Global Consumer Billing Management Software Market 2017-2021

Overview of the global consumer billing management (CBM) software market

Technavio’s market research report predicts that the global consumer billing management (CBM) software market will grow at a CAGR of nearly 7% during the forecast period. The increased adoption of cloud-based CBM software is one of the primary drivers of the market growth. Features like cost-effectiveness, pay-per-use option, limited maintenance costs, limited hardware infrastructure, the omission of licensing costs, and much more increase the adoption of cloud-based CBM software. Moreover, the cloud-based model also assists organizations to access data and services remotely through web browsers without the need for an application software. Additionally, recent technological developments and the requirement for automated billing processes will propel the growth for cloud-based CBM software in the future.

In terms of geography, the Americas dominated the global CBM software market during 2016. Factors, like rising implementation of digital technology and increasing investments in CBM solutions in the region drive the growth of the market. Moreover, factors like the increasing adoption of cloud-based CBM software in SMEs and huge enterprises will positively influence the consumer billing management software industry size.

Competitive analysis and key vendors

The global CBM software market is largely competitive with the presence of large and local multinational vendors. According to the consumer billing management software industry report, to widen their product offerings, the reputed vendors are expected to acquire the smaller players and raise their market shares during the forecast period. Moreover, M&A strategies are taken up to alter their current service offerings and add features to their products. Also, the new players in the billing software market are increasing the offline preferences through technological advancements and acquisitions to widen their reach.

Key vendors in the market are:

• Amdocs
• EnergyCAP
• Harris ERP
• Healthpac
• Huawei
• Mckesson
• Oracle

Other prominent vendors include athenahealth, CareCloud, Cerillion Technologies, CSG International, Continental Utility Solutions, Dataman Computer Systems, Ericsson, Formula Telecom Solutions, Gentrack, Logics Solutions, LogNet Systems, LogiSense, National Information Solutions Cooperative, Netcracker, Redknee, and United Systems and Software.

Segmentation by deployment and analysis of the CBM software market

• Cloud
• On-premises

During 2016, the on-premises market dominates the deployment segment in the global CBM software market due to customization and high data security features. However, the cloud-based CBM market is also expected to gain dominance during the forecast period due to its reduced costs, improvement in flexibility, agility, and efficiency of business operations in the billing management software market.

Segmentation by end-user and analysis of the CBM software market

• Utility
• Pharmacy
• Telecom

As per the Technavio’s market research report, the telecom sector led the end-user segment during 2016 mainly due to increased Internet usage and growing adoption of business mobility solutions. Nevertheless, the pharmacy sector is anticipated to grow higher during the forecast period due to the adoption of billing software for the revenue cycle management processes.

Key questions answered in the report include

• What will the market size and the growth rate be in 2021?
• What are the key factors driving the global CBM software market?
• What are the key market trends impacting the global CBM software market?
• What are the challenges to market growth?
• Who are the key vendors in the global CBM software market?
• What are the market opportunities and threats faced by the vendors in the global CBM software market?
• What are the trending factors influencing the market shares of the Americas, APAC, and EMEA?
• What are the key outcomes of the five forces analysis of the global CBM software market?

Technavio also offers customization on reports based on specific client requirement.

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