1 Executive Summary
- 1.1 Market overview
- Executive Summary - Chart on Market Overview
- Executive Summary - Data Table on Market Overview
- Executive Summary - Chart on Global Market Characteristics
- Executive Summary - Chart on Market by Geography
- Executive Summary - Chart on Market Segmentation by Deployment
- Executive Summary - Chart on Market Segmentation by End-user
- Executive Summary - Chart on Incremental Growth
- Executive Summary - Data Table on Incremental Growth
- Executive Summary - Chart on Company Market Positioning
2 Technavio Analysis
- 2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
- 2.2 Criticality of inputs and Factors of differentiation
- Overview on criticality of inputs and factors of differentiation
- 2.3 Factors of disruption
- Overview on factors of disruption
- 2.4 Impact of drivers and challenges
- Impact of drivers and challenges in 2024 and 2029
3 Market Landscape
- 3.1 Market ecosystem
- Parent Market
- Data Table on - Parent Market
- 3.2 Market characteristics
- Market characteristics analysis
4 Market Sizing
- 4.1 Market definition
- Offerings of companies included in the market definition
- 4.2 Market segment analysis
- 4.4 Market outlook: Forecast for 2024-2029
- Chart on Global - Market size and forecast 2024-2029 ($ billion)
- Data Table on Global - Market size and forecast 2024-2029 ($ billion)
- Chart on Global Market: Year-over-year growth 2024-2029 (%)
- Data Table on Global Market: Year-over-year growth 2024-2029 (%)
5 Historic Market Size
- 5.1 Global Software As A Service (SaaS) Market 2019 - 2023
- Historic Market Size - Data Table on Global Software As A Service (SaaS) Market 2019 - 2023 ($ billion)
- 5.2 Deployment segment analysis 2019 - 2023
- Historic Market Size - Deployment Segment 2019 - 2023 ($ billion)
- 5.3 End-user segment analysis 2019 - 2023
- Historic Market Size - End-user Segment 2019 - 2023 ($ billion)
- 5.4 Geography segment analysis 2019 - 2023
- Historic Market Size - Geography Segment 2019 - 2023 ($ billion)
- 5.5 Country segment analysis 2019 - 2023
- Historic Market Size - Country Segment 2019 - 2023 ($ billion)
6 Qualitative Analysis
- 6.1 Impact of AI on The Global Software as a Service (SaaS) Market
7 Five Forces Analysis
- 7.1 Five forces summary
- Five forces analysis - Comparison between 2024 and 2029
- 7.2 Bargaining power of buyers
- Bargaining power of buyers - Impact of key factors 2024 and 2029
- 7.3 Bargaining power of suppliers
- Bargaining power of suppliers - Impact of key factors in 2024 and 2029
- 7.4 Threat of new entrants
- Threat of new entrants - Impact of key factors in 2024 and 2029
- 7.5 Threat of substitutes
- Threat of substitutes - Impact of key factors in 2024 and 2029
- 7.6 Threat of rivalry
- Threat of rivalry - Impact of key factors in 2024 and 2029
- 7.7 Market condition
- Chart on Market condition - Five forces 2024 and 2029
8 Market Segmentation by Deployment
- 8.1 Market segments
- Chart on Deployment - Market share (2024-2029) (%)
- Data Table on Deployment - Market share (2024-2029) (%)
- 8.2 Comparison by Deployment
- Chart on Comparison by Deployment
- Data Table on Comparison by Deployment
- 8.3 Public cloud - Market size and forecast (2024-2029)
- Chart on Public cloud - Market size and forecast (2024-2029) ($ billion)
- Data Table on Public cloud - Market size and forecast (2024-2029) ($ billion)
- Chart on Public cloud - Year-over-year growth (2024-2029) (%)
- Data Table on Public cloud - Year-over-year growth (2024-2029) (%)
- 8.4 Private cloud - Market size and forecast (2024-2029)
- Chart on Private cloud - Market size and forecast (2024-2029) ($ billion)
- Data Table on Private cloud - Market size and forecast (2024-2029) ($ billion)
- Chart on Private cloud - Year-over-year growth (2024-2029) (%)
- Data Table on Private cloud - Year-over-year growth (2024-2029) (%)
- 8.5 Hybrid cloud - Market size and forecast (2024-2029)
- Chart on Hybrid cloud - Market size and forecast (2024-2029) ($ billion)
- Data Table on Hybrid cloud - Market size and forecast (2024-2029) ($ billion)
- Chart on Hybrid cloud - Year-over-year growth (2024-2029) (%)
- Data Table on Hybrid cloud - Year-over-year growth (2024-2029) (%)
- 8.6 Market opportunity by Deployment
- Market opportunity by Deployment ($ billion)
- Data Table on Market opportunity by Deployment ($ billion)
9 Market Segmentation by End-user
- 9.1 Market segments
- Chart on End-user - Market share (2024-2029) (%)
- Data Table on End-user - Market share (2024-2029) (%)
- 9.2 Comparison by End-user
- Chart on Comparison by End-user
- Data Table on Comparison by End-user
- 9.3 Large enterprises - Market size and forecast (2024-2029)
- Chart on Large enterprises - Market size and forecast (2024-2029) ($ billion)
- Data Table on Large enterprises - Market size and forecast (2024-2029) ($ billion)
- Chart on Large enterprises - Year-over-year growth (2024-2029) (%)
- Data Table on Large enterprises - Year-over-year growth (2024-2029) (%)
- 9.4 SMEs - Market size and forecast (2024-2029)
- Chart on SMEs - Market size and forecast (2024-2029) ($ billion)
- Data Table on SMEs - Market size and forecast (2024-2029) ($ billion)
- Chart on SMEs - Year-over-year growth (2024-2029) (%)
- Data Table on SMEs - Year-over-year growth (2024-2029) (%)
- 9.5 Market opportunity by End-user
- Market opportunity by End-user ($ billion)
- Data Table on Market opportunity by End-user ($ billion)
10 Market Segmentation by Application
- 10.1 Market segments
- Chart on Application - Market share (2024-2029) (%)
- Data Table on Application - Market share (2024-2029) (%)
- 10.2 Comparison by Application
- Chart on Comparison by Application
- Data Table on Comparison by Application
- 10.3 Customer Relationship Management (CRM) - Market size and forecast (2024-2029)
- Chart on Customer Relationship Management (CRM) - Market size and forecast (2024-2029) ($ billion)
- Data Table on Customer Relationship Management (CRM) - Market size and forecast (2024-2029) ($ billion)
- Chart on Customer Relationship Management (CRM) - Year-over-year growth (2024-2029) (%)
- Data Table on Customer Relationship Management (CRM) - Year-over-year growth (2024-2029) (%)
- 10.4 Enterprise Resource Planning (ERP) - Market size and forecast (2024-2029)
- Chart on Enterprise Resource Planning (ERP) - Market size and forecast (2024-2029) ($ billion)
- Data Table on Enterprise Resource Planning (ERP) - Market size and forecast (2024-2029) ($ billion)
- Chart on Enterprise Resource Planning (ERP) - Year-over-year growth (2024-2029) (%)
- Data Table on Enterprise Resource Planning (ERP) - Year-over-year growth (2024-2029) (%)
- 10.5 Content, Collaboration, & Communication - Market size and forecast (2024-2029)
- Chart on Content, Collaboration, & Communication - Market size and forecast (2024-2029) ($ billion)
- Data Table on Content, Collaboration, & Communication - Market size and forecast (2024-2029) ($ billion)
- Chart on Content, Collaboration, & Communication - Year-over-year growth (2024-2029) (%)
- Data Table on Content, Collaboration, & Communication - Year-over-year growth (2024-2029) (%)
- 10.6 BI & Analytics - Market size and forecast (2024-2029)
- Chart on BI & Analytics - Market size and forecast (2024-2029) ($ billion)
- Data Table on BI & Analytics - Market size and forecast (2024-2029) ($ billion)
- Chart on BI & Analytics - Year-over-year growth (2024-2029) (%)
- Data Table on BI & Analytics - Year-over-year growth (2024-2029) (%)
- 10.7 Human Capital Management - Market size and forecast (2024-2029)
- Chart on Human Capital Management - Market size and forecast (2024-2029) ($ billion)
- Data Table on Human Capital Management - Market size and forecast (2024-2029) ($ billion)
- Chart on Human Capital Management - Year-over-year growth (2024-2029) (%)
- Data Table on Human Capital Management - Year-over-year growth (2024-2029) (%)
- 10.8 Others - Market size and forecast (2024-2029)
- Chart on Others - Market size and forecast (2024-2029) ($ billion)
- Data Table on Others - Market size and forecast (2024-2029) ($ billion)
- Chart on Others - Year-over-year growth (2024-2029) (%)
- Data Table on Others - Year-over-year growth (2024-2029) (%)
- 10.9 Market opportunity by Application
- Market opportunity by Application ($ billion)
- Data Table on Market opportunity by Application ($ billion)
11 Market Segmentation by Industry
- 11.1 Market segments
- Chart on Industry - Market share (2024-2029) (%)
- Data Table on Industry - Market share (2024-2029) (%)
- Chart on Others - Market size and forecast (2024-2029) ($ billion)
- Data Table on Others - Market size and forecast (2024-2029) ($ billion)
- Chart on Others - Year-over-year growth (2024-2029) (%)
- Data Table on Others - Year-over-year growth (2024-2029) (%)
- 11.2 Comparison by Industry
- Chart on Comparison by Industry
- Data Table on Comparison by Industry
- Market opportunity by Industry ($ billion)
- Data Table on Market opportunity by Industry ($ billion)
- 11.3 BFSI - Market size and forecast (2024-2029)
- Chart on BFSI - Market size and forecast (2024-2029) ($ billion)
- Data Table on BFSI - Market size and forecast (2024-2029) ($ billion)
- Chart on BFSI - Year-over-year growth (2024-2029) (%)
- Data Table on BFSI - Year-over-year growth (2024-2029) (%)
- 11.4 IT & Telecom - Market size and forecast (2024-2029)
- Chart on IT & Telecom - Market size and forecast (2024-2029) ($ billion)
- Data Table on IT & Telecom - Market size and forecast (2024-2029) ($ billion)
- Chart on IT & Telecom - Year-over-year growth (2024-2029) (%)
- Data Table on IT & Telecom - Year-over-year growth (2024-2029) (%)
- 11.5 Education - Market size and forecast (2024-2029)
- Chart on Education - Market size and forecast (2024-2029) ($ billion)
- Data Table on Education - Market size and forecast (2024-2029) ($ billion)
- Chart on Education - Year-over-year growth (2024-2029) (%)
- Data Table on Education - Year-over-year growth (2024-2029) (%)
- 11.6 Retail & Consumer Goods - Market size and forecast (2024-2029)
- Chart on Retail & Consumer Goods - Market size and forecast (2024-2029) ($ billion)
- Data Table on Retail & Consumer Goods - Market size and forecast (2024-2029) ($ billion)
- Chart on Retail & Consumer Goods - Year-over-year growth (2024-2029) (%)
- Data Table on Retail & Consumer Goods - Year-over-year growth (2024-2029) (%)
- 11.7 Healthcare - Market size and forecast (2024-2029)
- Chart on Healthcare - Market size and forecast (2024-2029) ($ billion)
- Data Table on Healthcare - Market size and forecast (2024-2029) ($ billion)
- Chart on Healthcare - Year-over-year growth (2024-2029) (%)
- Data Table on Healthcare - Year-over-year growth (2024-2029) (%)
- 11.8 Education - Market size and forecast (2024-2029)
- Chart on Education - Market size and forecast (2024-2029) ($ billion)
- Data Table on Education - Market size and forecast (2024-2029) ($ billion)
- Chart on Education - Year-over-year growth (2024-2029) (%)
- Data Table on Education - Year-over-year growth (2024-2029) (%)
- 11.9 Manufacturing - Market size and forecast (2024-2029)
- Chart on Manufacturing - Market size and forecast (2024-2029) ($ billion)
- Data Table on Manufacturing - Market size and forecast (2024-2029) ($ billion)
- Chart on Manufacturing - Year-over-year growth (2024-2029) (%)
- Data Table on Manufacturing - Year-over-year growth (2024-2029) (%)
12 Customer Landscape
- 12.1 Customer landscape overview
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
13 Geographic Landscape
- 13.1 Geographic segmentation
- Chart on Market share by geography 2024-2029 (%)
- Data Table on Market share by geography 2024-2029 (%)
- 13.2 Geographic comparison
- Chart on Geographic comparison
- Data Table on Geographic comparison
- 13.3 North America - Market size and forecast 2024-2029
- Chart on North America - Market size and forecast 2024-2029 ($ billion)
- Data Table on North America - Market size and forecast 2024-2029 ($ billion)
- Chart on North America - Year-over-year growth 2024-2029 (%)
- Data Table on North America - Year-over-year growth 2024-2029 (%)
- 13.4 Europe - Market size and forecast 2024-2029
- Chart on Europe - Market size and forecast 2024-2029 ($ billion)
- Data Table on Europe - Market size and forecast 2024-2029 ($ billion)
- Chart on Europe - Year-over-year growth 2024-2029 (%)
- Data Table on Europe - Year-over-year growth 2024-2029 (%)
- 13.5 APAC - Market size and forecast 2024-2029
- Chart on APAC - Market size and forecast 2024-2029 ($ billion)
- Data Table on APAC - Market size and forecast 2024-2029 ($ billion)
- Chart on APAC - Year-over-year growth 2024-2029 (%)
- Data Table on APAC - Year-over-year growth 2024-2029 (%)
- 13.6 South America - Market size and forecast 2024-2029
- Chart on South America - Market size and forecast 2024-2029 ($ billion)
- Data Table on South America - Market size and forecast 2024-2029 ($ billion)
- Chart on South America - Year-over-year growth 2024-2029 (%)
- Data Table on South America - Year-over-year growth 2024-2029 (%)
- 13.7 Middle East and Africa - Market size and forecast 2024-2029
- Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
- Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
- Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
- Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
- 13.8 US - Market size and forecast 2024-2029
- Chart on US - Market size and forecast 2024-2029 ($ billion)
- Data Table on US - Market size and forecast 2024-2029 ($ billion)
- Chart on US - Year-over-year growth 2024-2029 (%)
- Data Table on US - Year-over-year growth 2024-2029 (%)
- 13.9 Canada - Market size and forecast 2024-2029
- Chart on Canada - Market size and forecast 2024-2029 ($ billion)
- Data Table on Canada - Market size and forecast 2024-2029 ($ billion)
- Chart on Canada - Year-over-year growth 2024-2029 (%)
- Data Table on Canada - Year-over-year growth 2024-2029 (%)
- 13.10 UK - Market size and forecast 2024-2029
- Chart on UK - Market size and forecast 2024-2029 ($ billion)
- Data Table on UK - Market size and forecast 2024-2029 ($ billion)
- Chart on UK - Year-over-year growth 2024-2029 (%)
- Data Table on UK - Year-over-year growth 2024-2029 (%)
- 13.11 Germany - Market size and forecast 2024-2029
- Chart on Germany - Market size and forecast 2024-2029 ($ billion)
- Data Table on Germany - Market size and forecast 2024-2029 ($ billion)
- Chart on Germany - Year-over-year growth 2024-2029 (%)
- Data Table on Germany - Year-over-year growth 2024-2029 (%)
- 13.12 Japan - Market size and forecast 2024-2029
- Chart on Japan - Market size and forecast 2024-2029 ($ billion)
- Data Table on Japan - Market size and forecast 2024-2029 ($ billion)
- Chart on Japan - Year-over-year growth 2024-2029 (%)
- Data Table on Japan - Year-over-year growth 2024-2029 (%)
- 13.13 France - Market size and forecast 2024-2029
- Chart on France - Market size and forecast 2024-2029 ($ billion)
- Data Table on France - Market size and forecast 2024-2029 ($ billion)
- Chart on France - Year-over-year growth 2024-2029 (%)
- Data Table on France - Year-over-year growth 2024-2029 (%)
- 13.14 China - Market size and forecast 2024-2029
- Chart on China - Market size and forecast 2024-2029 ($ billion)
- Data Table on China - Market size and forecast 2024-2029 ($ billion)
- Chart on China - Year-over-year growth 2024-2029 (%)
- Data Table on China - Year-over-year growth 2024-2029 (%)
- 13.15 Italy - Market size and forecast 2024-2029
- Chart on Italy - Market size and forecast 2024-2029 ($ billion)
- Data Table on Italy - Market size and forecast 2024-2029 ($ billion)
- Chart on Italy - Year-over-year growth 2024-2029 (%)
- Data Table on Italy - Year-over-year growth 2024-2029 (%)
- 13.16 India - Market size and forecast 2024-2029
- Chart on India - Market size and forecast 2024-2029 ($ billion)
- Data Table on India - Market size and forecast 2024-2029 ($ billion)
- Chart on India - Year-over-year growth 2024-2029 (%)
- Data Table on India - Year-over-year growth 2024-2029 (%)
- 13.17 Brazil - Market size and forecast 2024-2029
- Chart on Brazil - Market size and forecast 2024-2029 ($ billion)
- Data Table on Brazil - Market size and forecast 2024-2029 ($ billion)
- Chart on Brazil - Year-over-year growth 2024-2029 (%)
- Data Table on Brazil - Year-over-year growth 2024-2029 (%)
- 13.18 Market opportunity by geography
- Market opportunity by geography ($ billion)
- Data Tables on Market opportunity by geography ($ billion)
- 13.19 Rest of World (ROW) - Market size and forecast (2024-2029)
- Chart on Rest of World (ROW) - Market size and forecast (2024-2029) ($ billion)
- Data Table on Rest of World (ROW) - Market size and forecast (2024-2029) ($ billion)
- Chart on Rest of World (ROW) - Year-over-year growth (2024-2029) (%)
- Data Table on Rest of World (ROW) - Year-over-year growth (2024-2029) (%)
14 Drivers, Challenges, and Opportunity/Restraints
- 14.3 Impact of drivers and challenges
- Impact of drivers and challenges in 2024 and 2029
- 14.4 Market opportunities/restraints
15 Competitive Landscape
- 15.2 Competitive Landscape
- Overview on criticality of inputs and factors of differentiation
- 15.3 Landscape disruption
- Overview on factors of disruption
- 15.4 Industry risks
- Impact of key risks on business
16 Competitive Analysis
- 16.2 Market positioning of companies
- Matrix on companies position and classification
- 16.3 Adobe Inc.
- Adobe Inc. - Overview
- Adobe Inc. - Product / Service
- Adobe Inc. - Key offerings
- 16.4 Atlassian Corporation
- Atlassian Corporation - Overview
- Atlassian Corporation - Product / Service
- Atlassian Corporation - Key offerings
- 16.5 Box, Inc.
- Box, Inc. - Overview
- Box, Inc. - Product / Service
- Box, Inc. - Key offerings
- 16.6 Cisco Systems, Inc.
- Cisco Systems, Inc. - Overview
- Cisco Systems, Inc. - Product / Service
- Cisco Systems, Inc. - Key offerings
- 16.7 Citrix Systems, Inc.
- Citrix Systems, Inc. - Overview
- Citrix Systems, Inc. - Product / Service
- Citrix Systems, Inc. - Key offerings
- 16.8 Google LLC
- Google LLC - Overview
- Google LLC - Product / Service
- Google LLC - Key offerings
- 16.9 HubSpot, Inc.
- HubSpot, Inc. - Overview
- HubSpot, Inc. - Product / Service
- HubSpot, Inc. - Key offerings
- 16.10 Intuit Inc.
- Intuit Inc. - Overview
- Intuit Inc. - Product / Service
- Intuit Inc. - Key offerings
- 16.11 Microsoft Corporation
- Microsoft Corporation - Overview
- Microsoft Corporation - Product / Service
- Microsoft Corporation - Key offerings
- 16.12 NetSuite Inc.
- NetSuite Inc. - Overview
- NetSuite Inc. - Product / Service
- NetSuite Inc. - Key offerings
- 16.13 Oracle Corporation
- Oracle Corporation - Overview
- Oracle Corporation - Product / Service
- Oracle Corporation - Key offerings
- 16.14 Sage Group plc
- Sage Group plc - Overview
- Sage Group plc - Product / Service
- Sage Group plc - Key offerings
- 16.15 Salesforce, Inc.
- Salesforce, Inc. - Overview
- Salesforce, Inc. - Product / Service
- Salesforce, Inc. - Key offerings
- 16.16 SAP SE
- SAP SE - Overview
- SAP SE - Product / Service
- SAP SE - Key offerings
- 16.17 ServiceNow, Inc.
- ServiceNow, Inc. - Overview
- ServiceNow, Inc. - Product / Service
- ServiceNow, Inc. - Key offerings
- 16.18 Shopify Inc.
- Shopify Inc. - Overview
- Shopify Inc. - Product / Service
- Shopify Inc. - Key offerings
- 16.19 Slack Technologies, LLC
- Slack Technologies, LLC - Overview
- Slack Technologies, LLC - Product / Service
- Slack Technologies, LLC - Key offerings
- 16.20 Workday, Inc.
- Workday, Inc. - Overview
- Workday, Inc. - Product / Service
- Workday, Inc. - Key offerings
- 16.21 Zendesk, Inc.
- Zendesk, Inc. - Overview
- Zendesk, Inc. - Product / Service
- Zendesk, Inc. - Key offerings
- 16.22 Zoom Video Communications, Inc.
- Zoom Video Communications, Inc. - Overview
- Zoom Video Communications, Inc. - Product / Service
- Zoom Video Communications, Inc. - Key offerings
- 16.23 Accenture PLC
- Accenture PLC - Overview
- Accenture PLC - Product / Service
- Accenture PLC - Key offerings
- 16.24 Adobe Inc.
- Adobe Inc. - Overview
- Adobe Inc. - Product / Service
- Adobe Inc. - Key offerings
- 16.25 Alphabet Inc.
- Alphabet Inc. - Overview
- Alphabet Inc. - Product / Service
- Alphabet Inc. - Key offerings
- 16.26 Amazon.com Inc.
- Amazon.com Inc. - Overview
- Amazon.com Inc. - Product / Service
- Amazon.com Inc. - Key offerings
- 16.27 BetterCloud Inc.
- BetterCloud Inc. - Overview
- BetterCloud Inc. - Product / Service
- BetterCloud Inc. - Key offerings
- 16.28 Box Inc.
- Box Inc. - Overview
- Box Inc. - Product / Service
- Box Inc. - Key offerings
- 16.29 Cisco Systems Inc.
- Cisco Systems Inc. - Overview
- Cisco Systems Inc. - Product / Service
- Cisco Systems Inc. - Key offerings
- 16.30 Dropbox Inc.
- Dropbox Inc. - Overview
- Dropbox Inc. - Product / Service
- Dropbox Inc. - Key offerings
- 16.31 Fujitsu Ltd.
- Fujitsu Ltd. - Overview
- Fujitsu Ltd. - Product / Service
- Fujitsu Ltd. - Key offerings
- 16.32 Hewlett Packard Enterprise Co.
- Hewlett Packard Enterprise Co. - Overview
- Hewlett Packard Enterprise Co. - Product / Service
- Hewlett Packard Enterprise Co. - Key offerings
- 16.33 Infosys Ltd.
- Infosys Ltd. - Overview
- Infosys Ltd. - Product / Service
- Infosys Ltd. - Key offerings
- 16.34 International Business Machines Corp.
- International Business Machines Corp. - Overview
- International Business Machines Corp. - Product / Service
- International Business Machines Corp. - Key offerings
- 16.35 Intuit Inc.
- Intuit Inc. - Overview
- Intuit Inc. - Product / Service
- Intuit Inc. - Key offerings
- 16.36 Microsoft Corp.
- Microsoft Corp. - Overview
- Microsoft Corp. - Product / Service
- Microsoft Corp. - Key offerings
- 16.37 Oracle Corp.
- Oracle Corp. - Overview
- Oracle Corp. - Product / Service
- Oracle Corp. - Key offerings
- 16.38 Salesforce Inc.
- Salesforce Inc. - Overview
- Salesforce Inc. - Product / Service
- Salesforce Inc. - Key offerings
- 16.39 SAP SE
- SAP SE - Overview
- SAP SE - Product / Service
- SAP SE - Key offerings
- 16.40 ServiceNow Inc.
- ServiceNow Inc. - Overview
- ServiceNow Inc. - Product / Service
- ServiceNow Inc. - Key offerings
- 16.41 Shopify Inc.
- Shopify Inc. - Overview
- Shopify Inc. - Product / Service
- Shopify Inc. - Key offerings
- 16.42 Zendesk Inc.
- Zendesk Inc. - Overview
- Zendesk Inc. - Product / Service
- Zendesk Inc. - Key offerings
17 Appendix
- 17.2 Inclusions and exclusions checklist
- Inclusions checklist
- Exclusions checklist
- 17.3 Currency conversion rates for US$
- Currency conversion rates for US$
- 17.4 Research methodology
- 17.7 Validation techniques employed for market sizing
- Validation techniques employed for market sizing
- 17.9 360 degree market analysis
- 360 degree market analysis
- 17.10 List of abbreviations
Research Framework
Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.
INFORMATION SOURCES
Primary sources
- Manufacturers and suppliers
- Channel partners
- Industry experts
- Strategic decision makers
Secondary sources
- Industry journals and periodicals
- Government data
- Financial reports of key industry players
- Historical data
- Press releases
DATA ANALYSIS
Data Synthesis
- Collation of data
- Estimation of key figures
- Analysis of derived insights
Data Validation
- Triangulation with data models
- Reference against proprietary databases
- Corroboration with industry experts
REPORT WRITING
Qualitative
- Market drivers
- Market challenges
- Market trends
- Five forces analysis
Quantitative
- Market size and forecast
- Market segmentation
- Geographical insights
- Competitive landscape
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