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Business Process Management as a Service (BPMaaS) Market by Deployment, End-user, and Geography - Forecast and Analysis 2021-2025

  • Published: Mar 2021
  • Pages: 120
  • SKU: IRTNTR40048
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The business process management as a service (BPMaaS) market share is expected to increase by USD 19.56 billion from 2020 to 2025, and the market’s growth momentum will accelerate at a CAGR of 28.01%.

This business process management as a service (BPMaaS) market research report provides valuable insights on the post COVID-19 impact on the market, which will help companies evaluate their business approaches. Furthermore, this report extensively covers business process management as a service (BPMaaS) market segmentations by end-user (BFSI, manufacturing, retail, and others), deployment (on-premises and cloud-based), and geography (North America, Europe, APAC, South America, and MEA). The business process management as a service (bpmaas) market report also offers information on several market vendors, including Accenture Plc, Appian Corp., BP Logix Inc., International Business Machines Corp., Open Text Corp., Oracle Corp., Pegasystems Inc., SAP SE, Software AG, and TIBCO Software Inc. among others.

What will the Business Process Management As A Service (BPMaaS) Market Size be During the Forecast Period?

Download the Free Report Sample to Unlock the Business Process Management as a Service (BPMaaS) Market Size for the Forecast Period and Other Important Statistics

 

Business Process Management As A Service (BPMaaS) Market: Key Drivers, Trends, and Challenges

Based on our research output, there has been a neutral impact on the market growth during and post COVID-19 era. The increasing demand for process automation is notably driving the business process management as a service (BPMaaS) market growth, although factors such as data security and privacy issues may impede market growth. Our research analysts have studied the historical data and deduced the key market drivers and the COVID-19 pandemic impact on the business process management as a service (BPMaaS) market industry. The holistic analysis of the drivers will help in deducing end goals and refining marketing strategies to gain a competitive edge.

Key Business Process Management As A Service (BPMaaS) Market Driver

One of the key factors driving the BPMaaS market is the increasing demand for process automation. Automation has emerged as one of the key enablers for enterprises to digitalize their business processes. Owing to eliminate the need for manual intervention in complex and repetitive business processes which not only accelerates business workflow but also increases the accuracy and consistency of results. Therefore, enterprises’ increasing need for automating business processes and meeting evolving customer demands is expected to drive the adoption of technologies such as BPM, RPA, and AI during the forecast period. Moreover, enterprises across the verticals such as BFSI, retail, and manufacturing are increasingly implementing BPMaaS solutions to automate internal and external processes involving customers, partners, or suppliers and self-service applications. However, the core capabilities of BPMaaS solutions are improved when they are deployed alongside other technologies, such as RPA and AI. In addition, the integration and automation of corporate-level processes using BPMaaS solutions and specific task-level processes using RPA are referred to as intelligent automation. BPMaaS, RPA, and AI are the major technologies considered for the successful implementation of intelligent automation. Therefore, the increasing demand for automation and digital transformation is driving the adoption of BPMaaS solutions during the forecast period.

Key Business Process Management As A Service (BPMaaS) Market Trend

Emergence of mobile BPM solutions is another factor supporting the BPMaaS market growth in the forecast period. The requirement to complete corporate duties from any location has expanded as business models shift toward integrating digital technology and catering to global consumers. Furthermore, the rising use and reliance on smart devices has driven the development of mobile BPM systems, which enable employees to work from anywhere while being linked to corporate data in real-time. As a result, mobile BPM solutions assist organisations in better identifying and comprehending mobile workflows, such as the use of smart glasses to assist field workers in remotely retrieving guidance in resolving field-related concerns. Furthermore, one of the key benefits of using mobile BPM systems is the time and money saved by enterprises in streamlining mobile business processes. Furthermore, technological advancements such as big data, machine learning capabilities, and artificial intelligence (AI) have made mobile BPM solutions a crucial component for businesses, as they aid in enhancing business responsiveness while optimising efficiency. Enterprises are integrating mobile BPM solutions in their business processes for a variety of reasons, including reduced complexity, faster planning, and increased return on investment. During the forecast period, the benefits of mobile BPM and the increased use of enterprise mobility are expected to boost the worldwide BPMaaS market.

Key Business Process Management As A Service (BPMaaS) Market Challenge

Data security and privacy issues will be a major challenge for the BPMaaS market during the forecast period. Enterprises across industries such as BFSI, healthcare, retail, and manufacturing are leveraging technologies, such as IoT and big data analytics, to increase productivity and reduce operational complexities. Furthermore, the increasing large-scale deployment of IoT devices and sensors across business applications has resulted in the generation of large volumes of sensitive business data, such as client information, asset value, and production equipment monitoring data. The interconnection of multiple technologies and the deployment of BPM on the cloud to support computing and storage demands are increasing data and device security concerns. Moreover, legacy network infrastructure may not be capable of helping enterprises in handling data threats. To overcome such challenges, enterprises must ensure device security by implementing security measures at every business level, starting from the individual device level to the application level, which can secure the data during a network breach. The rising engagement of multiple vendors in storing data on public cloud or in multi-cloud environments increases the risk of cyberattacks, which leads to less control of end-users on the data. Owing to the aforementioned factors, enterprises need to explore the ways to secure their data when implementing BPMaaS solutions which could hamper the market growth.

This business process management as a service (BPMaaS) market analysis report also provides detailed information on other upcoming trends and challenges that will have a far-reaching effect on the market growth. The actionable insights on the trends and challenges will help companies evaluate and develop growth strategies for 2021-2025.

Parent Market Analysis

Technavio categorizes the global BPMaaS market as a part of the global systems software market. Our research report has extensively covered external factors influencing the parent market growth potential in the coming years, which will determine the levels of growth of the business process management as a service (BPMaaS) market during the forecast period.

Who are the Major Business Process Management As A Service (BPMaaS) Market Vendors?

The report analyzes the market’s competitive landscape and offers information on several market vendors, including:

 

  • Accenture Plc
  • Appian Corp.
  • BP Logix Inc.
  • International Business Machines Corp.
  • Open Text Corp.
  • Oracle Corp.
  • Pegasystems Inc.
  • SAP SE
  • Software AG
  • TIBCO Software Inc.

 

This statistical study of the business process management as a service (BPMaaS) market encompasses successful business strategies deployed by the key vendors. The business process management as a service (BPMaaS) market is fragmented and the vendors are deploying growth strategies such as technological innovations, mergers, and partnerships to compete in the market.

Product Insights and News

  • Accenture Plc  - The company offers business process management solution suite proven to optimize the work flow.
  • Oracle Corp. - The company provides variety of products such as Oracle BPM Suite 12c, Enterprise solution and others.

To make the most of the opportunities and recover from post COVID-19 impact, market vendors should focus more on the growth prospects in the fast-growing segments, while maintaining their positions in the slow-growing segments.

The business process management as a service (BPMaaS) market forecast report offers in-depth insights into key vendor profiles. The profiles include information on the production, sustainability, and prospects of the leading companies.

Business Process Management As A Service (BPMaaS) Market Value Chain Analysis

Our report provides extensive information on the value chain analysis for the business process management as a service (bpmaas) market, which vendors can leverage to gain a competitive advantage during the forecast period. The end-to-end understanding of the value chain is essential in profit margin optimization and evaluation of business strategies. The data available in our value chain analysis segment can help vendors drive costs and enhance customer services during the forecast period.

The value chain of global systems software market includes the following core components:

  • Inputs
  • Inbound logistics
  • Operations
  • Outbound logistics
  • Marketing and sales
  • Service
  • Support activities
  • Innovation

The report has further elucidated on other innovative approaches being followed by service providers to ensure a sustainable market presence.

 

Which are the Key Regions for Business Process Management As A Service (BPMaaS) Market?

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39% of the market’s growth will originate from North America during the forecast period. The US is a key market for business process management as a service in North America. However, market growth in North America will be slower than the growth of the market in other regions.

The rise in the adoption of cloud computing services and the presence of a majority of vendors will facilitate the business process management as a service (BPMaaS) market growth in North America over the forecast period. This market research report entails detailed information on the competitive intelligence, marketing gaps, and regional opportunities in store for vendors, which will assist in creating efficient business plans.

COVID Impact and Recovery Analysis

The COVID-19 pandemic has spread widely across North America, especially the US, which hindered market growth in 2020 because of the lockdowns, which led to the shutting down or slowing down of various industrial operations such as BFSI in many North American countries such as the US and Canada. As a result, the demand for BMPaaS declined in the region in 2020. Nevertheless, following the lifting of restrictions on the operation of industries, companies are resuming their operations in strict adherence to strict safety guidelines so as to bring business activities back to normalcy during the forecast period, which will likely increase the demand for BPMaaS during the forecast period.

What are the Revenue-generating End-user Segments in the Business Process Management As A Service (BPMaaS) Market?

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The business process management as a service (BPMaaS) market share growth by the end-user segments. BFSI segment will be significant during the forecast period. For increasing operational efficiency through process orchestration and the integration of front, middle, and back-office departments, the deployment of BPM solutions has become critical for BFSI companies. BFSI enterprises are deploying BPMaaS solutions to increase their capability in managing workflows. 

This report provides an accurate prediction of the contribution of all the segments to the growth of the business process management as a service (BPMaaS) market size and actionable market insights on post COVID-19 impact on each segment.

 

Business Process Management As A Service (BPMaaS) Market Scope

Report Coverage

Details

Page number

120

Base year

2020

Forecast period

2021-2025

Growth momentum & CAGR

Accelerate at a CAGR of 28.01%

Market growth 2021-2025

$ 19.56 billion

Market structure

Fragmented

YoY growth (%)

10.77

Regional analysis

North America, Europe, APAC, South America, and MEA

Performing market contribution

North America at 39%

Key consumer countries

US, Germany, China, Japan, and UK

Competitive landscape

Leading companies, Competitive strategies, Consumer engagement scope

Key companies profiled

Accenture Plc, Appian Corp., BP Logix Inc., International Business Machines Corp., Open Text Corp., Oracle Corp., Pegasystems Inc., SAP SE, Software AG, and TIBCO Software Inc.

Market dynamics

Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID 19 impact and recovery analysis and future consumer dynamics, Market condition analysis for forecast period

Customization purview

If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

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What are the Key Data Covered in this Business Process Management As A Service (BPMaaS) Market Report?

  • CAGR of the market during the forecast period 2021-2025
  • Detailed information on factors that will drive business process management as a service (BPMaaS) market growth during the next five years
  • Precise estimation of the business process management as a service (BPMaaS) market size and its contribution to the parent market
  • Accurate predictions on upcoming trends and changes in consumer behavior
  • The growth of the business process management as a service (BPMaaS) industry across North America, Europe, APAC, South America, and MEA
  • A thorough analysis of the market’s competitive landscape and detailed information on vendors
  • Comprehensive details of factors that will challenge the growth of business process management as a service (BPMaaS) market vendors

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Read More Read Less

1 Executive Summary

2 Market Landscape

  • 2.1 Market ecosystem
    • Exhibit 01: Parent market
    • Exhibit 02: Market characteristics
  • 2.2 Value chain analysis
    • Exhibit 03: Value Chain Analysis: Systems software market

3 Market Sizing

  • 3.1 Market definition
    • Exhibit 04: Offerings of vendors included in the market definition
  • 3.2 Market segment analysis
    • Exhibit 05: Market segments
  • 3.3 Market size 2020
    • 3.4 Market outlook: Forecast for 2020 - 2025
      • Exhibit 06: Global - Market size and forecast 2020 - 2025 ($ million)
      • Exhibit 07: Global market: Year-over-year growth 2020 - 2025 (%)

    4 Five Forces Analysis

    • 4.1 Five force summary
      • Exhibit 08: Five forces analysis 2020 & 2025
    • 4.2 Bargaining power of buyers
      • Exhibit 09: Bargaining power of buyers
    • 4.3 Bargaining power of suppliers
      • Exhibit 10: Bargaining power of suppliers
    • 4.4 Threat of new entrants
      • Exhibit 11: Threat of new entrants
    • 4.5 Threat of substitutes
      • Exhibit 12: Threat of substitutes
    • 4.6 Threat of rivalry
      • Exhibit 13: Threat of rivalry
    • 4.7 Market condition
      • Exhibit 14: Market condition - Five forces 2020

    5 Market Segmentation by End-user

    • 5.1 Market segments
      • 5.2 Comparison by End-user
        • 5.3 BFSI - Market size and forecast 2020-2025
          • Exhibit 17: BFSI - Market size and forecast 2020-2025 ($ million)
          • Exhibit 18: BFSI - Year-over-year growth 2020-2025 (%)
        • 5.4 Manufacturing - Market size and forecast 2020-2025
          • Exhibit 19: Manufacturing - Market size and forecast 2020-2025 ($ million)
          • Exhibit 20: Manufacturing - Year-over-year growth 2020-2025 (%)
        • 5.5 Retail - Market size and forecast 2020-2025
          • Exhibit 21: Retail - Market size and forecast 2020-2025 ($ million)
          • Exhibit 22: Retail - Year-over-year growth 2020-2025 (%)
        • 5.6 Others - Market size and forecast 2020-2025
          • Exhibit 23: Others - Market size and forecast 2020-2025 ($ million)
          • Exhibit 24: Others - Year-over-year growth 2020-2025 (%)
        • 5.7 Market opportunity by End-user
          • Exhibit 25: Market opportunity by End-user

        6 Market Segmentation by Deployment

        • 6.1 Market segments
          • Exhibit 26: Deployment - Market share 2020-2025 (%)
        • 6.2 Comparison by Deployment
          • Exhibit 27: Comparison by Deployment
        • 6.3 On-premises - Market size and forecast 2020-2025
          • Exhibit 28: On-premises - Market size and forecast 2020-2025 ($ million)
          • Exhibit 29: On-premises - Year-over-year growth 2020-2025 (%)
        • 6.4 Cloud-based - Market size and forecast 2020-2025
          • Exhibit 30: Cloud-based - Market size and forecast 2020-2025 ($ million)
          • Exhibit 31: Cloud-based - Year-over-year growth 2020-2025 (%)
        • 6.5 Market opportunity by Deployment
          • Exhibit 32: Market opportunity by Deployment

        7 Customer landscape

        8 Geographic Landscape

        • 8.1 Geographic segmentation
          • Exhibit 34: Market share by geography 2020-2025 (%)
        • 8.2 Geographic comparison
          • Exhibit 35: Geographic comparison
        • 8.3 North America - Market size and forecast 2020-2025
          • Exhibit 36: North America - Market size and forecast 2020-2025 ($ million)
          • Exhibit 37: North America - Year-over-year growth 2020-2025 (%)
        • 8.4 Europe - Market size and forecast 2020-2025
          • Exhibit 38: Europe - Market size and forecast 2020-2025 ($ million)
          • Exhibit 39: Europe - Year-over-year growth 2020-2025 (%)
        • 8.5 APAC - Market size and forecast 2020-2025
          • Exhibit 40: APAC - Market size and forecast 2020-2025 ($ million)
          • Exhibit 41: APAC - Year-over-year growth 2020-2025 (%)
        • 8.6 South America - Market size and forecast 2020-2025
          • 8.7 MEA - Market size and forecast 2020-2025
            • Exhibit 44: MEA - Market size and forecast 2020-2025 ($ million)
            • Exhibit 45: MEA - Year-over-year growth 2020-2025 (%)
          • 8.8 Key leading countries
            • Exhibit 46: Key leading countries
          • 8.9 Market opportunity by geography
            • Exhibit 47: Market opportunity by geography

          9 Drivers, Challenges, and Trends

          • 9.1 Market drivers
            • 9.2 Market challenges
              • Exhibit 48: Impact of drivers and challenges
            • 9.3 Market trends

              10 Vendor Landscape

              • 10.1 Competitive scenario
                • 10.2 Vendor landscape
                  • Exhibit 49: Vendor landscape
                • 10.3 Landscape disruption
                  • Exhibit 50: Landscape disruption
                  • Exhibit 51: Industry risks

                11 Vendor Analysis

                • 11.1 Vendors covered
                  • Exhibit 52: Vendors covered
                • 11.2 Market positioning of vendors
                  • Exhibit 53: Market positioning of vendors
                • 11.3 Accenture Plc
                  • Exhibit 54: Accenture Plc - Overview
                  • Exhibit 55: Accenture Plc - Business segments
                  • Exhibit 56: Accenture Plc - Key offerings
                  • Exhibit 57: Accenture Plc - Segment focus
                • 11.4 Appian Corp.
                  • Exhibit 58: Appian Corp. - Overview
                  • Exhibit 59: Appian Corp. - Business segments
                  • Exhibit 60: Appian Corp. - Key news
                  • Exhibit 61: Appian Corp. - Key offerings
                  • Exhibit 62: Appian Corp. - Segment focus
                • 11.5 BP Logix Inc.
                  • Exhibit 63: BP Logix Inc. - Overview
                  • Exhibit 64: BP Logix Inc. - Product and service
                  • Exhibit 65: BP Logix Inc. - Key offerings
                • 11.6 International Business Machines Corp.
                  • Exhibit 66: International Business Machines Corp. - Overview
                  • Exhibit 67: International Business Machines Corp. - Business segments
                  • Exhibit 68: International Business Machines Corp. - Key news
                  • Exhibit 69: International Business Machines Corp. - Key offerings
                  • Exhibit 70: International Business Machines Corp. - Segment focus
                • 11.7 Open Text Corp.
                  • Exhibit 71: Open Text Corp. - Overview
                  • Exhibit 72: Open Text Corp. - Business segments
                  • Exhibit 73: Open Text Corp. - Key offerings
                • 11.8 Oracle Corp.
                  • Exhibit 74: Oracle Corp. - Overview
                  • Exhibit 75: Oracle Corp. - Business segments
                  • Exhibit 76: Oracle Corp. - Key offerings
                  • Exhibit 77: Oracle Corp. - Segment focus
                • 11.9 Pegasystems Inc.
                  • Exhibit 78: Pegasystems Inc. - Overview
                  • Exhibit 79: Pegasystems Inc. - Product and service
                  • Exhibit 80: Pegasystems Inc. - Key offerings
                • 11.10 SAP SE
                  • Exhibit 81: SAP SE - Overview
                  • Exhibit 82: SAP SE - Business segments
                  • Exhibit 83: SAP SE - Key offerings
                  • Exhibit 84: SAP SE - Segment focus
                • 11.11 Software AG
                  • Exhibit 85: Software AG - Overview
                  • Exhibit 86: Software AG - Business segments
                  • Exhibit 87: Software AG - Key offerings
                  • Exhibit 88: Software AG - Segment focus
                • 11.12 TIBCO Software Inc.
                  • Exhibit 89: TIBCO Software Inc. - Overview
                  • Exhibit 90: TIBCO Software Inc. - Product and service
                  • Exhibit 91: TIBCO Software Inc. - Key offerings

                12 Appendix

                • 12.1 Scope of the report
                  • 12.2 Currency conversion rates for US$
                    • Exhibit 92: Currency conversion rates for US$
                  • 12.3 Research methodology
                    • Exhibit 93: Research Methodology
                    • Exhibit 94: Validation techniques employed for market sizing
                    • Exhibit 95: Information sources
                  • 12.4 List of abbreviations
                    • Exhibit 96: List of abbreviations

                  Research Framework

                  Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

                  TechnavioINFORMATION SOURCES

                  Primary sources

                  • Manufacturers and suppliers
                  • Channel partners
                  • Industry experts
                  • Strategic decision makers

                  Secondary sources

                  • Industry journals and periodicals
                  • Government data
                  • Financial reports of key industry players
                  • Historical data
                  • Press releases
                  Technavio

                  TechnavioDATA ANALYSIS

                  Data Synthesis

                  • Collation of data
                  • Estimation of key figures
                  • Analysis of derived insights

                  Data Validation

                  • Triangulation with data models
                  • Reference against proprietary databases
                  • Corroboration with industry experts
                  Technavio

                  TechnavioREPORT WRITING

                  Qualitative

                  • Market drivers
                  • Market challenges
                  • Market trends
                  • Five forces analysis

                  Quantitative

                  • Market size and forecast
                  • Market segmentation
                  • Geographical insights
                  • Competitive landscape
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                  The business process management as a service (bpmaas) market market growth will increase by $$ 19.56 bn during 2022-2025.
                  The business process management as a service (bpmaas) market market is expected to grow at a CAGR of 28.01% during 2022-2025.
                  Technavio has segmented the business process management as a service (bpmaas) market market by end-user (BFSI, manufacturing, retail, and others) ,deployment (on-premises and cloud-based) , and geography (North America, Europe, APAC, South America, and MEA).
                  Accenture Plc, Appian Corp., BP Logix Inc., International Business Machines Corp., Open Text Corp., Oracle Corp., Pegasystems Inc., SAP SE, Software AG, TIBCO Software Inc. are a few of the key vendors in the business process management as a service (bpmaas) market market.
                  North America will register the highest growth rate of 39% among the other regions. Therefore, the business process management as a service (bpmaas) market market in North America is expected to garner significant business opportunities for the vendors during the forecast period.
                  The key factors driving the business process management as a service (bpmaas) market market growth are:
                  • Increasing demand for process automation
                  • Emergence of mobile BPM solutions
                  The business process management as a service (bpmaas) market market vendors should focus on grabbing business opportunities from the bfsi segment as it accounted for the largest market share in the base year.
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