Global Mobile Phone Insurance Market 2016-2020

  • Published: Jul 2016
  • Pages: 63
  • SKU: IRTNTR9883

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This market research report analyzes the key players in the mobile phone insurance market such as Asurion, Aviva, iQmetrix, NTT DOCOMO, and ProtectCELL. The report also presents a competitive analysis of the market based on geographical regions such as the Americas, APAC, and EMEA.

Global outlook of the mobile phone insurance market

Technavio’s market research analysts have predicted that the global mobile phone insurance market will grow steadily at a CAGR of more than 10% by 2020. This industry research report identifies that creating a favorable environment for insurance companies to increase their profits will be one of the major factors contributing to the growth of this market in the coming years. To ensure operations on a sustainable basis, mobile insurance companies have started enforcing professional and disciplined underwriting practices. This will also help them ensure healthy growth in both the emerging and developed markets. Providing incentives and allocating sufficient resources dedicated to regulatory infrastructures will strengthen the private sector vendors. The coming years will also witness the emergence of virtual networks, multichannel interaction, and direct-to-consumer insurance. This will support the value chain system of the insurance business. There will also be an increase in the capital demand for variable mobile coverage plans leading to higher premiums.

The use of big data analytics will be one of the major trends that will gain traction in this market in the coming years. Business Intelligence helps evaluate the trade-off between different strategies and also helps in predicting the future outcome by identifying hidden patterns in data. Cell phone insurance companies will soon adopt business intelligence tools to recognize negative trends in their costs and performances and to also determine the cause behind these to initiate corrective action.

Competitive landscape and key vendors

The market is characterized by the presence of a number of mobile phone insurance distributors such as mobile phone insurance companies, retailers, MNOs (including mobile virtual network operator (MVNOs)), and manufacturers of mobile gadgets. The forecast period will witness the leading mobile companies forming partnerships with mobile insurance market ecosystem stakeholders. The leading vendors will also try to alleviate customers' security and digital privacy concerns by providing the best coverage policies.

The leading vendors in the market are -

  • Asurion
  • Aviva
  • iQmetrix
  • ProtectCELL

The other prominent vendors in the market are AT&T, Sprint, Square Trade, and Verizon.

Geographical segmentation and analysis of the mobile phone insurance market

  • Americas
  • APAC
  • EMEA

According to this market study, the Americas will account for more than 60% of the total share of the market by 2020 and will also dominate the mobile insurance market throughout the forecast period. The recent increase in the number of smartphone users who prefer to have a compulsory insurance for cell phones is the major factor for the market’s growth in this region. Moreover, the availability of insurance plans that provide additional protection such as covering hardware issues, software malfunctioning, accidental damage, and the replacement of stolen devices will also fuel the growth of the market in the coming years.

Growth drivers, challenges, and upcoming trends: Leveraging social media channels

Reducing operational costs is mandatory for any business and as for mobile phone insurance companies as they are constantly on the lookout for changing their business processes to reduce expenses. This will increase customer expectations in different products and services they offer. Social media websites provide the most effective platform to broaden the communication and marketing channels that are needed for launching new products and services. Insurance providers will soon develop and deploy effective social media strategies to collect customer feedback, resolve queries in real-time, and provide product updates. Moreover, social media platforms will also help them overcome geographical limitations that agents often face while providing services to clients.

This report provides a number of factors contributing to the adoption, limitations, and opportunities of the global mobile phone insurance market. It also offers an analysis of each factor and an estimation of the extent to which the factors are likely to impact the overall market growth.

Key questions answered in the report include

  • What will the market size and the growth rate be in 2020?
  • What are the key factors driving the global mobile phone insurance market?
  • What are the key market trends impacting the growth of the global mobile phone insurance market?
  • What are the challenges to market growth?
  • Who are the key vendors in the global mobile phone insurance market?
  • What are the market opportunities and threats faced by the vendors in the global mobile phone insurance market?
  • Trending factors influencing the market shares of the Americas, APAC, and EMEA.
  • What are the key outcomes of the five forces analysis of the global mobile phone insurance market?

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Related reports

Mobile phone insurance is a form of insurance where the cellphone users cover their phones from various damages or losses under the policy they have booked in. The coverage is offered to the insured in situations including losses and mutilations against riot, raid, malicious harm, terrorist activities, theft, fire, accident and unexpected circumstances. Several wireless carriers, device original equipment manufacturers (OEMs), insurance specialists, retailers, and banks offer insurance plans that cover loss, theft, breakdowns, and damage to mobile phones. They are also providing customers with additional benefits such as data protection, recovery characteristics, and integrated technical support.

The report, global mobile phone insurance market, is part of Technavio’s ICT research portfolio. This portfolio provides a comprehensive market analysis along with the market share, market sizing, and market segmentations covering areas such as automatic identification system, cloud computing, data center, enterprise application, IT security, ITO and BPO, and product lifecycle management. These market research reports provide a perspective on the various market opportunities and market threats along with the key trends that would influence the market growth during the forecast period. It presents insights into the changing competitive landscape and a detailed profiling and market analysis of the vendors. Also covered in the research are the key regions or countries that would have an impact on the market during the assessment years.

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Table of Contents

PART 01: Executive summary

  • Highlights

PART 02: Scope of the report

  • Market overview
  • Top-vendor offerings

PART 03: Market research methodology

  • Research methodology
  • Economic indicators

PART 04: Introduction

  • Key market highlights
  • Mobile phone insurance: Overview
  • Mobile phone insurance transaction

PART 05: Market landscape

  • Market overview
  • Market size and forecast
  • Five forces analysis

PART 06: Geographical segmentation

  • Geographical segmentation
  • Americas
  • EMEA
  • APAC

PART 07: Market drivers

  • Grouping of mobile phone OEMs with local insurance regulators
  • High value proposition through client interface
  • Create favorable environment to improve profitability

PART 08: Impact of drivers

PART 09: Market challenges

  • Non-applicability of mobile phone insurance in rural areas due to low penetration of mobile services
  • Lack of financial awareness about mobile phone insurance
  • Drawbacks in MNO partnerships

PART 10: Impact of drivers and challenges

PART 11: Market trends

  • Coverage policy to cover mobile phone technology fraud
  • Big data analytics
  • Leverage social media channels for better customer connectivity and market penetration

PART 12: Vendor landscape

  • Competitive landscape
  • Other prominent vendors

PART 13: Key vendor analysis

  • Asurion
  • Aviva
  • iQmetrix
  • ProtectCELL

PART 14: Appendix

  • List of abbreviation

PART 15: Explore Technavio

Research Framework

Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.


Primary sources

  • Manufacturers and suppliers
  • Channel partners
  • Industry experts
  • Strategic decision makers

Secondary sources

  • Industry journals and periodicals
  • Government data
  • Financial reports of key industry players
  • Historical data
  • Press releases


Data Synthesis

  • Collation of data
  • Estimation of key figures
  • Analysis of derived insights

Data Validation

  • Triangulation with data models
  • Reference against proprietary databases
  • Corroboration with industry experts



  • Market drivers
  • Market challenges
  • Market trends
  • Five forces analysis


  • Market size and forecast
  • Market segmentation
  • Geographical insights
  • Competitive landscape
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