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Telecom Billing Revenue Management Market size is estimated to grow by USD 6.99 billion at a CAGR of 8.73% between 2022 and 2027. The expansion of telecom services, driven by the increasing demand for connectivity and digital services, is driving market growth by increasing the adoption of telecom technologies. Increasing collaborations and partnerships, aimed at expanding market reach and enhancing service offerings, are also boosting market expansion. Additionally, the inclination toward next-generation technologies, such as 5G, IoT, and AI, is driving demand for advanced telecom solutions and driving market growth. Overall, these factors are driving the growth of the market and driving innovations in the telecom industry.
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This market report extensively covers market segmentation by solution (software and services), deployment (on-premise and cloud), and geography (North America, Europe, APAC, South America, and Middle East and Africa). It also includes an in-depth analysis of drivers, trends, and challenges. Furthermore, the report includes historic market data from 2017 to 2021.
The market share growth by the software segment will be significant during the forecast period. The software sector dominated the market in 2022. This high share can be attributed to the widespread use of telecom billing revenue management systems and the many benefits they offer.
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The software segment was valued at USD 6.57 billion in 2017. The sub-segments that make up the software solution segment, are revenue assurance, billing and charging, fraud management, and mediation. Companies that offer revenue management tools for telecom billing offer both standalone and integrated solutions. With the help of these solutions, operators can evaluate, improve, and examine each stage of the billing lifecycle. The provision of thorough insights and intelligence into the revenue relationships between service providers and their clients is made possible by telecom billing revenue management solutions. Thus, due to the increased adoption of software solutions across various industries, the software segment is expected to witness high growth during the forecast period.
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North America is estimated to contribute 30% to the growth of the global market during the forecast period. Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.
With a high revenue share in 2022, North America led the global market. The adoption of cutting-edge technologies in the region and the rising demand from the telecom industry is primarily responsible for this high share. The US also dominated the market in terms of revenue due to the adoption of cutting-edge technologies like IoT, 5G, analytics, and cloud. Additionally, there is a growing level of competition among different telecom billing revenue management providers. To maintain their market shares, the companies are upgrading their product lines. The US and Canada have the highest adoption rates for telecom billing revenue management solutions. As companies incorporate specialized features into their offerings, the market in these nations is booming. SMEs and large businesses will increasingly implement cloud-based telecom billing revenue management solutions, which will further support market expansion in North America during the forecast period.
The market is witnessing significant advancements in technology, leading to improved service quality and process control. With the rise in mobile and internet subscribers, there is a growing need for efficient billing and revenue management solutions. Companies in this market are focusing on enhancing consumer behavior analysis to identify additional revenue streams and improve overall profitability. The market is also influenced by factors such as network congestion, revenue leakages, and the economic impact of the pandemic, driving the adoption of innovative entry strategies and countermeasures. Our researchers analyzed the data with 2022 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.
The expanding telecom services are notably driving the growth. The global telecommunications networks have seen significant technological advancements over the years. In the forecast period, there is expected to be an increase in demand for telecom billing revenue management solutions and services, driven primarily by the growth in the telecom industry. This growth is anticipated due to advancements in technology, increased consumer behavior analysis, and the development of industry applications. Projections indicate a need for greater capacity, leading to increased production and production value in this sector. The introduction of advanced services like 5G and the expansion of the customer base are challenging the current network pricing structure. Other factors driving the demand for telecom billing revenue management solutions include the increasing number of mobile subscribers, the growing demand for high-speed data connections, and the rising interest in value-added managed services. A key driver for market growth is the increased investment in 5G infrastructure deployments, driven by the transition to next-generation technologies and smartphones. These factors are expected to drive growth in the forecast period.
Robust adoption of cloud solutions is an emerging trend. The adoption of cloud-based applications that can be used by numerous end-user industries is growing as cloud computing services have spread throughout the world. Enterprises have adopted cloud-based solutions due to the inherent advantages of cloud computing, including its low cost for infrastructure and computing, scalability, reliability, and high resource availability. The flexibility and cost benefits associated with cloud services are driving a rapid global expansion of cloud computing.
Globally, businesses are concentrating on lowering their total capital expenditures (CAPEX) and searching for new technologies with lower CAPEX. To benefit from the hardware and resource scalability provided by cloud providers, small businesses and start-ups are implementing cloud solutions. Similar to small businesses, big businesses are also beginning to use cloud-based solutions because they can scale up their workloads as necessary. The availability of advanced and scalable infrastructure at a low cost will be one of the primary factors that will drive the growth during the forecast period.
The high implementation and maintenance costs are major challenges impeding market growth. One of the biggest obstacles on the market for small businesses and accounts receivable management companies is the high cost of deploying on-premises telecom billing revenue management solutions. The cost of software licensing, system design, customization, training, maintenance, and implementation are all included in the total cost of ownership. An organization also needs IT personnel with the necessary skill sets to implement software successfully. Businesses must also instruct staff members on how to use the application effectively.
Furthermore, to stay current with the most recent market trends, the software must be updated frequently after initial implementation. These elements work together to raise the cost of implementing telecom billing revenue management solutions, which is expected to harm end users' willingness to adopt them. Thus, the high cost associated with implementation and maintenance may impede the growth of the market during the forecast period.
The report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies.
Global Market Customer Landscape
Companies are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.
Comarch SA. - The company offers a stable, experienced provider of innovative IT products for multiple industries, including telecommunications, banking, airlines, and petrol stations. The key offerings of the company include telecom billing revenue management services such as prepaid, post-paid, hybrid, and subscription-based.
The report also includes detailed analyses of the competitive landscape of the market and information about 15 market companies, including:
Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.
The market report forecasts market growth by revenue at global, regional & country levels and provides an analysis of the latest trends and growth opportunities from 2017 to 2027.
The market is shaped by various factors such as cost analysis and technological innovation. Efficient supply chains are crucial for managing billing and charging information effectively. Downstream applications include managing customer payments, invoices, and data utilization. Strategic developments focus on improving operational effectiveness and customer satisfaction. The final price of services is influenced by various factors including raw material costs and industry trends. Market players must analyze Pestel factors and industry trends to capitalize on opportunities. Technologies like automated payment processing solutions and unified workflows are driving improvements in customer service and loyalty. Operators, including mobile, internet, and satellite providers, are optimizing telecom networks to enhance service performance and customer experience.
In the market, consumption and import/export play a significant role in revenue generation. The availability of raw materials is crucial for developing efficient billing systems. There is a vast opportunity for companies to improve billing processes through technological advancements. Mining data for insights can lead to better revenue management strategies. Pestel analysis helps in understanding the external factors affecting the market. Providers must cater to the needs of cellular subscriptions and optimize telecom networks for better customer experience management. Digital service providers are increasingly focusing on customer loyalty and process improvement to stay competitive in the market.
Market Scope |
|
Report Coverage |
Details |
Page number |
155 |
Base year |
2022 |
Historic period |
2017-2021 |
Forecast period |
2023-2027 |
Growth momentum & CAGR |
Accelerate at a CAGR of 8.73% |
Market growth 2023-2027 |
USD 6.99 billion |
Market structure |
Fragmented |
YoY growth 2022-2023(%) |
8.47 |
Regional analysis |
North America, Europe, APAC, South America, and Middle East and Africa |
Performing market contribution |
North America at 30% |
Key countries |
US, Canada, China, Germany, and UK |
Competitive landscape |
Leading companies, Market Positioning of companies, Competitive Strategies, and Industry Risks |
Key companies profiled |
Amdocs Ltd., BearingPoint Holding BV, Cerillion Plc, Comarch SA., CSG Systems International Inc., Formula Telecom Solutions Ltd., Hewlett Packard Enterprise Co., Huawei Technologies Co. Ltd., Intracom SA Telecommunications Solutions, Mahindra and Mahindra Ltd., Nexign Joint Stock Co., Optiva Inc., Oracle Corp., SAP SE, SUBEX Ltd., Tecnotree Corp., Telefonaktiebolaget LM Ericsson, Teoco, Western Electric, and Enghouse Systems Ltd. |
Market dynamics |
Parent market analysis, Market Forecasting, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, and Market condition analysis for the forecast period. |
Customization purview |
If our market report has not included the data that you are looking for, you can reach out to our analysts and get segments customized. |
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1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation by Solution
7 Market Segmentation by Deployment
8 Customer Landscape
9 Geographic Landscape
10 Drivers, Challenges, and Trends
11 Vendor Landscape
12 Vendor Analysis
13 Appendix
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