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The telecom billing revenue management market size is forecast to increase by USD 8.9 billion at a CAGR of 9.99% between 2023 and 2028.
The telecom billing revenue management industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in "USD billion" for the period 2024-2028, as well as historical data from 2018-2022 for the following segments.
In the telecom sector, the global market for billing revenue management reached significant growth in 2023, primarily driven by the widespread adoption of software solutions. Telecom billing revenue management systems offer numerous advantages, including fraud management, billing and charging, revenue assurance, and mediation. These solutions enable operators to optimize and analyze each stage of the billing lifecycle, providing valuable insights into revenue relationships between service providers and their clients. The software segment is further categorized into on-premise and cloud deployment, with innovative technologies like IoT, 5G, and convergent billing gaining traction. Telecommunication services providers, including mobile operators, internet service providers, VoIP companies, and digital services providers, benefit from these solutions by minimizing revenue leakages, improving customer experience, and ensuring data security.
Automated payment solutions, such as mobile payment and eCommerce, also contribute to the market's growth. Businesses can implement these tools to manage their telecom expenses, generate actionable data for business plans, and maintain accounting and taxation records using systems like Tally ERP. The telecom industry continues to evolve, with the integration of BSS and OSS, interconnect billing, customer care, and customer experience management.
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The Software segment was valued at USD 7.10 billion in 2018 and showed a gradual increase during the forecast period.
Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.
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The market is a significant segment withIn the telecommunications industry, encompassing Billing Information, Payment Processing, Debt Collection, and Value Added Services for Telecommunication Services providers, including VoIP companies, Mobile Operators, and Internet Service Providers. In 2023, North America led the global market, driven by advanced technical skills, accounting, taxation, and the implementation of innovative technologies like 5G, IoT, and cloud solutions. The US, in particular, dominated due to its technological advancements and high demand from the telecom sector. As competition intensifies among providers, businesses require actionable data and business plans to optimize their revenue, minimize revenue leakages, and enhance customer experience through automated payment solutions and data analytics.
Key technologies include Convergent Billing, Online Charging Systems, Data Charging Systems, and Value Distribution, ensuring service quality and network optimization for Mobile and Internet Subscribers.
Our researchers analyzed the data with 2023 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.
Expanding telecom services is the key driver of the market.
Robust adoption of cloud solutions is the upcoming market trend.
What challenges does the Telecom Billing Revenue Management Industry face during its growth?
High implementation and maintenance costs is a key challenge affecting the industry growth.
Exclusive Customer Landscape
The telecom billing revenue management market forecasting report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the telecom billing revenue management market report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their market growth analysis strategies.
Customer Landscape
Companies are implementing various strategies, such as strategic alliances, telecom billing revenue management market forecast, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence In the industry.
Amdocs Ltd. - Telecom billing revenue management is a critical function In the communications industry, encompassing services such as 5G optimization, Network-as-a-Service (NaaS) integration, and global implementation. These solutions enable telecom companies to effectively manage complex billing processes, ensuring accurate revenue recognition and customer satisfaction. The focus on 5G technology reflects the growing importance of high-speed networks and the need for advanced billing systems to support new business models. NaaS integration streamlines the delivery and management of network services, enhancing operational efficiency and flexibility. Global services cater to the expanding telecom market, enabling companies to expand their reach and compete in diverse markets. These services are essential for telecom providers seeking to optimize revenue streams, enhance customer experience, and remain competitive in an evolving industry.
The industry research and growth report includes detailed analyses of the competitive landscape of the market and information about key companies, including:
Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key industry players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.
The market encompasses a range of solutions and services designed to help communications service providers (CSPs) and digital service providers effectively manage and optimize their billing processes. These solutions play a crucial role in ensuring accurate and timely billing for telecommunication services, including Voice over IP (VoIP), mobile, and internet offerings. Billing information is a fundamental aspect of this market, with automated payment solutions enabling seamless processing of customer payments and reducing the need for manual intervention. Debt collection is another important function, as effective debt management is essential for minimizing revenue leakages and maintaining financial health. Value added services (VAS) are a significant component of the telecom sector, and billing systems must be able to support their integration and revenue distribution.
Innovative technologies, such as the Internet of Things (IoT) and cloud software, are transforming the market by enabling new business models and enhancing customer experiences. The telecom industry is characterized by its complexities, with convergent billing and online charging systems required to support business-to-business (B2B) and business-to-consumer (B2C) billing. Data charging systems are essential for managing usage-based billing and ensuring fair distribution of network resources. Authentication, authorization, mediation, and interconnect billing are critical functions In the market. Ensuring secure data handling and compliance with taxation and accounting regulations are also essential. Telecom network optimization and network charging methods are key considerations for CSPs, as network congestion and service quality can significantly impact customer satisfaction.
With the increasing importance of customer experience, data analytics plays a vital role in identifying trends and optimizing pricing strategies. Satellite communication providers and cable network providers also benefit from billing solutions, as they face similar challenges in managing complex billing processes and ensuring accurate revenue recognition. The advent of 5G and IoT is expected to further drive demand for advanced billing and revenue management solutions. BSS and OSS (Business Support Systems and Operations Support Systems) are essential components of the market, providing the necessary tools for managing customer care, customer experience management, and infrastructure. IT staff requirements for implementing and maintaining these systems can be significant, and data security is a top priority.
Unique mobile subscribers and internet subscribers continue to grow, placing increased pressure on CSPs and digital service providers to deliver accurate and timely billing. The market for telecom billing revenue management solutions is expected to remain dynamic, with ongoing innovation and the adoption of new technologies shaping its future.
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Market Scope |
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Report Coverage |
Details |
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Page number |
168 |
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Base year |
2023 |
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Historic period |
2018-2022 |
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Forecast period |
2024-2028 |
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Growth momentum & CAGR |
Accelerate at a CAGR of 9.99% |
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Market growth 2024-2028 |
USD 8.9 billion |
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Market structure |
Fragmented |
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YoY growth 2023-2024(%) |
8.9 |
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Key countries |
US, China, Germany, Canada, and UK |
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Competitive landscape |
Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks |
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1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation by Solution
7 Market Segmentation by Deployment
8 Customer Landscape
9 Geographic Landscape
10 Drivers, Challenges, and Opportunity/Restraints
11 Competitive Landscape
12 Competitive Analysis
13 Appendix
Research Framework
Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.
INFORMATION SOURCES
Primary sources
Secondary sources
DATA ANALYSIS
Data Synthesis
Data Validation
REPORT WRITING
Qualitative
Quantitative
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