1 Executive Summary
- 1.1 Market overview
- Executive Summary - Chart on Market Overview
- Executive Summary - Data Table on Market Overview
- Executive Summary - Chart on Global Market Characteristics
- Executive Summary - Chart on Market by Geography
- Executive Summary - Chart on Market Segmentation by Service Type
- Executive Summary - Chart on Market Segmentation by Customer Type
- Executive Summary - Chart on Incremental Growth
- Executive Summary - Data Table on Incremental Growth
- Executive Summary - Chart on Company Market Positioning
2 Technavio Analysis
- 2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
- 2.2 Criticality of inputs and Factors of differentiation
- Overview on criticality of inputs and factors of differentiation
- 2.3 Factors of disruption
- Overview on factors of disruption
- 2.4 Impact of drivers and challenges
- Impact of drivers and challenges in 2023 and 2028
3 Market Landscape
- 3.1 Market ecosystem
- Parent Market
- Data Table on - Parent Market
- 3.2 Market characteristics
- Market characteristics analysis
4 Market Sizing
- 4.1 Market definition
- Offerings of companies included in the market definition
- 4.2 Market segment analysis
- 4.4 Market outlook: Forecast for 2023-2028
- Chart on Global - Market size and forecast 2023-2028 ($ billion)
- Data Table on Global - Market size and forecast 2023-2028 ($ billion)
- Chart on Global Market: Year-over-year growth 2023-2028 (%)
- Data Table on Global Market: Year-over-year growth 2023-2028 (%)
5 Historic Market Size
- 5.1 Global Business Process-As-A-Service Market 2018 - 2022
- Historic Market Size - Data Table on Global Business Process-As-A-Service Market 2018 - 2022 ($ billion)
- 5.2 Service Type segment analysis 2018 - 2022
- Historic Market Size - Service Type Segment 2018 - 2022 ($ billion)
- 5.3 Customer Type segment analysis 2018 - 2022
- Historic Market Size - Customer Type Segment 2018 - 2022 ($ billion)
- 5.4 Geography segment analysis 2018 - 2022
- Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
- 5.5 Country segment analysis 2018 - 2022
- Historic Market Size - Country Segment 2018 - 2022 ($ billion)
6 Additional Value/Volume Data
- 6.1 Business process-as-a-service market by country 2023 - 2028 ($ billion)
- Market Size (value) - Data Table on Business process-as-a-service market by Country 2023 - 2028 ($ billion)
7 Five Forces Analysis
- 7.1 Five forces summary
- Five forces analysis - Comparison between 2023 and 2028
- 7.2 Bargaining power of buyers
- Bargaining power of buyers - Impact of key factors 2023 and 2028
- 7.3 Bargaining power of suppliers
- Bargaining power of suppliers - Impact of key factors in 2023 and 2028
- 7.4 Threat of new entrants
- Threat of new entrants - Impact of key factors in 2023 and 2028
- 7.5 Threat of substitutes
- Threat of substitutes - Impact of key factors in 2023 and 2028
- 7.6 Threat of rivalry
- Threat of rivalry - Impact of key factors in 2023 and 2028
- 7.7 Market condition
- Chart on Market condition - Five forces 2023 and 2028
8 Market Segmentation by Service Type
- 8.1 Market segments
- Chart on Service Type - Market share 2023-2028 (%)
- Data Table on Service Type - Market share 2023-2028 (%)
- 8.2 Comparison by Service Type
- Chart on Comparison by Service Type
- Data Table on Comparison by Service Type
- 8.3 Customer service - Market size and forecast 2023-2028
- Chart on Customer service - Market size and forecast 2023-2028 ($ billion)
- Data Table on Customer service - Market size and forecast 2023-2028 ($ billion)
- Chart on Customer service - Year-over-year growth 2023-2028 (%)
- Data Table on Customer service - Year-over-year growth 2023-2028 (%)
- 8.4 Finance and accounting - Market size and forecast 2023-2028
- Chart on Finance and accounting - Market size and forecast 2023-2028 ($ billion)
- Data Table on Finance and accounting - Market size and forecast 2023-2028 ($ billion)
- Chart on Finance and accounting - Year-over-year growth 2023-2028 (%)
- Data Table on Finance and accounting - Year-over-year growth 2023-2028 (%)
- 8.5 Human Resource - Market size and forecast 2023-2028
- Chart on Human Resource - Market size and forecast 2023-2028 ($ billion)
- Data Table on Human Resource - Market size and forecast 2023-2028 ($ billion)
- Chart on Human Resource - Year-over-year growth 2023-2028 (%)
- Data Table on Human Resource - Year-over-year growth 2023-2028 (%)
- 8.6 Procurement and supply chain - Market size and forecast 2023-2028
- Chart on Procurement and supply chain - Market size and forecast 2023-2028 ($ billion)
- Data Table on Procurement and supply chain - Market size and forecast 2023-2028 ($ billion)
- Chart on Procurement and supply chain - Year-over-year growth 2023-2028 (%)
- Data Table on Procurement and supply chain - Year-over-year growth 2023-2028 (%)
- 8.7 Others - Market size and forecast 2023-2028
- Chart on Others - Market size and forecast 2023-2028 ($ billion)
- Data Table on Others - Market size and forecast 2023-2028 ($ billion)
- Chart on Others - Year-over-year growth 2023-2028 (%)
- Data Table on Others - Year-over-year growth 2023-2028 (%)
- 8.8 Market opportunity by Service Type
- Market opportunity by Service Type ($ billion)
- Data Table on Market opportunity by Service Type ($ billion)
9 Market Segmentation by Customer Type
- 9.1 Market segments
- Chart on Customer Type - Market share 2023-2028 (%)
- Data Table on Customer Type - Market share 2023-2028 (%)
- 9.2 Comparison by Customer Type
- Chart on Comparison by Customer Type
- Data Table on Comparison by Customer Type
- 9.3 Large Enterprises - Market size and forecast 2023-2028
- Chart on Large Enterprises - Market size and forecast 2023-2028 ($ billion)
- Data Table on Large Enterprises - Market size and forecast 2023-2028 ($ billion)
- Chart on Large Enterprises - Year-over-year growth 2023-2028 (%)
- Data Table on Large Enterprises - Year-over-year growth 2023-2028 (%)
- 9.4 Small and Medium Enterprises - Market size and forecast 2023-2028
- Chart on Small and Medium Enterprises - Market size and forecast 2023-2028 ($ billion)
- Data Table on Small and Medium Enterprises - Market size and forecast 2023-2028 ($ billion)
- Chart on Small and Medium Enterprises - Year-over-year growth 2023-2028 (%)
- Data Table on Small and Medium Enterprises - Year-over-year growth 2023-2028 (%)
- 9.5 Market opportunity by Customer Type
- Market opportunity by Customer Type ($ billion)
- Data Table on Market opportunity by Customer Type ($ billion)
10 Customer Landscape
- 10.1 Customer landscape overview
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
11 Geographic Landscape
- 11.1 Geographic segmentation
- Chart on Market share by geography 2023-2028 (%)
- Data Table on Market share by geography 2023-2028 (%)
- 11.2 Geographic comparison
- Chart on Geographic comparison
- Data Table on Geographic comparison
- 11.3 North America - Market size and forecast 2023-2028
- Chart on North America - Market size and forecast 2023-2028 ($ billion)
- Data Table on North America - Market size and forecast 2023-2028 ($ billion)
- Chart on North America - Year-over-year growth 2023-2028 (%)
- Data Table on North America - Year-over-year growth 2023-2028 (%)
- 11.4 Europe - Market size and forecast 2023-2028
- Chart on Europe - Market size and forecast 2023-2028 ($ billion)
- Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
- Chart on Europe - Year-over-year growth 2023-2028 (%)
- Data Table on Europe - Year-over-year growth 2023-2028 (%)
- 11.5 APAC - Market size and forecast 2023-2028
- Chart on APAC - Market size and forecast 2023-2028 ($ billion)
- Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
- Chart on APAC - Year-over-year growth 2023-2028 (%)
- Data Table on APAC - Year-over-year growth 2023-2028 (%)
- 11.6 Middle East and Africa - Market size and forecast 2023-2028
- Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
- Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
- Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
- Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
- 11.7 South America - Market size and forecast 2023-2028
- Chart on South America - Market size and forecast 2023-2028 ($ billion)
- Data Table on South America - Market size and forecast 2023-2028 ($ billion)
- Chart on South America - Year-over-year growth 2023-2028 (%)
- Data Table on South America - Year-over-year growth 2023-2028 (%)
- 11.8 US - Market size and forecast 2023-2028
- Chart on US - Market size and forecast 2023-2028 ($ billion)
- Data Table on US - Market size and forecast 2023-2028 ($ billion)
- Chart on US - Year-over-year growth 2023-2028 (%)
- Data Table on US - Year-over-year growth 2023-2028 (%)
- 11.9 UK - Market size and forecast 2023-2028
- Chart on UK - Market size and forecast 2023-2028 ($ billion)
- Data Table on UK - Market size and forecast 2023-2028 ($ billion)
- Chart on UK - Year-over-year growth 2023-2028 (%)
- Data Table on UK - Year-over-year growth 2023-2028 (%)
- 11.10 China - Market size and forecast 2023-2028
- Chart on China - Market size and forecast 2023-2028 ($ billion)
- Data Table on China - Market size and forecast 2023-2028 ($ billion)
- Chart on China - Year-over-year growth 2023-2028 (%)
- Data Table on China - Year-over-year growth 2023-2028 (%)
- 11.11 Japan - Market size and forecast 2023-2028
- Chart on Japan - Market size and forecast 2023-2028 ($ billion)
- Data Table on Japan - Market size and forecast 2023-2028 ($ billion)
- Chart on Japan - Year-over-year growth 2023-2028 (%)
- Data Table on Japan - Year-over-year growth 2023-2028 (%)
- 11.12 Germany - Market size and forecast 2023-2028
- Chart on Germany - Market size and forecast 2023-2028 ($ billion)
- Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
- Chart on Germany - Year-over-year growth 2023-2028 (%)
- Data Table on Germany - Year-over-year growth 2023-2028 (%)
- 11.13 France - Market size and forecast 2023-2028
- Chart on France - Market size and forecast 2023-2028 ($ billion)
- Data Table on France - Market size and forecast 2023-2028 ($ billion)
- Chart on France - Year-over-year growth 2023-2028 (%)
- Data Table on France - Year-over-year growth 2023-2028 (%)
- 11.14 Market opportunity by geography
- Market opportunity by geography ($ billion)
- Data Tables on Market opportunity by geography ($ billion)
12 Drivers, Challenges, and Opportunity/Restraints
- 12.3 Impact of drivers and challenges
- Impact of drivers and challenges in 2023 and 2028
- 12.4 Market opportunities/restraints
13 Competitive Landscape
- 13.2 Competitive Landscape
- Overview on criticality of inputs and factors of differentiation
- 13.3 Landscape disruption
- Overview on factors of disruption
- 13.4 Industry risks
- Impact of key risks on business
14 Competitive Analysis
- 14.2 Company ranking index
- 14.3 Market positioning of companies
- Matrix on companies position and classification
- 14.4 Accenture Plc
- Accenture Plc - Overview
- Accenture Plc - Business segments
- Accenture Plc - Key news
- Accenture Plc - Key offerings
- Accenture Plc - Segment focus
- SWOT
- 14.5 Capgemini Service SAS
- Capgemini Service SAS - Overview
- Capgemini Service SAS - Business segments
- Capgemini Service SAS - Key news
- Capgemini Service SAS - Key offerings
- Capgemini Service SAS - Segment focus
- SWOT
- 14.6 Cognizant Technology Solutions Corp.
- Cognizant Technology Solutions Corp. - Overview
- Cognizant Technology Solutions Corp. - Business segments
- Cognizant Technology Solutions Corp. - Key news
- Cognizant Technology Solutions Corp. - Key offerings
- Cognizant Technology Solutions Corp. - Segment focus
- SWOT
- 14.7 Conduent Inc.
- Conduent Inc. - Overview
- Conduent Inc. - Business segments
- Conduent Inc. - Key news
- Conduent Inc. - Key offerings
- Conduent Inc. - Segment focus
- SWOT
- 14.8 Fujitsu Ltd.
- Fujitsu Ltd. - Overview
- Fujitsu Ltd. - Business segments
- Fujitsu Ltd. - Key news
- Fujitsu Ltd. - Key offerings
- Fujitsu Ltd. - Segment focus
- SWOT
- 14.9 Genpact Ltd.
- Genpact Ltd. - Overview
- Genpact Ltd. - Business segments
- Genpact Ltd. - Key news
- Genpact Ltd. - Key offerings
- Genpact Ltd. - Segment focus
- SWOT
- 14.10 HCL Technologies Ltd.
- HCL Technologies Ltd. - Overview
- HCL Technologies Ltd. - Business segments
- HCL Technologies Ltd. - Key news
- HCL Technologies Ltd. - Key offerings
- HCL Technologies Ltd. - Segment focus
- SWOT
- 14.11 Infosys Ltd.
- Infosys Ltd. - Overview
- Infosys Ltd. - Business segments
- Infosys Ltd. - Key news
- Infosys Ltd. - Key offerings
- Infosys Ltd. - Segment focus
- SWOT
- 14.12 International Business Machines Corp.
- International Business Machines Corp. - Overview
- International Business Machines Corp. - Business segments
- International Business Machines Corp. - Key news
- International Business Machines Corp. - Key offerings
- International Business Machines Corp. - Segment focus
- SWOT
- 14.13 Oracle Corp.
- Oracle Corp. - Overview
- Oracle Corp. - Business segments
- Oracle Corp. - Key news
- Oracle Corp. - Key offerings
- Oracle Corp. - Segment focus
- SWOT
- 14.14 Tata Consultancy Services Ltd.
- Tata Consultancy Services Ltd. - Overview
- Tata Consultancy Services Ltd. - Business segments
- Tata Consultancy Services Ltd. - Key news
- Tata Consultancy Services Ltd. - Key offerings
- Tata Consultancy Services Ltd. - Segment focus
- SWOT
- 14.15 Tech Mahindra Ltd.
- Tech Mahindra Ltd. - Overview
- Tech Mahindra Ltd. - Business segments
- Tech Mahindra Ltd. - Key news
- Tech Mahindra Ltd. - Key offerings
- Tech Mahindra Ltd. - Segment focus
- SWOT
- 14.16 Vast Edge Inc.
- Vast Edge Inc. - Overview
- Vast Edge Inc. - Product / Service
- Vast Edge Inc. - Key offerings
- SWOT
- 14.17 Virtusa Corp.
- Virtusa Corp. - Overview
- Virtusa Corp. - Product / Service
- Virtusa Corp. - Key offerings
- SWOT
- 14.18 Wipro Ltd.
- Wipro Ltd. - Overview
- Wipro Ltd. - Business segments
- Wipro Ltd. - Key news
- Wipro Ltd. - Key offerings
- Wipro Ltd. - Segment focus
- SWOT
15 Appendix
- 15.2 Inclusions and exclusions checklist
- Inclusions checklist
- Exclusions checklist
- 15.3 Currency conversion rates for US$
- Currency conversion rates for US$
- 15.4 Research methodology
- 15.7 Validation techniques employed for market sizing
- Validation techniques employed for market sizing
- 15.9 360 degree market analysis
- 360 degree market analysis
- 15.10 List of abbreviations
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