1 Executive Summary
- 1.1 Market overview
- Executive Summary - Chart on Market Overview
- Executive Summary - Data Table on Market Overview
- Executive Summary - Chart on Global Market Characteristics
- Executive Summary - Chart on Market by Geography
- Executive Summary - Chart on Market Segmentation by Deployment
- Executive Summary - Chart on Market Segmentation by Application
- Executive Summary - Chart on Incremental Growth
- Executive Summary - Data Table on Incremental Growth
- Executive Summary - Chart on Company Market Positioning
2 Technavio Analysis
- 2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
- 2.2 Criticality of inputs and Factors of differentiation
- Overview on criticality of inputs and factors of differentiation
- 2.3 Factors of disruption
- Overview on factors of disruption
- 2.4 Impact of drivers and challenges
- Impact of drivers and challenges in 2024 and 2029
3 Market Landscape
- 3.1 Market ecosystem
- Parent Market
- Data Table on - Parent Market
- 3.2 Market characteristics
- Market characteristics analysis
4 Market Sizing
- 4.1 Market definition
- Offerings of companies included in the market definition
- 4.2 Market segment analysis
- 4.4 Market outlook: Forecast for 2024-2029
- Chart on Global - Market size and forecast 2024-2029 ($ billion)
- Data Table on Global - Market size and forecast 2024-2029 ($ billion)
- Chart on Global Market: Year-over-year growth 2024-2029 (%)
- Data Table on Global Market: Year-over-year growth 2024-2029 (%)
5 Historic Market Size
- 5.1 Global Shared Services Market 2019 - 2023
- Historic Market Size - Data Table on Global Shared Services Market 2019 - 2023 ($ billion)
- 5.2 Deployment segment analysis 2019 - 2023
- Historic Market Size - Deployment Segment 2019 - 2023 ($ billion)
- 5.3 Application segment analysis 2019 - 2023
- Historic Market Size - Application Segment 2019 - 2023 ($ billion)
- 5.4 Geography segment analysis 2019 - 2023
- Historic Market Size - Geography Segment 2019 - 2023 ($ billion)
- 5.5 Country segment analysis 2019 - 2023
- Historic Market Size - Country Segment 2019 - 2023 ($ billion)
6 Qualitative Analysis
- 6.1 The AI impact on Global Shared Services Market
7 Five Forces Analysis
- 7.1 Five forces summary
- Five forces analysis - Comparison between 2024 and 2029
- 7.2 Bargaining power of buyers
- Bargaining power of buyers - Impact of key factors 2024 and 2029
- 7.3 Bargaining power of suppliers
- Bargaining power of suppliers - Impact of key factors in 2024 and 2029
- 7.4 Threat of new entrants
- Threat of new entrants - Impact of key factors in 2024 and 2029
- 7.5 Threat of substitutes
- Threat of substitutes - Impact of key factors in 2024 and 2029
- 7.6 Threat of rivalry
- Threat of rivalry - Impact of key factors in 2024 and 2029
- 7.7 Market condition
- Chart on Market condition - Five forces 2024 and 2029
8 Market Segmentation by Deployment
- 8.1 Market segments
- Chart on Deployment - Market share (2024-2029) (%)
- Data Table on Deployment - Market share (2024-2029) (%)
- 8.2 Comparison by Deployment
- Chart on Comparison by Deployment
- Data Table on Comparison by Deployment
- 8.3 On premises - Market size and forecast (2024-2029)
- Chart on On premises - Market size and forecast (2024-2029) ($ billion)
- Data Table on On premises - Market size and forecast (2024-2029) ($ billion)
- Chart on On premises - Year-over-year growth (2024-2029) (%)
- Data Table on On premises - Year-over-year growth (2024-2029) (%)
- 8.4 Cloud - Market size and forecast (2024-2029)
- Chart on Cloud - Market size and forecast (2024-2029) ($ billion)
- Data Table on Cloud - Market size and forecast (2024-2029) ($ billion)
- Chart on Cloud - Year-over-year growth (2024-2029) (%)
- Data Table on Cloud - Year-over-year growth (2024-2029) (%)
- 8.5 Market opportunity by Deployment
- Market opportunity by Deployment ($ billion)
- Data Table on Market opportunity by Deployment ($ billion)
9 Market Segmentation by Application
- 9.1 Market segments
- Chart on Application - Market share (2024-2029) (%)
- Data Table on Application - Market share (2024-2029) (%)
- 9.2 Comparison by Application
- Chart on Comparison by Application
- Data Table on Comparison by Application
- 9.3 Finance and Accounting - Market size and forecast (2024-2029)
- Chart on Finance and Accounting - Market size and forecast (2024-2029) ($ billion)
- Data Table on Finance and Accounting - Market size and forecast (2024-2029) ($ billion)
- Chart on Finance and Accounting - Year-over-year growth (2024-2029) (%)
- Data Table on Finance and Accounting - Year-over-year growth (2024-2029) (%)
- 9.4 Human Resources - Market size and forecast (2024-2029)
- Chart on Human Resources - Market size and forecast (2024-2029) ($ billion)
- Data Table on Human Resources - Market size and forecast (2024-2029) ($ billion)
- Chart on Human Resources - Year-over-year growth (2024-2029) (%)
- Data Table on Human Resources - Year-over-year growth (2024-2029) (%)
- 9.5 Information Technology - Market size and forecast (2024-2029)
- Chart on Information Technology - Market size and forecast (2024-2029) ($ billion)
- Data Table on Information Technology - Market size and forecast (2024-2029) ($ billion)
- Chart on Information Technology - Year-over-year growth (2024-2029) (%)
- Data Table on Information Technology - Year-over-year growth (2024-2029) (%)
- 9.6 Supply Chain Management - Market size and forecast (2024-2029)
- Chart on Supply Chain Management - Market size and forecast (2024-2029) ($ billion)
- Data Table on Supply Chain Management - Market size and forecast (2024-2029) ($ billion)
- Chart on Supply Chain Management - Year-over-year growth (2024-2029) (%)
- Data Table on Supply Chain Management - Year-over-year growth (2024-2029) (%)
- 9.7 Market opportunity by Application
- Market opportunity by Application ($ billion)
- Data Table on Market opportunity by Application ($ billion)
10 Market Segmentation by End-User
- 10.1 Market segments
- Chart on End-User - Market share (2024-2029) (%)
- Data Table on End-User - Market share (2024-2029) (%)
- 10.2 Comparison by End-User
- Chart on Comparison by End-User
- Data Table on Comparison by End-User
- 10.3 BFSI - Market size and forecast (2024-2029)
- Chart on BFSI - Market size and forecast (2024-2029) ($ billion)
- Data Table on BFSI - Market size and forecast (2024-2029) ($ billion)
- Chart on BFSI - Year-over-year growth (2024-2029) (%)
- Data Table on BFSI - Year-over-year growth (2024-2029) (%)
- 10.4 Healthcare - Market size and forecast (2024-2029)
- Chart on Healthcare - Market size and forecast (2024-2029) ($ billion)
- Data Table on Healthcare - Market size and forecast (2024-2029) ($ billion)
- Chart on Healthcare - Year-over-year growth (2024-2029) (%)
- Data Table on Healthcare - Year-over-year growth (2024-2029) (%)
- 10.5 Manufacturing - Market size and forecast (2024-2029)
- Chart on Manufacturing - Market size and forecast (2024-2029) ($ billion)
- Data Table on Manufacturing - Market size and forecast (2024-2029) ($ billion)
- Chart on Manufacturing - Year-over-year growth (2024-2029) (%)
- Data Table on Manufacturing - Year-over-year growth (2024-2029) (%)
- 10.6 Retail - Market size and forecast (2024-2029)
- Chart on Retail - Market size and forecast (2024-2029) ($ billion)
- Data Table on Retail - Market size and forecast (2024-2029) ($ billion)
- Chart on Retail - Year-over-year growth (2024-2029) (%)
- Data Table on Retail - Year-over-year growth (2024-2029) (%)
- 10.7 Market opportunity by End-User
- Market opportunity by End-User ($ billion)
- Data Table on Market opportunity by End-User ($ billion)
11 Customer Landscape
- 11.1 Customer landscape overview
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
12 Geographic Landscape
- 12.1 Geographic segmentation
- Chart on Market share by geography 2024-2029 (%)
- Data Table on Market share by geography 2024-2029 (%)
- 12.2 Geographic comparison
- Chart on Geographic comparison
- Data Table on Geographic comparison
- 12.3 North America - Market size and forecast 2024-2029
- Chart on North America - Market size and forecast 2024-2029 ($ billion)
- Data Table on North America - Market size and forecast 2024-2029 ($ billion)
- Chart on North America - Year-over-year growth 2024-2029 (%)
- Data Table on North America - Year-over-year growth 2024-2029 (%)
- 12.4 Europe - Market size and forecast 2024-2029
- Chart on Europe - Market size and forecast 2024-2029 ($ billion)
- Data Table on Europe - Market size and forecast 2024-2029 ($ billion)
- Chart on Europe - Year-over-year growth 2024-2029 (%)
- Data Table on Europe - Year-over-year growth 2024-2029 (%)
- 12.5 APAC - Market size and forecast 2024-2029
- Chart on APAC - Market size and forecast 2024-2029 ($ billion)
- Data Table on APAC - Market size and forecast 2024-2029 ($ billion)
- Chart on APAC - Year-over-year growth 2024-2029 (%)
- Data Table on APAC - Year-over-year growth 2024-2029 (%)
- 12.6 South America - Market size and forecast 2024-2029
- Chart on South America - Market size and forecast 2024-2029 ($ billion)
- Data Table on South America - Market size and forecast 2024-2029 ($ billion)
- Chart on South America - Year-over-year growth 2024-2029 (%)
- Data Table on South America - Year-over-year growth 2024-2029 (%)
- 12.7 Middle East and Africa - Market size and forecast 2024-2029
- Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
- Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ billion)
- Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
- Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
- 12.8 US - Market size and forecast 2024-2029
- Chart on US - Market size and forecast 2024-2029 ($ billion)
- Data Table on US - Market size and forecast 2024-2029 ($ billion)
- Chart on US - Year-over-year growth 2024-2029 (%)
- Data Table on US - Year-over-year growth 2024-2029 (%)
- 12.9 China - Market size and forecast 2024-2029
- Chart on China - Market size and forecast 2024-2029 ($ billion)
- Data Table on China - Market size and forecast 2024-2029 ($ billion)
- Chart on China - Year-over-year growth 2024-2029 (%)
- Data Table on China - Year-over-year growth 2024-2029 (%)
- 12.10 India - Market size and forecast 2024-2029
- Chart on India - Market size and forecast 2024-2029 ($ billion)
- Data Table on India - Market size and forecast 2024-2029 ($ billion)
- Chart on India - Year-over-year growth 2024-2029 (%)
- Data Table on India - Year-over-year growth 2024-2029 (%)
- 12.11 Germany - Market size and forecast 2024-2029
- Chart on Germany - Market size and forecast 2024-2029 ($ billion)
- Data Table on Germany - Market size and forecast 2024-2029 ($ billion)
- Chart on Germany - Year-over-year growth 2024-2029 (%)
- Data Table on Germany - Year-over-year growth 2024-2029 (%)
- 12.12 Canada - Market size and forecast 2024-2029
- Chart on Canada - Market size and forecast 2024-2029 ($ billion)
- Data Table on Canada - Market size and forecast 2024-2029 ($ billion)
- Chart on Canada - Year-over-year growth 2024-2029 (%)
- Data Table on Canada - Year-over-year growth 2024-2029 (%)
- 12.13 UK - Market size and forecast 2024-2029
- Chart on UK - Market size and forecast 2024-2029 ($ billion)
- Data Table on UK - Market size and forecast 2024-2029 ($ billion)
- Chart on UK - Year-over-year growth 2024-2029 (%)
- Data Table on UK - Year-over-year growth 2024-2029 (%)
- 12.14 France - Market size and forecast 2024-2029
- Chart on France - Market size and forecast 2024-2029 ($ billion)
- Data Table on France - Market size and forecast 2024-2029 ($ billion)
- Chart on France - Year-over-year growth 2024-2029 (%)
- Data Table on France - Year-over-year growth 2024-2029 (%)
- 12.15 Brazil - Market size and forecast 2024-2029
- Chart on Brazil - Market size and forecast 2024-2029 ($ billion)
- Data Table on Brazil - Market size and forecast 2024-2029 ($ billion)
- Chart on Brazil - Year-over-year growth 2024-2029 (%)
- Data Table on Brazil - Year-over-year growth 2024-2029 (%)
- 12.16 Japan - Market size and forecast 2024-2029
- Chart on Japan - Market size and forecast 2024-2029 ($ billion)
- Data Table on Japan - Market size and forecast 2024-2029 ($ billion)
- Chart on Japan - Year-over-year growth 2024-2029 (%)
- Data Table on Japan - Year-over-year growth 2024-2029 (%)
- 12.17 UAE - Market size and forecast 2024-2029
- Chart on UAE - Market size and forecast 2024-2029 ($ billion)
- Data Table on UAE - Market size and forecast 2024-2029 ($ billion)
- Chart on UAE - Year-over-year growth 2024-2029 (%)
- Data Table on UAE - Year-over-year growth 2024-2029 (%)
- 12.18 Market opportunity by geography
- Market opportunity by geography ($ billion)
- Data Tables on Market opportunity by geography ($ billion)
- 12.19 Rest of World (ROW) - Market size and forecast (2024-2029)
- Chart on Rest of World (ROW) - Market size and forecast (2024-2029) ($ billion)
- Data Table on Rest of World (ROW) - Market size and forecast (2024-2029) ($ billion)
- Chart on Rest of World (ROW) - Year-over-year growth (2024-2029) (%)
- Data Table on Rest of World (ROW) - Year-over-year growth (2024-2029) (%)
13 Drivers, Challenges, and Opportunity/Restraints
- 13.3 Impact of drivers and challenges
- Impact of drivers and challenges in 2024 and 2029
- 13.4 Market opportunities/restraints
14 Competitive Landscape
- 14.2 Competitive Landscape
- Overview on criticality of inputs and factors of differentiation
- 14.3 Landscape disruption
- Overview on factors of disruption
- 14.4 Industry risks
- Impact of key risks on business
15 Competitive Analysis
- 15.2 Market positioning of companies
- Matrix on companies position and classification
- 15.3 Accenture PLC
- Accenture PLC - Overview
- Accenture PLC - Product / Service
- Accenture PLC - Key offerings
- 15.4 Capgemini SE
- Capgemini SE - Overview
- Capgemini SE - Product / Service
- Capgemini SE - Key offerings
- 15.5 Cognizant Technology Solutions Corp.
- Cognizant Technology Solutions Corp. - Overview
- Cognizant Technology Solutions Corp. - Product / Service
- Cognizant Technology Solutions Corp. - Key offerings
- 15.6 Deloitte Touche Tohmatsu Ltd.
- Deloitte Touche Tohmatsu Ltd. - Overview
- Deloitte Touche Tohmatsu Ltd. - Product / Service
- Deloitte Touche Tohmatsu Ltd. - Key offerings
- 15.7 DXC Technology Co.
- DXC Technology Co. - Overview
- DXC Technology Co. - Product / Service
- DXC Technology Co. - Key offerings
- 15.8 Ernst & Young Global Ltd.
- Ernst & Young Global Ltd. - Overview
- Ernst & Young Global Ltd. - Product / Service
- Ernst & Young Global Ltd. - Key offerings
- 15.9 Genpact Ltd.
- Genpact Ltd. - Overview
- Genpact Ltd. - Product / Service
- Genpact Ltd. - Key offerings
- 15.10 HCL Technologies Ltd.
- HCL Technologies Ltd. - Overview
- HCL Technologies Ltd. - Product / Service
- HCL Technologies Ltd. - Key offerings
- 15.11 IBM Corp.
- IBM Corp. - Overview
- IBM Corp. - Product / Service
- IBM Corp. - Key offerings
- 15.12 Infosys Ltd.
- Infosys Ltd. - Overview
- Infosys Ltd. - Product / Service
- Infosys Ltd. - Key offerings
- 15.13 KPMG International Cooperative
- KPMG International Cooperative - Overview
- KPMG International Cooperative - Product / Service
- KPMG International Cooperative - Key offerings
- 15.14 NTT Data Corp.
- NTT Data Corp. - Overview
- NTT Data Corp. - Product / Service
- NTT Data Corp. - Key offerings
- 15.15 PricewaterhouseCoopers International Ltd.
- PricewaterhouseCoopers International Ltd. - Overview
- PricewaterhouseCoopers International Ltd. - Product / Service
- PricewaterhouseCoopers International Ltd. - Key offerings
- 15.16 SAP SE
- SAP SE - Overview
- SAP SE - Product / Service
- SAP SE - Key offerings
- 15.17 Tata Consultancy Services Ltd.
- Tata Consultancy Services Ltd. - Overview
- Tata Consultancy Services Ltd. - Product / Service
- Tata Consultancy Services Ltd. - Key offerings
- 15.18 Tech Mahindra Ltd.
- Tech Mahindra Ltd. - Overview
- Tech Mahindra Ltd. - Product / Service
- Tech Mahindra Ltd. - Key offerings
- 15.19 The Hackett Group Inc.
- The Hackett Group Inc. - Overview
- The Hackett Group Inc. - Product / Service
- The Hackett Group Inc. - Key offerings
- 15.20 Wipro Ltd.
- Wipro Ltd. - Overview
- Wipro Ltd. - Product / Service
- Wipro Ltd. - Key offerings
- 15.21 WNS Global Services Pvt. Ltd.
- WNS Global Services Pvt. Ltd. - Overview
- WNS Global Services Pvt. Ltd. - Product / Service
- WNS Global Services Pvt. Ltd. - Key offerings
- 15.22 Xerox Corp.
- Xerox Corp. - Overview
- Xerox Corp. - Product / Service
- Xerox Corp. - Key offerings
- 15.23 Accenture PLC
- Accenture PLC - Overview
- Accenture PLC - Product / Service
- Accenture PLC - Key offerings
- 15.24 Atos SE
- Atos SE - Overview
- Atos SE - Product / Service
- Atos SE - Key offerings
- 15.25 Capgemini Services SAS
- Capgemini Services SAS - Overview
- Capgemini Services SAS - Product / Service
- Capgemini Services SAS - Key offerings
- 15.26 CGI Inc.
- CGI Inc. - Overview
- CGI Inc. - Product / Service
- CGI Inc. - Key offerings
- 15.27 Cognizant Technology Solutions Corp.
- Cognizant Technology Solutions Corp. - Overview
- Cognizant Technology Solutions Corp. - Product / Service
- Cognizant Technology Solutions Corp. - Key offerings
- 15.28 Deloitte Touche Tohmatsu Ltd.
- Deloitte Touche Tohmatsu Ltd. - Overview
- Deloitte Touche Tohmatsu Ltd. - Product / Service
- Deloitte Touche Tohmatsu Ltd. - Key offerings
- 15.29 ExlService Holdings Inc.
- ExlService Holdings Inc. - Overview
- ExlService Holdings Inc. - Product / Service
- ExlService Holdings Inc. - Key offerings
- 15.30 Gartner Inc.
- Gartner Inc. - Overview
- Gartner Inc. - Product / Service
- Gartner Inc. - Key offerings
- 15.31 Genpact Ltd.
- Genpact Ltd. - Overview
- Genpact Ltd. - Product / Service
- Genpact Ltd. - Key offerings
- 15.32 HCL Technologies Ltd.
- HCL Technologies Ltd. - Overview
- HCL Technologies Ltd. - Product / Service
- HCL Technologies Ltd. - Key offerings
- 15.33 Infosys Ltd.
- Infosys Ltd. - Overview
- Infosys Ltd. - Product / Service
- Infosys Ltd. - Key offerings
- 15.34 International Business Machines Corp.
- International Business Machines Corp. - Overview
- International Business Machines Corp. - Product / Service
- International Business Machines Corp. - Key offerings
- 15.35 KPMG International Ltd.
- KPMG International Ltd. - Overview
- KPMG International Ltd. - Product / Service
- KPMG International Ltd. - Key offerings
- 15.36 Oracle Corp
- Oracle Corp - Overview
- Oracle Corp - Product / Service
- Oracle Corp - Key offerings
- 15.37 PricewaterhouseCoopers LLP
- PricewaterhouseCoopers LLP - Overview
- PricewaterhouseCoopers LLP - Product / Service
- PricewaterhouseCoopers LLP - Key offerings
- 15.38 SAP SE
- SAP SE - Overview
- SAP SE - Product / Service
- SAP SE - Key offerings
- 15.39 ServiceNow Inc.
- ServiceNow Inc. - Overview
- ServiceNow Inc. - Product / Service
- ServiceNow Inc. - Key offerings
- 15.40 Tata Consultancy Services Ltd.
- Tata Consultancy Services Ltd. - Overview
- Tata Consultancy Services Ltd. - Product / Service
- Tata Consultancy Services Ltd. - Key offerings
- 15.41 The Hackett Group Inc.
- The Hackett Group Inc. - Overview
- The Hackett Group Inc. - Product / Service
- The Hackett Group Inc. - Key offerings
- 15.42 Wipro Ltd.
- Wipro Ltd. - Overview
- Wipro Ltd. - Product / Service
- Wipro Ltd. - Key offerings
16 Appendix
- 16.2 Inclusions and exclusions checklist
- Inclusions checklist
- Exclusions checklist
- 16.3 Currency conversion rates for US$
- Currency conversion rates for US$
- 16.4 Research methodology
- 16.7 Validation techniques employed for market sizing
- Validation techniques employed for market sizing
- 16.9 360 degree market analysis
- 360 degree market analysis
- 16.10 List of abbreviations
Research Framework
Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.
INFORMATION SOURCES
Primary sources
- Manufacturers and suppliers
- Channel partners
- Industry experts
- Strategic decision makers
Secondary sources
- Industry journals and periodicals
- Government data
- Financial reports of key industry players
- Historical data
- Press releases

DATA ANALYSIS
Data Synthesis
- Collation of data
- Estimation of key figures
- Analysis of derived insights
Data Validation
- Triangulation with data models
- Reference against proprietary databases
- Corroboration with industry experts

REPORT WRITING
Qualitative
- Market drivers
- Market challenges
- Market trends
- Five forces analysis
Quantitative
- Market size and forecast
- Market segmentation
- Geographical insights
- Competitive landscape