Unified Communication as a Service Market by End-user, Application, and Geography - Forecast and Analysis 2021-2025

The unified communication as a service market has the potential to grow by USD 66.23 billion during 2021-2025, and the market’s growth momentum will accelerate at a CAGR of 25.36%.

This unified communication as a service market research report provides valuable insights on the post COVID-19 impact on the market, which will help companies evaluate their business approaches. Furthermore, this report extensively covers market segmentation by end-user (BFSI, ICT, healthcare, retail, and others), application (enterprise collaboration, enterprise telephony, and contact center), and geography (North America, APAC, Europe, South America, and MEA). The unified communication as a service market report also offers information on several market vendors, including 8x8 Inc., ALE International, AT and T Inc., Fuze Inc., Microsoft Corp., Mitel Networks Corp., NEC Corp., NetScout Systems Inc., Oracle Corp., and Verizon Communications Inc. among others.

What will the Unified Communication as a Service Market Size be in 2021?

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Unified Communication as a Service Market: Key Drivers and Trends

The shift from CAPEX to OPEX is notably driving the unified communication as a service market growth, although factors such as system integration and interoperability issues may impede market growth. To unlock information on the key market drivers and the COVID-19 pandemic impact on the unified communication as a service market industry get your FREE report sample now.

This unified communication as a service market analysis report also provides detailed information on other upcoming trends and challenges that will have a far-reaching effect on the market growth. Get detailed insights on the trends and challenges, which will help companies evaluate and develop growth strategies.

Who are the Major Unified Communication as a Service Market Vendors?

The report analyzes the market’s competitive landscape and offers information on several market vendors, including:

• 8x8 Inc.
• ALE International
• AT and T Inc.
• Fuze Inc.
• Microsoft Corp.
• Mitel Networks Corp.
• NEC Corp.
• NetScout Systems Inc.
• Oracle Corp.
• Verizon Communications Inc.

The unified communication as a service market is fragmented and the vendors are deploying growth strategies such as by focusing on developing specific and customized cloud-based UC solutions to compete in the market. Click here to uncover other successful business strategies deployed by the vendors. 

To make the most of the opportunities and recover from post COVID-19 impact, market vendors should focus more on the growth prospects in the fast-growing segments, while maintaining their positions in the slow-growing segments.

Download a free sample of the unified communication as a service market forecast report for insights on complete key vendor profiles. The profiles include information on the production, sustainability, and prospects of the leading companies. 

Which are the Key Regions for Unified Communication as a Service Market?

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44% of the market’s growth will originate from North America during the forecast period. The US and Canada are the key markets for unified communication as a service market in North America. Market growth in this region will be slower than the growth of the market in other regions.

The presence of large enterprises and the availability of high-speed broadband networking will facilitate the unified communication as a service market growth in North America over the forecast period. To garner further competitive intelligence and regional opportunities in store for vendors, view our sample report.

What are the Revenue-generating End-user Segments in the Unified Communication as a Service Market?

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Organizations in the BFSI industry are adopting UCaaS to minimize the total cost of ownership (TCO) of IT expenditures. Regulations and compliance norms are continuously evolving in this sector. This has compelled many organizations to implement flexible IT solutions that adhere to the latest regulatory standards. UCaaS enables organizations to use telephony services on a common platform as per business requirements. Services such as instant messaging, teleconferencing, and video call services are immensely used in the BFSI sector. The addition of features, such as real-time speech recognition technologies and advanced IT security, enables product differentiation among UCaaS providers for organizations in this sector. During the forecast period, the financial sector is expected to focus on the improvement of customer services; superior workflow automation of core and allied activities, such as deposits, lending, and leasing; and regulatory compliance. This will likely lead to an increase in the deployment of UCaaS solutions in organizations.

Fetch actionable market insights on post COVID-19 impact on each segment. This report provides an accurate prediction of the contribution of all the segments to the growth of the unified communication as a service market size.

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What are the Key Factors Covered in this Unified Communication as a Service Market Report?

• CAGR of the market during the forecast period 2021-2025
• Detailed information on factors that will drive unified communication as a service market growth during the next five years
• Precise estimation of the unified communication as a service market size and its contribution to the parent market
• Accurate predictions on upcoming trends and changes in consumer behavior
• The growth of the unified communication as a service industry across North America, APAC, Europe, South America, and MEA
• A thorough analysis of the market’s competitive landscape and detailed information on vendors
• Comprehensive details of factors that will challenge the growth of unified communication as a service market vendors

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