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Patient Engagement Technology Market size is estimated to grow by USD 26,378.82 million between 2022 and 2027 accelerating at a CAGR of 17.83% during the forecast period. The growth of the patient engagement solution market depends on several factors, including increasing cases of chronic diseases, advanced benefits of patient engagement solutions, and favorable government initiatives by adopting IT in healthcare services.
This patient engagement technology market report extensively covers market segmentation by delivery mode (on-premise solution, web, and cloud-based solution), end-user (providers, payers, and individual users), and geography (North America, Europe, Asia, and Rest of World (ROW)). It also includes an in-depth analysis of drivers, trends, and challenges.
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Our researchers analyzed the data with 2022 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.
Advanced benefits of patient engagement solutions are notably driving the patient engagement solution market growth. Patient engagement solutions help patients share health information in a secure manner. Some of these solutions include periodic healthcare tips, trigger-based appointment reminders, prescription refill reminders, and post-diagnosis notes. Patient engagement solutions offer various advantages to patients and providers. For example, patient registration allows patients to record their health information, such as medication lists, health history, and immunization records. Patient scheduling enables patients to request appointments.
An ideal patient engagement software is a combination of practice management software, customer relationship management (CRM) systems, medical billing software, marketing automation, and other features. These features aim at improving patient outcomes, which is expected to drive the global patient engagement technology market during the forecast period.
The increasing adoption of mobile technology for patient engagement is a significant trend in the patient engagement solution market. Healthcare providers are adopting new solutions to enhance workflows and boost patient engagement. Health-tracking apps help track the behavioral and vital signs of patients. They can track parameters such as heart rate, calories burnt, and sleep period.
Smartphones provide consumers with instant access to services. As a result, the adoption of mobile patient engagement technology is increasing. Mobile technology applications such as mHealth offer new and innovative healthcare approaches to support patient engagement solutions and value-based care models. Therefore, various healthcare organizations are adopting mobile technologies. These factors will support market growth during the forecast period.
Stringent regulations on patient engagement solutions may impede the patient engagement solution market growth. The Health Insurance Portability and Accountability Act (HIPAA) has laid down requirements for safeguarding patient data from unauthorized access. To adhere to these requirements, healthcare providers should sign a contract with patient engagement software vendors before working with them.
Stringent regulations such as HIPAA limit the capabilities of modern patient portals. As a result, patient portals fail to meet the criteria for efficient patient engagement, such as fast access to patient data, instant transfer of medical information, and direct personalized communication. Failure to adhere to such regulations can lead to stringent action. These factors are expected to hinder the growth of the global patient engagement solution market during the forecast period.
The report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies.
Global Patient Engagement Solutions Market Customer Landscape
Vendors are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.
Agilon health Inc. - The company offers a patient engagement system called Healthcare Digital Front Door Solution, which is used for service scheduling, telehealth and remote monitoring, single patient account, and healthcare messaging.
The report also includes detailed analyses of the competitive landscape of the market and information about 15 market vendors, including:
Qualitative and quantitative analysis of vendors has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize vendors as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize vendors as dominant, leading, strong, tentative, and weak.
The market share growth by the on-premise solution segment will be significant during the forecast period. On-premises solutions require the purchase of licenses or a software copy, and the entire software solution is stored on the company premises. Hence, on-premises solutions are more secure and protected than cloud computing infrastructure. Moreover, healthcare data is located within onsite servers and IT infrastructure. On-premises solutions for patient engagement can easily leverage on-premises EHR systems.
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The on-premise solution segment was valued at USD 9,417.88 million in 2017 and continued to grow until 2021. Managing and maintaining the data on company premises can incur high costs, which is expected to limit the adoption of on-premises solutions during the forecast period. On-premises infrastructure requires in-house server hardware, software licenses, integration capabilities, and IT employees for managing potential risks. If any system breaks down or becomes inoperable, the expenditure to fix it is very high. Such factors will increase segment growth during the forecast period.
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North America is estimated to contribute 40% to the growth of the global market during the forecast period. Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period. The popularity of patient engagement technology is increasing in North America due to the rise in demand for improved healthcare outcomes and the increasing incidence of chronic diseases such as heart disease, cancer, diabetes, and others. The need for better management of chronic illnesses such as diabetes or heart disease is also driving the growth of the regional market. Patient engagement technology enables patients to monitor their vital signs at home and receive personalized feedback from healthcare providers. The increasing use of digital health technology is also driving market growth in North America.
The COVID-19 pandemic increased the requirement for patient engagement technology in the regional healthcare system in 2020 and 2021. For example, many clinical trial sponsors adopted patient engagement technology solutions to enable continuity in data collection, including COVID-19 cases during the pandemic. Moreover, patient engagement technology solutions were used to support, enable patient records distribution, and streamline communication between patients and care providers. The vendors in the region are strengthening their partnerships with major IT industry players to obtain healthcare information software. Such developments are expected to further the growth of the patient engagement technology market in North America during the forecast period.
The patient engagement solutions market report forecasts market growth by revenue at global, regional, & country levels and provides an analysis of the latest trends and growth opportunities from 2017 to 2027.
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Patient Engagement Technology Market Scope |
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Report Coverage |
Details |
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Page number |
164 |
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Base year |
2022 |
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Historic period |
2017-2021 |
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Forecast period |
2023-2027 |
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Growth momentum & CAGR |
Accelerate at a CAGR of 17.83% |
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Market growth 2023-2027 |
USD 26,378.82 million |
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Market structure |
Fragmented |
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YoY growth 2022-2023(%) |
16.57 |
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Regional analysis |
North America, Europe, Asia, and Rest of World (ROW) |
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Performing market contribution |
North America at 40% |
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Key countries |
US, Canada, UK, Germany, and China |
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Competitive landscape |
Leading Vendors, Market Positioning of Vendors, Competitive Strategies, and Industry Risks |
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Key companies profiled |
agilon health Inc., ALLSCRIPTS HEALTHCARE SOLUTIONS INC., Athenahealth Inc., CipherHealth, Computer Programs and Systems Inc., DrChrono Inc., eClinical Works LLC, Epic Systems Corp., GetWellNetwork Inc., International Business Machines Corp., Lincor Inc., Luma Health Inc., McKesson Corp., Medical Information Technology Inc., Medtronic Plc, Oneview Healthcare Plc, Oracle Corp., Solutionreach Inc., Sonifi Solutions Inc., and Tebra Technologies Inc. |
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Market dynamics |
Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, and Market condition analysis for the forecast period. |
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Customization purview |
If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized. |
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1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation by Delivery Mode
7 Market Segmentation by End-user
8 Customer Landscape
9 Geographic Landscape
10 Drivers, Challenges, and Trends
11 Vendor Landscape
12 Vendor Analysis
13 Appendix
Research Framework
Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.
INFORMATION SOURCES
Primary sources
Secondary sources
DATA ANALYSIS
Data Synthesis
Data Validation
REPORT WRITING
Qualitative
Quantitative
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