Global Intelligent Virtual Assistant Market 2014-2018

  • Published: Apr 2014
  • Pages: 59
  • SKU: IRTNTR3491
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About IVAs
An IVA is a customized automated digital character, such as an avatar or a 3D animated persona, which provides information and service assistance to customers. An IVA provides assistance on wide range of topics such as company details including financial and investor-related details, product portfolios, and technology-related information. They provide better customer engagement when compared to customer executives. Enterprises can use IVAs to reduce investment in developing multiple customer contact centers because IVAs offer maximum revenue for minimum resources. 
TechNavio's analysts forecast the Global IVA market will grow at a CAGR of 39.32 percent over the period 2013-2018.


Covered in this Report
The Global IVA market has been segmented based on its geography namely the Americas, the EMEA region, and the APAC region. The report also highlights the top end user segments in the market.
TechNavio's report, the Global IVA Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas and the EMEA and APAC regions; it also covers the Global IVA market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.

Key Regions

  • Americas
  • EMEA       
  • APAC

Key Vendors

  • Creative Virtual Ltd.
  • eGain Corp.
  • IntelliResponse Systems Inc.
  • Next IT Corp.
  • Nuance Communications Inc.

Other Prominent Vendors

  • Anboto
  • Ecreation
  • Eidoserve Inc.
  • Inbenta Technologies Inc.
  • Indisys Technology Group Corp
  • Speak Toit
  • Stanush Technologies
  • Synthetix Ltd.
  • The Selfservice Co.
  • Vi-Clone Corp.
  • Virtual Zone Ltd.

Market Driver

  • Need to Automate Knowledge Management.
  • For a full, detailed list, view our report.

Market Challenge

  • Difficulty in Integrating Knowledge Bases of IVAs and Enterprises.
  • For a full, detailed list, view our report.

Market Trend

  • Growing Demand for Cloud-based IVAs.
  • For a full, detailed list, view our report.

Key Questions Answered in this Report

  • What will the market size be of the global intelligent virtual assistant market in 2018 and what will the growth rate be?
  • What are the key market trends of the global intelligent virtual assistant market?
  • What is driving this market?
  • What are the challenges to market growth of the global intelligent virtual assistant market?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?

You can request one free hour of our analyst’s time when you purchase this market report. Details are provided within the report.

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Research Framework

Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

TechnavioINFORMATION SOURCES

Primary sources

  • Manufacturers and suppliers
  • Channel partners
  • Industry experts
  • Strategic decision makers

Secondary sources

  • Industry journals and periodicals
  • Government data
  • Financial reports of key industry players
  • Historical data
  • Press releases
Technavio

TechnavioDATA ANALYSIS

Data Synthesis

  • Collation of data
  • Estimation of key figures
  • Analysis of derived insights

Data Validation

  • Triangulation with data models
  • Reference against proprietary databases
  • Corroboration with industry experts
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TechnavioREPORT WRITING

Qualitative

  • Market drivers
  • Market challenges
  • Market trends
  • Five forces analysis

Quantitative

  • Market size and forecast
  • Market segmentation
  • Geographical insights
  • Competitive landscape
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