Hosted PBX Market by Solution and Geography - Forecast and Analysis 2021-2025

  • Published: Oct 2021
  • Pages: 120
  • SKU: IRTNTR71090
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The hosted private branch exchange (PBX) market has the potential to grow by USD 3.91 billion during 2021-2025, and the market’s growth momentum will accelerate at a CAGR of 13.15%.

This hosted PBX market research report provides valuable insights on the post COVID-19 impact on the market, which will help companies evaluate their business approaches. Furthermore, this report extensively covers market segmentations by solution (virtual development and setup, network traffic management, virtual assistance and support, configuration and change management, and others) and geography (North America, APAC, Europe, MEA, and South America). The hosted PBX market report also offers information on several market vendors, including Avaya Holdings Corp., BullsEye Telecom, Cisco Systems Inc., Comcast Corp., InterGlobe Communications Inc., Lumen Technologies Inc., Mitel Networks Corp., NEC Corp., NovoLink Communications Inc., and Sangoma Technologies Corp. among others.

What will the Hosted PBX Market Size be in 2021?

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Hosted PBX Market: Key Drivers and Trends

The advances in network infrastructure is notably driving the hosted private branch exchange market growth, although factors such as bandwidth limitations may impede market growth. Our research analysts have studied the historical data and deduced the key market drivers and the COVID-19 pandemic impact on the hosted PBX industry. The holistic analysis of the drivers will help in deducing end goals and refining marketing strategies to gain a competitive edge.

  • The advances in network infrastructure is a key factor that will drive hosted PBX market growth in the coming years.
  • Organizations are adopting virtual network technologies to neutralize cyber threats and improve efficiency. This is encouraging hosted PBX companies to introduce flexible techniques and automation in their offerings to enhance the productivity of end-user industries over the cloud.
  • Hosted PBX can be automated through software-defined networks and deployed instantly on a server.
  • It has become a strategic priority for several industrial organizations as it helps in achieving the required scalability.
  • The emergence of artificial intelligence and machine learning will be one of the key hosted PBX market trends influencing market growth during the forecast period.
  • The emergence of artificial intelligence and machine learning has provided an intelligent agent facility to hosted PBX.
  • The integration of AI in hosted PBX makes the hosted PBX services smarter and more efficient.
  • AI-based hosted PBX solutions not only enable predictive crime monitoring for the banking, financial services, and insurance industry but also improves crime spotting and prevention.

This hosted PBX market analysis report also provides detailed information on other upcoming trends and challenges that will have a far-reaching effect on the market growth. The actionable insights on the trends and challenges will help companies evaluate and develop growth strategies for 2021-2025.

Who are the Major Hosted PBX Market Vendors?

The report analyzes the market’s competitive landscape and offers information on several market vendors, including:

 

  • Avaya Holdings Corp.
  • BullsEye Telecom
  • Cisco Systems Inc.
  • Comcast Corp.
  • InterGlobe Communications Inc.
  • Lumen Technologies Inc.
  • Mitel Networks Corp.
  • NEC Corp.
  • NovoLink Communications Inc.
  • Sangoma Technologies Corp.

 

This statistical study of the hosted PBX market encompasses successful business strategies deployed by the key vendors. The hosted private branch exchange market is fragmented and the vendors are deploying growth strategies such as developing a real-world testing platform and sharing best practices through the building of a common and secure framework to compete in the market.

To make the most of the opportunities and recover from post COVID-19 impact, market vendors should focus more on the growth prospects in the fast-growing segments, while maintaining their positions in the slow-growing segments.

The hosted PBX market forecast report offers in-depth insights into key vendor profiles. The profiles include information on the production, sustainability, and prospects of the leading companies. 

Which are the Key Regions for Hosted PBX Market?

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41% of the market’s growth will originate from North America during the forecast period. The US is a key market for hosted PBX in North America. Market growth in this region will be faster than the growth of the market in MEA and South America.

The growing retail, IT, and BFSI sectors, coupled with the matured telecommunication sector and the early adoption of technologies, such as 4G and 5G will facilitate the hosted PBX market growth in North America over the forecast period. This market research report entails detailed information on the competitive intelligence, marketing gaps, and regional opportunities in store for vendors, which will assist in creating efficient business plans.

What are the Revenue-generating Solution Segments in the Hosted PBX Market?

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The hosted PBX market share growth by the virtual development and setup segment will be significant during the forecast period. The increase in the number of MSMEs across the globe is expected to support the growth of the virtual development and setup segment of the global hosted PBX market during the forecast period. 

This report provides an accurate prediction of the contribution of all the segments to the growth of the hosted private branch exchange market size and actionable market insights on post COVID-19 impact on each segment.

 

Hosted PBX Market Scope

Report Coverage

Details

Page number

120

Base year

2020

Forecast period

2021-2025

Growth momentum & CAGR

Accelerate at a CAGR of 13.15%

Market growth 2021-2025

$ 3.91 billion

Market structure

Fragmented

YoY growth (%)

12.33

Regional analysis

North America, APAC, Europe, MEA, and South America

Performing market contribution

North America at 41%

Key consumer countries

US, UK, China, Japan, and Germany

Competitive landscape

Leading companies, competitive strategies, consumer engagement scope

Companies profiled

Avaya Holdings Corp., BullsEye Telecom, Cisco Systems Inc., Comcast Corp., InterGlobe Communications Inc., Lumen Technologies Inc., Mitel Networks Corp., NEC Corp., NovoLink Communications Inc., and Sangoma Technologies Corp.

Market Dynamics

Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID 19 impact and future consumer dynamics, market condition analysis for the forecast period

Customization purview

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What are the Key Factors Covered in this Hosted PBX Market Report?

  • CAGR of the market during the forecast period 2021-2025
  • Detailed information on factors that will drive hosted PBX market growth during the next five years
  • Precise estimation of the hosted PBX market size and its contribution to the parent market
  • Accurate predictions on upcoming trends and changes in consumer behavior
  • The growth of the hosted private branch exchange industry across North America, APAC, Europe, MEA, and South America
  • A thorough analysis of the market’s competitive landscape and detailed information on vendors
  • Comprehensive details of factors that will challenge the growth of hosted private branch exchange market vendors

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Executive Summary

    Market Landscape

    • Market ecosystem
    • Value chain analysis

    Market Sizing

    • Market definition
    • Market segment analysis
    • Market size 2020
    • Market outlook: Forecast for 2020 - 2025

    Five Forces Analysis

    • Bargaining power of buyers
    • Bargaining power of suppliers
    • Threat of new entrants
    • Threat of substitutes
    • Threat of rivalry
    • Market condition

    Market Segmentation by Solution

    • Market segments
    • Comparison by Solution
    • Virtual development and setup - Market size and forecast 2020-2025
    • Network traffic management - Market size and forecast 2020-2025
    • Virtual assistance and support - Market size and forecast 2020-2025
    • Configuration and change management - Market size and forecast 2020-2025
    • Others - Market size and forecast 2020-2025
    • Market opportunity by Solution

    Customer landscape

      Geographic Landscape

      • Geographic segmentation
      • Geographic comparison
      • North America - Market size and forecast 2020-2025
      • APAC - Market size and forecast 2020-2025
      • Europe - Market size and forecast 2020-2025
      • MEA - Market size and forecast 2020-2025
      • South America - Market size and forecast 2020-2025
      • Key leading countries
      • Market opportunity by geography
      • Market drivers
      • Market challenges
      • Market trends

      Vendor Landscape

      • Overview
      • Landscape disruption

      Vendor Analysis

      • Vendors covered
      • Market positioning of vendors
      • Avaya Holdings Corp.
      • BullsEye Telecom
      • Cisco Systems Inc.
      • Comcast Corp.
      • InterGlobe Communications Inc.
      • Lumen Technologies Inc.
      • Mitel Networks Corp.
      • NEC Corp.
      • NovoLink Communications Inc.
      • Sangoma Technologies Corp.

      Appendix

      • Scope of the report
      • Currency conversion rates for US$
      • Research methodology
      • List of abbreviations

      Research Framework

      Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

      TechnavioINFORMATION SOURCES

      Primary sources

      • Manufacturers and suppliers
      • Channel partners
      • Industry experts
      • Strategic decision makers

      Secondary sources

      • Industry journals and periodicals
      • Government data
      • Financial reports of key industry players
      • Historical data
      • Press releases
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      TechnavioDATA ANALYSIS

      Data Synthesis

      • Collation of data
      • Estimation of key figures
      • Analysis of derived insights

      Data Validation

      • Triangulation with data models
      • Reference against proprietary databases
      • Corroboration with industry experts
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      TechnavioREPORT WRITING

      Qualitative

      • Market drivers
      • Market challenges
      • Market trends
      • Five forces analysis

      Quantitative

      • Market size and forecast
      • Market segmentation
      • Geographical insights
      • Competitive landscape
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      The hosted private branch exchange (pbx) market growth will increase by $3905.86 million during 2020-2025.
      The hosted private branch exchange (pbx) market is expected to grow at a CAGR of 13.15% during 2020-2025.
      Technavio has segmented the hosted private branch exchange (pbx) market by solution (Virtual development and setup, Network traffic management, Virtual assistance and support, Configuration and change management, and Others) and geographic (North America, APAC, Europe, MEA, and South America).
      Avaya Holdings Corp., BullsEye Telecom, Cisco Systems Inc., Comcast Corp., InterGlobe Communications Inc., Lumen Technologies Inc., Mitel Networks Corp., NEC Corp., NovoLink Communications Inc., Sangoma Technologies Corp. are a few of the key vendors in the hosted private branch exchange (pbx) market.
      North America will register the highest growth rate of 40.57% among the other regions. Therefore, the hosted private branch exchange (pbx) market in North America is expected to garner significant business opportunities for the vendors during the forecast period.
      The key factors driving the hosted private branch exchange (pbx) market growth are:
      • Advances in network infrastructure
      The hosted private branch exchange (pbx) market vendors should focus on grabbing business opportunities from the virtual development and setup segment as it accounted for the largest market share in the base year.
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