market 2025-2029

3.3 Drivers, Trends, & Challenges

Drivers
  • Focus on reducing operational costs
  • Surging number of BPOs
  • Increasing adoption of BPO by IT and telecom service providers

Trends
  • Rising emphasis on process automation
  • Increasing number of start-ups partnering with BPOs and increased transparency
  • Rising number of acquisitions and partnerships

Challenges
  • Data breaches
  • Increasing cost for BPOs
  • Language barrier and goodwill risks


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SAMPLE - Business Process Outsourcing Market 2025-2029

3.4 Market Characteristics

Factors that define the market characteristics

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The reports include market characteristics that have been analyzed considering:


  • The market lifecycle stages are comprehensively defined, progressing from innovation to growth and eventually reaching maturity.​
  • In 2019, the market was characterized as fragmentation, and it is projected to remain fragmented through 2029​.
  • Our reports provide detailed insights into the external factors impacting the market, both in 2019 and in the forecast period up to 2029. Key factors such as regulatory control and disruption threats are thoroughly analyzed. Additionally, we evaluate the intensity of their impact on the market during the 2025-2029 forecast period, categorizing it as high, medium, or low



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SAMPLE - Business Process Outsourcing Market 2025-2029

3.5 Porter’s Five Summary & Analysis

Five Forces Summary - Comparison between 2024-2029

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2024
2029






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SAMPLE - Business Process Outsourcing Market 2025-2029

3.5 Porter’s Five Summary & Analysis

Five Force Analysis


Bargaining Power Of Buyers
  • Number of vendors that offer the product or service
  • Product or service differentiation
  • Purchase volumes of buyers
  • Variations in the cost of products or services provided by vendors
  • Criticality of the product or service for buyers
  • Availability of substitute products or services
  • Buyers’ ability to switch to a substitute product or service
  • Impact of product or service quality on the output of buyers
  • Threat of backward integration by buyers

Bargaining Power Of Suppliers
  • Number of suppliers that offer the product or service
  • Product or service differentiation
  • Purchase volume of vendors
  • Variations in the cost of products or services provided by suppliers
  • Criticality of the product or service for vendors
  • Availability of substitute products or services
  • Vendors’ ability to switch to a substitute product or service
  • Impact of product or service quality on the output of vendors
  • Threat of forward integration by suppliers
  • Supplier dependency on industry

Threat Of New Entrants
  • Economies of scale of established vendors
  • Product or service differentiation
  • Capital requirements
  • Access to distribution channels
  • Regulatory control

Threat of substitutes
  • Availability of substitutes
  • Buyers’ cost of switching to substitutes
  • Relative price performance of substitutes
  • Buyer propensity to shift to substitutes
  • Differentiation of substitutes

Threat Of Rivalry
  • Number of vendors
  • Parity across vendors in terms of size and power
  • Industry growth stage
  • Product or service differentiation
  • Cost of switching products or services
  • Fixed costs
  • Overcapacity and price reduction
  • Exit barriers


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04

Customer Landscape

4.1 Customer Landscape Overview

SAMPLE - Business Process Outsourcing Market 2025-2029

4.1 Customer Landscape Overview

Exclusive Research Report on Customer Landscape by Technavio

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  • Technavio analysts has done in depth research on Customer Landscape which covers the Life stages, adoption rate and key purchase factors along with drivers impact on price sensitivity.
  • Furthermost our reports provide a detailed Lifecycle stages from innovation to laggards and their region wise adoption rates for the forecast period of 2025-2029









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05

Competitive Landscape

5.1 Companies Covered

5.2 Company Positioning

5.2.1 Nttdata com

5.2.2 Overview on factors of disruption

SAMPLE - Business Process Outsourcing Market 2025-2029

5.1 Companies Covered

  • Companies are included in the report based on their offerings in the Business Process Outsourcing. They are identified based on their revenues, market dominance, geographical presence, product portfolio, and financials. 20 important companies in the Business Process Outsourcing have been covered in this report.
  • For all the 20 companies, the revenue from the Business Process Outsourcing contributes to the overall revenue of the vendor but is not a key component of the companies revenue and hence all companies have been classified as contributing on the influence index.
  • Majority of the companies covered are classified as contributing on the influence index, changes in the market dynamics may not significantly impact the business prospects of companies in the Business Process Outsourcing.

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SAMPLE - Business Process Outsourcing Market 2025-2029

5.2 Company Positioning

Exclusively research by Technavio

Company Market Positioning

  • Technavio analysts provided the matrix showing the market  positioning and the classification  of this market.
  • The majority of the companies covered are classified as contributing on the influence index, changes in the market dynamics may not significantly impact the business prospects of companies in the Business Process Outsourcing.

1: Accenture PLC11: Infosys Ltd.
2: Alight Inc.12: International Business Machines Corp.
3: Amdocs Ltd.13: NEC Corp.
4: Anderson Business Solutions Pvt. Ltd.14: NTT DATA Corp.
5: Automatic Data Processing Inc.15: Oracle Corp.
6: Capgemini Services SAS16: Sykes Enterprises Inc.
7: Cognizant Technology Solutions Corp.17: Tata Consultancy Services Ltd.
8: Concentrix Corp.18: Tech Mahindra Ltd.
9: Deloitte Touche Tohmatsu Ltd.19: Wipro Ltd.
10: HCL Technologies Ltd.20: WNS Holdings Ltd.









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SAMPLE - Business Process Outsourcing Market 2025-2029

5.2.1 Nttdata com




Segment Name

Description

Unified

Under this segment, the company offers IT and business services such as consulting, industry solutions, business process services, IT modernization and managed services.

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SAMPLE - Business Process Outsourcing Market 2025-2029

5.2.2 Overview on factors of disruption

The potential for the disruption of the market landscape was moderate in 2024, and its threat is expected to remain unchanged by 2029.


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06

Research Methodology

6.1 Value Chain Analysis

6.2 Research Approach

6.3 Information Sources

6.4 Validation Techniques

SAMPLE - Business Process Outsourcing Market 2025-2029

6.1 Research Approach

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SAMPLE - Business Process Outsourcing Market 2025-2029

6.2 Information Sources

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SAMPLE - Business Process Outsourcing Market 2025-2029

6.3 Validation Techniques

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07

Appendix

7.1 Key Questions Answered

7.2 TOC & LOE

7.3 Customization Available

7.4 About Technavio & Disclaimer

SAMPLE - Business Process Outsourcing Market 2025-2029

7.1 Key Questions Answered

Market Analysis

  • What are the key drivers, inhibitors, and trends in the Business Process Outsourcing Market 2025-2029?
  • How do the five forces impact the market?
  • What are the adoption rates of Business Process Outsourcing in different regions?
  • What are the factors influencing buyers’ price sensitivity?

Technavio's Exclusive Insights

  • What are the factors considered by buyers when purchasing Business Process Outsourcing?
  • What is the criticality of inputs for vendors?
  • What are the factors of differentiation for vendors?
  • What are the disruptive sources in the market?
  • What are the factors driving disruption?
  • What is the threat of disruption?

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SAMPLE - Business Process Outsourcing Market 2025-2029

7.2 TOC & LOE

1 Executive Summary

  • 1.1 Market overview

    • Executive Summary - Chart on Market Overview
    • Executive Summary - Data Table on Market Overview
    • Executive Summary - Chart on Global Market Characteristics
    • Executive Summary - Chart on Market by Geography
    • Executive Summary - Chart on Market Segmentation by End-user
    • Executive Summary - Chart on Market Segmentation by Business Segment
    • Executive Summary - Chart on Incremental Growth
    • Executive Summary - Data Table on Incremental Growth
    • Executive Summary - Chart on Company Market Positioning

2 Technavio Analysis

  • 2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

    • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

  • 2.2 Criticality of inputs and Factors of differentiation

    • Overview on criticality of inputs and factors of differentiation

  • 2.3 Factors of disruption

    • Overview on factors of disruption

  • 2.4 Impact of drivers and challenges

    • Impact of drivers and challenges in 2024 and 2029

3 Market Landscape

  • 3.1 Market ecosystem

    • Parent Market
    • Data Table on - Parent Market

  • 3.2 Market characteristics

    • Market characteristics analysis

  • 3.3 Value chain analysis

    • Value chain analysis

4 Market Sizing

  • 4.1 Market definition

    • Offerings of companies included in the market definition

  • 4.2 Market segment analysis

  • Market segments

    • 4.3 Market size 2024

    • 4.4 Market outlook: Forecast for 2024-2029

      • Chart on Global - Market size and forecast 2024-2029 ($ billion)
      • Data Table on Global - Market size and forecast 2024-2029 ($ billion)
      • Chart on Global Market: Year-over-year growth 2024-2029 (%)
      • Data Table on Global Market: Year-over-year growth 2024-2029 (%)

    5 Historic Market Size

    • 5.1 Global Business Process Outsourcing Market 2019 - 2023

      • Historic Market Size - Data Table on Global Business Process Outsourcing Market 2019 - 2023 ($ billion)

    • 5.2 End-user segment analysis 2019 - 2023

      • Historic Market Size - End-user Segment 2019 - 2023 ($ billion)

    • 5.3 Business segment analysis 2019 - 2023

      • Historic Market Size - Business Segment 2019 - 2023 ($ billion)

    • 5.4 Geography segment analysis 2019 - 2023

      • Historic Market Size - Geography Segment 2019 - 2023 ($ billion)

    • 5.5 Country segment analysis 2019 - 2023

      • Historic Market Size - Country Segment 2019 - 2023 ($ billion)









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    SAMPLE - Business Process Outsourcing Market 2025-2029

    7.2 TOC & LOE

    6 Qualitative Analysis

    • 6.1 AI Impact on Business Process Outsourcing Market

    7 Five Forces Analysis

    • 7.1 Five forces summary

      • Five forces analysis - Comparison between 2024 and 2029

    • 7.2 Bargaining power of buyers

      • Bargaining power of buyers - Impact of key factors 2024 and 2029

    • 7.3 Bargaining power of suppliers

      • Bargaining power of suppliers - Impact of key factors in 2024 and 2029

    • 7.4 Threat of new entrants

      • Threat of new entrants - Impact of key factors in 2024 and 2029

    • 7.5 Threat of substitutes

      • Threat of substitutes - Impact of key factors in 2024 and 2029

    • 7.6 Threat of rivalry

      • Threat of rivalry - Impact of key factors in 2024 and 2029

    • 7.7 Market condition

      • Chart on Market condition - Five forces 2024 and 2029

    8 Market Segmentation by End-user

    • 8.1 Market segments

      • Chart on End-user - Market share 2024-2029 (%)
      • Data Table on End-user - Market share 2024-2029 (%)

    • 8.2 Comparison by End-user

      • Chart on Comparison by End-user
      • Data Table on Comparison by End-user

    • 8.3 IT and telecommunication - Market size and forecast 2024-2029

      • Chart on IT and telecommunication - Market size and forecast 2024-2029 ($ billion)
      • Data Table on IT and telecommunication - Market size and forecast 2024-2029 ($ billion)
      • Chart on IT and telecommunication - Year-over-year growth 2024-2029 (%)
      • Data Table on IT and telecommunication - Year-over-year growth 2024-2029 (%)

    • 8.4 BFSI - Market size and forecast 2024-2029

      • Chart on BFSI - Market size and forecast 2024-2029 ($ billion)
      • Data Table on BFSI - Market size and forecast 2024-2029 ($ billion)
      • Chart on BFSI - Year-over-year growth 2024-2029 (%)
      • Data Table on BFSI - Year-over-year growth 2024-2029 (%)

    • 8.5 Retail - Market size and forecast 2024-2029

      • Chart on Retail - Market size and forecast 2024-2029 ($ billion)
      • Data Table on Retail - Market size and forecast 2024-2029 ($ billion)
      • Chart on Retail - Year-over-year growth 2024-2029 (%)
      • Data Table on Retail - Year-over-year growth 2024-2029 (%)

    • 8.6 Healthcare - Market size and forecast 2024-2029

      • Chart on Healthcare - Market size and forecast 2024-2029 ($ billion)
      • Data Table on Healthcare - Market size and forecast 2024-2029 ($ billion)
      • Chart on Healthcare - Year-over-year growth 2024-2029 (%)
      • Data Table on Healthcare - Year-over-year growth 2024-2029 (%)

    • 8.7 Others - Market size and forecast 2024-2029

      • Chart on Others - Market size and forecast 2024-2029 ($ billion)
      • Data Table on Others - Market size and forecast 2024-2029 ($ billion)
      • Chart on Others - Year-over-year growth 2024-2029 (%)
      • Data Table on Others - Year-over-year growth 2024-2029 (%)

    • 8.8 Market opportunity by End-user

      • Market opportunity by End-user ($ billion)
      • Data Table on Market opportunity by End-user ($ billion)

    9 Market Segmentation by Business Segment

    • 9.1 Market segments

      • Chart on Market Segmentation by Business Segment - Market share 2024-2029 (%)
      • Data Table on Market Segmentation by Business Segment - Market share 2024-2029 (%)

    • 9.2 Comparison by Market Segmentation by Business Segment

      • Chart on Comparison by Market Segmentation by Business Segment
      • Data Table on Comparison by Market Segmentation by Business Segment

    • 9.3 Large enterprises - Market size and forecast 2024-2029

      • Chart on Large enterprises - Market size and forecast 2024-2029 ($ billion)
      • Data Table on Large enterprises - Market size and forecast 2024-2029 ($ billion)
      • Chart on Large enterprises - Year-over-year growth 2024-2029 (%)
      • Data Table on Large enterprises - Year-over-year growth 2024-2029 (%)

    • 9.4 SMEs - Market size and forecast 2024-2029

      • Chart on SMEs - Market size and forecast 2024-2029 ($ billion)
      • Data Table on SMEs - Market size and forecast 2024-2029 ($ billion)
      • Chart on SMEs - Year-over-year growth 2024-2029 (%)
      • Data Table on SMEs - Year-over-year growth 2024-2029 (%)

    • 9.5 Market opportunity by Market Segmentation by Business Segment

      • Market opportunity by Market Segmentation by Business Segment ($ billion)
      • Data Table on Market opportunity by Market Segmentation by Business Segment ($ billion)

    10 Customer Landscape

  • 10.1 Customer landscape overview

    • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

    • 11 Geographic Landscape

    • 11.1 Geographic segmentation

      • Chart on Market share by geography 2024-2029 (%)
      • Data Table on Market share by geography 2024-2029 (%)

    • 11.2 Geographic comparison

      • Chart on Geographic comparison
      • Data Table on Geographic comparison

    • 11.3 North America - Market size and forecast 2024-2029

      • Chart on North America - Market size and forecast 2024-2029 ($ billion)
      • Data Table on North America - Market size and forecast 2024-2029 ($ billion)
      • Chart on North America - Year-over-year growth 2024-2029 (%)
      • Data Table on North America - Year-over-year growth 2024-2029 (%)

    • 11.4 Europe - Market size and forecast 2024-2029

      • Chart on Europe - Market size and forecast 2024-2029 ($ billion)
      • Data Table on Europe - Market size and forecast 2024-2029 ($ billion)
      • Chart on Europe - Year-over-year growth 2024-2029 (%)
      • Data Table on Europe - Year-over-year growth 2024-2029 (%)

    • 11.5 APAC - Market size and forecast 2024-2029

      • Chart on APAC - Market size and forecast 2024-2029 ($ billion)
      • Data Table on APAC - Market size and forecast 2024-2029 ($ billion)
      • Chart on APAC - Year-over-year growth 2024-2029 (%)
      • Data Table on APAC - Year-over-year growth 2024-2029 (%)

    • 11.6 Middle East and Africa - Market size and forecast 2024-2029

      • Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
      • Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
      • Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
      • Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)

    • 11.7 South America - Market size and forecast 2024-2029

      • Chart on South America - Market size and forecast 2024-2029 ($ billion)
      • Data Table on South America - Market size and forecast 2024-2029 ($ billion)
      • Chart on South America - Year-over-year growth 2024-2029 (%)
      • Data Table on South America - Year-over-year growth 2024-2029 (%)

    • 11.8 US - Market size and forecast 2024-2029

      • Chart on US - Market size and forecast 2024-2029 ($ billion)
      • Data Table on US - Market size and forecast 2024-2029 ($ billion)
      • Chart on US - Year-over-year growth 2024-2029 (%)
      • Data Table on US - Year-over-year growth 2024-2029 (%)

    • 11.9 Canada - Market size and forecast 2024-2029

      • Chart on Canada - Market size and forecast 2024-2029 ($ billion)
      • Data Table on Canada - Market size and forecast 2024-2029 ($ billion)
      • Chart on Canada - Year-over-year growth 2024-2029 (%)
      • Data Table on Canada - Year-over-year growth 2024-2029 (%)

    • 11.10 UK - Market size and forecast 2024-2029

      • Chart on UK - Market size and forecast 2024-2029 ($ billion)
      • Data Table on UK - Market size and forecast 2024-2029 ($ billion)
      • Chart on UK - Year-over-year growth 2024-2029 (%)
      • Data Table on UK - Year-over-year growth 2024-2029 (%)

    • 11.11 Germany - Market size and forecast 2024-2029

      • Chart on Germany - Market size and forecast 2024-2029 ($ billion)
      • Data Table on Germany - Market size and forecast 2024-2029 ($ billion)
      • Chart on Germany - Year-over-year growth 2024-2029 (%)
      • Data Table on Germany - Year-over-year growth 2024-2029 (%)

    • 11.12 China - Market size and forecast 2024-2029

      • Chart on China - Market size and forecast 2024-2029 ($ billion)
      • Data Table on China - Market size and forecast 2024-2029 ($ billion)
      • Chart on China - Year-over-year growth 2024-2029 (%)
      • Data Table on China - Year-over-year growth 2024-2029 (%)

    • 11.13 India - Market size and forecast 2024-2029

      • Chart on India - Market size and forecast 2024-2029 ($ billion)
      • Data Table on India - Market size and forecast 2024-2029 ($ billion)
      • Chart on India - Year-over-year growth 2024-2029 (%)
      • Data Table on India - Year-over-year growth 2024-2029 (%)

    • 11.14 Brazil - Market size and forecast 2024-2029

      • Chart on Brazil - Market size and forecast 2024-2029 ($ billion)
      • Data Table on Brazil - Market size and forecast 2024-2029 ($ billion)
      • Chart on Brazil - Year-over-year growth 2024-2029 (%)
      • Data Table on Brazil - Year-over-year growth 2024-2029 (%)

    • 11.15 France - Market size and forecast 2024-2029

      • Chart on France - Market size and forecast 2024-2029 ($ billion)
      • Data Table on France - Market size and forecast 2024-2029 ($ billion)
      • Chart on France - Year-over-year growth 2024-2029 (%)
      • Data Table on France - Year-over-year growth 2024-2029 (%)

    • 11.16 UAE - Market size and forecast 2024-2029

      • Chart on UAE - Market size and forecast 2024-2029 ($ billion)
      • Data Table on UAE - Market size and forecast 2024-2029 ($ billion)
      • Chart on UAE - Year-over-year growth 2024-2029 (%)
      • Data Table on UAE - Year-over-year growth 2024-2029 (%)

    • 11.17 Japan - Market size and forecast 2024-2029

      • Chart on Japan - Market size and forecast 2024-2029 ($ billion)
      • Data Table on Japan - Market size and forecast 2024-2029 ($ billion)
      • Chart on Japan - Year-over-year growth 2024-2029 (%)
      • Data Table on Japan - Year-over-year growth 2024-2029 (%)

    • 11.18 Market opportunity by geography

      • Market opportunity by geography ($ billion)
      • Data Tables on Market opportunity by geography ($ billion)












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    SAMPLE - Business Process Outsourcing Market 2025-2029

    7.2 TOC & LOE

    12 Drivers, Challenges, and Opportunity/Restraints

    • 12.1 Market drivers

    • 12.2 Market challenges

    • 12.3 Impact of drivers and challenges

      • Impact of drivers and challenges in 2024 and 2029

    • 12.4 Market opportunities/restraints

    13 Competitive Landscape

    • 13.1 Overview

    • 13.2 Competitive Landscape

      • Overview on criticality of inputs and factors of differentiation

    • 13.3 Landscape disruption

      • Overview on factors of disruption

    • 13.4 Industry risks

      • Impact of key risks on business

    14 Competitive Analysis

    • 14.1 Companies profiled

      • Companies covered

    • 14.2 Company ranking index

      • Company ranking index

    • 14.3 Market positioning of companies

      • Matrix on companies position and classification

    • 14.4 Accenture PLC

      • Accenture PLC - Overview
      • Accenture PLC - Business segments
      • Accenture PLC - Key news
      • Accenture PLC - Key offerings
      • Accenture PLC - Segment focus
      • SWOT

    • 14.5 Automatic Data Processing Inc.

      • Automatic Data Processing Inc. - Overview
      • Automatic Data Processing Inc. - Business segments
      • Automatic Data Processing Inc. - Key news
      • Automatic Data Processing Inc. - Key offerings
      • Automatic Data Processing Inc. - Segment focus
      • SWOT

    • 14.6 Capgemini Services SAS

      • Capgemini Services SAS - Overview
      • Capgemini Services SAS - Business segments
      • Capgemini Services SAS - Key news
      • Capgemini Services SAS - Key offerings
      • Capgemini Services SAS - Segment focus
      • SWOT

    • 14.7 Concentrix Corp.

      • Concentrix Corp. - Overview
      • Concentrix Corp. - Product / Service
      • Concentrix Corp. - Key news
      • Concentrix Corp. - Key offerings
      • SWOT

    • 14.8 Deloitte Touche Tohmatsu Ltd.

      • Deloitte Touche Tohmatsu Ltd. - Overview
      • Deloitte Touche Tohmatsu Ltd. - Product / Service
      • Deloitte Touche Tohmatsu Ltd. - Key offerings
      • SWOT

    • 14.9 HCL Technologies Ltd.

      • HCL Technologies Ltd. - Overview
      • HCL Technologies Ltd. - Business segments
      • HCL Technologies Ltd. - Key news
      • HCL Technologies Ltd. - Key offerings
      • HCL Technologies Ltd. - Segment focus
      • SWOT

    • 14.10 Infosys Ltd.

      • Infosys Ltd. - Overview
      • Infosys Ltd. - Business segments
      • Infosys Ltd. - Key news
      • Infosys Ltd. - Key offerings
      • Infosys Ltd. - Segment focus
      • SWOT

    • 14.11 International Business Machines Corp.

      • International Business Machines Corp. - Overview
      • International Business Machines Corp. - Business segments
      • International Business Machines Corp. - Key news
      • International Business Machines Corp. - Key offerings
      • International Business Machines Corp. - Segment focus
      • SWOT

  • 14.12 NEC Corp.

    • NEC Corp. - Overview
    • NEC Corp. - Business segments
    • NEC Corp. - Key news
    • NEC Corp. - Key offerings
    • NEC Corp. - Segment focus
    • SWOT

    • 14.13 NTT DATA Corp.

      • NTT DATA Corp. - Overview
      • NTT DATA Corp. - Product / Service
      • NTT DATA Corp. - Key news
      • NTT DATA Corp. - Key offerings
      • SWOT

    • 14.14 Oracle Corp.

      • Oracle Corp. - Overview
      • Oracle Corp. - Business segments
      • Oracle Corp. - Key news
      • Oracle Corp. - Key offerings
      • Oracle Corp. - Segment focus
      • SWOT

    • 14.15 Tata Consultancy Services Ltd.

      • Tata Consultancy Services Ltd. - Overview
      • Tata Consultancy Services Ltd. - Business segments
      • Tata Consultancy Services Ltd. - Key news
      • Tata Consultancy Services Ltd. - Key offerings
      • Tata Consultancy Services Ltd. - Segment focus
      • SWOT

    • 14.16 Tech Mahindra Ltd.

      • Tech Mahindra Ltd. - Overview
      • Tech Mahindra Ltd. - Business segments
      • Tech Mahindra Ltd. - Key news
      • Tech Mahindra Ltd. - Key offerings
      • Tech Mahindra Ltd. - Segment focus
      • SWOT

    • 14.17 Wipro Ltd.

      • Wipro Ltd. - Overview
      • Wipro Ltd. - Business segments
      • Wipro Ltd. - Key news
      • Wipro Ltd. - Key offerings
      • Wipro Ltd. - Segment focus
      • SWOT

    • 14.18 WNS Holdings Ltd.

      • WNS Holdings Ltd. - Overview
      • WNS Holdings Ltd. - Business segments
      • WNS Holdings Ltd. - Key news
      • WNS Holdings Ltd. - Key offerings
      • WNS Holdings Ltd. - Segment focus
      • SWOT

    15 Appendix

    • 15.1 Scope of the report

    • 15.2 Inclusions and exclusions checklist

      • Inclusions checklist
      • Exclusions checklist

    • 15.3 Currency conversion rates for US$

      • Currency conversion rates for US$

    • 15.4 Research methodology

      • Research methodology

    • 15.5 Data procurement

      • Information sources

    • 15.6 Data validation

      • Data validation

    • 15.7 Validation techniques employed for market sizing

      • Validation techniques employed for market sizing

    • 15.8 Data synthesis

      • Data synthesis

    • 15.9 360 degree market analysis

      • 360 degree market analysis

    • 15.10 List of abbreviations

      • List of abbreviations












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    SAMPLE - Business Process Outsourcing Market 2025-2029

    7.3 Customization Available

      Deep dive market size
      • Additional segments
      • Additional region or country
      Vendor market share
      • By region/country
      • By segment
      Volume data (historical and forecast) by
      • Region or country or segment
      • Up to 10-year historical forecast
      Detailed analysis
      • Regulatory landscape
      • Mergers & Acquisitions
      • List of distributors or customers
      • Production, export or imports
      • Cost structure
      • Trends, drivers and challenges for specific region or country or segment
      • Price analysis for products or services or regions or country or segments
      • Installed based for products or services for region or country
      • For health care sector: procedure volumes or cost
      Company profiles: addition or new vendors including further deep dive profiling or market share analysis:
      • Brief overview
      • Headquarter/Geographical Presence
      • Revenue (Global/Regional/Country level)
      • Employees
      • Market share analysis
      • Product/service portfolio
      • SWOT analysis
      • Production locations and capacity
      • Average Selling Price (ASP) of product or services
      • Key News (Mergers and Acquisitions, New product launches, Geographical expansion, etc.)

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    7.4 About Technavio & Disclaimer

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    About Us

    Technavio is a division of Infiniti Research - a leading market intelligence company with a global presence. We study markets in more than 100 countries to help you analyze competitive activity, see beyond market disruptions, and develop intelligent business strategies. With over a decade of experience and offices across three continents, we regularly provide deep-dive market assessment, strategy and research services to more than a 1,000 leading global companies. You can reach us at hello@infinitiresearch.com

    DISCLAIMER

    This report has been prepared from sources and data that we believe to be reliable, but we make no representation as to its accuracy or completeness. Any decision or action taken by the recipient based on this report shall be solely and entirely at the risk of the recipient. Opinions and information provided are made as at the date of the report issue and are subject to change without notice. All trademarks and copyrights remain the sole ownership of their rightful owners/licensees. In no event shall Infiniti research have any liability to any party for special, incidental, tort, or consequential damages arising out of or in connection with this report, even if Infiniti Research has been advised of the possibility of such damages. Reproduction without written permission is completely forbidden. NOT FOR FURTHER DISTRIBUTION. Copyright © 2025 Infiniti Research. All Rights Reserved.

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    Business Process Outsourcing Market 2025-2029

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