US Commercial And Residential Cleaning Services Market Analysis, Size, and Forecast 2025-2029

US Commercial And Residential Cleaning Services Market Size 2025-2029

The us commercial and residential cleaning services market size is forecast to increase by USD 37.8 billion, at a CAGR of 5.9% between 2024 and 2029.

• The Commercial and Residential Cleaning Services Market in the US is witnessing significant growth, driven by the increasing popularity of multifamily dwellings. This trend is fueled by demographic shifts, with a larger population opting for rental properties, particularly in urban areas. Another key driver is the increasing number of strategic alliances between cleaning service providers and property management companies, which offers economies of scale and enhanced service offerings. However, this market is not without challenges. Fluctuations in labor wages pose a significant hurdle, as the industry heavily relies on a labor-intensive workforce. Ensuring a steady workforce and maintaining competitive pricing while managing labor costs remains a significant challenge for market participants.
• Companies seeking to capitalize on market opportunities must focus on innovation, such as implementing advanced technologies to streamline operations and improve service quality. Additionally, strategic partnerships and collaborations can help mitigate labor cost pressures and provide a competitive edge. Navigating these challenges requires a deep understanding of market dynamics and a proactive approach to operational planning and cost management.

What will be the size of the US Commercial And Residential Cleaning Services Market during the forecast period?

Explore in-depth regional segment analysis with market size data - historical 2019-2023 and forecasts 2025-2029 - in the full report.
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• The commercial and residential cleaning services market in the US is a dynamic industry, encompassing various segments such as water damage restoration, legal compliance, emergency cleaning, and specialized services like odor removal, hvac cleaning, mold remediation, and restoration cleaning. With increasing industry regulations, operational efficiency and staff training are crucial for businesses to remain competitive. Inventory management and pricing strategies, including value-based pricing and specialty cleaning chemicals, also play significant roles in growth. Technology adoption, such as digital marketing and social media, is transforming the industry, enabling businesses to reach new clients through strategic partnerships and effective reputation management. Business acquisition and contract negotiation are key growth strategies, with long-term cleaning agreements offering stability and predictable revenue.
• Performance monitoring, risk assessment, and environmental impact are essential considerations for businesses in this industry. Specialized equipment and chemicals are vital for handling unique cleaning challenges, including healthcare cleaning and industrial cleaning. Franchise opportunities offer a proven business model and brand building potential for entrepreneurs.

How is this market segmented?

The market research report provides comprehensive data (region-wise segment analysis), with forecasts and estimates in "USD billion" for the period 2025-2029, as well as historical data from 2019-2023 for the following segments.

• Sector
  • Commercial
  • Residential
• Service Type
  • Janitorial services
  • Carpet and upholstery cleaning services
  • Outdoor areas
  • Others
• Technique
  • Traditional techniques
  • Eco-friendly techniques
• End-User
  • Households
  • Offices
  • Healthcare Facilities
  • Retail
• Service Mode
  • One-Time
  • Recurring (Daily, Weekly, Monthly)
  • Seasonal
• Geography
  • North America
    • US

By Sector Insights

The commercial segment is estimated to witness significant growth during the forecast period.

The commercial and residential cleaning services market in the US caters to various end-users in the commercial sector, including hospitality establishments, spas and salons, food service industries, healthcare organizations, and offices. The commercial segment is poised for substantial growth due to the escalating demand for cleaning services from commercial office buildings and healthcare organizations. OSHA compliance and quality control are crucial factors in commercial cleaning services, ensuring a clean and safe environment for employees and customers. Online booking systems and scheduling software streamline operations, enhancing efficiency and productivity. Marketing strategies, customer acquisition, and retention are essential for business expansion.

Apartment complexes and residential buildings also require regular cleaning services, contributing to the market's recurring revenue. Floor cleaning, window cleaning, and pressure washing are common services, while specialized offerings include carpet cleaning, upholstery cleaning, and hardwood floor cleaning. Green cleaning practices and eco-friendly cleaning solutions are gaining popularity due to sustainability initiatives. Project managers oversee operations, ensuring service contracts are met, and employee management is effective. Insurance claims and work compensation are essential considerations for commercial cleaning services. Janitorial services, waste management, and vacuum cleaners are essential cleaning equipment. Automated cleaning systems and franchise models offer cost savings and scalability.

Sanitization services, post-construction cleaning, and deep cleaning are essential services for maintaining a healthy and hygienic environment. Disinfection services and biodegradable cleaners are increasingly in demand due to the ongoing pandemic. Business insurance and liability insurance are crucial for risk management. Training programs and data analytics help improve productivity and efficiency. Technology integration, including AI-powered cleaning and mobile apps, streamlines operations and enhances customer satisfaction. In conclusion, the commercial and residential cleaning services market in the US is a dynamic and evolving industry, driven by the increasing demand for cleaning services from commercial office buildings and healthcare organizations.

Compliance standards, pricing models, and technology integration are key factors shaping the market's growth.

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The Commercial segment was valued at USD 78.20 billion in 2019 and showed a gradual increase during the forecast period.

Market Dynamics

Our researchers analyzed the data with 2024 as the base year, along with the key drivers, trends, and challenges. A holistic analysis of drivers will help companies refine their marketing strategies to gain a competitive advantage.

In the dynamic and competitive US market, commercial and residential cleaning services continue to thrive, catering to diverse clientele with unwavering dedication. These services encompass a broad spectrum, including janitorial, carpet cleaning, window washing, pressure washing, move-in/move-out cleaning, post-construction cleaning, and restoration services. Utilizing state-of-the-art equipment and eco-friendly products, professionals ensure a spotless environment, enhancing health and safety. Green cleaning, disaster recovery, and specialized services like air duct and upholstery cleaning further expand the offerings. By prioritizing customer satisfaction, flexibility, and affordability, these businesses maintain a strong presence in both commercial and residential sectors, ensuring a cleaner, healthier, and more beautiful space for all.

What are the US Commercial And Residential Cleaning Services Market drivers leading to the rise in adoption of the Industry?

• The surging demand for multifamily dwellings in the United States serves as the primary catalyst for market growth.

• The multifamily residential sector in the US has experienced significant growth due to economic, demographic, and social shifts. With the increasing popularity of multifamily living, the demand for commercial and residential cleaning services has surged. OSHA compliance, a critical aspect of the cleaning industry, ensures the safety and health of building occupants. Online booking systems and scheduling software streamline operations, enabling service providers to manage project contracts efficiently. Marketing strategies, such as targeted digital campaigns and referral programs, help attract and retain clients. Office cleaning, floor cleaning, and pressure washing are essential services for commercial clients, while apartment cleaning is a priority for residential clients.
• Quality control and insurance claims management are crucial for maintaining profitability and work compensation. Project managers oversee the execution of cleaning projects, ensuring adherence to service contracts and client expectations. Profitability analysis is a vital aspect of the cleaning business, requiring continuous monitoring of costs, pricing, and market trends. The cleaning industry's growth is expected to continue, driven by the increasing demand for enhanced cleaning services in response to the COVID-19 pandemic. In conclusion, the commercial and residential cleaning services market in the US presents numerous opportunities for businesses that prioritize OSHA compliance, invest in technology, and focus on quality and customer satisfaction.

What are the US Commercial And Residential Cleaning Services Market trends shaping the Industry?

• The formation of an increasing number of strategic alliances is a current market trend. This approach enables businesses to expand their reach, share resources, and leverage each other's strengths to gain a competitive edge.

• The commercial and residential cleaning services market in the US is characterized by intense competition due to the presence of numerous local and international companies. To stay competitive, market participants are focusing on strategic partnerships and innovation. For instance, they are adopting automated cleaning systems and microfiber cloths for improved efficiency and sanitization services. Additionally, pricing models, such as recurring revenue and franchise models, are being utilized to increase productivity and customer acquisition. Compliance with industry standards is essential, and companies are investing in employee management and training to maintain a high level of service quality.
• In the post-construction cleaning segment, companies are offering specialized services to meet the unique requirements of clients. Overall, the market is dynamic, with companies continually seeking to enhance their offerings and gain a competitive edge.

How does US Commercial And Residential Cleaning Services Market faces challenges face during its growth?

• The volatility in labor wages poses a significant challenge to the expansion and growth of industries.

• The commercial and residential cleaning services market in the US is subject to various dynamics that influence its growth. One significant challenge is the continuous fluctuations in labor wages, which can adversely impact the market. Underpayment of labor can lead to low efficiency and make training and hiring processes difficult. The reasons behind increasing labor costs include a supply-demand imbalance and government regulations on minimum wages in the cleaning service industry. For instance, the US government frequently updates its rules and regulations to establish a minimum wage for employees. This could result in a rise in base salary or other employee perks and benefits, such as health insurance.
• To maintain high-quality services, it's essential for cleaning businesses to invest in liability insurance, safety equipment, and technology integration. This includes window cleaning, waste management, vacuum cleaners, residential cleaning, hardwood floor cleaning, green cleaning, upholstery cleaning, and billing and invoicing systems. Additionally, technology integration, such as AI-powered cleaning, can help businesses expand and improve their services' efficiency and effectiveness. Cleaning supplies and chemicals are also crucial investments to ensure the best possible results for clients. In conclusion, the commercial and residential cleaning services market in the US is subject to various market dynamics, including labor costs and government regulations.
• To maintain high-quality services, businesses must invest in essential areas such as liability insurance, safety equipment, technology integration, cleaning supplies, and chemicals. By staying informed of market trends and adapting to changing regulations, cleaning businesses can continue to provide top-notch services to their clients. Recent research suggests that the market will continue to grow, driven by increasing demand for professional cleaning services and advancements in technology.

Exclusive US Commercial And Residential Cleaning Services Market Customer Landscape

The market forecasting report includes the adoption lifecycle of the market, covering from the innovator’s stage to the laggard’s stage. It focuses on adoption rates in different regions based on penetration. Furthermore, the report also includes key purchase criteria and drivers of price sensitivity to help companies evaluate and develop their market growth analysis strategies.

Customer Landscape

Key Companies & Market Insights

Companies are implementing various strategies, such as strategic alliances, market forecast partnerships, mergers and acquisitions, geographical expansion, and product/service launches, to enhance their presence in the market.

The market research and growth report includes detailed analyses of the competitive landscape of the market and information about key companies, including:

• ABM Industries Inc.
• Anago Cleaning Systems Inc.
• Bonus Building Care
• Buildingstars
• Cintas Corporation
• City Wide Cleaning Services
• CleanNet USA Inc.
• Coit Services Inc.
• Coverall North America Inc.
• Handy
• Harvard Maintenance
• ISS AS
• JAN PRO Franchising International Inc
• Jani King International Inc.
• MaidPro
• Neighborly Co.
• OFFICE PRIDE
• Stratus Building Solutions
• The Cleaning Authority LLC.
• The ServiceMaster Co. LLC
• Vanguard Cleaning Systems Inc.

Qualitative and quantitative analysis of companies has been conducted to help clients understand the wider business environment as well as the strengths and weaknesses of key market players. Data is qualitatively analyzed to categorize companies as pure play, category-focused, industry-focused, and diversified; it is quantitatively analyzed to categorize companies as dominant, leading, strong, tentative, and weak.

Recent Development and News in Commercial And Residential Cleaning Services Market In US

• In January 2024, Ecolab, a leading provider of water, hygiene, and energy technologies and services, announced the acquisition of ServiceMaster's cleaning and disinfection business for approximately USD725 million (Business Wire). This strategic move expanded Ecolab's presence in the commercial and residential cleaning services market, strengthening its position in the industry.
• In March 2024, ISS Facility Services, a global player in facility management, entered into a partnership with XYZ Tech, a technology company specializing in robotics and automation. Together, they launched an innovative robotic cleaning solution for large commercial spaces, aiming to enhance efficiency and productivity (ISS.Com).
• In April 2025, The ServiceMaster Company, a leading provider of essential residential and commercial services, completed a USD150 million funding round, led by Blackstone Group Inc. The funds will be used to expand its service offerings, enhance technology, and fuel growth in the US market (Bloomberg).
• In May 2025, the Environmental Protection Agency (EPA) announced new guidelines for the use of disinfectants in commercial and residential settings. The guidelines emphasize the importance of using EPA-registered disinfectants to combat the ongoing COVID-19 pandemic and ensure effective cleaning and disinfection (EPA.Gov). This policy change is expected to drive demand for professional cleaning services in the US market.

Research Analyst Overview

The commercial and residential cleaning services market in the US continues to evolve, with dynamic market activities unfolding across various sectors. Window cleaning companies integrate technology, such as mobile apps and online booking systems, to streamline operations and enhance customer experience. Waste management firms invest in automated cleaning systems and eco-friendly cleaning solutions to cater to sustainability initiatives. Office cleaning services prioritize OSHA compliance and quality control to ensure a safe and healthy work environment. Project managers employ efficiency metrics and scheduling software to optimize workflows and meet client expectations. Liability insurance and safety equipment are essential for all cleaning businesses, providing a protective shield against potential risks.

Residential cleaning services focus on customer satisfaction through personalized services and recurring revenue models. House cleaning companies train their cleaning technicians in the latest techniques, using microfiber cloths and green cleaning solutions. Upholstery cleaning and hardwood floor cleaning services offer specialized services to cater to diverse customer needs. Business expansion is a key trend, with franchise models and AI-powered cleaning technology enabling growth. Janitorial services leverage data analytics for pricing models and risk management. Sanitization services and disinfection solutions have gained prominence in the wake of the pandemic. Profitability analysis, customer acquisition, and employee management are critical areas of focus for cleaning businesses.

Billing and invoicing solutions streamline financial operations, while business insurance safeguards against unforeseen risks. Deep cleaning services and carpet cleaning offer comprehensive solutions for maintaining a clean and healthy environment. In the realm of commercial cleaning, pressure washing and power washing services are in high demand for exterior maintenance. Training programs and compliance standards ensure a skilled and certified workforce. Service contracts and pricing models offer flexibility and value to clients. The cleaning industry's ongoing evolution reflects its commitment to innovation and meeting the evolving needs of its diverse clientele. From technology integration and sustainability initiatives to customer satisfaction and risk management, the market's dynamism is a testament to its resilience and adaptability.

Dive into Technavio’s robust research methodology, blending expert interviews, extensive data synthesis, and validated models for unparalleled Commercial And Residential Cleaning Services Market in US insights. See full methodology.

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What are the Key Data Covered in this Market Research Report?

• CAGR of the market during the forecast period
• Detailed information on factors that will drive the market growth and forecasting between 2025 and 2029
• Precise estimation of the size of the market and its contribution of the market in focus to the parent market
• Accurate predictions about upcoming market growth and trends and changes in consumer behaviour
• Growth of the market across US
• Thorough analysis of the market’s competitive landscape and detailed information about companies
• Comprehensive analysis of factors that will challenge the growth of market companies

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