IT is creating new disruptive business models and restructuring existing industries to enhance customer experiences and drive revenue growth. The latest tools and technologies, such as big data, cloud computing, mobile computing, social media, and the Internet of Things, are driving the digital transformation of virtually every sphere of human activity all over the globe.
These tools and technologies are restructuring industries such as information and communications technology (ICT); banking, financial services, and insurance (BFSI); healthcare; manufacturing; retail; and hospitality. For example in retail, IT is being used to integrate online and offline channels to provide customized offerings by creating an ecosystem of existing IT infrastructure and the latest technologies, like iBeacon technology.
Enterprises are quickly learning that leveraging communications technology to enhance, for example, their customer engagement and business operations, is critical in order to remain competitive.
Our reports encompass many regions, including Asia-Pacific (APAC); Europe, Middle East, and Africa (EMEA); the Americas; blocks like Brazil, Russia, India, and China (BRIC); and many others. In addition, our analysts examine the latest drivers, trends, and challenges to discern potential opportunities for IT vendors and information technology enabled service (ITeS) vendors.
We also assess economic indicators, political situations, customer-spending patterns, mergers and acquisitions, partnering opportunities, and pricing models to assist businesses in making timely and informed decisions.