Global Retail IT Spending Market 2016-2020

  • Published: Dec 2015
  • Pages: 70
  • SKU: IRTNTR8151

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This market research report includes a detailed segmentation of the global retail IT spending market by product type (hardware, software, and IT services). It outlines the market shares for key regions such as the Americas, APAC, Europe, and MEA as well the current growth prospects of the market in emerging and mature countries. The key vendors analyzed in this report are Cisco, Dell, HP, and IBM.

Market outlook of the retail IT spending market

The global retail IT spending market is expected to grow steadily and record a CAGR of close to 4% during the forecast period. The increased need to find customer insights from a large pool of structured and unstructured data is a major driver for investment by retailers on big data analytics technology.

The IT spending on retail industry research report also covers the role of SMAC technology in shaping the growth of the market. Retailers focus on right product assortment for the right stores, depending on the store's attributes, local customer demand, and product preference. Technavio expects analytics platforms to quickly gain popularity among CMOs as a secure and easy to use option. With this, IT spending in retail is expected to significantly improve customer satisfaction in the upcoming four years.

Product segmentation and analysis of the global retail IT spending market

  • Hardware
  • Software
  • IT services

IT services accounted for the largest market share with more than 35% in 2015. However, as per the retail industry IT spending forecast, the software segment is likely to witness the fastest growth until 2019 due to high demand emerging from the e-commerce market. This will have a positive impact on the retail IT spending market growth.

Geographical segmentation and analysis of the retail IT spending market

  • Americas
  • APAC
  • EMEA

In 2015, North America outpaced the growth of the retail software market in BRIC countries and posted a growth of more than 5% from 2014. The growing investments in payment systems, omnichannel integrations, data security, and mobile proliferation and engagement are driving the retail IT spending market size growth.

Competitive landscape and key vendors

The emergence of many vendors in the global retail IT spending market has led to fierce competition. Along with the increasing demand from end-users, the market is also witnessing rapid innovations and more importantly, the evolution of retail solutions with advanced computing capabilities, leading to high efficiency and productivity. Vendors in this market are constantly adopting effective marketing and promotional strategies to provide quality products that meet customer expectations.

The leading vendors in the market are -

  • Cisco
  • Dell
  • HP
  • IBM

Other prominent vendors in the market include Amazon.com, Arcplan, Bitam, CAM Commerce Solutions, Chain Drive, Comcash, Cybex Systems, eBay, ECR Software, Epicor, Fujitsu, Genesis Software Systems, Informatica, Intuit, JDA Software Group, JDS Solutions, Magstar, MICROS Systems, Microsoft, MicroStrategy, NCR, Oracle, PayPal, PCMS, Pinnacle Cart, RedPrairie, Retail Information Systems, Retail Pro International, SAS, SYSPRO, Tableau Software, TIBCO Software, and UTC Retail.

Key questions answered in the report include

  • What will the retail IT spending market size and the growth rate be in 2020?
  • What are the key factors driving the global retail IT spending market?
  • What are the key retail IT spending market trends impacting the growth of the market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the vendors in the global retail IT spending market?
  • Trending factors influencing the market shares of the Americas, APAC, and EMEA?
  • What are the key outcomes of the five forces analysis of the retail IT spending market?

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Table of Contents

PART 01: Executive summary

  • Highlights

PART 02: Scope of  the report

  • Market overview
  • Top-vendor offerings

PART 03: Market research methodology

  • Research methodology
  • Economic indicators

PART 04: Introduction

  • Key market highlights

PART 05: Market landscape

  • Market overview
  • Market size and forecast
  • Five forces analysis

PART 06: Market segmentation  by application

  • Segmentation of global retail IT spending by product type
  • IT service
  • Hardware
  • Software

PART 07: Geographical segmentation

  • Geographical segmentation of global retail IT spending
  • Retail IT spending in Americas
  • Retail IT spending in EMEA
  • Retail IT spending in APAC

PART 08: Key leading countries

PART 09: Market drivers

PART 10: Impact of drivers

PART 11: Market challenges

PART 12: Impact of drivers and challenges

PART 13: Market trends

PART 14: Vendor landscape

  • Competitive scenario
  • Market share analysis
  • Other prominent vendors

PART 15: Key vendor analysis

  • Cisco
  • Dell
  • HP
  • IBM

PART 16: Appendix

  • List of abbreviations

PART 17: Explore Technavio


Research Framework

Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.


Primary sources

  • Manufacturers and suppliers
  • Channel partners
  • Industry experts
  • Strategic decision makers

Secondary sources

  • Industry journals and periodicals
  • Government data
  • Financial reports of key industry players
  • Historical data
  • Press releases


Data Synthesis

  • Collation of data
  • Estimation of key figures
  • Analysis of derived insights

Data Validation

  • Triangulation with data models
  • Reference against proprietary databases
  • Corroboration with industry experts



  • Market drivers
  • Market challenges
  • Market trends
  • Five forces analysis


  • Market size and forecast
  • Market segmentation
  • Geographical insights
  • Competitive landscape
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