Business Process Outsourcing Market 2024-2028

Business Process Outsourcing Market 2024-2028

Base Year: 2023

What We Offer in this Sample:

1. INTRODUCTION

1.1 Research Objective

1.2 Market Scope

2. Market Segmentation

2.1 End-user

2.1.2 IT and telecommunication

2.2 Geography

3. Market Landscape

3.1 Market Overview

3.2 Market Sizing

3.3 Drivers, Trends, & Challenges

3.4 Market Characteristics

3.5 Porter’s Five Summary & Analysis

4. Customer Landscape

4.1 Customer Landscape Overview

5. Competitive Landscape

5.1 Companies Covered

5.2 Company Positioning

5.2.1 Nttdata com

5.2.2 Overview on factors of disruption

6. Research Methodology

6.1 Value Chain Analysis

6.2 Research Approach

6.3 Information Sources

6.4 Validation Techniques

7. Appendix

7.1 Key Questions Answered

7.2 TOC & LOE

7.3 Customization Available

7.4 About Technavio & Disclaimer

SAMPLE - Business Process Outsourcing Market 2024-2028

1.1 Research Objective

Research Objective

  • Define, depict, and forecast the worldwide Business Process Outsourcing Market, categorizing it based on End-user and Business Segment Segments (with further breakdowns for specific national markets) .
  • Understand market dynamics, including historical trends, factual data, current market size, and future projections, encompassing benefits and industry-specific challenges.
  • Identify key drivers, challenges, and trends enables companies to adapt quickly to market shifts and capitalize on emerging opportunities.
  • Evaluate the companies landscape and positioning, providing valuable insights for strategic partnerships and competitive advantages
  • Monitor and assess competitive advancements, including joint ventures, mergers, acquisitions, new product developments, expansions, and research and development activities in the Tiny Homes Market

1.2 Market Scope

Page number 195
List of Charts & Table
Historic period 2018 - 2022
Forecast period 2024-2028
Market growth 2024-2028 USD 84.4 billion
YoY growth 2022-2023 (%) 6.26






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SAMPLE - Business Process Outsourcing Market 2024-2028
Regional Analysis
  • North America
  • Europe
  • APAC
  • Middle East and Africa
  • South America
Regional Contribution
  • APAC at 42%
Companies Profiled
  • Accenture Plc
  • Alight Solutions LLC
  • Amdocs Ltd.
  • Anderson Business Solutions Pvt. Ltd.
  • Automatic Data Processing Inc.
  • Capgemini Service SAS
  • Cognizant Technology Solutions Corp.
  • Concentrix Corp.
  • Deloitte Touche Tohmatsu Ltd.
  • HCL Technologies Ltd.
  • Infosys Ltd.
  • International Business Machines Corp.
  • NEC Corp.
  • NTT DATA Corp.
  • Oracle Corp.
  • Sykes Enterprises Inc.
  • Tata Consultancy Services Ltd.
  • Tech Mahindra Ltd.
  • Wipro Ltd.
  • WNS Holdings Ltd.
Segment Overview
  • End-user
    • IT and telecommunication
    • BFSI
    • Retail
    • Healthcare
    • Others
  • Business Segment
    • Large enterprises
    • SMEs
  • Geography
    • North America
    • Europe
    • APAC
    • Middle East and Africa
    • South America
Exclusive Research on Customer Landscape
  • Drivers of Price Sensitivity
    • Purchases are undifferentiated
    • Purchase is a key cost to the buyer
    • Quality is not important
    • Price sensitivity
  • Adoption Lifecycle
    • Adoption lifecycle
    • Innovator
    • Early adopters
    • Late majority
    • Laggards
  • Adoption Rates
    • North America
    • APAC
    • Europe
    • South America
  • Key Purchase Criteria
    • Price
    • Quality
    • Service
    • Reliability
    • Innovation
    • Regulatory compliance






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02

Market Segmentation

2.1 End-user

2.1.2 IT and telecommunication

2.2 Geography

SAMPLE - Business Process Outsourcing Market 2024-2028

2.1 End-user

Graph on End-user - Market share 2018 - 2022 (%)

IT and telecommunication BFSI Retail Healthcare Others
  • The Market is divided into different segment such as End-user, Business Segment and Geography .The End-user is further segmented into, IT and telecommunication, BFSI, Retail, Healthcare, and Others.




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SAMPLE - Business Process Outsourcing Market 2024-2028

2.1.2 IT and telecommunication

IT and telecommunication - Market size and forecast 2018 - 2028 (USD Bn)

2018: USD 81.60 Bn

  • Market Size & Forecast 2023 - 2028 with Historic data analysis from 2018 - 2022.
  • This segment has captured most of the market share of the global BPO market
  • The growth of this segment can be attributed to technological advances, fast growth in data traffic, and growing demand for digital content and communication by consumers
  • The telecom services industry is expected to witness steady growth with the advent of the 5G spectrum
  • Several telecom organizations focus on developing and launching 5G-related products and services
  • For instance, Bharti Airtel Limited, an Indian multinational telecommunications services company, and Tech Mahindra, an Indian multinational information technology and BPO services provider, announced a strategic partnership in March 2022 to jointly develop and market enterprise-grade digital solutions across 5G, private networks, and cloud, with the goal of expanding their service offerings to clients throughout industries such as automobiles, aviation, ports, utilities, chemicals, oil and gas, and others
  • Telecom and IT organizations outsource their customer relationship management functions to service providers to focus on their key offerings
  • Running business processes requires high investments in setting up and maintaining infrastructure
  • Organizations in the IT and telecom sector are constantly outsourcing their customer query management and other operations to service providers to reduce turnaround times and enhance customer services
  • Thus, this segment is expected to register growth because of the increasing demand for outsourcing customer support services
  • Technologies such as RPA, ML, and AI are automating processes to achieve operational excellence, which will fuel the demand for BPO during the forecast period.



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SAMPLE - Business Process Outsourcing Market 2024-2028

2.2 Geography

Market share by geography % (USD Bn)

  • Technavio reports covers the major region contributing to the market growth such as North America, Europe, APAC, Middle East and Africa and South America.
  • The region market share is widely explained from 2018 to 2028 along with highest region contributor mentioned in our reports.​
  • Furthermost our reports explain pandemic impact of the region on the market.​






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SAMPLE - Business Process Outsourcing Market 2024-2028

2.3.1 APAC

Chart on APAC - Market size and forecast 2018 - 2028 (USD bn)

2018: USD 79.20 Bn

  • North America has always been a lucrative market for BPO, especially in the IT sector, as North America is an early adopter of advanced technologies.
  • The strong presence and penetration of top vendors fuel the market growth in North America.
  • Thus, it is beneficial to outsource operations to countries with lower income taxes.
  • For instance, the US is also one of the main consumers of Indias ITES-BPO services, with approximately 66% share of the market.The BPO market in the region is expected to grow at a moderate growth rate during the forecast period as the market is mature compared with other regional markets.
  • BPOs in the region are offshoring their services to low-wage countries such as India and the Philippines.
  • Another reason for the growth of the market in the region is a rise in the adoption of advanced technologies such as cloud computing solutions, social media, AI, and RPA.
  • According to the Institute for Robotic Process Automation (RPA), RPA generates 25%-50% cost savings.
  • Hence, BPO organizations leverage advanced technologies to offer better services to their customers.
  • For instance, Rocket Mortgage, LLC, a Detroit-based mortgage loan provider, announced a partnership with Salesforce Inc.
  • in October 2021 to make the companys mortgage origination technology available to banks, credit unions, and other financial institutions across the country using Salesforce Financial Services Cloud.



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SAMPLE - Business Process Outsourcing Market 2024-2028

2.3.2 APAC - China

China - Year-over-year growth 2018 - 2028 period.​ (%)

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  • Our reports elaborate the region wise growth in APAC. China being the largest country sharing in market size for the forecast period 2023 - 2028.​
  • The chart provide the historical and forecast of CAGR and the incremental growth value for the 2018 - 2028 period.​



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03

Market Landscape

3.1 Market Overview

3.2 Market Sizing

3.3 Drivers, Trends, & Challenges

3.4 Market Characteristics

3.5 Porter’s Five Summary & Analysis

SAMPLE - Business Process Outsourcing Market 2024-2028

3.1 Market Overview

  • The report provides a forecast and historical analysis for the global Business Process Outsourcing Market with precise giving information on countries involved during the 2024-2028 period. The market is expected to grow at a CAGR of 6.78% by 2028.
  • Our reports covers in-depth forecast and historical geographical analysis with major region as North America, South America, Europe, Asia Pacific (APAC), and Middle East and Africa (MEA) with South America showing the highest share.​
  • The market is fragmentation with several played involved and expected to change the market structure if the industry consolidation or some vendor exit from the market.
  • To assess the supply side and the demand side challenges faced by vendors in the market, the interplay of inputs for vendors with the differentiated product and service outputs as presented to the customer are analyzed. The most important inputs for vendors in the global test new series market are capex and technology.​



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SAMPLE - Business Process Outsourcing Market 2024-2028

3.2 Market Sizing

Chart on Global - Market size and forecast 2023-2028 (USD bn)

Historic Data 2018 - 2022 (USD bn ) Forecasted Data 2023 - 2028 (USD bn )

Business process outsourcing (BPO) refers to the outsourcing of a business process or processes by a company to a third-party service provider. The processes can be related to finance, HR, accounts, and technical support for customers. Outsourcing helps a company save costs and focus on core activities.

  • Technavio reports elaborately highlights the historic market size from 2018 to 2023. Furthermost we also provide the forecast till 2028 with in-depth market share and their CAGR.​
  • We also have 10+ specific vendor with their key offering and product/service segments in specific.​​



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SAMPLE - Business Process Outsourcing Market 2024-2028

3.3 Drivers, Trends, & Challenges

Drivers
  • Focus on reducing operational costs
  • Surging number of BPOs
  • Increasing adoption of BPO by IT and telecom service providers

Trends
  • Rising emphasis on process automation
  • Increasing number of start-ups partnering with BPOs and increased transparency
  • Rising number of acquisitions and partnerships

Challenges
  • Data breaches
  • Increasing cost for BPOs
  • Language barrier and goodwill risks


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SAMPLE - Business Process Outsourcing Market 2024-2028

3.4 Market Characteristics

Factors that define the market characteristics

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The reports include market characteristics that has been analyzed considering:


  • The Lifecycle stage of the market is clearly defined from –Innovation to growth and maturity.​
  • The market is shown as fragmentation in 2018 and followed same as fragmented in 2028​
  • Our reports also talk in detailed about the external factors affecting the market in 2018 and also for the forecast of 2028 such as Regulatory control and Disruption threat are two major factors. Furthermost we also major the impact on the market such as high, medium or low in forecast period of 2024-2028​



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SAMPLE - Business Process Outsourcing Market 2024-2028

3.5 Porter’s Five Summary & Analysis

Five Forces Summary - Comparison between 2023-2028

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3.5 Porter’s Five Summary & Analysis

Five Force Analysis


Bargaining Power Of Buyers
  • Number of vendors that offer the product or service
  • Product or service differentiation
  • Purchase volumes of buyers
  • Variations in the cost of products or services provided by vendors
  • Criticality of the product or service for buyers
  • Availability of substitute products or services
  • Buyers’ ability to switch to a substitute product or service
  • Impact of product or service quality on the output of buyers
  • Threat of backward integration by buyers

Bargaining Power Of Suppliers
  • Number of suppliers that offer the product or service
  • Product or service differentiation
  • Purchase volume of vendors
  • Variations in the cost of products or services provided by suppliers
  • Criticality of the product or service for vendors
  • Availability of substitute products or services
  • Vendors’ ability to switch to a substitute product or service
  • Impact of product or service quality on the output of vendors
  • Threat of forward integration by suppliers
  • Supplier dependency on industry

Threat Of New Entrants
  • Economies of scale of established vendors
  • Product or service differentiation
  • Capital requirements
  • Access to distribution channels
  • Regulatory control

Threat of substitutes
  • Availability of substitutes
  • Buyers’ cost of switching to substitutes
  • Relative price performance of substitutes
  • Buyer propensity to shift to substitutes
  • Differentiation of substitutes

Threat Of Rivalry
  • Number of vendors
  • Parity across vendors in terms of size and power
  • Industry growth stage
  • Product or service differentiation
  • Cost of switching products or services
  • Fixed costs
  • Overcapacity and price reduction
  • Exit barriers


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04

Customer Landscape

4.1 Customer Landscape Overview

SAMPLE - Business Process Outsourcing Market 2024-2028

4.1 Customer Landscape Overview

Exclusive Research Report on Customer Landscape by Technavio

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  • Technavio analysts has done in depth research on Customer Landscape which covers the Life stages, adoption rate and key purchase factors along with drivers impact on price sensitivity.
  • Furthermost our reports provide a detailed Lifecycle stages from innovation to laggards and their region wise adoption rates for the forecast period of 2024-2028









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05

Competitive Landscape

5.1 Companies Covered

5.2 Company Positioning

5.2.1 Nttdata com

5.2.2 Overview on factors of disruption

SAMPLE - Business Process Outsourcing Market 2024-2028

5.1 Companies Covered

  • Companies are included in the report based on their offerings in the global test new series market. They are identified based on their revenues, market dominance, geographical presence, product portfolio, and financials. 20 important companies in the global test new series market have been covered in this report.
  • For all the 20 companies, the revenue from the global test new series market contributes to the overall revenue of the vendor but is not a key component of the companies revenue and hence all companies have been classified as contributing on the influence index.
  • Majority of the companies covered are classified as contributing on the influence index, changes in the market dynamics may not significantly impact the business prospects of companies in the global test new series market.

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SAMPLE - Business Process Outsourcing Market 2024-2028

5.2 Company Positioning

Exclusively research by Technavio

Company Market Positioning

  • Technavio analysts provided the matrix showing the market  positioning and the classification  of this market.
  • The majority of the companies covered are classified as contributing on the influence index, changes in the market dynamics may not significantly impact the business prospects of companies in the global test new series market.

1: Accenture Plc11: Infosys Ltd.
2: Alight Solutions LLC12: International Business Machines Corp.
3: Amdocs Ltd.13: NEC Corp.
4: Anderson Business Solutions Pvt. Ltd.14: NTT DATA Corp.
5: Automatic Data Processing Inc.15: Oracle Corp.
6: Capgemini Service SAS16: Sykes Enterprises Inc.
7: Cognizant Technology Solutions Corp.17: Tata Consultancy Services Ltd.
8: Concentrix Corp.18: Tech Mahindra Ltd.
9: Deloitte Touche Tohmatsu Ltd.19: Wipro Ltd.
10: HCL Technologies Ltd.20: WNS Holdings Ltd.









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SAMPLE - Business Process Outsourcing Market 2024-2028

5.2.1 Nttdata com




Segment Name

Description

Unified

Under this segment, the company offers IT and business services such as consulting, industry solutions, business process services, IT modernization and managed services.

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SAMPLE - Business Process Outsourcing Market 2024-2028

5.2.2 Overview on factors of disruption

The potential for the disruption of the market landscape was moderate in 2023, and its threat is expected to remain unchanged by 2028.


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06

Research Methodology

6.1 Value Chain Analysis

6.2 Research Approach

6.3 Information Sources

6.4 Validation Techniques

SAMPLE - Business Process Outsourcing Market 2024-2028

6.1 Research Approach

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SAMPLE - Business Process Outsourcing Market 2024-2028

6.2 Information Sources

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SAMPLE - Business Process Outsourcing Market 2024-2028

6.3 Validation Techniques

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07

Appendix

7.1 Key Questions Answered

7.2 TOC & LOE

7.3 Customization Available

7.4 About Technavio & Disclaimer

SAMPLE - Business Process Outsourcing Market 2024-2028

7.1 Key Questions Answered

Market Analysis

  • What are the key drivers, inhibitors, and trends in the Business Process Outsourcing Market 2024-2028?
  • How do the five forces impact the market?
  • What are the adoption rates of Business Process Outsourcing Market in different regions?
  • What are the factors influencing buyers’ price sensitivity?

Technavio's Exclusive Insights

  • What are the factors considered by buyers when purchasing Business Process Outsourcing Market
  • What is the criticality of inputs for vendors?
  • What are the factors of differentiation for vendors?
  • What are the disruptive sources in the market?
  • What are the factors driving disruption?
  • What is the threat of disruption?

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SAMPLE - Business Process Outsourcing Market 2024-2028

7.2 TOC & LOE

1 Executive Summary

  • 1.1 Market overview

    • Executive Summary - Chart on Market Overview
    • Executive Summary - Data Table on Market Overview
    • Executive Summary - Chart on Global Market Characteristics
    • Executive Summary - Chart on Market by Geography
    • Executive Summary - Chart on Market Segmentation by End-user
    • Executive Summary - Chart on Market Segmentation by Business Segment
    • Executive Summary - Chart on Incremental Growth
    • Executive Summary - Data Table on Incremental Growth
    • Executive Summary - Chart on Company Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem

    • Parent Market
    • Data Table on - Parent Market

  • 2.2 Market characteristics

    • Market characteristics analysis

  • 2.3 Value chain analysis

    • Value Chain Analysis

3 Market Sizing

  • 3.1 Market definition

    • Offerings of companies included in the market definition

  • 3.2 Market segment analysis

    • Market segments

  • 3.3 Market size 2023

  • 3.4 Market outlook: Forecast for 2023-2028

    • Chart on Global - Market size and forecast 2023-2028 ($ billion)
    • Data Table on Global - Market size and forecast 2023-2028 ($ billion)
    • Chart on Global Market: Year-over-year growth 2023-2028 (%)
    • Data Table on Global Market: Year-over-year growth 2023-2028 (%)

4 Historic Market Size

  • 4.1 Global Business Process Outsourcing 2018 - 2022

    • Historic Market Size - Data Table on Global Business Process Outsourcing 2018 - 2022 ($ billion)

  • 4.2 End-user segment analysis 2018 - 2022

    • Historic Market Size - End-user Segment 2018 - 2022 ($ billion)

  • 4.3 Business segment analysis 2018 - 2022

    • Historic Market Size - Business Segment 2018 - 2022 ($ billion)

  • 4.4 Geography segment analysis 2018 - 2022

    • Historic Market Size - Geography Segment 2018 - 2022 ($ billion)

    • 4.5 Country segment analysis 2018 - 2022

      • Historic Market Size - Country Segment 2018 - 2022 ($ billion)

    5 Five Forces Analysis

    • 5.1 Five forces summary

      • Five forces analysis - Comparison between 2023 and 2028

    • 5.2 Bargaining power of buyers

      • Bargaining power of buyers - Impact of key factors 2023 and 2028

    • 5.3 Bargaining power of suppliers

      • Bargaining power of suppliers - Impact of key factors in 2023 and 2028

    • 5.4 Threat of new entrants

      • Threat of new entrants - Impact of key factors in 2023 and 2028

    • 5.5 Threat of substitutes

      • Threat of substitutes - Impact of key factors in 2023 and 2028

    • 5.6 Threat of rivalry

      • Threat of rivalry - Impact of key factors in 2023 and 2028

    • 5.7 Market condition

      • Chart on Market condition - Five forces 2023 and 2028









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    SAMPLE - Business Process Outsourcing Market 2024-2028

    7.2 TOC & LOE

    6 Market Segmentation by End-user

    • 6.1 Market segments

      • Chart on End-user - Market share 2023-2028 (%)
      • Data Table on End-user - Market share 2023-2028 (%)

    • 6.2 Comparison by End-user

      • Chart on Comparison by End-user
      • Data Table on Comparison by End-user

    • 6.3 IT and telecommunication - Market size and forecast 2023-2028

      • Chart on IT and telecommunication - Market size and forecast 2023-2028 ($ billion)
      • Data Table on IT and telecommunication - Market size and forecast 2023-2028 ($ billion)
      • Chart on IT and telecommunication - Year-over-year growth 2023-2028 (%)
      • Data Table on IT and telecommunication - Year-over-year growth 2023-2028 (%)

    • 6.4 BFSI - Market size and forecast 2023-2028

      • Chart on BFSI - Market size and forecast 2023-2028 ($ billion)
      • Data Table on BFSI - Market size and forecast 2023-2028 ($ billion)
      • Chart on BFSI - Year-over-year growth 2023-2028 (%)
      • Data Table on BFSI - Year-over-year growth 2023-2028 (%)

    • 6.5 Retail - Market size and forecast 2023-2028

      • Chart on Retail - Market size and forecast 2023-2028 ($ billion)
      • Data Table on Retail - Market size and forecast 2023-2028 ($ billion)
      • Chart on Retail - Year-over-year growth 2023-2028 (%)
      • Data Table on Retail - Year-over-year growth 2023-2028 (%)

    • 6.6 Healthcare - Market size and forecast 2023-2028

      • Chart on Healthcare - Market size and forecast 2023-2028 ($ billion)
      • Data Table on Healthcare - Market size and forecast 2023-2028 ($ billion)
      • Chart on Healthcare - Year-over-year growth 2023-2028 (%)
      • Data Table on Healthcare - Year-over-year growth 2023-2028 (%)

    • 6.7 Others - Market size and forecast 2023-2028

      • Chart on Others - Market size and forecast 2023-2028 ($ billion)
      • Data Table on Others - Market size and forecast 2023-2028 ($ billion)
      • Chart on Others - Year-over-year growth 2023-2028 (%)
      • Data Table on Others - Year-over-year growth 2023-2028 (%)

    • 6.8 Market opportunity by End-user

      • Market opportunity by End-user ($ billion)
      • Data Table on Market opportunity by End-user ($ billion)

    7 Market Segmentation by Business Segment

    • 7.1 Market segments

      • Chart on Market Segmentation by Business Segment - Market share 2023-2028 (%)
      • Data Table on Market Segmentation by Business Segment - Market share 2023-2028 (%)

    • 7.2 Comparison by Market Segmentation by Business Segment

      • Chart on Comparison by Market Segmentation by Business Segment
      • Data Table on Comparison by Market Segmentation by Business Segment

    • 7.3 Large enterprises - Market size and forecast 2023-2028

      • Chart on Large enterprises - Market size and forecast 2023-2028 ($ billion)
      • Data Table on Large enterprises - Market size and forecast 2023-2028 ($ billion)
      • Chart on Large enterprises - Year-over-year growth 2023-2028 (%)
      • Data Table on Large enterprises - Year-over-year growth 2023-2028 (%)

    • 7.4 SMEs - Market size and forecast 2023-2028

      • Chart on SMEs - Market size and forecast 2023-2028 ($ billion)
      • Data Table on SMEs - Market size and forecast 2023-2028 ($ billion)
      • Chart on SMEs - Year-over-year growth 2023-2028 (%)
      • Data Table on SMEs - Year-over-year growth 2023-2028 (%)

    • 7.5 Market opportunity by Market Segmentation by Business Segment

      • Market opportunity by Market Segmentation by Business Segment ($ billion)
      • Data Table on Market opportunity by Market Segmentation by Business Segment ($ billion)

    8 Customer Landscape

    • 8.1 Customer landscape overview

      • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

    9 Geographic Landscape

    • 9.1 Geographic segmentation

      • Chart on Market share by geography 2023-2028 (%)
      • Data Table on Market share by geography 2023-2028 (%)

    • 9.2 Geographic comparison

      • Chart on Geographic comparison
      • Data Table on Geographic comparison

    • 9.3 North America - Market size and forecast 2023-2028

      • Chart on North America - Market size and forecast 2023-2028 ($ billion)
      • Data Table on North America - Market size and forecast 2023-2028 ($ billion)
      • Chart on North America - Year-over-year growth 2023-2028 (%)
      • Data Table on North America - Year-over-year growth 2023-2028 (%)

    • 9.4 Europe - Market size and forecast 2023-2028

      • Chart on Europe - Market size and forecast 2023-2028 ($ billion)
      • Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
      • Chart on Europe - Year-over-year growth 2023-2028 (%)
      • Data Table on Europe - Year-over-year growth 2023-2028 (%)

    • 9.5 APAC - Market size and forecast 2023-2028

  • Chart on APAC - Market size and forecast 2023-2028 ($ billion)
  • Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
  • Chart on APAC - Year-over-year growth 2023-2028 (%)
  • Data Table on APAC - Year-over-year growth 2023-2028 (%)

    • 9.6 Middle East and Africa - Market size and forecast 2023-2028

      • Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
      • Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
      • Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
      • Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)

    • 9.7 South America - Market size and forecast 2023-2028

      • Chart on South America - Market size and forecast 2023-2028 ($ billion)
      • Data Table on South America - Market size and forecast 2023-2028 ($ billion)
      • Chart on South America - Year-over-year growth 2023-2028 (%)
      • Data Table on South America - Year-over-year growth 2023-2028 (%)

    • 9.8 US - Market size and forecast 2023-2028

      • Chart on US - Market size and forecast 2023-2028 ($ billion)
      • Data Table on US - Market size and forecast 2023-2028 ($ billion)
      • Chart on US - Year-over-year growth 2023-2028 (%)
      • Data Table on US - Year-over-year growth 2023-2028 (%)

    • 9.9 UK - Market size and forecast 2023-2028

      • Chart on UK - Market size and forecast 2023-2028 ($ billion)
      • Data Table on UK - Market size and forecast 2023-2028 ($ billion)
      • Chart on UK - Year-over-year growth 2023-2028 (%)
      • Data Table on UK - Year-over-year growth 2023-2028 (%)

    • 9.10 Germany - Market size and forecast 2023-2028

      • Chart on Germany - Market size and forecast 2023-2028 ($ billion)
      • Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
      • Chart on Germany - Year-over-year growth 2023-2028 (%)
      • Data Table on Germany - Year-over-year growth 2023-2028 (%)

    • 9.11 China - Market size and forecast 2023-2028

      • Chart on China - Market size and forecast 2023-2028 ($ billion)
      • Data Table on China - Market size and forecast 2023-2028 ($ billion)
      • Chart on China - Year-over-year growth 2023-2028 (%)
      • Data Table on China - Year-over-year growth 2023-2028 (%)

    • 9.12 India - Market size and forecast 2023-2028

      • Chart on India - Market size and forecast 2023-2028 ($ billion)
      • Data Table on India - Market size and forecast 2023-2028 ($ billion)
      • Chart on India - Year-over-year growth 2023-2028 (%)
      • Data Table on India - Year-over-year growth 2023-2028 (%)

    • 9.13 Market opportunity by geography

      • Market opportunity by geography ($ billion)
      • Data Tables on Market opportunity by geography ($ billion)

    10 Drivers, Challenges, and Opportunity/Restraints

    • 10.1 Market drivers

    • 10.2 Market challenges

    • 10.3 Impact of drivers and challenges

      • Impact of drivers and challenges in 2023 and 2028

    • 10.4 Market opportunities/restraints

    11 Competitive Landscape

    • 11.1 Overview

    • 11.2 Competitive Landscape

      • Overview on criticality of inputs and factors of differentiation

    • 11.3 Landscape disruption

      • Overview on factors of disruption

    • 11.4 Industry risks

      • Impact of key risks on business












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    SAMPLE - Business Process Outsourcing Market 2024-2028

    7.2 TOC & LOE

    12 Competitive Analysis

    • 12.1 Companies profiled

      • Companies covered

    • 12.2 Market positioning of companies

      • Matrix on companies position and classification

    • 12.3 Accenture Plc

      • Accenture Plc - Overview
      • Accenture Plc - Business segments
      • Accenture Plc - Key news
      • Accenture Plc - Key offerings
      • Accenture Plc - Segment focus

    • 12.4 Automatic Data Processing Inc.

      • Automatic Data Processing Inc. - Overview
      • Automatic Data Processing Inc. - Business segments
      • Automatic Data Processing Inc. - Key news
      • Automatic Data Processing Inc. - Key offerings
      • Automatic Data Processing Inc. - Segment focus

    • 12.5 Capgemini Service SAS

      • Capgemini Service SAS - Overview
      • Capgemini Service SAS - Business segments
      • Capgemini Service SAS - Key news
      • Capgemini Service SAS - Key offerings
      • Capgemini Service SAS - Segment focus

    • 12.6 Concentrix Corp.

      • Concentrix Corp. - Overview
      • Concentrix Corp. - Product / Service
      • Concentrix Corp. - Key news
      • Concentrix Corp. - Key offerings

    • 12.7 Deloitte Touche Tohmatsu Ltd.

      • Deloitte Touche Tohmatsu Ltd. - Overview
      • Deloitte Touche Tohmatsu Ltd. - Product / Service
      • Deloitte Touche Tohmatsu Ltd. - Key news
      • Deloitte Touche Tohmatsu Ltd. - Key offerings

    • 12.8 HCL Technologies Ltd.

      • HCL Technologies Ltd. - Overview
      • HCL Technologies Ltd. - Business segments
      • HCL Technologies Ltd. - Key news
      • HCL Technologies Ltd. - Key offerings
      • HCL Technologies Ltd. - Segment focus

    • 12.9 Infosys Ltd.

      • Infosys Ltd. - Overview
      • Infosys Ltd. - Business segments
      • Infosys Ltd. - Key news
      • Infosys Ltd. - Key offerings
      • Infosys Ltd. - Segment focus

    • 12.10 International Business Machines Corp.

      • International Business Machines Corp. - Overview
      • International Business Machines Corp. - Business segments
      • International Business Machines Corp. - Key news
      • International Business Machines Corp. - Key offerings
      • International Business Machines Corp. - Segment focus

    • 12.11 NEC Corp.

      • NEC Corp. - Overview
      • NEC Corp. - Business segments
      • NEC Corp. - Key news
      • NEC Corp. - Key offerings
      • NEC Corp. - Segment focus

    • 12.12 NTT DATA Corp.

      • NTT DATA Corp. - Overview
      • NTT DATA Corp. - Product / Service
      • NTT DATA Corp. - Key news
      • NTT DATA Corp. - Key offerings

    • 12.13 Oracle Corp.

      • Oracle Corp. - Overview
      • Oracle Corp. - Business segments
      • Oracle Corp. - Key news
      • Oracle Corp. - Key offerings
      • Oracle Corp. - Segment focus

    • 12.14 Tata Consultancy Services Ltd.

      • Tata Consultancy Services Ltd. - Overview
      • Tata Consultancy Services Ltd. - Business segments
      • Tata Consultancy Services Ltd. - Key news
      • Tata Consultancy Services Ltd. - Key offerings
      • Tata Consultancy Services Ltd. - Segment focus

    • 12.15 Tech Mahindra Ltd.

  • Tech Mahindra Ltd. - Overview
  • Tech Mahindra Ltd. - Business segments
  • Tech Mahindra Ltd. - Key news
  • Tech Mahindra Ltd. - Key offerings
  • Tech Mahindra Ltd. - Segment focus

    • 12.16 Wipro Ltd.

      • Wipro Ltd. - Overview
      • Wipro Ltd. - Business segments
      • Wipro Ltd. - Key news
      • Wipro Ltd. - Key offerings
      • Wipro Ltd. - Segment focus

    • 12.17 WNS Holdings Ltd.

      • WNS Holdings Ltd. - Overview
      • WNS Holdings Ltd. - Business segments
      • WNS Holdings Ltd. - Key news
      • WNS Holdings Ltd. - Key offerings
      • WNS Holdings Ltd. - Segment focus

    13 Appendix

    • 13.1 Scope of the report

    • 13.2 Inclusions and exclusions checklist

      • Inclusions checklist
      • Exclusions checklist

    • 13.3 Currency conversion rates for US$

      • Currency conversion rates for US$

    • 13.4 Research methodology

      • Research methodology

    • 13.5 Data procurement

      • Information sources

    • 13.6 Data validation

      • Data validation

    • 13.7 Validation techniques employed for market sizing

      • Validation techniques employed for market sizing

    • 13.8 Data synthesis

      • Data synthesis

    • 360 degree market analysis

      • 360 degree market analysis

    • 13.10 List of abbreviations

      • List of abbreviations












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    SAMPLE - Business Process Outsourcing Market 2024-2028

    7.3 Customization Available

      Deep dive market size
      • Additional segments
      • Additional region or country
      Vendor market share
      • By region/country
      • By segment
      Volume data (historical and forecast) by
      • Region or country or segment
      • Up to 10-year historical forecast
      Detailed analysis
      • Regulatory landscape
      • Mergers & Acquisitions
      • List of distributors or customers
      • Production, export or imports
      • Cost structure
      • Trends, drivers and challenges for specific region or country or segment
      • Price analysis for products or services or regions or country or segments
      • Installed based for products or services for region or country
      • For health care sector: procedure volumes or cost
      Company profiles: addition or new vendors including further deep dive profiling or market share analysis:
      • Brief overview
      • Headquarter/Geographical Presence
      • Revenue (Global/Regional/Country level)
      • Employees
      • Market share analysis
      • Product/service portfolio
      • SWOT analysis
      • Production locations and capacity
      • Average Selling Price (ASP) of product or services
      • Key News (Mergers and Acquisitions, New product launches, Geographical expansion, etc.)

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    ©Technavio 2024

    7.4 About Technavio & Disclaimer

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    About Us

    Technavio is a division of Infiniti Research - a leading market intelligence company with a global presence. We study markets in more than 100 countries to help you analyze competitive activity, see beyond market disruptions, and develop intelligent business strategies. With over a decade of experience and offices across three continents, we regularly provide deep-dive market assessment, strategy and research services to more than a 1,000 leading global companies. You can reach us at hello@infinitiresearch.com

    DISCLAIMER

    This report has been prepared from sources and data that we believe to be reliable, but we make no representation as to its accuracy or completeness. Any decision or action taken by the recipient based on this report shall be solely and entirely at the risk of the recipient. Opinions and information provided are made as at the date of the report issue and are subject to change without notice. All trademarks and copyrights remain the sole ownership of their rightful owners/licensees. In no event shall Infiniti research have any liability to any party for special, incidental, tort, or consequential damages arising out of or in connection with this report, even if Infiniti Research has been advised of the possibility of such damages. Reproduction without written permission is completely forbidden. NOT FOR FURTHER DISTRIBUTION. Copyright © 2024 Infiniti Research. All Rights Reserved.

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