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About Problem Management Software
Problem management software is one of the key support software, focusing primarily on proactively analyzing requests to detect a recurring pattern and diagnosing the underlying root cause for an issue. Problem management software helps organizations minimize the business impact of service disruptions, and prevent future disruptions. This software also helps IT investigate the root cause of an incident through structured problem analysis, and then document solutions and workarounds in the knowledge base. Trend analysis and periodic service configuration reviews also help to prevent the future disruptions, and IT can right-click from within any record in problem management to proactively schedule changes that remediate any issues.
TechNavio's analysts forecast the Global Problem Management Software market to grow at a CAGR of 5.9 percent over the period 2013-2018.
Covered in this Report
This report covers the quantitative and qualitative aspects of the Global Problem Management Software market during the period 2014-2018. To calculate the market size, the report considers the revenue generated by the vendors in the market. The report considers the market segmentation in terms of deployment type and geography.
TechNavio's report, the Global Problem Management Software Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, and the APAC and EMEA region; it also covers the Global Problem Management Software market landscape and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.
Key Countries
• Americas
• APAC
• EMEA
Key Vendors
• Alcatel-Lucent
• CA
• HP
• ServiceNow
• Zoho
Other Prominent Vendors
• BMC Software
• Cherwell Software
• IBM
• LANDESK
Market Driver
• Need to Comply with Regulatory Requirements
• For a full, detailed list, view our report
Market Challenge
• Lack of Experienced Professionals
• For a full, detailed list, view our report
Market Trend
• Increased Adoption of Cloud-based Solutions
• For a full, detailed list, view our report
Key Questions Answered in this Report
• What will the market size be in 2018 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?
01. Executive Summary
02. List of Abbreviations
03. Scope of the Report
03.1 Market Overview
03.2 Product Offerings
04. Market Research Methodology
04.1 Market Research Process
04.2 Research Methodology
05. Introduction
06. Market Landscape
06.1 Market Definition
06.2 Objectives of Problem Management Software
06.3 Workflow of Problem Management
06.4 Market Size and Forecast
06.5 Five Forces Analysis
07. Geographical Segmentation
07.1 Global Problem Management Software Market by Geographical Segmentation 2013-2018
08. Key Leading Countries
USA
Germany
Japan
09. Buying Criteria
10. Market Growth Drivers
11. Drivers and their Impact
12. Market Challenges
13. Impact of Drivers and Challenges
14. Market Trends
15. Trends and their Impact
16. Vendor Landscape
16.1 Competitive Scenario
16.1.1 Key News
16.1.2 Mergers and Acquisitions
16.2 Market Share Analysis 2013
16.3 Other Prominent Vendors
17. Key Vendor Analysis
17.1 Alcatel-Lucent
17.1.1 Key Facts
17.1.2 Business Overview
17.1.3 Business Segmentation
17.1.4 Business Segmentation by Revenue 2012 and 2013
17.1.5 Geographical Segmentation by Revenue 2013
17.1.6 Business Strategy
17.1.7 Recent Developments
17.1.8 SWOT Analysis
17.2 CA Technologies
17.2.1 Key Facts
17.2.2 Business Overview
17.2.3 Business Segmentation by Revenue 2013
17.2.4 Business Segmentation by Revenue 2012 and 2013
17.2.5 Geographical Segmentation by Revenue 2013
17.2.6 Business Strategy
17.2.7 Recent Developments
SWOT Analysis
17.3 HP
17.3.1 Key Facts
17.3.2 Business Overview
17.3.3 Business Segmentation by Revenue 2013
17.3.4 Business Segmentation by Revenue 2012 and 2013
17.3.5 Geographical Segmentation by Revenue 2013
17.3.6 Business Strategy
17.3.7 Recent Developments
17.3.8 SWOT Analysis
17.3.9 Strengths
17.3.10 Weaknesses
17.3.11 Opportunities
17.3.12 Threats
17.4 ServiceNow
17.4.1 Key Facts
17.4.2 Business Overview
17.4.3 Business Segmentation by Revenue 2013
17.4.4 Products Segmentation by Revenue 2012 and 2013
17.4.5 Geographical Segmentation by Revenue 2013
17.4.6 Recent Developments
17.4.7 SWOT Analysis
17.5 Zoho
17.5.1 Key Facts
17.5.2 Business Overview
17.5.3 Recent Developments
17.5.4 SWOT Analysis
18. Other Reports in this Series
Research Framework
Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.
INFORMATION SOURCES
Primary sources
Secondary sources
DATA ANALYSIS
Data Synthesis
Data Validation
REPORT WRITING
Qualitative
Quantitative
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