The hosted private branch exchange (PBX) market has the potential to grow by USD 3.91 billion during 2021-2025, and the market’s growth momentum will accelerate at a CAGR of 13.15%. This market research report provides valuable insights on the post COVID-19 impact on the market, which will help companies evaluate their business approaches. The market report also offers information on several market vendors, including Avaya Holdings Corp., BullsEye Telecom, Cisco Systems Inc., Comcast Corp., InterGlobe Communications Inc., Lumen Technologies Inc., Mitel Networks Corp., NEC Corp., NovoLink Communications Inc., and Sangoma Technologies Corp. among others. Furthermore, this report extensively covers market segmentations by solution (virtual development and setup, network traffic management, virtual assistance and support, configuration and change management, and others) and geography (North America, APAC, Europe, MEA, and South America).
What will the Hosted Private Branch Exchange (PBX) Market Size be in 2021?
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Hosted Private Branch Exchange (PBX) Market: Key Drivers and Trends
The advances in network infrastructure is notably driving the hosted private branch exchange market growth, although factors such as bandwidth limitations may impede the market growth. Our research analysts have studied the historical data and deduced the key market drivers and the COVID-19 pandemic impact on the hosted PBX industry. The holistic analysis of the drivers will help in deducing end goals and refining marketing strategies to gain a competitive edge.
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This market analysis report also provides detailed information on other upcoming trends and challenges that will have a far-reaching effect on the market growth. The actionable insights on the trends and challenges will help companies evaluate and develop growth strategies for 2021-2025.
Who are the Major Hosted PBX Market Vendors?
The report analyzes the market’s competitive landscape and offers information on several market vendors, including:
- Avaya Holdings Corp.
- BullsEye Telecom
- Cisco Systems Inc.
- Comcast Corp.
- InterGlobe Communications Inc.
- Lumen Technologies Inc.
- Mitel Networks Corp.
- NEC Corp.
- NovoLink Communications Inc.
- Sangoma Technologies Corp.
This statistical study of the market encompasses successful business strategies deployed by the key vendors. The hosted private branch exchange market is fragmented and the vendors are deploying growth strategies such as developing a real-world testing platform and sharing best practices through the building of a common and secure framework to compete in the market.
To make the most of the opportunities and recover from post COVID-19 impact, market vendors should focus more on the growth prospects in the fast-growing segments, while maintaining their positions in the slow-growing segments.
The market forecast report offers in-depth insights into key vendor profiles. The profiles include information on the production, sustainability, and prospects of the leading companies.
Which are the Key Regions for Hosted Private Branch Exchange (PBX) Market?
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41% of the market’s growth will originate from North America during the forecast period. The US is a key market for hosted PBX in North America. Market growth in this region will be faster than the growth of the market in MEA and South America.
The growing retail, IT, and BFSI sectors, coupled with the matured telecommunication sector and the early adoption of technologies, such as 4G and 5G will facilitate the market growth in North America over the forecast period. This market research report entails detailed information on the competitive intelligence, marketing gaps, and regional opportunities in store for vendors, which will assist in creating efficient business plans.
What are the Revenue-generating Solution Segments in the Hosted Private Branch Exchange (PBX) Market?
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The market share growth by the virtual development and setup segment will be significant during the forecast period. The increase in the number of MSMEs across the globe is expected to support the growth of the virtual development and setup segment of the global market during the forecast period.
This report provides an accurate prediction of the contribution of all the segments to the growth of the hosted private branch exchange market size and actionable market insights on post COVID-19 impact on each segment.
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Cloud-based PBX market - The market share is expected to increase by USD 23.89 billion from 2019 to 2024, and the market's growth momentum will accelerate at a CAGR of 17.85%.
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Hosted PBX Market Scope |
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Report Coverage |
Details |
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Page number |
120 |
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Base year |
2020 |
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Forecast period |
2021-2025 |
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Growth momentum & CAGR |
Accelerate at a CAGR of 13.15% |
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Market growth 2021-2025 |
$ 3.91 billion |
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Market structure |
Fragmented |
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YoY growth (%) |
12.33 |
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Regional analysis |
North America, APAC, Europe, MEA, and South America |
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Performing market contribution |
North America at 41% |
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Key consumer countries |
US, UK, China, Japan, and Germany |
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Competitive landscape |
Leading companies, competitive strategies, consumer engagement scope |
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Companies profiled |
Avaya Holdings Corp., BullsEye Telecom, Cisco Systems Inc., Comcast Corp., InterGlobe Communications Inc., Lumen Technologies Inc., Mitel Networks Corp., NEC Corp., NovoLink Communications Inc., and Sangoma Technologies Corp. |
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Market Dynamics |
Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID 19 impact and future consumer dynamics, market condition analysis for the forecast period |
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Customization purview |
If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized. |
What are the Key Factors Covered in this Hosted Private Branch Exchange (PBX) Market Report?
- CAGR of the market during the forecast period 2021-2025
- Detailed information on factors that will drive market growth during the next five years
- Precise estimation of the market size and its contribution to the parent market
- Accurate predictions on upcoming trends and changes in consumer behaviour
- The growth of the hosted private branch exchange industry across North America, APAC, Europe, MEA, and South America
- A thorough analysis of the market’s competitive landscape and detailed information on vendors
- Comprehensive details of factors that will challenge the growth of hosted private branch exchange market vendors
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