Global UC Market 2015-2019

  • Published: Nov 2014
  • Pages: 92
  • SKU: IRTNTR4636

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About Unified Communication
UC is a system that integrates real-time communication services such as presence information, telephony, instant messaging, video conferencing, data sharing, and others, with non-real-time communication services such as unified messaging (email, SMS, and fax). It enables an individual to send messages in one medium and receive messages in another medium. For instance, one can receive a voicemail message and choose to access it through email or a cellphone. UC finds application in various industries such as Healthcare, Education, Finance and Banking, and Hospitality.
TechNavio's analysts forecast the Global Unified Communication market to grow at a CAGR of 14.08 percent over the period 2014-2019.

Covered in this Report
The Global Unified Communication market can be segmented as On Premise and Hosted. In addition, it can also be segmented into Enterprise and Government based on user application. Based on enterprise components, the market is segmented into Telephony, Email, Unified Communication, Web Conferencing, Video Conferencing, Instant, Messaging, Wireless Email Services, Audio conferencing, and Other. Also, based on end-user industry, the market is segmented as IT Industry, BFSI Industry, Healthcare Industry, Telecommunication Industry, and Others.
TechNavio's report, the Global Unified Communication market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, and the EMEA and APAC regions; it also covers the Global Unified Communication market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.

Key Regions
• America
• EMEA     

Key Vendors
• Alcatel-Lucent
• Avaya
• Cisco Systems
• Microsoft
• Polycom
• Unify

Other Prominent Vendors
 • Aastra Technologies
• Adtran
• Aruba Networks
• BT
• Centile
• Citrix Systems
• Computer Sciences
• Critical Links
• Good Technology
• Happiest Minds Technologies
• Hewlett-Packard
• Interactive Intelligence
• Meru Networks
• Mitel Networks
• PanTerra Networks
• Revation Systems
• Toshiba
• TrueConf
• Verizon Communications
• Webley

Market Driver
• Need for Affordable Enterprise Communication Solutions
• For a full, detailed list, view our report

Market Challenge
• Requirement for High Initial Investment
• For a full, detailed list, view our report

Market Trend
• Increased Adoption of Hosted UC
• For a full, detailed list, view our report

Key Questions Answered in this Report
• What will the market size be in 2018 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?

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01. Executive Summary
02. List of Abbreviations
03. Scope of the Report
03.1 Market Overview
03.2 Product Offerings
04. Market Research Methodology
04.1 Market Research Process
04.2 Research Methodology
05. Introduction
06. Technical Overview
06.1 Introduction
06.2 Types of UC
06.3 Characteristics of UC
07. Market Landscape
07.1 Market Overview
07.2 Market Size and Forecast
07.3 Five Forces Analysis
08. Market Segmentation by Product
08.1 Global UC Market Segmentation by Product
08.2 Global On-premise UC Market 2014-2019
08.2.1 Market Size and Forecast
08.3 Global Hosted UC Market 2014-2019
08.3.1 Market Size and Forecast
09. Market Segmentation by Users Application
09.1 Global UC Market by Users Application 2014
09.2 Global Enterprise UC Market
09.2.1 Market Size and Forecast
09.3 Global Government UC Market
09.3.1 Market Size and Forecast
10. Market Segmentation by UC Components
10.1 Global UC Market Segmentation by UC Components
11. Enterprise UC Market Segmentation by End-user Industry
11.1 Market Size and Forecast
12. Geographical Segmentation
12.1 Global UC Market by Geographical Segmentation
13. Buying Criteria
14. Market Growth Drivers
15. Drivers and their Impact
16. Market Challenges
17. Impact of Drivers and Challenges
18. Market Trends
19. Trends and their Impact
20. Vendor Landscape
20.1 Competitive Scenario
20.2 Market Share Analysis 2013
20.3 Other Prominent Vendors
21. Key Vendor Analysis
21.1 Avaya
21.1.1 Key Facts
21.1.2 Business Overview
21.1.3 Business Segmentation by Revenue 2013
21.1.4 Business Segmentation by Revenue 2012 and 2013
21.1.5 Geographical Segmentation by Revenue 2013
21.1.6 Business Strategy
21.1.7 Recent Developments
21.1.8 SWOT Analysis
21.2 Alcatel-Lucent
21.2.1 Key Facts
21.2.2 Business Overview
21.2.3 Business Segmentation
21.2.4 Business Segmentation by Revenue 2012 and 2013
21.2.5 Geographical Segmentation by Revenue 2013
21.2.6 Business Strategy
21.2.7 Recent Developments
21.2.8 SWOT Analysis
21.3 Cisco Systems
21.3.1 Key Facts
21.3.2 Business Overview
21.3.3 Business Segmentation by Revenue
21.3.4 Geographical Segmentation by Revenue
21.3.5 Business Strategy
21.3.6 Key Information
21.3.7 SWOT Analysis
21.4 Microsoft
21.4.1 Key Facts
21.4.2 Business Overview
21.4.3 Business Segmentation by Revenue 2013
21.4.4 Business Segmentation by Revenue 2012 and 2013
21.4.5 Geographical Segmentation by Revenue 2013
21.4.6 Business Strategy
21.4.7 Recent Developments
21.4.8 SWOT Analysis
21.5 Polycom
21.5.1 Key Facts
21.5.2 Business Overview
21.5.3 Product Segmentation by Revenue 2013
21.5.4 Products Segmentation by Revenue 2012 and 2013
21.5.5 Geographical Segmentation by Revenue 2013
21.5.6 Business Strategy
21.5.7 Recent Developments
21.5.8 SWOT Analysis
21.6 Unify
21.6.1 Key Facts
21.6.2 Business Overview
21.6.3 Business Segmentation by Revenue 2013
21.6.4 Industry Solutions
21.6.5 Key Services
21.6.6 Business Strategy
21.6.7 Recent Developments
21.6.8 SWOT Analysis
22. Other Reports in this Series

Research Framework

Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.


Primary sources

  • Manufacturers and suppliers
  • Channel partners
  • Industry experts
  • Strategic decision makers

Secondary sources

  • Industry journals and periodicals
  • Government data
  • Financial reports of key industry players
  • Historical data
  • Press releases


Data Synthesis

  • Collation of data
  • Estimation of key figures
  • Analysis of derived insights

Data Validation

  • Triangulation with data models
  • Reference against proprietary databases
  • Corroboration with industry experts



  • Market drivers
  • Market challenges
  • Market trends
  • Five forces analysis


  • Market size and forecast
  • Market segmentation
  • Geographical insights
  • Competitive landscape
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