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The video managed services market size is estimated to grow by USD 19.21 billion at a CAGR of 55.91% between 2023 and 2028. Our company specializes in providing cutting-edge technology solutions, with a focus on automation and IoT integration. Our core competencies lie in improving business efficiency through the implementation of innovative technologies. We ensure regulatory compliance by adhering to industry standards and guidelines while maintaining a commitment to data security and privacy. Our team of experts designs and implements customized solutions tailored to meet the unique needs of each client. By leveraging IoT technology, we help businesses streamline operations, reduce costs, and enhance productivity. Our goal is to deliver sustainable, long-term value to our clients while ensuring the highest level of professionalism and expertise.
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The market is witnessing significant growth due to the increasing adoption of video conferencing and huddle room technology for visual collaboration in various industries. The market is segmented based on the type of services offered, including software and hardware. Software services include unified conferencing, OTT platforms, and video management software, while hardware services consist of electronic components and networking equipment. The market caters to large enterprises, SMEs, business-to-business, and business-to-consumer sectors. IT operations, big data analytics, AI, and ML environments are some of the key industries driving the market's growth. The market is also witnessing an increase in demand from government organizations, public justice institutions, and workforces for video conferencing solutions and surveillance technologies. Video surveillance techniques, such as CCTV cameras, are also contributing to the market's growth. The market is expected to continue its expansion due to the increasing need for efficient communication and security solutions. Our researchers analyzed the data with 2023 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.
Need to focus on core competencies and improve efficiency is notably driving market growth.Managed services in the video industry are gaining traction among various sectors, including public institutions, retail environments, manufacturing industries, hospitality businesses, and educational institutions. These firms are outsourcing video management functions to specialized service providers to focus on their core business operations and enhance operational efficiency. Managed services offerings include video management software, content development, and professional services. With advancements in artificial intelligence and cloud deployment, video managed services have become an essential component of security systems, such as CCTV cameras and city surveillance networks.
Furthermore, the VMS industry is witnessing significant growth due to the increasing adoption of managed services for security applications in large corporations, airports, ATMs, banks, residential buildings, and religious places. Cyber assaults and the need for advanced security features have further fueled the demand for managed services in the video industry. WANs and smart city projects are also driving the growth of managed services in the video management sector. Overall, managed services provide a cost-effective and efficient solution for managing video content and ensuring security, making them an indispensable tool for businesses and organizations. Thus, such factors are driving the growth of the market during the forecast period.
Increasing automation in managed services is the key trend in the market. The market is witnessing significant growth due to the automation of video managed services, which enhances business process efficiencies in various sectors. This automation enables organizations to manage intricate IT environments and optimize operational workflows, thereby reducing costs. In the retail environment, for instance, CCTV cameras and video management software are being integrated with artificial intelligence to monitor customer behavior and improve sales. Large corporations, educational institutions, and manufacturing industries are adopting video management solutions for security purposes, while smart city projects rely on video managed services for city surveillance networks.
Moreover, the VMS industry is also offering professional services and managed services through cloud deployment to cater to the increasing demand for advanced security solutions. Hospitality businesses, airports, ATMs, banks, residential buildings, and religious places are also implementing video managed services to enhance security and surveillance. Despite the benefits, cyber assaults pose a significant challenge to the market, necessitating robust security measures. Overall, the market is expected to grow steadily over the forecast period, driven by the increasing adoption of video managed services in various industries. Thus, such trends will shape the growth of the market during the forecast period.
System integration and interoperability issues is the major challenge that affects the growth of the market. market is witnessing significant growth due to the increasing adoption of video management solutions in various industry verticals such as retail, manufacturing, hospitality, and public sector. The integration of advanced technologies like artificial intelligence and cloud deployment in video management software is driving the market growth. However, the implementation of these solutions comes with challenges, including content development costs and system integration issues. Large corporations, educational institutions, and government organizations are increasingly deploying CCTV cameras and surveillance systems for security purposes. In a retail environment, for instance, video management software helps in monitoring store operations, managing inventory, and ensuring customer safety. Similarly, in the manufacturing industry, video management solutions are used for quality control and process optimization.
Furthermore, the integration of video management software with existing IT infrastructure can pose challenges due to interoperability issues. Technical glitches during video conferencing or system integration can result in operational inefficiencies and additional costs. To address these challenges, managed services providers offer professional services to help organizations seamlessly integrate multiple IT systems, including video management solutions, with their existing IT infrastructure. Smart city projects, city surveillance networks, and security cameras in airports, ATMs, banks, residential buildings, and religious places are also driving the growth of the market. Cyber assaults on WANs and the need for advanced security features in video management solutions are further fueling market growth. Therefore, managed services providers are increasingly offering video managed services to help organizations overcome the challenges associated with video management software implementation and ensure optimal system performance. Hence, the above factors will impede the growth of the market during the forecast period
The market forecasting report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their market growth analysis strategies.
Customer Landscape
Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.
Applied Global Technologies - The company offers video-managed services such as Audio Visual and Video Endpoint management services and Third Party Multipoint Control Unit (MCU) management services.
The market research and growth report also includes detailed analyses of the competitive landscape of the market and information about key companies, including:
Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.
The market share growth of the enterprises segment will be significant during the forecast period. Themarket encompasses Cloud Videoconferencing, Huddle Room Technology, and Visual Collaboration solutions for Business-to-Business (B2B) and Business-to-Consumer (B2C) applications. Large Enterprises leverage Unified Conferencing software and hardware for productive meetings, while Small and Medium Enterprises benefit from cost-effective solutions.
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The enterprises segment was valued at USD 898.6 billion in 2018. IT operations in various sectors, including Government organizations, Public justice institutions, Educational institutes, Healthcare verticals, and Security agencies, utilize conferencing solutions for efficient communication and connectivity. Cloud-based solutions, OTT platforms, and Video on Demand (VOD) services are driving the market growth. Big data analytics, Artificial Intelligence (AI), and Machine Learning (ML) environments are essential components in enhancing collaboration and productivity. Managed Service Providers (MSPs) employ Remote Monitoring and Management (RMM) software and Professional Services Automation (PSA) software for seamless service delivery. Networking equipment and electronic components are integral to the infrastructure supporting these services. ICT spending continues to increase, fueling the adoption of advanced conferencing technologies. Video surveillance techniques are also integral to security agencies and authorities for ensuring public safety, particularly in the wake of terror attacks. Citizens increasingly rely on these technologies for remote work and access to D2C OTT services.
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APAC is estimated to contribute 44% to the growth of the global market during the forecast period. Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.
Another region offering significant growth opportunities to vendors is North America. In North America, the market has experienced significant growth due to the region's advanced technology adoption in various industries, particularly in the industrial, retail, and BFSI sectors. With the presence of some of the world's leading economies, there is a rising demand for managed services, including data processing and outsourcing, internet services, and infrastructure. Furthermore, the emergence of intelligent video managed services, such as cloud-based solutions, automation, and AI integration, is driving growth in this market. Compliance with government regulations is another key factor fueling the growth of video managed services in North American countries like Canada and the US. With increasing cyberattacks on hosted servers, there is a pressing need for security measures, leading to the adoption of advanced video surveillance techniques and conferencing solutions. The market in North America caters to various sectors, including large enterprises, SMEs, business-to-business, and business-to-consumer. It encompasses software and hardware offerings, as well as cloud-based solutions and OTT platforms. Key components of video managed services include electronic components, networking equipment, and ICT spending. The market also serves various verticals, such as government organizations, public justice institutions, educational institutes, healthcare verticals, and security agencies. The productivity rate is enhanced through telemedicine, connectivity tools, and conferencing solutions. Video managed services play a crucial role in ensuring the safety and security of citizens, especially in the context of terror attacks and other security concerns.
The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in "USD billion " for the period 2024-2028, as well as historical data from 2018 - 2022 for the following segments.
Video-as-a-Service (VaaS) Market: Video-as-a-Service (VaaS) Market Analysis North America,Europe,APAC,South America,Middle East and Africa - US,China,Japan,UK,Germany - Size and Forecast
Video Surveillance as a Service (VSaaS) Market: Video Surveillance as a Service (VSaaS) Market Analysis North America, APAC, Europe, South America, Middle East and Africa - US, China, Germany, Japan, UK - Size and Forecast
Video Management Software Market: Video Management Software Market by End-user and Geography - Forecast and Analysis
The market is witnessing significant growth due to the increasing adoption of cloud videoconferencing, huddle room technology, and visual collaboration solutions. These technologies enable businesses, large enterprises, SMEs, and even individuals to communicate and collaborate effectively, regardless of their physical location. The market is segmented based on the type of services offered, including software and hardware. Software offerings include unified conferencing, RMM software, PSA software, and cloud-based solutions, while hardware offerings consist of electronic components and networking equipment. The market caters to various industries, including business-to-business, business-to-consumer, government organizations, public justice institutions, educational institutes, healthcare verticals, and security agencies.
Furthermore, the productivity rate in these sectors is enhanced through the use of video conferencing, which saves time and resources. Video surveillance techniques are also a significant part of the market, with applications in workforce management, telemedicine, and connectivity tools. In addition, video managed services are used by security agencies and authorities to ensure public safety, especially during terror attacks and other emergencies. The market is expected to grow further with the integration of big data analytics, AI, and ML environments. OTT platforms, VOD, D2C OTT, and conferencing solutions are also driving the market's growth. Networking equipment and electronic components are essential components of the market, with ICT spending playing a crucial role in their adoption. Overall, the market is poised for significant growth in the coming years, driven by the increasing demand for effective communication and collaboration tools in various industries.
Market Scope |
|
Report Coverage |
Details |
Page number |
140 |
Base year |
2023 |
Historic period |
2018 - 2022 |
Forecast period |
2024-2028 |
Growth momentum & CAGR |
Accelerate at a CAGR of 55.91% |
Market growth 2024-2028 |
USD 19.21 billion |
Market structure |
Fragmented |
YoY growth 2023-2024(%) |
37.62 |
Regional analysis |
North America, Europe, APAC, South America, and Middle East and Africa |
Performing market contribution |
APAC at 44% |
Key countries |
US, China, India, Canada, and Germany |
Competitive landscape |
Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks |
Key companies profiled |
Adtech Systems LLC, Applied Global Technologies, AT and T Inc., AVI SPL LLC, BT Group Plc, Cameo Global Inc., Cinos Ltd., Cisco Systems Inc., Gurusons Communications Pvt. Ltd., ideyaLabs, Internet MegaMeeting LLC, Macro Technologies, Nippon Telegraph And Telephone Corp., Plantronics Inc., Premiere Global Services Inc., Radio Technical Services Ltd., Sota Solutions Ltd., TELUS Corp., Vega Technology Ltd., and ZTE Corp. |
Market dynamics |
Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, Market condition analysis for market forecast period |
Customization purview |
If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized. |
1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation by End-user
7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Opportunity/Restraints
10 Competitive Landscape
11 Competitive Analysis
12 Appendix
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