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Multi Vendor Support Services Market by Service, Type and Geography - Forecast and Analysis 2023-2027

  • Published: Nov 2022
  • Pages: 162
  • SKU: IRTNTR71938
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The multi vendor support services (MVSS) market is estimated to grow at a CAGR of 4.05% between 2022 and 2027. The size of the market is forecast to increase by USD 12.26 billion. The growth of the market depends on serval factors, including the rapid changes in the IT infrastructure, the rising maintenance cost of original equipment manufacturer (OEM) services, and reduces complexity and increases efficiency.

This report extensively covers market segmentation by service (hardware and software), type (large enterprises, small, and medium-sized enterprises), and geography (North America, APAC, Europe, Middle East and Africa, and South America). It also includes an in-depth analysis of drivers, trends, and challenges. Furthermore, the report includes historic market data from 2017 to 2021.

What will be the size of the Multi Vendor Support Services Market During the Forecast Period?

Multi Vendor Support Services Market Size

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Parent Market Analysis

Technavio categorizes the global multi vendor support services (MVSS) market as a part of the global IT consulting and other services market within the global IT services market. The super parent global IT services market cover companies offering IT consulting and system integration services, application services, electronic data processing services, business process outsourcing services, infrastructure services, and Internet services. The parent global IT consulting and other services market covers companies that provide information technology consulting and information management services. Our research report has extensively covered external factors influencing the parent market growth during the forecast period.

Multi Vendor Support Services Market: Key Drivers, Trends, Challenges, and Customer Landscape

The rapid changes in the IT infrastructure are notably driving the market growth, although factors such as high implementation and maintenance costs may impede the market growth. Our researchers analyzed the data with 2022 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.

Key Multi Vendor Support Services Market Driver

The rapid changes in the IT infrastructure is the key factor driving the MVSS market growth. IT infrastructure size and complexities are increasing rapidly. This is due to increased computing needs that are met by a bigger and better network and server and storage equipment. Organizations are increasingly digitalizing their operations using the cloud, container, IoT, and other technologies to meet the new demands of business functions.

To satisfy the growing demands of business tasks, organizations are increasingly digitalizing their operations using the cloud, container, IoT, and other technologies. Furthermore, organizations are progressively using MVSS to manage and maintain their infrastructure due to the shifting technological landscape. All these factors will drive the growth of the market during the forecast period.

Key Multi Vendor Support Services Market Trend

The adoption of multi vendor support services by the sales and marketing segment is the primary trend in the global MVSS market. IT applications are used to improve businesses marketing and sales distribution activities. Businesses use customer relationship management software solutions and other related services to manage clients and prospects, send email messages, and make phone calls; in addition, marketing activities have changed significantly in recent years as companies focus on digital marketing and use advanced analytics to find customer decisions and current market trends.

Enterprises increase the efficiency of their business operations by digitizing business applications and multi vendor support services to extend the life cycle of their devices. Companies also manage software updates and maintain IT infrastructure using services such as hands-on reporting and analysis, remote consulting, and convenient maintenance services. Thus, the adoption of multi vendor support services by the sales and marketing segment is one of the growing trends which will drive the growth of the market during the forecast period.

Key Multi Vendor Support Services Market Challenge

The high implementation and maintenance costs are a major challenge to the global MVSS market growth. The high cost of deploying multi vendor support services is one of the major challenges in the market for SMEs. The price of the multi vendor support services includes the system design and customization cost, implementation cost, training, and maintenance cost. The implementation of support services in an organization requires IT staff with relevant skill sets. The implementation of the multi vendor support services requires planning, adequate funding, cooperation, and a clear vision at all managerial levels.

Enterprises also need to train their employees on using multi vendor support services. Thus, these factors lead to an increased cost of implementation of the multi vendor support services, which adversely affects its adoption among the end-user industries such as IT, sales and marketing, and others. Thus, high implementation and maintenance costs can become a major challenge for the growth of the market during the forecast period.

Key Multi Vendor Support Services Market Customer Landscape

The report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies.

Multi Vendor Support Services Market Share by Geography

Global Multi Vendor Support Services Market Customer Landscape

Who are the Major Multi Vendor Support Services Market Vendors?

Vendors are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.

abtechtechnologies.com - The company offers various multi vendor support services such as network monitoring, helpdesk services and hardware support. Also, through this segment, the company offers various multi vendor support services such as network monitoring, helpdesk services, and hardware support.

The report also includes detailed analyses of the competitive landscape of the market and information about 15 market vendors, including:

  • Clear Technologies Inc.
  • Dell Technologies Inc.
  • Dynamic Systems Inc.
  • Dynamic Systems, Inc
  • FURUKAWA Co Ltd
  • Hitachi Ltd.
  • HP Development Co. LP
  • International Business Machines Corp.
  • Macquarie Group Ltd.
  • Microsoft Corp.
  • NetApp Inc.
  • Oki Electric Industry Co. Ltd.
  • Park Place Technologies LLC
  • Service Express LLC
  • TERiX International

Qualitative and quantitative analysis of vendors has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize vendors as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize vendors as dominant, leading, strong, tentative, and weak.

What is the Fastest-Growing Segment in the Multi Vendor Support Services Market?

The market share growth by the hardware segment will be significant during the forecast period. Hardware support services are preventive and remedial services that physically repair or optimize hardware, including contract maintenance and repair in case of a problem. These support services include support for remote and on-premises workstations, servers, and storage. 

Multi Vendor Support Services Market Size

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The hardware segment was valued at  USD 31.45 billion in 2017 and continue to grow by 2021They also include phone and online technical troubleshooting and setup assistance, as well as all hardware warranty upgrades for a fee. The hardware-enabled services segment is expected to hold a higher share of the multi vendor support services market. The growth of this market is driven by the growing demand for new levels of support services in this market during the forecast period.

Which are the Key Regions for the Multi Vendor Support Services Market?

Multi Vendor Support Services Market Share by Geography

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North America is projected to contribute 36% by 2027. Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period. The dominance of North America is due to the availability of adequate IT infrastructure and the wide geographical presence of employees due to increasing globalization. Organizations across several industry verticals in North America are improving their business processes to enhance customer satisfaction and gain a competitive advantage in the global market. However, the market in North America has reached maturity. Hence, the growth rate in this region will be slower than in the other regions.

This report forecasts the contribution of all the segments to the growth of the market. In addition, we have included the COVID-19 impact and the recovery strategies for each segment. COVID-19 led to an upsurge in the demand for North America. However, the initiation of vaccination drives across North America in the second half of 2020 helped industries reopen and resume operations in the first half of 2021. This is expected to drive the demand for multi vendor support services from different industries, such as IT, to increase efficiency and ensure the smooth flow of operations during the forecast period. Moreover, companies in the US are investing heavily in the adoption of the latest technology to manage their business processes. Such factors are expected to drive the growth of the multi vendor support services market in North America during the forecast period.

Segment Overview

The report forecasts market growth by revenue at global, regional & country levels and provides an analysis of the latest trends and growth opportunities from 2017 to 2027. The market has been segmented by Service (Hardware and Software), Type (Large enterprises, Small, and medium-sized enterprises), and Geography (North America, APAC, Europe, Middle East and Africa, and South America).

  • Service Outlook (USD Billion, 2017 - 2027)
    • Hardware
    • Software
  • Type Outlook (USD Billion, 2017 - 2027)
    • Large enterprises
    • Small and medium-sized enterprises
  • Region Outlook (USD Billion, 2017 - 2027)
    • North America
      • The U.S.
      • Canada
    • Europe
      • The U.K.
      • Germany
      • France
      • Rest of Europe
    • APAC
      • China
      • India
    • South America
      • Chile
      • Argentina
      • Brazil
    • Middle East & Africa
      • Saudi Arabia
      • South Africa
      • Rest of the Middle East & Africa

Multi Vendor Support Services Market Scope

Report Coverage

Details

Page number

162

Base year

2022

Historic period

2017-2021

Forecast period

2023-2027

Growth momentum & CAGR

Accelerate at a CAGR of 4.05%

Market growth 2023-2027

USD 12.26 billion

Market structure

Fragmented

YoY growth (%)

2.67

Regional analysis

North America, APAC, Europe, Middle East and Africa, and South America

Performing market contribution

North America at 36%

Key countries

US, China, Japan, UK, and Germany

Competitive landscape

Leading Vendors, Market Positioning of Vendors, Competitive Strategies, and Industry Risks

Key companies profiled

Abtech Technologies, Clear Technologies Inc., Dell Technologies Inc., Dynamic Systems Inc., Dynamic Systems, Inc, FURUKAWA Co Ltd, Hitachi Ltd., HP Development Co. LP, International Business Machines Corp., Macquarie Group Ltd., Microsoft Corp., NetApp Inc., Oki Electric Industry Co. Ltd., Park Place Technologies LLC, Service Express LLC, TERiX International, XS International Inc., Zensar Technologies Ltd., AT and T Inc., and Citrix Systems Inc.

Market dynamics

Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, Market condition analysis for the forecast period.

Customization purview

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What are the Key Data Covered in this Multi Vendor Support Services Market Report?

  • CAGR of the market during the forecast period
  • Detailed information on factors that will drive the growth of the multi vendor support services market between 2023 and 2027
  • Precise estimation of the size of the multi vendor support services market size and its contribution to the parent market
  • Accurate predictions about upcoming trends and changes in consumer behavior
  • Growth of the market industry across North America, APAC, Europe, Middle East and Africa, and South America
  • Thorough analysis of the market’s competitive landscape and detailed information about vendors
  • Comprehensive analysis of factors that will challenge the growth of multi vendor support services market vendors

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1 Executive Summary

  • 1.1 Market overview
    • Exhibit 01: Executive Summary – Chart on Market Overview
    • Exhibit 02: Executive Summary – Data Table on Market Overview
    • Exhibit 03: Executive Summary – Chart on Global Market Characteristics
    • Exhibit 04: Executive Summary – Chart on Market by Geography
    • Exhibit 05: Executive Summary – Chart on Market Segmentation by Service
    • Exhibit 06: Executive Summary – Chart on Market Segmentation by Type
    • Exhibit 07: Executive Summary – Chart on Incremental Growth
    • Exhibit 08: Executive Summary – Data Table on Incremental Growth
    • Exhibit 09: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem
    • Exhibit 10: Parent market
    • Exhibit 11: Market Characteristics

3 Market Sizing

  • 3.1 Market definition
    • Exhibit 12: Offerings of vendors included in the market definition
  • 3.2 Market segment analysis
    • Exhibit 13: Market segments
  • 3.3 Market size 2022
    • 3.4 Market outlook: Forecast for 2022-2027
      • Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
      • Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)

    4 Historic Market Size

    • 4.1 Global multi vendor support services market 2017 - 2021
      • Exhibit 18: Historic Market Size – Data Table on Global multi vendor support services market 2017 - 2021 ($ billion)
    • 4.2 Service Segment Analysis 2017 - 2021
      • Exhibit 19: Historic Market Size – Service Segment 2017 - 2021 ($ billion)
    • 4.3 Type Segment Analysis 2017 - 2021
      • Exhibit 20: Historic Market Size – Type Segment 2017 - 2021 ($ billion)
    • 4.4 Geography Segment Analysis 2017 - 2021
      • Exhibit 21: Historic Market Size – Geography Segment 2017 - 2021 ($ billion)
    • 4.5 Country Segment Analysis 2017 - 2021
      • Exhibit 22: Historic Market Size – Country Segment 2017 - 2021 ($ billion)

    5 Five Forces Analysis

    • 5.1 Five forces summary
      • Exhibit 23: Five forces analysis - Comparison between 2022 and 2027
    • 5.2 Bargaining power of buyers
      • Exhibit 24: Chart on Bargaining power of buyers – Impact of key factors 2022 and 2027
    • 5.3 Bargaining power of suppliers
      • Exhibit 25: Bargaining power of suppliers – Impact of key factors in 2022 and 2027
    • 5.4 Threat of new entrants
      • Exhibit 26: Threat of new entrants – Impact of key factors in 2022 and 2027
    • 5.5 Threat of substitutes
      • Exhibit 27: Threat of substitutes – Impact of key factors in 2022 and 2027
    • 5.6 Threat of rivalry
      • Exhibit 28: Threat of rivalry – Impact of key factors in 2022 and 2027
    • 5.7 Market condition
      • Exhibit 29: Chart on Market condition - Five forces 2022 and 2027

    6 Market Segmentation by Service

    • 6.1 Market segments
      • Exhibit 30: Chart on Service - Market share 2022-2027 (%)
      • Exhibit 31: Data Table on Service - Market share 2022-2027 (%)
    • 6.2 Comparison by Service
      • Exhibit 32: Chart on Comparison by Service
      • Exhibit 33: Data Table on Comparison by Service
    • 6.3 Hardware - Market size and forecast 2022-2027
      • Exhibit 34: Chart on Hardware - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 35: Data Table on Hardware - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 36: Chart on Hardware - Year-over-year growth 2022-2027 (%)
      • Exhibit 37: Data Table on Hardware - Year-over-year growth 2022-2027 (%)
    • 6.4 Software - Market size and forecast 2022-2027
      • Exhibit 38: Chart on Software - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 39: Data Table on Software - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 40: Chart on Software - Year-over-year growth 2022-2027 (%)
      • Exhibit 41: Data Table on Software - Year-over-year growth 2022-2027 (%)
    • 6.5 Market opportunity by Service
      • Exhibit 42: Market opportunity by Service ($ billion)

    7 Market Segmentation by Type

    • 7.1 Market segments
      • Exhibit 43: Chart on Type - Market share 2022-2027 (%)
      • Exhibit 44: Data Table on Type - Market share 2022-2027 (%)
    • 7.2 Comparison by Type
      • Exhibit 45: Chart on Comparison by Type
      • Exhibit 46: Data Table on Comparison by Type
    • 7.3 Large enterprises - Market size and forecast 2022-2027
      • Exhibit 47: Chart on Large enterprises - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 48: Data Table on Large enterprises - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 49: Chart on Large enterprises - Year-over-year growth 2022-2027 (%)
      • Exhibit 50: Data Table on Large enterprises - Year-over-year growth 2022-2027 (%)
    • 7.4 Small and medium-sized enterprises - Market size and forecast 2022-2027
      • Exhibit 51: Chart on Small and medium-sized enterprises - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 52: Data Table on Small and medium-sized enterprises - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 53: Chart on Small and medium-sized enterprises - Year-over-year growth 2022-2027 (%)
      • Exhibit 54: Data Table on Small and medium-sized enterprises - Year-over-year growth 2022-2027 (%)
    • 7.5 Market opportunity by Type
      • Exhibit 55: Market opportunity by Type ($ billion)

    8 Customer Landscape

    • 8.1 Customer landscape overview
      • Exhibit 56: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

    9 Geographic Landscape

    • 9.1 Geographic segmentation
      • Exhibit 57: Chart on Market share by geography 2022-2027 (%)
      • Exhibit 58: Data Table on Market share by geography 2022-2027 (%)
    • 9.2 Geographic comparison
      • Exhibit 59: Chart on Geographic comparison
      • Exhibit 60: Data Table on Geographic comparison
    • 9.3 North America - Market size and forecast 2022-2027
      • Exhibit 61: Chart on North America - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 62: Data Table on North America - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 63: Chart on North America - Year-over-year growth 2022-2027 (%)
      • Exhibit 64: Data Table on North America - Year-over-year growth 2022-2027 (%)
    • 9.4 APAC - Market size and forecast 2022-2027
      • Exhibit 65: Chart on APAC - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 66: Data Table on APAC - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 67: Chart on APAC - Year-over-year growth 2022-2027 (%)
      • Exhibit 68: Data Table on APAC - Year-over-year growth 2022-2027 (%)
    • 9.5 Europe - Market size and forecast 2022-2027
      • Exhibit 69: Chart on Europe - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 70: Data Table on Europe - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 71: Chart on Europe - Year-over-year growth 2022-2027 (%)
      • Exhibit 72: Data Table on Europe - Year-over-year growth 2022-2027 (%)
    • 9.6 Middle East and Africa - Market size and forecast 2022-2027
      • Exhibit 73: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 74: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 75: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
      • Exhibit 76: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
    • 9.7 South America - Market size and forecast 2022-2027
      • Exhibit 77: Chart on South America - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 78: Data Table on South America - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 79: Chart on South America - Year-over-year growth 2022-2027 (%)
      • Exhibit 80: Data Table on South America - Year-over-year growth 2022-2027 (%)
    • 9.8 US - Market size and forecast 2022-2027
      • Exhibit 81: Chart on US - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 82: Data Table on US - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 83: Chart on US - Year-over-year growth 2022-2027 (%)
      • Exhibit 84: Data Table on US - Year-over-year growth 2022-2027 (%)
    • 9.9 China - Market size and forecast 2022-2027
      • Exhibit 85: Chart on China - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 86: Data Table on China - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 87: Chart on China - Year-over-year growth 2022-2027 (%)
      • Exhibit 88: Data Table on China - Year-over-year growth 2022-2027 (%)
    • 9.10 UK - Market size and forecast 2022-2027
      • Exhibit 89: Chart on UK - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 90: Data Table on UK - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 91: Chart on UK - Year-over-year growth 2022-2027 (%)
      • Exhibit 92: Data Table on UK - Year-over-year growth 2022-2027 (%)
    • 9.11 Japan - Market size and forecast 2022-2027
      • Exhibit 93: Chart on Japan - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 94: Data Table on Japan - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 95: Chart on Japan - Year-over-year growth 2022-2027 (%)
      • Exhibit 96: Data Table on Japan - Year-over-year growth 2022-2027 (%)
    • 9.12 Germany - Market size and forecast 2022-2027
      • Exhibit 97: Chart on Germany - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 98: Data Table on Germany - Market size and forecast 2022-2027 ($ billion)
      • Exhibit 99: Chart on Germany - Year-over-year growth 2022-2027 (%)
      • Exhibit 100: Data Table on Germany - Year-over-year growth 2022-2027 (%)
    • 9.13 Market opportunity by geography
      • Exhibit 101: Market opportunity by geography ($ billion)

    10 Drivers, Challenges, and Trends

    • 10.1 Market drivers
      • 10.2 Market challenges
        • 10.3 Impact of drivers and challenges
          • Exhibit 102: Impact of drivers and challenges in 2022 and 2027
        • 10.4 Market trends

          11 Vendor Landscape

          • 11.1 Overview
            • 11.2 Vendor landscape
              • Exhibit 103: Overview on Criticality of inputs and Factors of differentiation
            • 11.3 Landscape disruption
              • Exhibit 104: Overview on factors of disruption
            • 11.4 Industry risks
              • Exhibit 105: Impact of key risks on business

            12 Vendor Analysis

            • 12.1 Vendors covered
              • Exhibit 106: Vendors covered
            • 12.2 Market positioning of vendors
              • Exhibit 107: Matrix on vendor position and classification
            • 12.3 Abtech Technologies
              • Exhibit 108: Abtech Technologies - Overview
              • Exhibit 109: Abtech Technologies - Product / Service
              • Exhibit 110: Abtech Technologies - Key offerings
            • 12.4 AT and T Inc.
              • Exhibit 111: AT and T Inc. - Overview
              • Exhibit 112: AT and T Inc. - Business segments
              • Exhibit 113: AT and T Inc. - Key news
              • Exhibit 114: AT and T Inc. - Key offerings
              • Exhibit 115: AT and T Inc. - Segment focus
            • 12.5 Citrix Systems Inc.
              • Exhibit 116: Citrix Systems Inc. - Overview
              • Exhibit 117: Citrix Systems Inc. - Product / Service
              • Exhibit 118: Citrix Systems Inc. - Key news
              • Exhibit 119: Citrix Systems Inc. - Key offerings
            • 12.6 Dell Technologies Inc.
              • Exhibit 120: Dell Technologies Inc. - Overview
              • Exhibit 121: Dell Technologies Inc. - Business segments
              • Exhibit 122: Dell Technologies Inc. - Key news
              • Exhibit 123: Dell Technologies Inc. - Key offerings
              • Exhibit 124: Dell Technologies Inc. - Segment focus
            • 12.7 FURUKAWA Co Ltd
              • Exhibit 125: FURUKAWA Co Ltd - Overview
              • Exhibit 126: FURUKAWA Co Ltd - Business segments
              • Exhibit 127: FURUKAWA Co Ltd - Key offerings
              • Exhibit 128: FURUKAWA Co Ltd - Segment focus
            • 12.8 Hitachi Ltd.
              • Exhibit 129: Hitachi Ltd. - Overview
              • Exhibit 130: Hitachi Ltd. - Business segments
              • Exhibit 131: Hitachi Ltd. - Key news
              • Exhibit 132: Hitachi Ltd. - Key offerings
              • Exhibit 133: Hitachi Ltd. - Segment focus
            • 12.9 HP Development Co. LP
              • Exhibit 134: HP Development Co. LP - Overview
              • Exhibit 135: HP Development Co. LP - Business segments
              • Exhibit 136: HP Development Co. LP - Key news
              • Exhibit 137: HP Development Co. LP - Key offerings
              • Exhibit 138: HP Development Co. LP - Segment focus
            • 12.10 International Business Machines Corp.
              • Exhibit 139: International Business Machines Corp. - Overview
              • Exhibit 140: International Business Machines Corp. - Business segments
              • Exhibit 141: International Business Machines Corp. - Key news
              • Exhibit 142: International Business Machines Corp. - Key offerings
              • Exhibit 143: International Business Machines Corp. - Segment focus
            • 12.11 Macquarie Group Ltd.
              • Exhibit 144: Macquarie Group Ltd. - Overview
              • Exhibit 145: Macquarie Group Ltd. - Business segments
              • Exhibit 146: Macquarie Group Ltd. - Key offerings
              • Exhibit 147: Macquarie Group Ltd. - Segment focus
            • 12.12 Microsoft Corp.
              • Exhibit 148: Microsoft Corp. - Overview
              • Exhibit 149: Microsoft Corp. - Business segments
              • Exhibit 150: Microsoft Corp. - Key news
              • Exhibit 151: Microsoft Corp. - Key offerings
              • Exhibit 152: Microsoft Corp. - Segment focus
            • 12.13 NetApp Inc.
              • Exhibit 153: NetApp Inc. - Overview
              • Exhibit 154: NetApp Inc. - Business segments
              • Exhibit 155: NetApp Inc. - Key news
              • Exhibit 156: NetApp Inc. - Key offerings
              • Exhibit 157: NetApp Inc. - Segment focus
            • 12.14 Oki Electric Industry Co. Ltd.
              • Exhibit 158: Oki Electric Industry Co. Ltd. - Overview
              • Exhibit 159: Oki Electric Industry Co. Ltd. - Business segments
              • Exhibit 160: Oki Electric Industry Co. Ltd. - Key news
              • Exhibit 161: Oki Electric Industry Co. Ltd. - Key offerings
              • Exhibit 162: Oki Electric Industry Co. Ltd. - Segment focus
            • 12.15 Service Express LLC
              • Exhibit 163: Service Express LLC - Overview
              • Exhibit 164: Service Express LLC - Product / Service
              • Exhibit 165: Service Express LLC - Key offerings
            • 12.16 XS International Inc.
              • Exhibit 166: XS International Inc. - Overview
              • Exhibit 167: XS International Inc. - Product / Service
              • Exhibit 168: XS International Inc. - Key offerings
            • 12.17 Zensar Technologies Ltd.
              • Exhibit 169: Zensar Technologies Ltd. - Overview
              • Exhibit 170: Zensar Technologies Ltd. - Business segments
              • Exhibit 171: Zensar Technologies Ltd. - Key offerings
              • Exhibit 172: Zensar Technologies Ltd. - Segment focus

            13 Appendix

            • 13.1 Scope of the report
              • 13.2 Inclusions and exclusions checklist
                • Exhibit 173: Inclusions checklist
                • Exhibit 174: Exclusions checklist
              • 13.3 Currency conversion rates for US$
                • Exhibit 175: Currency conversion rates for US$
              • 13.4 Research methodology
                • Exhibit 176: Research methodology
                • Exhibit 177: Validation techniques employed for market sizing
                • Exhibit 178: Information sources
              • 13.5 List of abbreviations
                • Exhibit 179: List of abbreviations

              Research Framework

              Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

              TechnavioINFORMATION SOURCES

              Primary sources

              • Manufacturers and suppliers
              • Channel partners
              • Industry experts
              • Strategic decision makers

              Secondary sources

              • Industry journals and periodicals
              • Government data
              • Financial reports of key industry players
              • Historical data
              • Press releases
              Technavio

              TechnavioDATA ANALYSIS

              Data Synthesis

              • Collation of data
              • Estimation of key figures
              • Analysis of derived insights

              Data Validation

              • Triangulation with data models
              • Reference against proprietary databases
              • Corroboration with industry experts
              Technavio

              TechnavioREPORT WRITING

              Qualitative

              • Market drivers
              • Market challenges
              • Market trends
              • Five forces analysis

              Quantitative

              • Market size and forecast
              • Market segmentation
              • Geographical insights
              • Competitive landscape
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              Multi Vendor Support Services market growth will increase by $10.07 billion during 2021-2026.
              The multi vendor support services market is expected to grow at a CAGR of 3.51% during 2021-2026.
              Technavio has segmented the multi vendor support services market by service (Hardware and Software) and geographic (North America, APAC, Europe, MEA, and South America).
              AT and T Inc., Dell Technologies Inc., FURUKAWA Co. Ltd., Hitachi Ltd., HP Inc., International Business Machines Corp., Microsoft Corp., Service Express LLC, XS International Inc., Zensar Technologies Ltd. are a few of the key vendors in the multi vendor support services market.
              APAC will register the highest growth rate of 37.64% among the other regions. Therefore, the multi vendor support services market in APAC is expected to garner significant business opportunities for the vendors during the forecast period.
              The key factors driving the multi vendor support services market growth are:
              • Rapid changes in the IT infrastructure
              The multi vendor support services market vendors should focus on grabbing business opportunities from the hardware segment as it accounted for the largest market share in the base year.
              • What are the key global market and the regional market share?
              • What are the revenue-generating key market segments?
              • What are the key factors driving and challenging this market’s growth?
              • Who are the key market vendors and their growth strategies?
              • What are the latest trends influencing the growth of this market?
              • What are the variables influencing the market growth in the primary regions?
              • What are the factors influencing the growth of the parent market?
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