Referral Management Software Market 2017-2021

  • Published: Jul 2017
  • Pages: 75
  • SKU: IRTNTR13700

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This industry research report identifies Cerner, Eceptionist, eHealth Technologies, Persistent Systems, and The Advisory Board Company as the key vendors in the global referral management software market. This industry research report also presents a competitive analysis of the market by deployment model (on-premises and cloud based) and by geography (the Americas, APAC, and EMEA).

Overview of the global referral management software market

Market research analysts at Technavio predict that the global referral management software market will grow at a CAGR of around 22% by 2021. This market research analysis identifies the pricing strategies followed by vendors as one of the primary growth factors for this market. The vendors in this marketspace are offering value-based pricing models that are customer-centric and the price of these software depends on the software vendor's ability to provide differentiating features of the software solution. The customer focuses on constrained IT budgets, the ability to opt for free models, and ROI prior to the implementation of the referral management software. Consequently, the vendors are providing SaaS, term licensing, and commercial open-source models and are also differentiationg their pricing structures to increase their software's adoption.

The integration of analysis into healthcare services will be one of the key trends that will gain traction in this market in the next few years. The vendors in the market are integrating analytics and business intelligence software technologies in the healthcare services to serve their clients efficiently and that can aid the service providers discover patterns and trends in their operations. The software solutions help the companies in developing effective models for healthcare services. The major end users are the hospitals, patients, and healthcare practitioners and these end users take into account factors such as cost-effectiveness, features, user-friendliness, and interoperability while purchasing the referral management software.

Competitive landscape and key vendors

The market is fragmented due to the presence of diversified international and regional vendors. The vendors are innovating and launching new features that are designed to render the competitors? products obsolete. The competition among the market players will intensify in the coming years due to the increase in product and service extensions and technological innovations. To consolidate their market shares, the vendors also follow strategies such as M&A.

The leading vendors in the market are -

  • Cerner 
  • Eceptionist         
  • eHealth Technologies    
  • Persistent Systems
  • The Advisory Board Company    

The other prominent vendors in the market are Axixe, AxSys Technology, Brightree, Clarity Health, Conifer Health Solutions, Docman, Etransmedia Technology, InnovAccer, InteliChart, KYRUUS, Medicalis, MyHealthDirect, Napier Healthcare, Patient Placement Systems, Streamlined Medical Solutions, TELUS, Treatspace, and Vantage Referral Management.

Segmentation by deployment model and analysis of the referral management software market

  • Cloud-based
  • On-premises

The on-premises referral management software is ideal for large organizations as they have all the necessary infrastructure including in-house IT support and backup servers to provide the extra level of security. Additionally, this model is priced under a one-time perpetual license fee and this facilitates healthcare providers to have complete control over their crucial data.

Geographical segmentation and analysis of the referral management software market

  • Americas
  • APAC
  • EMEA

Influenced by the increased adoption of digital technology and security regulations that safeguard the data, boost security, privacy, and productivity, the Americas witness a high adoption of referral management software. Healthcare organizations in this region are increasingly implementing this model since it aids them in streamlining the referral process and ensure effective cost management.

Key questions answered in the report include

  • What will the market size and the growth rate be in 2021?
  • What are the key factors driving the global referral management software market?
  • What are the key market trends impacting the growth of the global referral management software market?
  • What are the challenges to market growth?
  • Who are the key vendors in the global referral management software market?
  • What are the market opportunities and threats faced by the vendors in the global referral management software market?
  • Trending factors influencing the market shares of the Americas, APAC, and EMEA.
  • What are the key outcomes of the five forces analysis of the global referral management software market?

 Technavio also offers customization on reports based on specific client requirement.

This upcoming industry research report on the global referral management software market offers insights into the major trends and developing drivers influencing the growth of the ICT industry. Our market research reports for the ICT industry follow a reliable data collection procedure and offer an analysis of fast growing market segments like enterprise application. The upcoming report on the global referral management software market provides ample information on the market to make informed strategic decisions by considering parameters as market size, emerging geographical regions, and technological developments.

The market research analysts at Technavio follow extensive primary and secondary research methodologies to gather data from customers, manufacturers, blue-chip companies, consumers, and other key stakeholders. The industry report also identifies the major challenges faced by the industry and the opportunities lying in the market so that the clients can be proactive in their business strategies. This upcoming market research report on the global referral management software market also covers vendors like Refrrral Candy, Referral Rock, InviteBox, Extole, Ambassador, Influitive, Everfave, SignPost, and CloudSponge.

Referral Management Software Market SizeThis upcoming industry report on the global referral management software market also considers the growth of the related enterprise application markets such as global document-centric collaboration software market and global workforce management software market, which are expected to grow at a CAGR of almost 10% and 7%, respectively, during the forecasted period. Additionally, to offer clients the scope to identify possible market opportunities and expand in niche markets, this report on the global referral management software market also covers geographies like the Americas, APAC, and EMEA.

The upcoming industry research report on the global referral management software market also categorizes the key drivers, major trends, as well as the limitations that the enterprise application sector currently experiences. It also presents insights into the rapidly changing competitive situation to give clients a realistic picture of the forthcoming events within the ICT industry. Technavio also provides deep-dive market assessments into the sectors such as data center and automatic identification system.

Technavio also offers clients the option to customize every report to suit their specific requirements and offers attractive discounts on all upcoming reports and future purchases.

PART 01: Executive summary

PART 02: Scope of the report

PART 03: Research Methodology

PART 04: Introduction

  • Market outline

PART 05: Market developments

  • Healthcare industry

PART 06: Market landscape

  • Market overview
  • Market assumptions
  • Market size and forecast

PART 07: Market segmentation by deployment model

  • Global referral management software market by deployment model
  • Global on-premises referral management software market
  • Global cloud-based referral management software market
  • PART 08: Geographical segmentation
  • Global referral management software market by geography
  • Americas
  • EMEA
  • APAC

PART 09: Buying criteria

  • Buying criteria for referral management software

PART 10: Decision framework

PART 11: Drivers and challenges

  • Market drivers
  • Market challenges
  • PART 12: Market trends
  • Integration of analytics into healthcare services
  • Clinical network connectivity with medical practitioners
  • Introduction of referral management mobile apps

PART 13: Five forces analysis

PART 14: Vendor landscape

  • Competitive scenario
  • Vendor matrix
  • Comparative chart for vendors
  • Key vendors
  • Other prominent vendors

PART 15: Mergers and acquisitions

  • M&A in the market

PART 16: Appendix

  • List of abbreviations

Research Framework

Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.


Primary sources

  • Manufacturers and suppliers
  • Channel partners
  • Industry experts
  • Strategic decision makers

Secondary sources

  • Industry journals and periodicals
  • Government data
  • Financial reports of key industry players
  • Historical data
  • Press releases


Data Synthesis

  • Collation of data
  • Estimation of key figures
  • Analysis of derived insights

Data Validation

  • Triangulation with data models
  • Reference against proprietary databases
  • Corroboration with industry experts



  • Market drivers
  • Market challenges
  • Market trends
  • Five forces analysis


  • Market size and forecast
  • Market segmentation
  • Geographical insights
  • Competitive landscape
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