Telecom Billing Revenue Management Market Analysis, Size, and Forecast 2025-2029:
North America (US, Canada, and Mexico), Europe (Germany, UK, and France), APAC (China, Japan, and India), South America (Brazil, Argentina, and Colombia), Middle East and Africa (Saudi Arabia, UAE, and South Africa), and Rest of World (ROW)

Telecom Billing Revenue Management Market Size 2025-2029

The telecom billing revenue management market size is valued to increase by USD 11.44 billion, at a CAGR of 11.4% from 2024 to 2029. Expanding telecom services will drive the telecom billing revenue management market.

Major Market Trends & Insights

• North America dominated the market and accounted for a 41.1% growth during the forecast period.
• By Solution - Software segment was valued at USD 9.69 billion in 2023
• By Deployment - On-premises segment accounted for the largest market revenue share in 2023

Market Size & Forecast

• Market Opportunities: USD 15.84 billion
• Market Future Opportunities: USD 11.44 billion
• CAGR from 2024 to 2029 : 11.4%

Market Summary

• The telecom billing revenue management market is undergoing a significant transformation, driven by the need for advanced systems to support digital service monetization. The rollout of 5G and the expansion of IoT have rendered traditional billing systems inadequate, pushing communication service providers (CSPs) toward more agile BSS/OSS architectures.
• A key focus is on implementing a convergent billing system that can handle complex usage-based pricing and subscription management for a diverse portfolio of offerings. This requires a robust rating engine and real-time charging capabilities.
• For instance, a CSP launching a new bundled service that includes 5G connectivity, streaming media, and smart home IoT devices must manage intricate multi-partner revenue sharing agreements and ensure accurate partner settlement. This necessitates a sophisticated monetization platform with integrated revenue assurance and fraud management systems to prevent revenue leakage.
• The transition to cloud-native BSS platforms is critical for achieving the scalability and flexibility needed for effective customer lifecycle management and ARPU optimization in this dynamic environment.

What will be the Size of the Telecom Billing Revenue Management Market during the forecast period?

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How is the Telecom Billing Revenue Management Market Segmented?

The telecom billing revenue management industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in "USD million" for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

By Solution Insights

The software segment is estimated to witness significant growth during the forecast period.

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The Software segment was valued at USD 9.69 billion in 2023 and showed a gradual increase during the forecast period.

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Regional Analysis

North America is estimated to contribute 41.1% to the growth of the global market during the forecast period.Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.

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The geographic landscape of the market is led by North America, which is projected to contribute over 41% of the market's incremental growth, driven by aggressive 5G monetization strategies and a high concentration of CSP digital transformation initiatives.

The region's market is expected to expand at a rate of 12.4% annually. APAC is another critical region, demonstrating strong growth potential as operators invest in billing system modernization to support a rapidly expanding subscriber base and diverse digital services.

Europe maintains a steady growth trajectory, with a focus on enhancing customer experience in billing and complying with stringent data regulations.

This regional activity underscores the global trend toward adopting agile billing platforms and OSS/BSS architecture capable of handling the demands of next-generation telecom services, including data mediation platforms for large-scale data processing.

Market Dynamics

Our researchers analyzed the data with 2024 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.

• Strategic decisions in the telecom billing revenue management market are increasingly focused on optimizing ARPU with dynamic pricing and successfully implementing cloud-native BSS for 5G. A primary objective is overcoming challenges in multi-partner revenue settlement, which is critical for new B2B2X ecosystems.
• The integration of AI in telecom fraud detection is becoming standard practice, with advanced systems reducing fraudulent activities by more than 15% compared to legacy methods. Further operational efficiency is gained by integrating billing with CRM systems, which provides a unified view of the customer.
• A key focus remains on managing revenue leakage in telecom, a task that requires sophisticated analytics. The expansion of telecom billing for IoT services introduces new complexities in usage-based monetization. Consequently, many operators are planning the transition from legacy billing systems to more agile platforms.
• These new systems must support real-time charging for prepaid services and provide a convergent billing for bundled services. The roadmap also includes automating dunning in telecom billing to improve collection rates and successfully monetizing network slicing in 5G. Ultimately, the goal is improving customer experience through billing, which is central to BSS/OSS solutions for digital CSPs.
• The role of mediation in revenue assurance remains vital for data integrity, while the future of telecom revenue management points toward more flexible monetization for digital services and ensuring billing system scalability for CSPs. This includes better partner settlement for content providers and enhancing revenue assurance with analytics.

What are the key market drivers leading to the rise in the adoption of Telecom Billing Revenue Management Industry?

• The expansion of telecom services, including the rollout of 5G and other next-generation technologies, is a key driver for the market.

• Market growth is primarily driven by the imperative for CSP digital transformation, propelled by the global rollout of 5G and the proliferation of IoT devices.
• This technological wave necessitates a complete overhaul of legacy systems in favor of modern OSS/BSS architecture capable of supporting 5G monetization strategies and IoT service billing.
• The demand for advanced data mediation platforms is rising to process massive data volumes efficiently. Furthermore, operators are focused on ARPU enhancement techniques and are investing in platforms that enable dynamic pricing engines and sophisticated customer lifecycle management.
• This strategic push is creating significant opportunities, particularly in high-growth regions like North America, where the market is expanding at a CAGR of 12.4%, reflecting intense investment in next-generation telecom infrastructure.

What are the market trends shaping the Telecom Billing Revenue Management Industry?

• The robust adoption of cloud solutions is an influential market trend, enabling greater scalability and agility for telecom billing and revenue management systems.

• Key market trends are centered on the rapid adoption of cloud-native BSS and agile billing platforms to support increasingly complex digital ecosystems. This shift enables communication service providers to accelerate their digital transformation and enhance the customer experience in billing.
• The integration of AI and machine learning is becoming standard for real-time analytics for billing, which improves forecast accuracy by over 15%. This technology also powers advanced telecom fraud prevention and automated dunning process functionalities.
• As operators diversify their offerings, there is a growing emphasis on flexible subscription lifecycle automation and the ability to manage intricate revenue stream diversification, moving beyond traditional telecom services. The market's year-over-year growth of 9.6% is largely fueled by these modernization efforts.

What challenges does the Telecom Billing Revenue Management Industry face during its growth?

• High implementation and maintenance costs, particularly for on-premises solutions, present a key challenge to market growth.

• Significant challenges persist, primarily related to the complexity and cost of billing system modernization. Many operators still rely on legacy on-premises systems, which constitute over 65% of current deployments and are often difficult to adapt for modern B2B2X billing models and unified billing for telecom.
• The transition requires substantial investment and expertise in managing a complex product catalog and ensuring seamless billing and charging integration. Moreover, the rise of open-source alternatives presents a competitive threat, compelling vendors to deliver greater value.
• Addressing these issues is crucial for successful BSS transformation for telcos and effective partner ecosystem management, which are vital for future revenue growth and operational agility in a competitive landscape.

Exclusive Technavio Analysis on Customer Landscape

The telecom billing revenue management market forecasting report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the telecom billing revenue management market report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their market growth analysis strategies.

Customer Landscape of Telecom Billing Revenue Management Industry

Competitive Landscape

Companies are implementing various strategies, such as strategic alliances, telecom billing revenue management market forecast, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the industry.

Amdocs Ltd. - Offerings center on unified monetization suites that integrate charging, billing, and partner management to support digital transformation and enhance customer experience for communications service providers.

The industry research and growth report includes detailed analyses of the competitive landscape of the market and information about key companies, including:

• Amdocs Ltd.
• BearingPoint Holding BV
• Cerillion Plc
• Comarch SA
• CSG Systems International Inc.
• Enghouse Systems Ltd.
• Formula Telecom Solutions Ltd.
• Hewlett Packard
• Huawei Technologies Co. Ltd.
• Intracom SA Telecommunications Solutions
• NetCracker Technology Corp.
• Nexign Joint Stock Co.
• Optiva Inc.
• Oracle Corp.
• SAP SE
• SUBEX Ltd.
• Tecnotree Corp
• Telefonaktiebolaget Ericsson
• Teoco
• Vodafone Group Plc

Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key industry players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.

Recent Development and News in Telecom billing revenue management market

• In September 2024, Amdocs Ltd. announced the acquisition of a cloud-native billing specialist to enhance its portfolio for 5G monetization and strengthen its capabilities in real-time charging and policy control for IoT services.
• In November 2024, CSG Systems International Inc. launched an AI-powered revenue assurance and fraud management platform, designed to reduce revenue leakage by up to 15% for operators deploying complex B2B2X business models.
• In February 2025, Telefonaktiebolaget Ericsson and a major APAC operator entered a strategic partnership to modernize the operator's complete BSS stack, deploying a convergent billing system to streamline customer lifecycle management across mobile and fixed-line services.
• In May 2025, Oracle Corp. expanded its Communications Billing and Revenue Management suite with enhanced partner settlement modules, enabling CSPs to automate intricate revenue-sharing agreements with OTT content providers and digital ecosystem partners.

Dive into Technavio’s robust research methodology, blending expert interviews, extensive data synthesis, and validated models for unparalleled Telecom Billing Revenue Management Market insights. See full methodology.

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Research Analyst Overview

• The telecom billing revenue management market is defined by a critical need for systems that support complex digital ecosystems. The evolution from traditional invoicing to sophisticated monetization platforms is driven by the demands of 5G, IoT, and multi-partner revenue sharing models.
• At the core of this shift is the convergent billing system, which integrates a robust rating engine and real-time charging capabilities. These systems are essential for customer lifecycle management and enabling usage-based pricing. Boardroom-level strategies are now centered on investing in technologies like AI for revenue leakage detection and advanced fraud management systems, which can reduce losses by over 10%.
• Effective partner settlement processes and interconnect billing are crucial for managing B2B2X relationships. Furthermore, the adoption of cloud-native BSS and functionalities like 5G network slicing monetization and policy control function (PCF) are no longer optional but are fundamental for ARPU optimization and maintaining a competitive edge.
• This necessitates a holistic approach that includes dunning management, payment gateway integration, and comprehensive revenue assurance to secure every potential income stream.

What are the Key Data Covered in this Telecom Billing Revenue Management Market Research and Growth Report?

• What is the expected growth of the Telecom Billing Revenue Management Market between 2025 and 2029?

  • USD 11.44 billion, at a CAGR of 11.4%

• What segmentation does the market report cover?

  • The report is segmented by Solution (Software, and Services), Deployment (On-premises, and Cloud), Type (Mobile network operators (MNO), Mobile virtual network operators (MVNO), and Mobile virtual network enablers (MVNE)) and Geography (North America, Europe, APAC, South America, Middle East and Africa)

• Which regions are analyzed in the report?

  • North America, Europe, APAC, South America and Middle East and Africa

• What are the key growth drivers and market challenges?

  • Expanding telecom services, High implementation and maintenance costs

• Who are the major players in the Telecom Billing Revenue Management Market?

  • Amdocs Ltd., BearingPoint Holding BV, Cerillion Plc, Comarch SA, CSG Systems International Inc., Enghouse Systems Ltd., Formula Telecom Solutions Ltd., Hewlett Packard, Huawei Technologies Co. Ltd., Intracom SA Telecommunications Solutions, NetCracker Technology Corp., Nexign Joint Stock Co., Optiva Inc., Oracle Corp., SAP SE, SUBEX Ltd., Tecnotree Corp, Telefonaktiebolaget Ericsson, Teoco and Vodafone Group Plc

Market Research Insights

• The market's dynamics are shaped by a strategic push toward digital transformation, with CSPs actively seeking agile billing platforms to capitalize on new revenue streams. Investment in billing system modernization is critical, as evidenced by the fact that regions like North America account for over 41% of the market's incremental growth.
• While legacy on-premises solutions still represent a significant portion of deployments, the shift to cloud billing for CSPs is accelerating to support 5G monetization strategies and complex B2B2X billing models. This transition is not just about technology but is a core component of CSP digital transformation, aimed at improving customer experience and operational efficiency.
• The ability to manage a complex product catalog and automate subscription lifecycles is a key differentiator, driving the adoption of advanced OSS/BSS architecture.

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