Unified Communication and Collaboration Market by End-user, Application, and Geography - Forecast and Analysis 2021-2025

  • Published: Apr 2021
  • Pages: 120
  • SKU: IRTNTR70562

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The unified communication and collaboration market has the potential to grow by USD 169.82 billion during 2021-2025, and the market’s growth momentum will decelerate at a CAGR of 35.40%.

This unified communication and collaboration market research report provides valuable insights on the post COVID-19 impact on the market, which will help companies evaluate their business approaches. Furthermore, this report extensively covers market segmentation by end-user (enterprise and government), application (enterprise collaboration, enterprise telephony, and contact center), and geography (North America, Europe, APAC, South America, and MEA). The unified communication and collaboration market report also offers information on several market vendors, including 8x8 Inc., ALE International, Avaya Holdings Corp., Cisco Systems Inc., Huawei Investment & Holding Co. Ltd., Microsoft Corp., Mitel Networks Corp., NEC Corp., RingCentral Inc., and Star2Star Communications among others.

What will the Unified Communication and Collaboration Market Size be in 2021?

Unified-Communication-And-Collaboration-Market-Market-Size-2020-2025

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Unified Communication and Collaboration Market: Key Drivers and Trends

The growing demand for video and voice conferencing is notably driving the unified communication and collaboration market growth, although factors such as data privacy and security concerns may impede market growth. To unlock information on the key market drivers and the COVID-19 pandemic impact on the unified communication and collaboration industry get your FREE report sample now.

  • A rise in the demand for video and voice conferencing is driving the adoption of unified communication and collaboration (UCC), which is one of the key unified communication and collaboration market growth drivers.
  • Voice and video conferencing are crucial for IT infrastructure and businesses to enhance communication and collaboration among employees, partners, and customers.
  • Countries across the world faced major challenges owing to the outbreak of COVID-19 in 2020. Nationwide lockdowns and social distancing regulations shaped the way enterprises and government agencies work. Thus, the adoption of video and voice conferencing through UCC increased among these end-users.
  • UCC solutions are expected to remain popular among end-users during the forecast period, which will continue to drive the growth of the market in focus.

This unified communication and collaboration market analysis report also provides detailed information on other upcoming trends and challenges that will have a far-reaching effect on the market growth. Get detailed insights on the trends and challenges, which will help companies evaluate and develop growth strategies.

Who are the Major Unified Communication And Collaboration Market Vendors?

The report analyzes the market’s competitive landscape and offers information on several market vendors, including:

 

  • 8x8 Inc.
  • ALE International
  • Avaya Holdings Corp.
  • Cisco Systems Inc.
  • Huawei Investment & Holding Co. Ltd.
  • Microsoft Corp.
  • Mitel Networks Corp.
  • NEC Corp.
  • RingCentral Inc.
  • Star2Star Communications

 

The unified communication and collaboration market is fragmented and the vendors are deploying organic and inorganic growth strategies to compete in the market. Click here to uncover other successful business strategies deployed by the vendors. 

To make the most of the opportunities and recover from post COVID-19 impact, market vendors should focus more on the growth prospects in the fast-growing segments, while maintaining their positions in the slow-growing segments.

Download a free sample of the unified communication and collaboration market forecast report for insights on complete key vendor profiles. The profiles include information on the production, sustainability, and prospects of the leading companies. 

Which are the Key Regions for Unified Communication and Collaboration Market?

Unified-Communication-And-Collaboration-Market-Market-Share-by-Region-2020-2025

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36% of the market’s growth will originate from North America during the forecast period. The US and Canada are the key markets for unified communication and collaboration in North America. Market growth in this region will be slower than the growth of the market in other regions.

High demand for cost-effective and user-friendly browser-based communications solutions will facilitate the unified communication and collaboration market growth in North America over the forecast period. To garner further competitive intelligence and regional opportunities in store for vendors, view our sample report.

What are the Revenue-generating End-user Segments in the Unified Communication and Collaboration Market?

Unified-Communication-And-Collaboration-Market-Market-Share-by-End User-2020-2025

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The growth of the global UCC market in the enterprise segment is mainly attributed to the growing focus of enterprises toward streamlining their processes and the availability of a wide range of solutions and services for UCC across all key regions.

The enterprise market segment witnessed robust growth in 2020, as the COVID-19 pandemic pushed many enterprises toward remote work. As employees across most enterprises are still working remotely, the demand for UCC is high. This will continue to drive the growth of the market in this segment during the period. Fetch actionable market insights on post COVID-19 impact on each segment. This report provides an accurate prediction of the contribution of all the segments to the growth of the unified communication and collaboration market size.

 

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What are the Key Factors Covered in this Unified Communication and Collaboration Market Report?

  • CAGR of the market during the forecast period 2021-2025
  • Detailed information on factors that will drive unified communication and collaboration market growth during the next five years
  • Precise estimation of the unified communication and collaboration market size and its contribution to the parent market
  • Accurate predictions on upcoming trends and changes in consumer behavior
  • The growth of the unified communication and collaboration industry across North America, Europe, APAC, South America, and MEA
  • A thorough analysis of the market’s competitive landscape and detailed information on vendors
  • Comprehensive details of factors that will challenge the growth of unified communication and collaboration market vendors

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Research Framework

Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

INFORMATION SOURCES

Primary sources

  • Manufacturers and suppliers
  • Channel partners
  • Industry experts
  • Strategic decision makers

Secondary sources

  • Industry journals and periodicals
  • Government data
  • Financial reports of key industry players
  • Historical data
  • Press releases

DATA ANALYSIS

Data Synthesis

  • Collation of data
  • Estimation of key figures
  • Analysis of derived insights

Data Validation

  • Triangulation with data models
  • Reference against proprietary databases
  • Corroboration with industry experts

REPORT WRITING

Qualitative

  • Market drivers
  • Market challenges
  • Market trends
  • Five forces analysis

Quantitative

  • Market size and forecast
  • Market segmentation
  • Geographical insights
  • Competitive landscape
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The unified communication and collaboration market growth will increase by $169.82 billion during 2020-2025.
The unified communication and collaboration market is expected to grow at a CAGR of 35.40% during 2020-2025.
Technavio has segmented the unified communication and collaboration market by end user (Enterprise and Government) ,application (Enterprise collaboration, Enterprise telephony, and Contact center) , and geographic (North America, Europe, APAC, South America, and MEA).
8x8 Inc., ALE International, Avaya Holdings Corp., Cisco Systems Inc., Huawei Investment & Holding Co. Ltd., Microsoft Corp., Mitel Networks Corp., NEC Corp., RingCentral Inc., Star2Star Communications are a few of the key vendors in the unified communication and collaboration market.
North America will register the highest growth rate of 35.64% among the other regions. Therefore, the unified communication and collaboration market in North America is expected to garner significant business opportunities for the vendors during the forecast period.
The key factors driving the unified communication and collaboration market growth are:
  • Growing demand for video and voice conferencing
The unified communication and collaboration market vendors should focus on grabbing business opportunities from the enterprise segment as it accounted for the largest market share in the base year.
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