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The global Airport Kiosk market size is forecast to increase by USD 962.47 million with a decline at a CAGR of 7.46% between 2022 and 2027. The growth of the market depends on several factors, including the increasing passenger travel, the growing investment in smart parking, and the increasing use of data analytics to predict consumer behavior.
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The market share growth by the hardware segment will be significant during the forecast period. The base that contains the , the digital screen, the controls, and the real computer, as well as the components, make up self-service kiosk hardware.
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The hardware segment was valued at USD 639.24 million in 2017 and continued to grow until 2021. The use of kiosks is growing due to the rising demand for self-service choices in airports and an increase in the number of passengers utilizing these s. The hardware is used for check-in, luggage tagging, and boarding pass printing, among other things. s are equipped with artificial intelligence-based software that strives to give a better experience for clients. Hence, these factors will boost segment growth during the forecast period.
The increase in passenger travel is notably driving the market growth, although factors such as lack of infrastructure and connectivity issues may impede the market growth. Our researchers analyzed the data with 2022 as the base year, along with the key drivers, market trends and analysis, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.
The increase in passenger travel is notably driving market growth. There is an increased need for automated passport control kiosks with the increase in international passenger traffic throughout the world, to speed up the immigration procedure at airports. These systems are currently installed in over 40 airports across the US, including major airports such as Hartsfield-Jackson Atlanta International Airport, Los Angeles International Airport (LAX), Chicago O Hare International Airport (ORD), and Dallas/Fort Worth International Airport (DFW), among others.
Furthermore, airports are implementing advanced biometric-enabled kiosks that will significantly cut passenger wait times and improve customs and border control procedures. Owing to this benefit, airports all over the world are installing these technological kiosks. Therefore, such factors will drive market growth during the forecast period.
Digitization of operations is an emerging trend in the market. Due to their convenience, automated using s are used in many typical air travel-related operations. These kiosks have software that presents information in a variety of languages, making them simple to use for most tourists. Some of the uses of such kiosks include self-service flight check-in, boarding pass printing, baggage check, and luggage tag printing. Many also let customers upgrade or change seats, make modifications for same-day flights, and take advantage of advantages such as frequent flyer miles.
s also enable airports to run more safely and effectively. Some of the most important advantages of s are faster check-ins, contactless interaction, and also help customers to purchase products with great ease. Therefore, these factors will positively influence the global market during the forecast period.
Lack of infrastructure and connectivity issues are major challenges impeding the market. The basic requirements for s to operate are basic electricity connection and internet connectivity. To achieve proper functionality kiosks require 24/7/365 availability of reliable and high-speed internet connectivity. This makes kiosks suitable for developed countries such as the US, the UK, and Germany. However, these devices might not be useful in several developing and underdeveloped countries which do not have well-developed communication network infrastructure.
For instance, in several countries, free Wi-Fi is always still not available, and a large portion of the population still depends on cellular connections such as 3G and 4G. It will take a lot of time for mobile network operators and governments to build a proper communication network infrastructure and provide basic Internet connectivity in these locations; until then, the deployment of such s will not be feasible. Therefore, these factors will hinder the global market growth during the forecast period.
The report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their growth strategies.
Global Market Customer Landscape
Vendors are implementing various strategies, such as strategic alliances, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.
DERMALOG Identification Systems GmbH - The company operates under one segment. The company under this segment offers software products such as Automatic Fingerprint Identification Systems and fingerprint identification (dactyloscopy) as well as hardware products such as smart borders, body temperature cameras,s and fingerprint scanners. The key offerings of the company include the self-registration kiosk.
The report also includes detailed analyses of the competitive landscape of the market and information about 15 market vendors, including:
Qualitative and quantitative analysis of vendors has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize vendors as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize vendors as dominant, leading, strong, tentative, and weak.
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North America is estimated to contribute 44% to the growth of the global market during the forecast period. Technavio’s analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.
North America has the highest share of the global market, with both the US and Canada generating significant demand. Customers in the region are early adopters of new technologies and have a high preference for personalized services, owing to which the adoption of s in the region is increasing. Airports in the region are also increasingly using kiosks for their marketing campaigns.
The market growth is primarily driven by the increasing air passenger traffic and the need for efficient airport infrastructure. Governments and airport operators are investing in check-in kiosks, bag drop kiosks, information kiosks, and advertisement kiosks to enhance passenger experience and streamline airport operations. Technological advancements, including digitization and self-service airport solutions, are revolutionizing the airport experience for passengers. Biometrics, interactive digital displays, and automated baggage handling systems are among the key technologies driving this transformation. However, integration challenges with existing airport operational procedures remain a concern for market players.
Bag Drop Kiosks are gaining traction as they facilitate seamless luggage check-in and baggage tagging, reducing waiting times for passengers. Smart airports, exemplified by initiatives like the Self-Baggage Drop facility at GMR Hyderabad International Airport and Materna IPS's modernization project at Düsseldorf Airport, are setting the standard for operational efficiency and passenger satisfaction.
In North America, initiatives such as the Airport Critical Infrastructure Program and advancements in passenger flows management, including facial recognition technologies, are shaping the market landscape. Atlanta Airport's CPR interactive tutorial, endorsed by the American Heart Association, underscores the importance of innovation in enhancing airport safety and connectivity. As airports continue to prioritize security and COVID-19 testing and screening measures, solutions like Amadeus’ Auto Bag Drop (ABD) and Next Generation Kiosk (NGK) are expected to witness increased adoption, especially in busy terminals like Terminal 4 at John F. Kennedy International Airport (JFKIAT).
The report forecasts market growth by revenue at global, regional & country levels and provides an analysis of the latest trends and growth opportunities from 2017 to 2027.
Airport Kiosk Market Scope |
|
Report Coverage |
Details |
Page number |
173 |
Base year |
2022 |
Historic period |
2017-2021 |
Forecast period |
2023-2027 |
Growth momentum & CAGR |
Decelerate at a CAGR of 7.46% |
Market growth 2023-2027 |
USD 962.47 million |
Market structure |
Fragmented |
YoY growth 2022-2023(%) |
8.66 |
Regional analysis |
North America, Europe, APAC, Middle East and Africa, and South America |
Performing market contribution |
North America at 44% |
Key countries |
US, United Arab Emirates, China, UK, and Germany |
Competitive landscape |
Leading Vendors, Market Positioning of Vendors, Competitive Strategies, and Industry Risks |
Key companies profiled |
Advantech Co. Ltd., Amadeus IT Group SA, Bollore SE, Cognizant Technology Solutions Corp., DERMALOG Identification Systems GmbH, Elenium Automation Pty Ltd., Embross, ICTS Europe S.A, Marcus Pedersen ApS, Materna Information and Communications SE, NCR Corp., Parabit Systems Inc., Phoenix Microsystems, Posiflex Technology Inc., Quavis, Raytheon Technologies Corp., Secunet Security Networks AG, SITA, Vancouver Airport Authority, and Zamar AG |
Market dynamics |
Parent market analysis, Market forecasting Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and recovery analysis and future consumer dynamics, and Market condition analysis for the forecast period. |
Customization purview |
If our market growth analysis report has not included the data that you are looking for, you can reach out to our analysts and get segments customized. |
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1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation by Technology
7 Market Segmentation by Type
8 Customer Landscape
9 Geographic Landscape
10 Drivers, Challenges, and Trends
11 Vendor Landscape
12 Vendor Analysis
13 Appendix
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