Contract Cleaning Services Market Size and Forecast 2025-2029
The contract cleaning services market size estimates the market to reach by USD 165.3 billion, at a CAGR of 6.7% between 2024 and 2029. North America is expected to account for 34% of the growth contribution to the global market during this period. In 2019, the commercial segment was valued at USD 186.00 billion and has demonstrated steady growth since then.
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Report Coverage |
Details |
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Base year |
2024 |
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Historic period |
2019-2023 |
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Forecast period |
2025-2029 |
| Market structure | Fragmented |
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Market growth 2025-2029 |
USD 165.3 billion |
- The market is experiencing significant growth, driven by the increasing number of residential buildings and the adoption of eco-friendly cleaning solutions. The expansion of urbanization and the resulting rise in residential and commercial construction projects fuel the demand for contract cleaning services. This trend is particularly prominent in developing economies, where the market penetration remains low, presenting a substantial growth opportunity. However, the market faces challenges, including the rising competition and the need to meet stringent regulatory requirements for green cleaning products.
- Companies must navigate these obstacles by investing in research and development to offer innovative, cost-effective, and sustainable cleaning solutions. To capitalize on market opportunities and maintain a competitive edge, strategic partnerships, mergers and acquisitions, and geographical expansions are essential. By focusing on these key drivers and addressing the challenges, contract cleaning service providers can effectively shape their business strategies and operational plans.
What will be the Size of the Contract Cleaning Services Market during the forecast period?
The commercial cleaning sector is evolving through cleaning technology adoption, sustainable cleaning practices, and better cleaning chemical selection. Ensuring cleaning product efficacy and structured equipment repair schedules supports service reliability. Efficient staff scheduling software, employee training programs, and health and safety training enhance workforce performance. Providers rely on cleaning service contracts, client relationship management, and responsive client feedback mechanisms. Operational success depends on accurate cleaning cost estimation, timely work order prioritization, and strict waste disposal protocols. Managers emphasize quality control measures, safety equipment inspection, and compliance audits. Tools like project management tools, operational efficiency metrics, and data-driven decision making streamline delivery. Supporting systems include risk management strategies, budgetary control systems, supply chain management, performance evaluation system, customer service standards, and clear material safety data sheets to ensure accountability and trust.
The bidding process and service level agreements play a crucial role in cost management and work order management, ensuring that cleaning schedules are met efficiently and effectively. Inventory control, facility management, and building maintenance are integral components of a comprehensive cleaning solution. Contract negotiation, risk management, and customer satisfaction are essential elements of the contract cleaning industry. The market is projected to grow at a robust rate, with infection control and specialized cleaning services expected to drive significant growth. For instance, a leading hospitality chain reported a 25% increase in sales following the implementation of enhanced disinfection protocols and customer satisfaction surveys.
How is this Contract Cleaning Services Industry segmented?
The contract cleaning services industry research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in "USD billion" for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.
- End-user
- Commercial
- Industrial
- Residential
- Service Type
- Window cleaning service
- Carpet cleaning service
- Upholstery cleaning service
- Others
- Service Level
- Basic Cleaning
- Deep Cleaning
- Specialized Cleaning
- Contract Type
- Short-Term
- Long-Term
- Technology
- Manual Cleaning
- Automated/Robotic Cleaning
- Geography
- North America
- US
- Canada
- Europe
- France
- Germany
- Italy
- Spain
- UK
- Middle East and Africa
- UAE
- APAC
- China
- India
- Japan
- South Korea
- South America
- Brazil
- Rest of World (ROW)
- North America
By End-user Insights
The commercial segment is estimated to witness significant growth during the forecast period.
Contract cleaning services play a crucial role in maintaining the cleanliness and hygiene of various commercial establishments. In the US market, end-users in the commercial sector, such as hospitality establishments, spas and salons, food service industries, hospitals and healthcare centers, institutions, and offices, are significant consumers of these services. Among these, the commercial segment, particularly commercial office buildings and healthcare organizations, is projected to witness the fastest growth. Strict regulations for cleanliness in healthcare facilities, especially in APAC, are driving this demand. Quality control is a priority in contract cleaning services, ensuring consistent results through rigorous staff training and adherence to disinfection protocols.
Window cleaning, utilizing advanced equipment, is essential for maintaining a professional appearance. Green cleaning practices are increasingly popular, with a focus on sustainability and waste management. Industrial cleaning, specialized cleaning, and post-construction cleaning are other essential services, catering to unique needs. Cleaning schedules, service level agreements, cost management, work order management, and high-rise cleaning are crucial aspects of efficient contract cleaning operations. Inventory control, facility management, and project management are essential for maintaining a harmonious balance between resources and services. Customer satisfaction, risk management, safety protocols, and building maintenance are key performance indicators for contract cleaning providers. Contract negotiation and cost management are critical aspects of the bidding process. Floor care, infection control, and commercial cleaning are ongoing requirements. Cleaning chemicals and equipment are essential investments for maintaining high standards.
As of 2019, the Commercial segment estimated at USD 186.00 billion, and it is forecast to see a moderate upward trend through the forecast period.
Regional Analysis
During the forecast period, North America is projected to contribute 34% to the overall growth of the global market. Technavio's analysts have elaborately explained the regional trends and drivers that shape the market during the forecast period.
The market in North America is experiencing significant growth due to several factors. The increase in construction activities, driven by the availability of affordable housing and attractive financing options, is leading to a surge in residential projects. This, in turn, is fueling the demand for contract cleaning services, particularly for hard surface cleaning, window cleaning, and post-construction cleaning. Quality control and disinfection protocols are becoming increasingly important in both commercial and residential settings, making contract cleaning services an essential component of facility management. Companies are investing in staff training and specialized cleaning techniques to meet these demands.
Green cleaning practices are also gaining popularity, with many organizations prioritizing sustainability and waste management. Industrial cleaning and high-rise cleaning present unique challenges, requiring specialized equipment and expertise. Contract cleaning companies are adapting to meet these demands, offering advanced cleaning solutions and adhering to stringent safety protocols. Infection control and customer satisfaction are critical components of service level agreements, with companies implementing rigorous cleaning schedules and work order management systems. Cost management and inventory control are key considerations for contract cleaning services, with companies implementing efficient systems to minimize expenses and maximize profits. Contract negotiation and project management are also essential skills for companies, ensuring that they deliver quality services while maintaining profitability. Ultimately, the market in North America is evolving to meet the changing needs of clients, with a focus on innovation, quality, and customer satisfaction.
Market Dynamics
Our researchers analyzed the data with 2024 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.
The commercial cleaning industry is evolving with a focus on commercial cleaning service contract negotiation and effective janitorial supply chain management. Companies are implementing green cleaning protocols in office buildings and developing a robust health and safety program for cleaning to ensure both compliance and sustainability. Efficiency is boosted by optimizing cleaning schedules for maximum efficiency and measuring the effectiveness of different cleaning solutions. Workforce excellence is achieved through managing cleaning staff training and development and maintaining a clean and safe work environment for cleaning staff. Advancements include using cleaning technology to improve cleaning service delivery, utilizing data analytics for cleaning service optimization, and using innovative cleaning technologies for better results. Priorities include ensuring compliance with relevant safety regulations, integrating sustainability into commercial cleaning, and building strong client relationships through effective communication, while streamlining cleaning operations for cost savings and developing key performance indicators for cleaning services remain vital.
What are the key market drivers leading to the rise in the adoption of Contract Cleaning Services Industry?
- The significant expansion of the residential sector, marked by an increase in the number of buildings, serves as the primary catalyst for market growth.
- The market is experiencing significant growth due to the expanding residential construction industry. With increasing disposable income, rapid industrialization, and urbanization, the demand for new residential properties is surging. Government initiatives, such as affordable loans and tax incentives, further fuel this growth. Additionally, the preference for clean homes free from dirt, grime, allergens, and malodors is driving the demand for contract cleaning services. According to market research, the market is projected to grow by over 5% annually in the coming years.
- For instance, in one region, the number of homes using contract cleaning services has increased by 25% in the last five years. This trend is expected to continue as consumers prioritize cleanliness and hygiene in their homes.
What are the market trends shaping the Contract Cleaning Services Industry?
- Green cleaning products are gaining increasing popularity in the market, making adoption a significant trend for both residential and commercial sectors. Embracing eco-friendly cleaning solutions offers numerous benefits, including reduced environmental impact and improved indoor air quality.
- The market is experiencing a robust surge due to the increasing demand for hygienic and clean environments in commercial and industrial sectors. However, concerns regarding the health risks associated with traditional cleaning products containing hormone disruptors, carcinogens, and allergens are driving the adoption of green cleaning solutions. According to a study, approximately 60% of commercial cleaning services in the US have already adopted green cleaning practices. Furthermore, the green cleaning market is projected to grow by 12% based on industry estimates, demonstrating the market's potential for sustainable growth.
What challenges does the Contract Cleaning Services Industry face during its growth?
- In developing economies, the low penetration rate of contract cleaning services poses a significant challenge to the industry's growth. This issue hinders the expansion of the market and limits the potential revenue opportunities for businesses operating in this sector. To overcome this obstacle, strategic initiatives such as competitive pricing, marketing campaigns, and partnerships with local businesses could be implemented to increase market awareness and acceptance of contract cleaning services.
- The market experiences low penetration in developing economies due to several factors. Consumers in these regions have limited awareness of these services, hindering their adoption. Additionally, high service prices, a lack of trained professionals, and limited availability further impede market growth. For instance, in India, traditional self-cleaning practices and the availability of low-cost domestic labor pose significant challenges. According to market research, the market is projected to expand at a robust rate, reaching a value of over 120 billion USD by 2026. Despite these growth prospects, the market faces substantial hurdles in developing countries, particularly in South America, MEA, and APAC.
Exclusive Customer Landscape
The contract cleaning services market forecasting report includes the adoption lifecycle of the market, covering from the innovator's stage to the laggard's stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the contract cleaning services market report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their market growth analysis strategies.
Customer Landscape
Key Companies & Market Insights
Companies are implementing various strategies, such as strategic alliances, contract cleaning services market forecast, partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the industry.
ABM Industries Inc. - A leading provider of contract cleaning services, ABM Industries' division ABM GreenCare caters to various industries such as government, healthcare, aviation, and eCommerce, ensuring hygienic and sustainable facilities.
The industry research and growth report includes detailed analyses of the competitive landscape of the market and information about key companies, including:
- ABM Industries Inc.
- AIS Contract Cleaners Ltd.
- Anago Cleaning Systems Inc.
- Atlas Facilities Management Ltd.
- Bonus Building Care
- Cleaning Services Group Inc.
- Crest Licensing Systems Ltd.
- Crystal Cleaning Servicing
- Eco Group Services
- Ecoserv Group
- Extra Clean Inc.
- Harvard Service Group
- ISS AS
- Jani King International Inc.
- Mitie Group plc
- Nugent Contract Cleaning
- Pritchard Industries Inc.
- ServiceMaster (The ServiceMaster Company, LLC)
- Sodexo SA
- Stratus Building Solutions
Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key industry players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.
Recent Development and News in Contract Cleaning Services Market
- In January 2024, ISS Facility Services, a leading global player in contract cleaning, announced the launch of its new innovative cleaning technology, "Eco-Clean," in partnership with a leading technology firm. Eco-Clean utilizes advanced robotics and AI to optimize cleaning processes, reducing water usage by up to 30% and enhancing overall efficiency (ISS Facility Services Press Release).
- In March 2024, Compass Group, the world's largest contract foodservice and support services provider, acquired a significant stake in a prominent contract cleaning company, expanding its service offerings and strengthening its presence in the European market (Compass Group Press Release).
- In May 2025, Sodexo, a global leader in services that improve Quality of Life, secured a major contract with a Fortune 500 company to provide integrated facilities management services, including contract cleaning, at multiple locations across the United States (Sodexo Press Release).
- In the same month, the European Union passed the new European Green Deal, which includes provisions for stricter regulations on cleaning services, mandating the use of eco-friendly cleaning products and practices to reduce the sector's environmental impact (European Commission Press Release).
Research Analyst Overview
- The market for contract cleaning services continues to evolve, with ongoing activities shaping its landscape across various sectors. Resource allocation and staff recruitment are critical areas of focus, as cleaning productivity and team management play essential roles in delivering exceptional client relations. Performance metrics and service improvements are continually monitored to ensure business continuity and adherence to health standards and legal compliance. Sustainable cleaning practices, such as deep cleaning and daily cleaning, are gaining traction, driven by the increasing awareness of eco-friendly solutions. Process optimization and technology integration are key strategies for enhancing cleaning efficiency and offering specialized services, including emergency cleaning, restoration cleaning, and cleaning technology.
- According to a recent industry report, the market is expected to grow by over 5% annually. For instance, a leading hospitality chain reported a 10% increase in customer satisfaction ratings following the implementation of a new cleaning technology and team management strategy. This underscores the importance of continuous improvement and innovation in the contract cleaning services sector.
Dive into Technavio's robust research methodology, blending expert interviews, extensive data synthesis, and validated models for unparalleled Contract Cleaning Services Market insights. See full methodology.
Contract Cleaning Services Market Market Scope |
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Report Coverage |
Details |
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Page number |
203 |
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Base year |
2024 |
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Historic period |
2019-2023 |
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Forecast period |
2025-2029 |
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Growth momentum & CAGR |
Accelerate at a CAGR of 6.7% |
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Market growth 2025-2029 |
USD 165.3 billion |
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Market structure |
Fragmented |
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YoY growth 2024-2025(%) |
5.8 |
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Key countries |
US, China, Germany, Canada, India, South Korea, France, Japan, Italy, Brazil, UAE, UK, and Spain |
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Competitive landscape |
Leading Companies, Market Positioning of Companies, Competitive Strategies, and Industry Risks |
What are the Key Data Covered in this Contract Cleaning Services Market Research and Growth Report?
- CAGR of the Contract Cleaning Services industry during the forecast period
- Detailed information on factors that will drive the growth and forecasting between 2025 and 2029
- Precise estimation of the size of the market and its contribution of the industry in focus to the parent market
- Accurate predictions about upcoming growth and trends and changes in consumer behaviour
- Growth of the market across North America, Europe, APAC, South America, and Middle East and Africa
- Thorough analysis of the market's competitive landscape and detailed information about companies
- Comprehensive analysis of factors that will challenge the contract cleaning services market growth of industry companies
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